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PODCAST

Simply Hospitality

Ruth Baker and Lucy Branson

Welcome to Simply Hospitality. Featuring Lucy, a restaurant owner and HR professional passionate about helping the hospitality industry thrive, and Ruth an Environmental Health Officer and the owner of Simply Safer, where she specialises in food safety and health & safety. Together, Lucy and Ruth are here to dive into the hot topics that matter most in the hospitality sector, offering top tips and insights for restaurant owners, managers, head chefs and their teams, they"ve got it covered from

business entrepreneurship

All Episodes

00:06:45

One to Ones: The Holy Grail of People Management

Simply Hospitality ·

2024/01/31

Hello From The Other Side Of The Pass! This week you can listen to Lucy's step by step guide of how to give a successful one to one and set your team up for greatness!

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00:46:44

Why are my staff not doing what I have told them to...

Simply Hospitality ·

2024/01/28

Hello From The Other Side Of The Pass! Today, Lucy and Ruth discuss meeting your people where they are! Different learning styles require different communication styles. Listen for top tips on how to train your team effectively.

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00:15:01

Bitesize: Listeria : What you need to know.

Simply Hospitality ·

2024/01/17

Hello From The Other Side Of The Pass! This is the first in our bitesize podcasts. Ten minutes of info you may find useful. This episode provides a summary of Listeria Monocytogenes; the biggest cause of food borne illness in Europe. You will discover why and who may need to worry about this potential killer and what you need to do to avoid being involved in an outbreak. Honestly its only fifteen minutes – give it a go!

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00:28:30

Roles and Responsibilities

Simply Hospitality ·

2024/01/10

Hello From The Other Side Of The Pass! This Episode Lucy and Ruth will be discussing the various Roles and Responsibilities of everyone involved in running a food business

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00:34:56

Customer Complaints

Simply Hospitality ·

2024/01/03

Happy New Year From The Other Side Of The Pass!! In this episode Lucy and Ruth dive into what to do when you get the dreaded customer complaint. It happens to everyone so here are a few pointers to help steady the ship when people complain.

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00:41:43

The Heart of an EHO; yes they do have one!!

Simply Hospitality ·

2023/12/20

Special Guest Julie Barrett, joins us in this episode, recent past President of The Chartered Institute of Environmental Health, to talk about what makes an EHO tick. Ruth, Lucy and Julie discuss why EHOs have such drive and passion for what they do, and propose taking a different perspective on their role. What do you think? Does your EHO have a heart?

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00:53:24

Marketing with Victoria Vickery

Simply Hospitality ·

2023/12/13

Victoria Vickery from The All Star Marketing Club offers tips on how to cut through the noise in our competitive industry, to help you stand out from the crowd. Full of actionable points, it's a corker! Enjoy x info@allstarmarketingclub.com

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01:07:52

Special Guest Episode! Feat. Tim Wallsgrove, COO of...

Simply Hospitality ·

2023/12/06

Join us as we delve into the nitty gritty of what it takes to run Brightons most successful bakery operation. We chat candidly with Tim about the challenges of running a multi-site operation, maintaining integrity, how to measure success and build the right team.

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00:29:06

Workplace and Food Safety Culture

Simply Hospitality ·

2023/11/29

Hello, and welcome back to season two of From The Other Side Of The Pass! We're back with our hosts Lucy and Ruth and this episode they are jumping back in to discuss Food Safety Culture in the industry.

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00:30:28

Festival Stall Staff Management

Simply Hospitality ·

2023/06/14

Hello From The Other Side Of The Pass! This weeks episode our host Lucy Branson discusses how to manage staff at a festival food stall keeping them safe and happy.

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00:41:53

Festivals and Food Safety

Simply Hospitality ·

2023/06/07

Hello from the other side of the pass! In this episode our host Lucy Branson is on holiday so Ruth Baker discusses food safety at festivals with Emily Capps.

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00:37:54

Allergens Part B

Simply Hospitality ·

2023/05/31

Hello from the other side of the pass! In this episode our host continue their discussion of allergens with an experience chef and restraunteur.

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00:32:16

Allergens Part A

Simply Hospitality ·

2023/05/24

Hello from the other side of the pass! In today episode our hosts give you the full run down on allergens in hospitality. In this part our host Ruth Baker talks to a fellow professional in food safety who personally deals with having allergens.

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00:53:04

What to expect when the Inspector calls

Simply Hospitality ·

2023/05/17

Hello from the other side of the pass! In todays episode our hosts, Lucy and Ruth, will talk you through a visitation by your EHO and what to expect. Having worked as an EHO, Ruth Baker has a lot of unique experiences and valuable insights to offer to you, our listener.

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00:52:34

Wellbeing in Hospitality

Simply Hospitality ·

2023/05/10

In this episode our hosts, Lucy Branson and Ruth Baker jump right into another hot topic in the sector: Employee Wellbeing in Hospitality.

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00:42:52

Cost of Living Crisis

Simply Hospitality ·

2023/05/03

Hello from the other side of the pass! In this episode our hosts, Lucy Branson and Ruth Baker Jump right into the hottest topic in the sector right now; cost of living crisis

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00:29:32

Introduction

Simply Hospitality ·

2023/05/03

Hello from the other side of the pass! In this first episode our host introduce themselves. Lucy Branson, hospitality entrepreneur and Ruth Baker, ex Environmental Health Officer turned Food Safety Consultant share their backgrounds and on-going careers in the sector.

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77 results

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