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PODCAST

Conflict Skills

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his

business management

All Episodes

28:02

Stuck In The Middle Of Conflict Between Colleagues

Conflict Skills ·

2024/04/15

In this episode of the Conflict Skills Podcast, Simon delves into the uncomfortable reality of being stuck between two conflicting parties at work, especially when there are personal stakes involved or you're simply swamped with your own tasks. He'll guide us through a three-pronged strategy to navigate these turbulent waters: maintaining impartiality without taking sides, empowering involved parties through the GROW model of coaching, and establishing firm boundaries to safeguard your own

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38:26

Strategies To Deal With Conflict With Your Housemates

Conflict Skills ·

2024/03/27

In today's episode of the Conflict Skills Podcast we're diving deeper into the intricate world of cohabitation conflicts. We've all been there—sharing a space with someone can sometimes lead to tension and disagreement. Whether it's over chores, finances, or personal values, finding the right way to address these issues is crucial for maintaining a peaceful home and healthy relationships.Now, I'm here to guide you through various strategies and insights to help you navigate these choppy waters

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45:39

How To Rise Above Conflict: Navigating the Storm

Conflict Skills ·

2024/03/18

In Podcast 41, "How To Rise Above Conflict," host Simon Goode explores the mental processes involved in conflict resolution, using the funnel analogy to discuss the importance of detailed focus and expanding perspective. He delves into self-awareness concerning physical sensations and emotions, highlighting the need to manage the nervous system and reflect on reciprocal spiral patterns to effectively rise above and manage conflicts. Goode also encourages listeners to engage with the podcast through

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33:16

Leading with Empathy: Active Listening Techniques for...

Conflict Skills ·

2024/02/09

In this episode of the Conflict Skills Podcast we are unearthing the power of listening and empathy in your organization. I provide a practical framework for helping staff and collegues to feel heard in situations where you want to not only understand what they are saying, but also help them to feel supported. Hint: it's not saying, "I understand"..... and it's certainly not saying "I understand, but........ ".

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22:25

How To Manage Staff Who Don't Listen

Conflict Skills ·

2024/01/29

Welcome to the Conflict Skills Podcast! In today's episode, we dive deep into the common workplace issue of managing staff members who don't listen. Host Simon Goode takes us through practical steps for communication and leadership, sharing insights on understanding different types of conflicts, strategies for influencing behavior, and implementing tools to empower staff members. If you've ever struggled with unresponsive team members, then this episode is a must-listen. Simon's expertise will equip

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24:31

How To Deal With Aggressive Clients

Conflict Skills ·

2024/01/18

In this episode of the Conflict Skills Podcast, host Simon Goode addresses the increasingly common challenge of dealing with aggressive clients, attributing the uptick to various external stressors. He provides practical advice on self-regulation, using structure, setting boundaries, and assertiveness when managing aggressive client interactions, and emphasizes the importance of validating the underlying needs of the client and practicing self-care to mitigate the impact of these challenging

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20:30

Rude Colleagues: Strategies for Setting Boundaries...

Conflict Skills ·

2024/01/12

In today's episode of the Conflict Skills Podcast, professional mediator Simon Goode addresses a common workplace challenge: dealing with rude coworkers. Simon shares specific steps to help listeners navigate and resolve conflicts with colleagues who exhibit negative behaviors. Simon provides strategies for addressing the issue with gradually escalating levels of assertiveness, ultimately aiming for a positive resolution. Tune in to gain valuable insights and practical techniques for managing

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22:08

3 Underrated Keys To Managing Conflict & Tension In...

Conflict Skills ·

2023/12/20

In this episode of the Conflict Skills Podcast, host Simon Goode discusses 3 underrated conflict skills that are effective in various situations. He emphasizes the importance of not taking things personally, remaining composed in the face of adversity, and the unexpected skill of giving 51%. Simon provides practical insights and strategies for improving these abilities, highlighting their impact on relationships and outcomes in conflict situations. Listeners are encouraged to focus on the positive,

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34:42

Navigating Annoying Family Dynamics During Holiday...

Conflict Skills ·

2023/12/15

In this episode of the Conflict Skills Podcast, host Simon Goode shares valuable insights and practical tips for navigating annoying family interactions during the holiday season. He emphasizes the importance of managing stress, setting boundaries, and focusing on meaningful experiences while dealing with difficult family members. Through strategies for self-regulation, boundary-setting, and goal-oriented interaction, Simon provides listeners with tools to handle challenging family dynamics with

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26:19

Introverts Guide to Conflict: Tips and Techniques for...

Conflict Skills ·

2023/12/11

On this episode of the Conflict Skills Podcast, host Simon Goode, a self-proclaimed introvert, explores the challenges introverts face when dealing with conflict. He offers valuable strategies such as the importance of preparation, tools for managing difficult conversations, and the five conflict modes—avoid, accommodate, compromise, compete, and collaborate—that introverts can employ. Listeners are encouraged to reflect on their conflict resolution approaches and find ways to navigate conflict more

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20:54

Conflict Management in Organisational Change:...

Conflict Skills ·

2023/12/06

In this episode, host Simon Goode discusses managing conflict during organizational change, specifically when the change is outside of people's control. He applies the stages of grief model by Elizabeth Kubler Ross to analyze staff reactions to change, providing examples of shock, denial, frustration, and depression, and offering strategies to support staff at each stage. Simon also emphasizes the importance of clear and frequent communication, empathetic listening, and problem-solving in

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40:06

Grandparents Cut Off From Grandchildren: Navigating...

Conflict Skills ·

2023/11/28

In Episode 32 of the Conflict Skills Podcast, we explore the complex issue of parent and grandparent conflict, specifically focusing on when grandparents have limited contact with grandchildren. A number of strategies for managing these conflicts are provided, with an emphasis on the importance of self-care and self-regulation before looking at practical communication techniques. Overall, this episode provides valuable insights and practical advice for navigating the challenging dynamics between

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13:45

Repairing Friendships: Difficult Conversations Need...

Conflict Skills ·

2023/11/22

In this episode, we'll be exploring a step-by-step structure for these difficult conversations, including how to approach the other person's perspective, conveying understanding, and problem-solving collaboratively. This episode is part of a series on repairing friendships, so if you've missed the previous episodes, be sure to check them out for valuable insights.

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19:55

Repairing Friendships: How To Apologise To A Friend

Conflict Skills ·

2023/11/15

In this episode of the Conflict Skills Podcast, we discuss the art of apologising to a friend - to repair a relationship and hopefully introduce a turning point for a more positive direction in your friendship. You will learn the five different types of apologies as well as how and when to use each type.

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22:33

Repairing Friendships: Key Principles for Restoring...

Conflict Skills ·

2023/11/14

In this episode of the Conflict Skills Podcast, we explore the topic of repairing a relationship with a friend. We consider the importance of understanding the subjective nature of relationships and the need for curiosity and empathy in the repair process. Tips on how to approach conversations with friends, emphasizing the value of being gentle, kind, and unassuming while avoiding criticism.

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27:30

Dealing With Those Annoying People Who Try To...

Conflict Skills ·

2023/11/06

This episode is about how to deal with people who are dominating a meeting you are in. Simon explains the 5 different options for dealing with this kind of behaviour and how to figure out which approach will work best in your situation.

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0:00

Overcoming Defensiveness: Strategies for Productive...

Conflict Skills ·

2023/11/02

In this episode of the Conflict Skills Podcast, we dive into the topic of how to deal with a defensive employee. As a professional mediator, I share strategies for effective communication to minimize resistance and defensiveness. We also explore the importance of self-care and regulating our own emotions when faced with defensive behavior.

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28:40

Breaking the Cycle: Tools for Being Less Judgmental...

Conflict Skills ·

2023/10/24

Why are we wired to be judgmental? What happens in our brain when we engage in this behavior, and how can we reduce it? In this episode, we'll explore the science behind judgment and delve into strategies that can help decrease our judgmental tendencies. Being judgmental towards others can hinder our ability to resolve conflicts, empathize with others, and even influence their behavior. But it doesn't stop there. Many of us struggle with being overly critical and judgmental of ourselves as well

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29:13

From Skeptic to Believer: How Meditation Transformed...

Conflict Skills ·

2023/10/16

In this episode of the Conflict Skills Podcast, I discuss meditation. Now, when you try to google search for 'mediation' (as in conflict resolution type of mediation). it always autocorrects to 'meditation' (as in sitting crosslegged chanting etc.). So even though I always described myself as a mediator, I suspect the universe misinterpreted and I've become a mediator! In this episode of the podcast, I take a slightly different approach to usual. I wanted to share my experience mediating as I

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25:52

Empowering Yourself: Using Reflective Practice to...

Conflict Skills ·

2023/10/10

In this episode I discuss the approach I take to reflective practice. This is an incredibly helpful tool to prevent the buildup of negative impact for yourself as well as helping you clarify how to respond to a situation (rather than just reacting). I talk about a personal conflict situation and how I apply this framework to resolve negative thought patterns and figure out a plan for moving forward. This will help you to apply the tools to your own situation and, hopefully, help shift things in the

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102 results

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