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PODCAST

The Best Friends Podcast

Best Friends Animal Society

An animal welfare professional’s typical day includes unparalleled joy and heart-wrenching despair, often in equal measure. The burnout is real but it’s the hard-won progress that sustains us. The Best Friends Podcast brings you stories from the front lines of lifesaving. You’ll hear from leading experts on topics that impact all of us. These are stories that matter to shelters, rescue groups, and the animal welfare organizations that enable their service to a community and its animals. These are

business non-profit

All Episodes

16:13

Julie Castle on Saving America's Pets

The Best Friends Podcast ·

2021/11/24

On behalf of all of us at Best Friends, we'd like to wish you a Happy Thanksgiving!Season two of the Best Friends network vlog seriesSaving America's Petswrapped up recently, and we're thrilled to share the finale on the podcast. The host ofSaving America's Pets, Chief Mission Officer for Best Friends Holly Sizemore, talks with Best Friends CEO Julie Castle about a recent award recognizing her leadership and the strong workplace culture at Best Friends.You can check out all of the episodes of Saving

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57:48

Changing minds with David McRaney

The Best Friends Podcast ·

2021/11/18

When was the last time you tried to change someone's mind? A discussion on the internet, perhaps. Maybe a dinner with family or friends led to a heated debate. Or it may have been in your day-to-day work as you try to get everyone on board with proven lifesaving strategies - even though those approaches may be different than what you've always done.Why is it so difficult to change minds?David McRaney is a journalist, podcaster, and author who took his fascination with cognitive biases and irrational

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22:12

The healing power of pets: connecting shelter dogs...

The Best Friends Podcast ·

2021/11/11

On behalf of everyone at Best Friends, we’d like to wish all brave men and women who have served in the armed forces a Happy Veteran’s Day! To commemorate this special day, we talk about the healing power of pets and how the right animal can help veterans through tough times as they readjust to life back at home.We all know the healing power of animals. Studies have shown that the benefits of sharing your life with a pet range from decreased stress levels to lower blood pressure - some studies have

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21:32

Language matters

The Best Friends Podcast ·

2021/11/04

Every industry, including animal welfare, uses jargon - the terms and acronyms familiar to those working within the field but often leaves everyone else scratching their heads. The alphabet soup of acronyms and technical language can confuse the public and makes saving lives more difficult.Best Friends recently conducted a research project to understand better the public’s knowledge of and affinity for the myriad terms used around cats and cat issues. What did we learn?This week we're joined by Best

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23:39

Building partnerships to maximize lifesaving

The Best Friends Podcast ·

2021/10/28

We save more lives working together than we do if we all go it alone.Lifesaving coalitions - partnerships between the shelter and those from the rescue community - can be incredibly effective. This week we are sharing a session from the 2021 Best Friends National Conference that offers tips on how to forge those relationships. You’ll also get some ideas about how to create targeted programs to save the most vulnerable pets in your community.Interested in speaking at the 2022 Best Friends National

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39:06

The art of storytelling for year end fundraising

The Best Friends Podcast ·

2021/10/21

As the calendar year begins to wind down, one group of people in animal welfare are just getting warmed up - the fundraisers.Roughly one-third of all donations to nonprofits come in the last 31 days of the year. For some organizations, December's donations amount to more than half of their overall fundraising for the entire year, so it's a critical time.At the core of every good end-of-year campaign is a good story, and every single day the work we do presents us with countless stories as we impact

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29:39

Keeping ourselves whole (rebroadcast)

The Best Friends Podcast ·

2021/10/07

We all know how important the work being done in the animal welfare field is right now. But dealing with the pandemic and other serious issues such as the growing staffing crisis - on top of all the demands associated with living in this moment in time - has certainly not made working in thefield any easier. These challenges are driving people away from the field at what seems like a higher rate than ever.But as you’ll hear from today’s guest, certified professional coach Meryl Schwarz, even the

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48:25

Expanding our reach with multilingual marketing

The Best Friends Podcast ·

2021/09/30

For decades, the lack of positive outreach into bilingual communities has left generations of people unaware of animal shelters, what is happening at them, and how they, as pet lovers, can help save lives. And it truly is millions of pet owners. The Hispanic community alone accounts for more than 22-million pet owners.The focus on diversity, equity, and inclusion across the industry has brought visibility to the untapped potential for more pet lovers in our communities, ready to help us achieve our

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33:59

"I just trust people"

The Best Friends Podcast ·

2021/09/23

Have you ever owned a pet you acquired for free as a stray? Do you love that pet any less than others you’ve had in your life?For decades the conventional wisdom was that charging adoption fees was the right thing to do. It would dissuade anyone from a spur-of-the-moment decision that might end in a return, and not charging a fee would devalue the pet, and in turn, adopters wouldn’t love the pet the same. If you can get it for free, why care for it? After more than twenty years of this research,

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33:51

Professionalizing the profession

The Best Friends Podcast ·

2021/09/17

Animal welfare is more professional than it’s ever been. Across the country, collectively, we’re saving more lives on any given day than some ever thought possible. We have a greater understanding of the role pets play in our individual lives and within our communities. More than ever, our industry strives to preserve the human-animal bond and keep families together.So why are we still fighting to have animal welfare recognized as a critical community service?Today’s guest, Tawny Hammond from Best

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50:43

Animal welfare feeling the effects of the nationwide...

The Best Friends Podcast ·

2021/09/09

The United States is suffering from a severe labor shortage, and just about every industry is feeling it. From hospitality to healthcare, transportation, banking, agriculture — and yes, animal welfare is also finding it challenging to hire new staff and retain the staff they already have.Best Friends recently surveyed our Network partners and nearly nine out of every ten organizations that responded said their staffing is below where it should be. They cited numerous reasons, but an inability to

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37:49

Saving senior pets with Vintage Pet Rescue

The Best Friends Podcast ·

2021/09/02

Saving senior pets from shelters is expensive and challenging and another area of lifesaving where the need outweighs the amount of available help. Compared to the total number of rescue organizations coast-to-coast, only a fraction focus solely on saving this highly at-risk group of animals.Senior animals often carry a stigma that they don’t make good pets. Some adopters may believe seniors are “broken” or have problems that can’t be fixed - why else would they be at the shelter in the first

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34:54

Saving senior pets with The Grey Muzzle Organization

The Best Friends Podcast ·

2021/08/26

Reliable data around what’s happening to senior pets in shelters are hard to come by, but we do know this. Older animals are a highly vulnerable segment of the shelter population that is more difficult to save, and more needs to be done to help them.Older pets may have medical issues that landed them at the shelter in the first place - and animal shelters are often ill-equipped to handle costly medical problems. Add in other factors, like the average adopter not generally on the hunt for older pets,

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51:20

Increasing adoptions through effective marketing

The Best Friends Podcast ·

2021/08/19

If you're feeling more overwhelmed than usual, you are not alone. The year-to-date shelter data shows that intake is up - but not by much compared to the last "normal" year of 2019. Instead, it's mostly driven by a dramatic drop in adoptions which are down roughly 20% from 2019.How are you communicating to the public at this time of great need, and what are you saying?We spoke with Caitlin Quinn from HeARTs Speak to learn some quick and practical marketing tips and tricks that can help you break

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36:56

It’s not rescue if they already have a home

The Best Friends Podcast ·

2021/08/12

We all experience defining moments in our lives. Events such as marriage, kids, losing loved ones, career changes can all shape who we are, often on profound levels. This week's guest, Heather Owen, says her experience of watching heartbroken families surrender pets was a defining moment for her - when she realized she could offer assistance to keep those pets with their loving families.Heather is the executive director of One Tail at a Time Dog Rescue in Chicago. They recently announced the launch

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41:17

Helping Indigenous people and their pets on the...

The Best Friends Podcast ·

2021/07/29

Rural communities across the country struggle to access essential services such as healthcare, let alone easily accessible and affordable veterinary care for their pets. Few communities are as rural and resource-strapped as the Navajo Nation.The Navajo Nation is a big area. It spans three different states, is larger than West Virginia, and is also the largest reservation population-wise. The issues facing people and pets are also vast. There are not enough veterinary services - and even when they

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38:23

It’s not back to business as usual for animal welfare

The Best Friends Podcast ·

2021/07/22

In an unprecedented year, 2020 brought about a lot of change and many new opportunities for lifesaving innovation. Many communities across the country implemented lifesaving programs such as managed intake or return-to-field programs for community cats. Some launched their first-ever foster program. These are programs that engage the community to be part of the solution. Programs that have proven time and time again to save lives.As the world returns to “normal,” many shelters and rescue

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52:37

Innovation and collaboration - lifesaving in El Paso,...

The Best Friends Podcast ·

2021/07/15

The journey for El Paso, Texas, towards becoming a no-kill community is a familiar one - mostly. In 2013, only one in five pets that entered the shelter made it out alive. A public outcry led elected officials to support a plan to reform the city's animal services department. The municipality brought new leadership on board, and the mandate was clear; get El Paso to a 90% save rate.Changes were made, such as implementing new shelter policies and procedures, and a shift in the city's organizational

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28:39

Compassionate Badassery (rebroadcast)

The Best Friends Podcast ·

2021/07/08

This week’s episode begins with a simple question. How do you feel?We hear the term “new normal” an awful lot right now as the world is continuing to ease COVID-related restrictions and reopen. Yet, at the same time, we learn more about the constantly evolving situation with the delta variant of the virus. So while we are longing for normalcy, it seems we have a ways to go before we can settle into the “post-COVID era.” As we grapple with these changes, we thought it would be a good idea to share

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19:32

Best Friends pet lifesaving dashboard

The Best Friends Podcast ·

2021/07/01

When Best Friends planted the stake in the ground and announced the no-kill 2025 goal in 2016, we realized that to achieve the goal, we needed to know much more about what was happening to animals in shelters across the country. But, unfortunately, the data available at that time was very minimal. So much so that no one even knew how many animal shelters there are in the United States.As the annual data collection effort to support no-kill 2025 moved forward, we wondered. What if we turned the

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