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PODCAST

The Retail Podcast (Video Feed)

The Retail Podcast

Welcome to The Retail Podcast, the must-listen podcast for retail professionals and enthusiasts seeking to unlock the secrets of retail success. Whether you’re a store owner, manager, or a retail entrepreneur, this podcast is designed to help you stay ahead of the game in this fast-paced industry. Our Retail Podcast podcast brings you the latest retail trends, emerging technologies, and best practices in customer experience, e-commerce, and omni-channel retailing. Our team of industry insiders

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All Episodes

35:40

Asia’s Five-Element Edge • Australia’s IT Surge •...

The Retail Podcast (Video Feed) ·

2025/06/12

Retail evolves faster than it’s ever moved. This week Alex, Ryf, and Laura unpack five forces reshaping the industry—and the brands proving each point.Asia’s five-element advantage – Emotional value, community identity, nighttime escapes, immersive art, smart-health choices. Gentle Monster, LVMH, Hermès, Burberry, and Lefty’s show why experience beats merchandise. Australia’s IT breakout moment – A fresh fiscal year releases frozen budgets, pushing tech projects back to the top of the agenda

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21:22

NRF APAC 2025: Retail’s New Frontier with Jill Dvorak...

The Retail Podcast (Video Feed) ·

2025/06/10

Alex Rezvan from The Retail Podcast sits down with Jill Dvorak, SVP of Content at NRF, and Ryf Quail, Managing Director of NRF APAC. Recorded live from NRF APAC 2025 in Singapore, this conversation explores why the next generation of consumers is not just arriving—they’re here and reshaping retail in profound ways. Discover how retailers can navigate the challenge of catering to a generation that shops with individuality, ethics, and personal values at the forefront. From record-breaking

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08:36

NRF APAC 2025 Day 1: AI in Retail, FairPrice Store of...

The Retail Podcast (Video Feed) ·

2025/06/03

Day 1 at NRF APAC 2025 and we’re off with a bang.I had the chance to walk the floor with Ryf Quail—Managing Director of the show and my co-host on Five Things Friday. Fresh from ribbon-cutting duties, Ryf talked about the emotional high of seeing the industry come alive again. The show floor is packed. FairPrice's Store of the Future is a must-see. And the Innovators Showcase? 25 handpicked tech companies proving how AI is transforming everything—from supply chains to customer loyalty. We even got

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03:19

NRF APAC 2025 Soundbite: Panchalee Weeratammawat on...

The Retail Podcast (Video Feed) ·

2025/06/03

Recorded live at NRF APAC 2025, this short soundbite features Panchalee Weeratammawat, Chief People Officer of Central Retail. With nearly 80,000 employees across Thailand, Vietnam, and Italy, Panchalee shares what’s top of mind for retail leaders in Asia today. Key Highlights: Why employee happiness drives customer loyalty Retail’s evolving role: from reactive to behavior-shaping What stood out on Day 1 of NRF APAC 2025 A quick yet powerful insight into the human side of global retail

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20:30

Five Things Friday APAC Edition: Retail’s Next Moves...

The Retail Podcast (Video Feed) ·

2025/05/30

Welcome to a special APAC edition of Five Things Friday from The Retail Podcast.This week, host Alex is on the cusp of two retail mega-events: Shoptalk Europe and NRF APAC in Singapore. With Laura under the weather, we’re joined by special guest Reef Quail, Managing Director at NRF APAC, for a candid, front-line take on the pulse of Asian retail. In this episode: How Asia-Pacific is rewriting retail’s playbook—diversity, partnerships, and global scale Why the retailer-to-vendor ratio makes or

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30:52

How Microsoft is Redefining Retail with Generative AI

The Retail Podcast (Video Feed) ·

2025/05/27

How Microsoft is Redefining Retail with Generative AI: A Conversation with Keith Mercier The pace of retail transformation has never been faster—and Microsoft is at the heart of it. In this exclusive interview, Alex from The Retail Podcast sits down with Keith Mercier, Vice President of Worldwide Retail & Consumer Goods at Microsoft. They explore: How generative AI and copilots are reshaping the frontline experience The myth of data readiness—and how to get unstuck from pilot purgatory Why

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22:28

Retail Transformation in Asia-Pacific: Ryf Quail (NRF...

The Retail Podcast (Video Feed) ·

2025/05/25

In this special “Five Things Friday: APAC Edition,” Alex from The Retail Podcast and Laura from Neat sit down with Ryf Quail, Managing Director of NRF APAC, to unpack the biggest trends shaping retail in Asia-Pacific ahead of NRF APAC in Singapore.🎙️ Topics covered: Ryf’s top insights for APAC retail leaders Digital transformation: AI, 5G, and cloud Shopify Editions: Key updates, global e-commerce, new “Horizon” theme The future of agencies and AI-driven retail CEO Club at NRF APAC and

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23:43

Retail’s Next Frontier: Leadership, Agility & Digital...

The Retail Podcast (Video Feed) ·

2025/05/21

In this powerhouse episode of The Retail Podcast, Alex sits down with Ben Miller, VP of Content at Shoptalk, to unpack what’s really shaping the future of global retail. From rising pressure on operational efficiency to the explosive growth of retail media and AI-powered discovery, this conversation goes deep into: How leaders are navigating uncertainty Why in-store tech investment is skyrocketing The mindset shift retailers need to thrive Key regional differences between the US and

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18:34

Five Things Friday: Luxury Wellness Trends, Retail...

The Retail Podcast (Video Feed) ·

2025/05/09

Welcome to Five Things Friday—a fresh, engaging weekly podcast from the hosts of The Retail Podcast, Laura & Alex!In our inaugural episode: - 🌟 Discover how Sunday Sporting Club is transforming luxury wellness, creating health-driven, meaningful social experiences. - 🛍️ Get an exclusive preview of the upcoming World Retail Congress 2025 in London, including insights from iconic retail destinations such as Selfridges, John Lewis, and the revolutionary new IKEA concept store. - 📈 Dive deep

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16:45

Empowering Frontline Workers: How Jabra and AI...

The Retail Podcast (Video Feed) ·

2025/05/06

Join Alex on The Retail Podcast as he speaks with Andrew Doyle, VP of Frontline Workers at Jabra, about how cutting-edge audio technology and AI are revolutionizing frontline communication in retail. Discover how Jabra enhances productivity, customer engagement, and employee satisfaction by enabling crystal-clear audio interactions and seamless integration with AI-driven applications. Andrew explores why voice-driven interfaces and noise-canceling headset technology are critical to maximizing

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22:04

How Retailers Can Win the Battle Against Returns with...

The Retail Podcast (Video Feed) ·

2025/04/30

Returns are costing retailers nearly $900 billion annually—and the problem is accelerating.In this episode, Sender Shamiss, CEO and co-founder of ReturnPro, joins The Retail Podcast to expose the operational chaos, financial impact, and future-facing solutions around retail returns. We explore why returns are no longer a back-office issue—but a strategic lever that can drive or destroy margin. From brand protection and machine learning to reverse logistics and customer trust algorithms, Shamiss

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23:54

Behind the Scenes at NRF APAC 2025: Insights from...

The Retail Podcast (Video Feed) ·

2025/04/22

Step backstage at the ⁠NRF APAC Big Show 2025⁠ with ⁠Ryf Quail⁠, Managing Director at Comexposium, as he reveals the powerful growth, strategic decisions, and transformative experiences shaping retail across Asia-Pacific. Ryf shares candid reflections from NRF APAC 2024, dives into what's driving the 2025 agenda, and highlights unique regional retail trends—from lightning-fast delivery revolutions in India to cross-cultural collaborations unlocking market expansion. Discover how NRF APAC is becoming

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18:22

Digital Passports: The Saviour of Luxury Goods?

The Retail Podcast (Video Feed) ·

2025/04/15

Didier Mattalia, co-founder and CEO of Trust-Place, joins Alex on The Retail Podcast to explore how digital passports transform traceability and customer relationships post-purchase. Discover how luxury and premium brands across fashion, home furnishings, electronics, and mobility are leveraging digital passports to authenticate products, engage customers, and meet upcoming EU regulations on product sustainability and recyclability. Didier shares real-world examples, including partnerships with

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16:31

Scaling Global Businesses with Language AI | Bryan...

The Retail Podcast (Video Feed) ·

2025/04/07

Global expansion means speaking your customers’ language, not just translating words but capturing your brand’s unique voice. Bryan Murphy, CEO of Smartling, joins The Retail Podcast to unpack how AI-driven localization transforms content strategy, boosts global SEO, and dramatically reduces costs and complexity. Learn why automated, on-brand translation isn’t just an option; it’s essential for businesses serious about scaling internationally.00:00 – Automating translation to scale global

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17:06

Driving Marketplace Innovation at Kingfisher

The Retail Podcast (Video Feed) ·

2025/04/02

In this episode, David Gomez Cardona steps into the studio to discuss his global journey in e-commerce, logistics, and digital transformation. He highlights how Kingfisher—parent company of B&Q, Castorama, Brico Dépôt and Screwfix continues to strengthen its omnichannel approach. David describes the evolution of customer expectations, from ultra-rapid delivery for urgent DIY fixes to a longer lead time for major renovation projects. He also explores the business impact of marketplace growth,

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14:39

Elevating Retail with Innovation and Experience at...

The Retail Podcast (Video Feed) ·

2025/03/26

Matt Bradley, Founder and Director of the Retail Technology Show, joins Alex to share the behind-the-scenes story of growing one of the UK’s leading retail events. Discover why Matt believes retail gatherings must go beyond exhibitions—they should entertain, educate, and inspire. He reveals the strategic move to London’s Excel Centre, the decision behind the show’s carnival theme, and the extraordinary lineup, including keynotes from retail legends and social media entrepreneur Joe Wicks. If you’re

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19:44

Inside NRF: How a Modern CMS is Powering Retail’s...

The Retail Podcast (Video Feed) ·

2025/03/03

Join Alex from The Retail Podcast in conversation with M⁠ark Wheeler (Storyblok)⁠ and ⁠Jason Hoolsema⁠ (CIO, NRF) on how a headless CMS revolutionized one of the world’s largest retail shows—enabling rapid content creation, seamless personalization, and a better experience for attendees.Description In this special episode of The Retail Podcast, host Alex sits down with two industry experts shaping digital experiences in retail. Mark Wheeler of Storyblok explains how a headless CMS makes it possible

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16:54

🎙️ How air up® is Changing the Way We Taste Water –...

The Retail Podcast (Video Feed) ·

2025/02/25

💡 Can scent trick your brain into tasting flavors?In this special Shoptalk Europe partnership episode of The Retail Podcast, Lena Jüngst, Co-Founder & Co-Inventor of air up®, shares how neuroscience, innovation, and product design are revolutionizing hydration. Lena will also be at Shoptalk Europe in Barcelona (June 2-4, 2024)! 📢 Don’t miss Shoptalk Europe 2024! Ticket prices increase at midnight on Friday, 28th February—secure your spot now! 🎟️ Get a discount with these codes: 🛍️ Retailers

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29:07

AI in Retail: How Executives Are Embedding AI

The Retail Podcast (Video Feed) ·

2025/02/10

📢AI is transforming retail from supply chain to customer experience. In this episode, Jane Cheung, Global Research Leader at IBM, shares insights from a study of 5,000 executives on how AI is being embedded across retail operations.00:00 - Welcome & Introduction 02:15 - AI Investment Trends in Retail 05:30 - AI’s Impact on Supply Chain & Operations 09:45 - AI in Customer Experience & Marketing 13:20 - AI Governance Challenges & Solutions 17:05 - Future of AI in Retail

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16:32

Top 5 Digital Retail Trends 2025: Euromonitor,...

The Retail Podcast (Video Feed) ·

2025/02/06

Join us for a deep-dive conversation with Michelle Evans, Global Lead for Retail and Digital Consumer Insights at Euromonitor, as she reveals the top five digital trends that will transform retail in 2025. In this episode, Michelle discusses: • Rebuilding Consumer Trust: How micro and nano influencers are taking over the role of traditional macro influencers in building authentic connections. • Shopification of Social Media: The evolution of platforms like Instagram and YouTube in creating

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113 results

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