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PODCAST

Invisible Machines podcast by UX Magazine

Invisible Machines

"The enemy of nonsense in AI" | The #1 podcast about agentic AI Join great conversations with experts about the intersections between AI, product design, technology and business. The bestselling authors of Age Of Invisible Machines are joined by other luminaries to continue the conversations that began in their book—the first bestseller about agentic AI. With a newly revised and updated Second Edition that hit the shelves in spring of 2025, Robb Wilson (CEO and Co-Founder of OneReach.ai) and

technology design

All Episodes

01:04:24

The Human Nature of Conversational Design with Daniel...

Invisible Machines podcast by UX Magazine ·

2023/12/14

Author of Good Talk and host of The Conversation Factory podcast, Daniel Stillman shares insights from his journey through user experience research and industrial design into designing conversations between people. Robb and Josh welcome Daniel for an exploration of the composition and quality of conversations between humans. The complexity present in our everyday conversational interactions lays bare how strategic we need to be in designing the ways we speak with machines.

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01:20:22

A Deep Dive on Conversational Design with Cathy...

Invisible Machines podcast by UX Magazine ·

2023/12/07

Cathy Pearl has deep roots in conversational design, as the UX Lead on Google Bard and author of Designing Voice User Interfaces (O'Reilly). She joins Robb and Josh for a conversation that explores the changing nature of voice interfaces and the deepening role of experience design. The trio also discusses the ways that conversational AI transcends productivity, potentially improving the quality of our lives in much deeper ways.

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00:57:40

Identity and Collective Intelligence with Blaise...

Invisible Machines podcast by UX Magazine ·

2023/11/30

AI researcher, author, and VP and Fellow at Google Research, Blaise Agüera y Arcas has contributed to research papers cited more than 20,000 times, including a seminal LaMDA paper from 2022. His new book, Who Are We Now?, explores how biology, ecology, sexuality, history, and culture have intertwined to create a dynamic “us” that's neither natural nor artificial. Blaise joins Robb and Josh for a philosophical exploration of identity, collective intelligence, and the ways AI might put us back into

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00:57:40

Morgan Stanley's Successful Adoption of AI with Jeff...

Invisible Machines podcast by UX Magazine ·

2023/11/28

Despite the complexity and sensitivity innate to financial institutions, Morgan Stanley was able to partner with Open AI to create AI @ Morgan Stanley Assistant. Chief Analytics and Data Officer Jeff McMillan describes it as the most advanced personal assistant in the financial sector and he joins Robb and Josh to talk about the design process, which involved working closely with Sam Altman and the team at OpenAI. Jeff's experiences creating a sophisticated automated solution in a heavily regulated

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01:16:09

Designing Systemic Change with Sheryl Cababa //...

Invisible Machines podcast by UX Magazine ·

2023/11/16

Massive amounts of system change are necessary to put AI to work in ways that elevate humanity, and Robb and Josh welcome author and experience designer Sheryl Cababa for a deep discussion of the road ahead. Author of the Rosenfeld Media book, Closing the Loop: Systems Thinking for Designers, Sheryl has worked as an experienced designer at Phillips, Adaptive Path, and Frog and is currently the Chief Strategy Officer at Substantial. Her insights into the important convergence between systems thinking

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00:52:12

How AI is Disrupting the VC World, with Jake Saper //...

Invisible Machines podcast by UX Magazine ·

2023/11/10

In a moment when unprecedented amounts of money are flowing toward projects involving AI, Robb and Josh welcome Jake Saper for a lively exploration of the VC mindset. Since 2003, Emergence Capital has invested in companies collectively worth $450B+, including Salesforce, Box, Yammer, and Zoom. As a General Partner, Jake has embraced the transformative power of generative AI. This conversation explores many different ways these technologies are impacting investor thinking as software becomes cheaper

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00:48:07

Brad Stulberg, Bestselling author: Master of Change...

Invisible Machines podcast by UX Magazine ·

2023/11/02

Robb and Josh welcome Brad Stulberg for a deep conversation about how humans can best respond to the massive changes AI is thrusting upon us. As the bestselling author of Master of Change, Stulberg has explored the cycle of order, disorder, and reorder, and he shares the principles for developing a rugged flexibility mindset—which applies to both personal well-being and AI integration. A former McKinsey consultant and regular contributor to the New York Times, Brad is a professor at the University

en

01:16:39

Cammy Crolic, Oxford Professor, researching human...

Invisible Machines podcast by UX Magazine ·

2023/10/26

Robb and Josh welcome Cammy Crolic for an enlivening discussion of hedonic escalation and anthropomorphization. As a professor at Oxford's Saïd Business School, Cammy's research into how human-like bots affect consumer behavior has been featured in the Wall Street Journal. She is currently exploring human perception around AI-generated content.

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01:12:09

Ben Goertzel, popularized the term "AGI" // Invisible...

Invisible Machines podcast by UX Magazine ·

2023/10/19

Robb and Josh welcome Ben Goertzel for a deep exploration of the narrow AIs we are quickly growing accustomed to and our fraught transition to artificial general intelligence, or singularity. As the founder and CEO of SingularityNET, Ben has been working to democratize access to artificial intelligence through decentralization. He's also a leader of both the OpenCog Foundation and the AGI Society, having helped to popularize the term 'artificial general intelligence'. Topics in this episode include

en

01:34:24

David Bingham, Director of User Experience at...

Invisible Machines podcast by UX Magazine ·

2023/10/12

Robb and Josh welcome David Bingham for an exploration of design and conversational AI, from our homes, to our workplaces, to industrial settings. David is a senior experience design executive who’s held positions at GE and Workday and is currently Director of User Experience at Schneider Electric (named one of Fortune’s Most Desirable Companies four years running and deemed the world’s most sustainable company in 2021). The trio discusses the uncanny valley in conversational AI, the true shape and

en

01:04:09

Yoav Shoham, Stanford Professor, AI21 Labs Co-Founder...

Invisible Machines podcast by UX Magazine ·

2023/10/05

Robb and Josh welcome industry veteran Yoav Shoham for a thoughtful examination of the inner-workings of AI. As the co-founder of AI21 labs and a former professor in the Computer Science Department of Stanford University, Yoav has a rich history of working with these technologies and thinking through some of their more profound applications. This thoughtful discussion examines just how much the ways we live and work might begin to change as we become further intertwined with AI.

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01:23:14

Shep Hyken, Bestselling author and CX expert //...

Invisible Machines podcast by UX Magazine ·

2023/09/28

Robb and Josh welcome Shep Hyken for a conversation about the evolution of customer experience and the role AI will take in moving it forward. As a sought-after keynote speaker and the bestselling author of numerous books, including "Be Amazing or Go Home," Shep has a deep understanding of what companies are up against when it comes to creating truly dynamic experiences. This lively discussion explores those constraints as well as the massive possibilities new technologies have unlocked.

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01:54:02

Mike Lee, food futurist & innovation consultant //...

Invisible Machines podcast by UX Magazine ·

2023/09/21

Robb and Josh welcome food futurist Mike Lee for a sprawling and fascinating exploration of the surprisingly similar worlds of food safety and technology regulation. As the founder of The Future Market, a consultancy in food innovation and strategy, Mike's investigations into the food industry led to hands-on work with generative AI. This conversation provides forward thinking in how we might regulate the unpredictable and now ubiquitous generative tools flooding into all industries and aspects of

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01:05:20

Cassie Kozyrkov, Google's first Chief Decision...

Invisible Machines podcast by UX Magazine ·

2023/09/14

Robb and Josh welcome Cassie Kozyrkov, Google's First Chief Decision Scientist, for a conversation about the limitations of data and the need to put a face on technology. Cassie is now CEO of Data Scientific and helped shape the technology all around us, and this far-ranging discussion of conversational AI examines the composition of the technologies that go into artificial intelligence, the ways we can use technology to help people make better quality decisions, and why we should look for

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01:25:22

Rosenfeld Media, Lou Rosenfeld // Invisible Machines...

Invisible Machines podcast by UX Magazine ·

2023/09/07

Robb and Josh welcome renowned publisher and information architect Lou Rosenfeld for a conversation that gets into the roots of experience design, while exploring the full bloom of generative AI. Running Rosenfeld Media for nearly two decades has given Lou incredible insights into the publishing world as well as UX, which most Rosenfeld titles explore in specific ways. This great conversation brings lessons from the past to the fore as we race ahead with technology.

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01:25:39

IDEO, Jenna Fizel, Danny DeRuntz // Invisible...

Invisible Machines podcast by UX Magazine ·

2023/08/31

Robb and Josh welcome Jenna Fizel (Senior Director, Emerging Technology) and Danny DeRuntz (Executive Design Director) of IDEO for a practical exploration of building conversational experiences focusing on their creation, Lotbot. The conversation branches out into the many facets of digital twins, the languages machines might use to communicate with each other, and the blurring edges between bots and brands.

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01:15:50

Don Scheibenreif, Gartner // Invisible Machines // S2E9

Invisible Machines podcast by UX Magazine ·

2023/08/24

Robb and guest-host Michael Salamon have a conversation with Don Scheibenreif, Vice President, Distinguished Analyst with Gartner's Customer Experience research group. As the co-author of When Machines Become Customers, Don provides insights into the logistical and trust issues that arise as machines begin buying things on behalf of humans.

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01:02:43

Tim Wood // Invisible Machines S2E8

Invisible Machines podcast by UX Magazine ·

2023/08/17

Robb and Josh jump into a philosophical but ultimately pragmatic discussion of conversational AI with Tim Wood, Principal Designer for AI and AI Platforms at Amazon Web Services. A veteran designer well-steeped in the waves of technology that have shaped our modern world, Tim shares ideas surrounding anthropology, anthropomorphism, systemic change, real-world implementation, and unwelcome outcomes.

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01:23:10

Charlene Li // Invisible Machines S2E7

Invisible Machines podcast by UX Magazine ·

2023/08/10

Robb and Josh welcome digital transformation expert and bestselling author Charlene Li for a conversation about the trajectory technology has taken over the last 20 years and how decision-makers need to reframe their expectations and goals as generative AI continues to transform the marketplace. The explosive power of LLMs to enhance the experience of writing and providing thought leadership also comes to the fore as well in this far-reaching discussion of AI.

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01:21:53

Peter Greenberg // Invisible Machines S2E6

Invisible Machines podcast by UX Magazine ·

2023/08/03

Robb and Josh enjoy a vigorous conversation with Emmy-winning investigative travel journalist Peter Greenberg. His reporting on the broken experiences and deceitful practices heaping ruin on the travel and hospitality industry reveal opportunities for the technologies associated with AI to make sweeping and meaningful improvements. The catch: these changes will require systemic change, which will be an uphill battle to say the least.

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110 results

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