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PODCAST

Fintech Takes

Fintech moves fast. But here at Fintech Takes, Alex Johnson and his rotating panel of guests move faster so that you can stay on top of the latest and greatest news in the industry without breaking a sweat. Welcome to Fintech Takes—the place where fintech’s biggest nerds come to sit back, relax, and completely geek out. Join Alex and a lineup of fintech’s brightest minds as they dissect what’s happening in fintech and banking. Each week, Alex and his guests recap the most interesting

business investing

All Episodes

60:43

The Future of Financial Advice: Can AI Replace Humans...

Fintech Takes ·

2024/12/18

Financial advice: is it a human job or a tech problem? On this special episode of FinTech Takes, Alex sits down with Amias Gerety, partner at QED Investors (and like-minded fintech and bank policy nerd), to unpack this very question. Drawing on Amias’s compelling op-ed for Open Banking (“Freeing Financial Advice from Financial Advisors”), they dive into the challenges of scaling personalized advice. Is the real bottleneck the high cost of advisors, or the industry's sales-driven incentives? Could

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68:04

Bank Nerd Corner: Debanking and Reputation Risk:...

Fintech Takes ·

2024/12/11

Welcome to Bank Nerd Corner! This week, we’re making history. Our first-ever returning guest, Julie Hill—now Dean of the University of Wyoming College of Law—is back with Kiah and Alex to tackle a hot topic: reputation risk.Is it the boogeyman of compliance, or a real force shaping banking decisions? Here’s the puzzle we’re unknotting: • When regulators say "reputation risk," do they mean actual threats to a bank's stability—or is it a way of saying, “Don’t do anything dumb”? • Can bad press really

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22:55

Fintech in 2025: Where the Industry Goes Next - Bold...

Fintech Takes ·

2024/12/09

Hello and welcome back to our limited series podcast, Fintech in 2025, recorded live in Las Vegas during Money 20/20. Sponsored by Marqeta, today’s final episode ties it all together—with bold predictions and spicy takes! In prior episodes, we've talked about regulation and interest rates and new infrastructure. We've done deep dives into credit cards, BNPL, and the various ways those products are becoming fused together. But where is the industry as a whole going in 2025? What trends and

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61:12

Fintech Recap: Trump’s Return, BaaS Island Mysteries,...

Fintech Takes ·

2024/12/04

In this week’s episode of Fintech Recap, Jason Mikula and Alex Johnson unpack the latest in banking, fintech, and regulation after a trip to the American Fintech Council’s policy forum in D.C.With Trump back in the White House, the landscape is shifting again. From open banking to the CFPB’s enforcement, we dive into what the next four years could mean for fintech and why regulatory stability might just be the innovation everyone needs. Next, it’s back to BaaS Island, where Evolve’s promise of

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26:31

Fintech in 2025: Where the Industry Goes Next - BNPL 2.0

Fintech Takes ·

2024/12/02

Welcome to a live recording of the Fintech Takes podcast, coming to you from Money20/20. In this limited series with Marqeta, we’re diving into the aspects of fintech and financial services that we’re most optimistic about heading into 2025.In episode 3, we tackle one of my favorite topics: Buy Now, Pay Later (BNPL). Joining me are Rahul Shah, who leads core product at Marqeta, and Ahmed Siddiqui, who leads product and payments at Branch. I’ve called the demise of BNPL way too many times—my bad

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58:31

S9 E9: Not Fintech Investment Advice: Paydock,...

Fintech Takes ·

2024/11/27

Welcome back to Not Fintech Investment Advice, where we spotlight new and exciting fintechs.I’m Alex Johnson, creator of Fintech Takes, joined by Simon Taylor who’s gracing us stateside in Washington, DC. It’s been a wild week—imagine the former FDIC chair on stage as news broke that the *current* FDIC chair, Marty Gruenberg, had resigned, all in a room packed with regulators and sponsor banks…and the two of us. Talk about a vibe shift. Big shoutout to the American Fintech Council for putting on a

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34:21

Fintech in 2025: Where the Industry Goes Next - The...

Fintech Takes ·

2024/11/25

Welcome to the Fintech Takes Podcast, live from Money 2020. Today, we’re diving into the state of credit—a topic I’m passionate about—but I’ve brought in two experts to lead the way. Joining me are Matthew Goldman, publisher of Cards for the Win and founder of Totavii, a consultancy for building fintech products, and Todd Pollak, CRO at Marqeta. We'll unpack insights from Marqeta’s latest U.S. credit report and explore why credit cards are so weird–and why even satisfied customers are quick to

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55:17

S9 E8: Special Solo Recap on Deregulation, Marqeta,...

Fintech Takes ·

2024/11/20

Welcome to Fintech Takes, the podcast breaking down the latest in fintech news and trends. I'm Alex Johnson, your self-proclaimed Fintech nerd and creator of the Fintech Takes newsletter. We’re shaking up our regular schedule with a special solo episode of my 𝗙𝗶𝗻𝘁𝗲𝗰𝗵 𝗢𝗳𝗳𝗶𝗰𝗲 𝗛𝗼𝘂𝗿𝘀. What’s that, you ask? It’s my monthly hangout with fellow fintech nerds where we unpack the latest industry news, field audience questions, and have a candid chat. If you haven’t joined one yet, mark your

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35:03

Fintech in 2025: Where the Industry Goes Next - The...

Fintech Takes ·

2024/11/18

Alright, folks—let’s ditch the doom and gloom. In this episode, recorded live from Money 2020 with the CEO of Marqeta, Simon Khalaf, we’re breaking down why there’s actually plenty to be optimistic about in the world of fintech as we head into 2025. Regulators catching up to fintech might seem like a buzzkill, but here’s the twist: it’s a sign the industry has finally made it. We dive deep into why regulatory clarity, infrastructure upgrades, and smart AI adoption are setting the stage for the

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90:16

S9 E7: Bank Nerd Corner: CFPB, All Day, Every Day

Fintech Takes ·

2024/11/13

Recording the day after the election, vibes are strange, and the future’s a question mark—but fintech regulation? Still full steam ahead. This week on Bank Nerd Corner, Kiah and Alex welcome special guest Evan Weinberger, Bloomberg Law’s banking and fintech regulatory correspondent, to break down the latest from the CFPB. Together, they dig into comment letters from banks and fintechs alike (Kiah takes the bank letters; Alex, the fintech ones), shedding light on why traditional banks are pushing for

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28:30

S9 E6: Money20/20, 2024: BaaS and Open Banking and AI...

Fintech Takes ·

2024/11/06

Welcome to another special Fintech Takes episode. I’m Alex Johnson, just back from four intense days at Money20/20 in Las Vegas, and here to unpack it all with me is my friend Jason Henrichs, CEO of Alloy Labs and co-host of the Breaking Banks podcast. In this crossover, we’re breaking down the major topics of Money20/20, 2024 edition. This year, it was all about major topics: bank-fintech partnerships, banking as a service, open banking (1033, anyone?), and, of course, AI. First up, open banking

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78:50

S9 E5: The CFPB, Cash + Culture Party Podcast (Live...

Fintech Takes ·

2024/10/30

Welcome to a special edition of Fintech Takes, recorded live from MX's Money Experience Summit in beautiful Park City, Utah. Big shout-out to MX for letting me squeeze in some live podcasting–my favorite thing to do! First up, I chat with Ashwin Vasan, senior advisor at FS Vector, and Kelvin Chen, head of policy at the Consumer Bankers Association—two ex-CFPB experts who help untangle the knots of financial services regulation. We dive into policy talk (recorded before the CFPB's open banking rule

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68:46

S9 E4: Trust is a Two-way Street

Fintech Takes ·

2024/10/23

In this special guest episode, Alex catches up with founder and CEO of Bloom Money, Nina Mohanty, about a pressing yet overlooked issue: first-party fraud. They kick off by exploring the viral "infinite money glitch" trend on TikTok—yep, it’s first-party fraud, whether people know it, admit it, or not…and it’s on the rise. During the pandemic, neobanks like Chime, PayPal, and Cash App saw explosive growth, but that came with an explosive surge in fraud and disputes, too. In their quest for top-line

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56:12

S9 E3: Not Fintech Investment Advice: Kato, FlowX,...

Fintech Takes ·

2024/10/16

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I spotlight new and exciting fintechs. This time, we're diving into how AI is shaking up customer service, banking, homeownership, and procurement—and where to draw the line. Because knowing when NOT to use AI in financial services? That’s *the* real art. First up: KatoHQ. Their AI-powered voice agents decode customer intent and cut through the IVR hell. No more “Press 1 for misery”—just state your issue, and you're directed to

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60:00

What Customers Want: The AI Concierge Revolution &...

Fintech Takes ·

2024/10/10

Welcome back to the grand finale of What Customers Want, a limited 4-part series from the Fintech Takes podcast, hosted by me and Corey Besaw, President of APAC and co-founder of Ubiquity.In Episode 4, Corey and I are joined by Aditi Shekar and Mike Forsyth at Zeta, a company that’s building a "multiplayer" financial experience for families, offering adaptable joint banking. Their mission, in other words? Exceptional customer service. We’ve added complexity with each episode, but this time we're

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79:02

S9 E2: Bank Nerd Corner: Compliance, Complexity, and...

Fintech Takes ·

2024/10/09

Welcome back to Bank Nerd Corner, featuring yours truly and #1 among all bank nerds, Kiah Haslett, Banking and Fintech Editor at Bank Director. First up, we’re breaking down the FDIC’s latest proposed rule, which tightens the screws on custodial accounts. Spoiler alert: Kiah's got some strong opinions on whether smaller banks should be held to different standards in the Banking-as-a-Service (BaaS) space—and trust me, she’s not buying it. In BaaS, complexity is part of the deal—size doesn’t matter

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63:11

What Customers Want: Navigating the Tension Between...

Fintech Takes ·

2024/10/03

Welcome back What Customers Want, a limited 4-part series from the Fintech Takes podcast, hosted by me and Corey Besaw, President of APAC and co-founder of Ubiquity.In Episode 3, Corey and I are joined by Ahon Sarkar, SVP & GM at Helix, to dive into the natural tension points between fintechs, banks, and those ever-evolving customer expectations. Financial services are leaning hard on self-service automation, but fintech moves at lightning speed—constantly innovating to craft the perfect solution

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52:38

S9 E1: Fintech Recap: The New FDIC Rule, Visa's...

Fintech Takes ·

2024/10/02

Alex teams up with Jason Mikula, now Head of Industry Strategy for Banking & Fintech at Taktile (ooh la la!) to unpack the latest in fintech.The FDIC has proposed a new rule on custodial deposits—the "Synapse Rule." It requires banks to meticulously track custodial account owners and transactions, aiming for crisis prevention, but does it truly plug the gaps exposed by past failures? Will regulators enforce compliance if the rule passes, especially given Evolve's shaky history? As the Consumer

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44:25

What Customers Want: Scaling Fintech Customer Service

Fintech Takes ·

2024/09/26

Welcome to What Customers Want, a limited 4-part series from the Fintech Takes podcast, hosted by me and Corey Besaw, President of APAC and co-founder of Ubiquity. In Episode 2, Corey and I venture back into fintech's overlooked frontier–customer service–as we sit down with Chime’s first full-time fraud manager, Marcus Vinson. Join us behind the scenes to discover how, as an early-stage fintech, Chime navigated explosive growth while prioritizing a customer-first approach. Highlights include: When

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97:20

S8 E12: The Future of Loan Servicing (Live from the...

Fintech Takes ·

2024/09/25

Welcome to a special edition of the Fintech Takes podcast. I'm Alex Johnson, here with Colton Pond, Chief Marketing Officer at LoanPro.We’re recording live from the Salt Flats outside of Salt Lake City during LoanPro's customer advisory board meeting. I’m excited to dive into one of my favorite topics—loan servicing—and co-interview a few attendees with Colton. In this episode, we’ll consider what happens after a customer says “yes.” First up, we speak to Jeff Yim, CFO at Borrowell, one of Canada’s

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