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PODCAST

UX Soup

User Driven Strategies

Join Chris Schreiner, Derek Viita, and Lisa Schreiner from User Driven Strategies as they discuss the latest developments impacting the user experience, whether in the car, at home, or on the go. Examine the state of the UX and human factors professions, listen to interviews from leading practitioners in industry and academia, and hear the team discuss the latest products and services from a human-centered design perspective.

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All Episodes

19:40

Electric Vehicles

UX Soup ·

2021/05/11

More and more carmakers are committing to electric vehicles in the coming years. Chris and Lisa discuss consumer acceptance of EVs, concerns consumers have, the importance of navigation systems for EVs, and EV-specific HMI. In Condensed Soup the discuss their best or worst EV experiences.Consumer interest in electric vehiclesQuestions? Comments? Email us at UXSoup@strategyanalytics.comChris on LinkedIn Lisa on LinkedInStrategy Analytics UX Innovation Practice

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24:33

Ride Hailing and Other Mobility Services

UX Soup ·

2021/05/04

Chris welcomes Ben Lundin from Strategy Analytics' Connected Mobility Service to discuss ride hailing, car sharing, bike & scooter sharing, and public transport. They talk about the impact of the pandemic on mobility services, UX issues for mobility, and how self-driving cars fit. In Condensed Soup, Chris and Ben discuss their best, worst, or funniest mobility service experience.UX Research on Mobility ServicesConnected Mobility ServiceBen Lundin on LinkedInEpisode TranscriptQuestions? Comments

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21:07

Robotics

UX Soup ·

2021/04/27

Robot vacuum cleaners, robot companions, robot police dogs...robots have been in the spotlight, with new ones appearing at CES every year. In this episode, Lisa and Chris take a look at some of the key use cases and UX issues for robotics. In Condensed Soup they talk about their own favorite use case for them.Research on roboticsEpisode TranscriptQuestions? Comments? Email us at UXSoup@strategyanalytics.comChris on LinkedIn Lisa on LinkedInStrategy Analytics UX Innovation Practice

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20:19

Interactive Voice Ads

UX Soup ·

2021/04/20

Could I interest you in a free cup of coffee? Advertisements that interact with you via voice recognition are in development. Could these actually work? In what use cases would they be appropriate? What are the UX issues that need to be addressed so that advertisers do not turn off their target customers? Chris and Lisa discuss these topics and more in this week's episode.Research on in-vehicle commerceResearch on chatbotsEpisode TranscriptQuestions? Comments? Email us at

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23:46

Co-Creation in Citizen Science

UX Soup ·

2021/04/13

Lisa welcomes Karen Purcell from Cornell University to UX Soup to discuss an ongoing NSF-funded citizen science project where they are co-creating an app for underserved communities to monitor noise pollution. They discuss the challenges faced in taking on such an ambitious project and provide advice for researchers trying to change the way science is done to make it more inclusive.The Noise ProjectEpisode TranscriptQuestions? Comments? Email us at UXSoup@strategyanalytics.comChris on LinkedIn Lisa

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23:43

Revisiting Distance Learning UX

UX Soup ·

2021/04/06

Renee and Chris from Episode 11 make a return visit to talk with Lisa about what has changed from last time with the user experience of distance learning at the high school and university levels, the challenges they continue to face in meeting the needs of students, teachers, and parents while adhering to policies not written for distance learning, and how much they expect this past year to impact the future of education.Episode 11 - Distance Learning UX: Educators' PerspectivesEpisode 10 - Distance

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23:12

Integration of Connected Devices Part Two

UX Soup ·

2021/03/30

UX designers are facing mammoth challenges in designing for a connected world. In part two of this topic, Lisa, Chris, and Derek discuss mental and conceptual models, trust and reliability, and more. In Condensed Soup, they discuss their best or worst experiences with connected objects.SA report on integration of connected devicesEpisode Transcript Questions? Comments? Email us at UXSoup@strategyanalytics.comConnect on LinkedIn: Chris, Derek, LisaStrategy Analytics UX Innovation Practice

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24:29

Integration of Connected Devices Part One

UX Soup ·

2021/03/23

UX designers are facing mammoth challenges in designing for a connected world. In the first of a two-part episode, Lisa, Chris, and Derek discuss some of these challenges, including integrating services from collaborations and partnerships, building responsive systems, and accounting for potential use cases and ways connected systems can be misused. In Condensed Soup, they discuss the merits of smart refrigerators as hubs.SA report on integration of connected devices Episode TranscriptQuestions

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18:46

Accessibility for Self-Driving Cars

UX Soup ·

2021/03/16

Self-driving cars were initially marketed as a means of opening the world to those with mobility challenges. But are they following through on that promise? Are self-driving cars being designed with accessibility in mind? Chris, Derek, and Lisa talk about their latest research on self-driving cars for people with sight loss. In Condensed Soup, they share their most challenging driving experience.Research on autonomous vehicles and accessibilityResearch on transport for those with sight lossResearch

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19:18

Hearables

UX Soup ·

2021/03/09

Derek and Chris discuss the UX of hearables. What exactly are they? What key features do they enable? Chris goes through the UX of the BeHear Access, Timekettle M2, and Waverly Labs' Ambassador hearables. In Condensed Soup, they talk about their best and worst experiences with translations while traveling.Episode TranscriptQuestions? Comments? Email us at UXSoup@strategyanalytics.comConnect on LinkedIn: Chris, Derek, LisaStrategy Analytics UX Innovation Practice

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19:23

Robinhood and the UX of Financial Services Apps

UX Soup ·

2021/03/02

Derek and Chris discuss the recent Robinhood scandals from a UX perspective. What role did the user experience of the Robinhood app play in the GameStop saga? How do financial service apps find the balance between design simplicity and providing necessary information and research? And also, how is Robinhood like Tesla? In Condensed Soup, Derek and Chris discuss what they would do with a life-changing amount of money.Questions? Comments? Email us at UXSoup@strategyanalytics.comConnect on LinkedIn:

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24:21

VR for Good with Dr. Tom Furness

UX Soup ·

2021/02/23

Lisa talks with the "grandfather of VR", Dr. Tom Furness from the University of Washington. They talk about the potential for virtual and augmented reality, the Virtual World Society, and how VR can be used for good.Link to the Virtual World SocietySA report on recent advancements in augmented realitySA report on UX keys for VR GrowthEpisode TranscriptQuestions? Comments? Email us at UXSoup@strategyanalytics.comConnect on LinkedIn: Chris, Derek, LisaStrategy Analytics UX Innovation Practice

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19:29

Charting a Decade of UX Innovation in Connected...

UX Soup ·

2021/02/16

Chris welcomes back Kevin Nolan, VP of UX Innovation at Strategy Analytics, to take a look at the progress that has been made in consumer device UX over the past 10 years, and what that means for the next 10. Episode TranscriptQuestions? Comments? Email us at UXSoup@strategyanalytics.comConnect on LinkedIn: Chris, Derek, LisaStrategy Analytics UX Innovation Practice

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18:29

LiDAR Use Cases

UX Soup ·

2021/02/09

What is LiDAR? Where is it? Why should you care? Lisa leads Derek and Chris through some of the more compelling use cases for LiDAR in smartphones, including try-before-you-buy, artistic, and accessibility use cases.Report on LiDAR use casesEpisode TranscriptQuestions? Comments? Email us at UXSoup@strategyanalytics.comConnect on LinkedIn: Chris, Derek, LisaStrategy Analytics UX Innovation Practice

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23:02

The UX of the Vaccine Rollout

UX Soup ·

2021/02/02

Derek, Lisa, and Chris discuss the user experience of the vaccine rollout in the US and UK, focusing on specific time points in the process and analyzing both the positive and the negative elements from an end user perspective in this enormous undertaking. In Condensed Soup, they describe the first things they will do once the world opens up again.UX Trends for 2021: Toward a Recovery from COVID-19How Older Adults Adapted to Technology Due to COVID-19Cars in the Time of COVID-19: Consumers Weigh

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22:56

CES 2021

UX Soup ·

2021/01/19

Chris, Derek, and Lisa review the 2021 Consumer Electronics Show, held virtually this year. They discuss the UX of attending the show, overarching UX themes, and the most interesting new gadgets on display.CES Report: Innovations in Product and Service UXCES Report: Innovations in HMICES Report: Innovations in Automotive UXEpisode TranscriptQuestions? Comments? Email us at UXSoup@strategyanalytics.comConnect on LinkedIn: Chris, Derek, LisaStrategy Analytics UX Innovation Practice

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19:29

2020 Recap

UX Soup ·

2020/12/15

In the final UX Soup of 2020, Chris takes a look back at memorable moments and interviews from previous episodes. Episode TranscriptQuestions? Comments? Email us at UXSoup@strategyanalytics.comConnect on LinkedIn: Chris, Derek, LisaStrategy Analytics UX Innovation Practice

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26:45

Listener Emails!

UX Soup ·

2020/12/08

We asked you to reach out to us at UXSoup@strategyanalytics.com with your emails, and you did! This week, we answer some of your questions, including our most memorable research moments, how we got into UX, and what advice we have for aspiring UX professionals.Episode TranscriptQuestions? Comments? Email us at UXSoup@strategyanalytics.comConnect on LinkedIn: Chris, Derek, LisaStrategy Analytics UX Innovation Practice

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20:57

Fitness Tech UX

UX Soup ·

2020/12/01

Chris, Lisa, and Derek work out the user experience of fitness tech, discussing what data needs to be collected and how it needs to be protected. They run through some of the more recent products such as the Amazon Halo and The Mirror. In Condensed Soup, they kick around their favorite fitness equipment or their least favorite exercise experience.Report on Amazon's latest products and servicesReport on data privacyEpisode TranscriptQuestions? Comments? Email us at UXSoup@strategyanalytics.comConnect

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20:18

Remote Parties

UX Soup ·

2020/11/24

As we enter the holiday season, the ongoing pandemic means many holiday gatherings in the US and Europe will need to be virtual. This episode looks at the user experience of remote parties and what immersive platforms need to do to make the experience more realistic. In Condensed Soup, Lisa, Chris, and Derek discuss the biggest differences they have seen between in-person and remote gatherings.Report on Immersive Communication UXEpisode TranscriptQuestions? Comments? Email us at

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