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PODCAST

The Nordy Pod

Hi, I’m Pete Nordstrom, and I"m the host of The Nordy Pod, a new podcast coming to you from the 6th floor of Nordstrom corporate headquarters in Seattle, Washington. In addition to hosting this podcast, I also happen to be the president of Nordstrom. And along with my brother Erik, CEO, and my cousin Jamie, President of Stores, we"re the fourth-generation stewards of this business started by my great grandfather in 1901. My Nordstrom journey began when I was 12 years old with my first job working

business management

All Episodes

00:41:31

Ep 39. Doug Baldwin, Former NFL Wide Receiver for the...

The Nordy Pod ·

2023/07/17

On the surface you may think this episode is just another excuse for me to selfishly bring another famous athlete into my office to talk sports, and I guess that's part of it, but Doug Baldwin is so much more than just a successful football player. His incredible determination that would eventually win him a Super Bowl with the Seattle Seahawks in 2013 was a hard-fought character trait forged through a lifetime of proving his worth to everyone around him. By his own admission it wasn't until long

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00:45:15

Ep 38. Anastasia Soare, Founder of Anastasia Beverly...

The Nordy Pod ·

2023/07/03

Recently I was invited to attend the Women's Wear Daily Beauty CEO Summit and had the great pleasure of speaking on stage with the Queen of Eyebrows, founder of Anastasia Beverly Hills, Anastasia Soare. Now, I don't personally know a whole lot about styling eyebrows, but what I do find super fascinating about Anastasia is her uncompromising entrepreneurial spirit. She found an untapped niche in the field that she loves and has built a whole cosmetics industry empire that competitors cannot ignore

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00:46:18

Ep 37. Anna Wintour & Will Welch, Global Editorial...

The Nordy Pod ·

2023/06/20

You guys are in for a treat because our guests for today are truly some of the most authoritative thought-leaders shaping the landscape of modern fashion. And, as you'll hear, everything tangential to it. As heads of Vogue and GQ, two of the world's leading fashion and lifestyle magazines, Anna Wintour and Will Welch are essentially gatekeepers at the intersection of art, fashion, culture, sports, business and everything in between. Anna, quite literally a legend in the business, is famous for

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00:42:00

Ep 36. Caspar Coppetti, Cofounder of On, Plus Our Top...

The Nordy Pod ·

2023/06/05

Join me on stage at the Footwear News CEO Summit as I sit down with three of our very best stylists, Jesse James Barnholdt, Gregory Clark and Jeffrey Ola. We do our best to make it abundantly clear to our employees that their success at Nordstrom is in their hands. We give them the leeway to use their best judgment in running their business, and let me tell you, these three men have taken that freedom and run with it. Each of them has raised the bar for what's possible on the sales floor and done it

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00:44:51

Ep 35. Creating a Culture of Service - Part 2

The Nordy Pod ·

2023/05/22

For this episode we’re turning inward to discover more about how we work to sustain a legacy of great service at Nordstrom. You’ll hear directly from Nordstrom customers Paige Siemers and daughter Anna as they share their unique experience shopping in our store. You’ll hear Nordstrom board member Jim Donald discuss how his incredibly successful career, holding leadership positions at big brands like Walmart and Publix, or as CEO of Starbucks, Albertsons, and Extended Stay America, has all been led

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00:43:00

Ep 34. Creating a Culture of Service - Part 1

The Nordy Pod ·

2023/05/08

For this episode, we're introducing part one of a two-part series all about creating a culture of service. Now, this theme sits close to home for everyone here at Nordstrom, because it's really the defining trait we focus on to create differentiation, and frankly, a reason for being. And it's nice that we have this reputation and a legacy of great service, but our whole battle is remaining relevant and continuously raising the bar. In that regard, I'm super excited to share with you a conversation I

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00:40:30

Ep 33. Last Chance

The Nordy Pod ·

2023/04/24

In this episode we’re taking a special in-depth look at a segment of our business that most people don’t even know about. We call it Last Chance, and it’s exactly what the name implies. At the very end of the life cycle of our merchandise there exist two stores, one in Phoenix, Arizona and one in the suburbs of Chicago, that serve as our last chance to sell any and all unsold merchandise. They are unlike any Nordstrom store you’ve ever been to. So, to help explain Last Chance we’re going to talk

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00:50:26

Ep 32. Joel McHale, Actor, Author, Comedian, and TV Host

The Nordy Pod ·

2023/04/10

You know, I usually record these conversations from my fancy podcast studio/office in downtown Seattle, but this time I actually called our guest, Joel McHale, from my home on Mercer Island—a fitting venue for our conversation because Joel also happens to hail from this very same Seattle suburb. Now, as many of you probably know, Joel has gone on to have a very successful acting career in Hollywood. He’s largely known for his sarcastic pop culture commentary on The Soup or his snarky self-centered

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00:44:51

Ep 31. Bob Love, NBA Legend of the Chicago Bulls &...

The Nordy Pod ·

2023/03/27

Bob Love dreamed of playing professional basketball when he was a little kid. Listening to games over the radio he would practice his jump shot, tossing a rolled-up ball of his grandfather’s smelly old socks into a wire coat hanger he stole from his grandmother's closet. Humble beginnings for a man who would later become one of the greatest players of all time. Honing his skills through high school, Bob was destined for more than his small Louisiana hometown could offer. And despite struggling with

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00:43:25

Ep 30. The Nordstrom Supply Chain

The Nordy Pod ·

2023/03/13

In this episode we're taking a special trip over to the Hawkeye State, which is Iowa for those who don’t know, to visit two different Nordstrom facilities that are crucial links in our supply chain. First, we'll head to our fulfillment center in Cedar Rapids where the folks are celebrating 25 years of service. Then we'll stop into our distribution center in Dubuque to help them celebrate 30 years. Each of these locations has been absolutely essential to the growth of our business, particularly with

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00:53:19

Ep 29. Dr. Jeff Sperring, CEO of Seattle Children's...

The Nordy Pod ·

2023/02/27

In this episode we've got a bit of a theme going on, centered around an amazing organization that's had an enormous impact on so many lives, including mine, and that's the Seattle Children’s Hospital. Later in the show we're going to talk about a benefit show that my wife and I created called SMooCH, which stands for Seattle Musicians for Children's Hospital, and to help tell that story I've brought in my good friend and return guest to The Nordy Pod, CEO of SubPop, Megan Jasper. But before that, I

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00:55:29

Ep 28. Domenico De Sole, Former CEO of The Gucci Group

The Nordy Pod ·

2023/02/13

If you happened to catch the 2021 film House of Gucci starring Lady Gaga and Adam Driver, based on the dramatic real-life events of the Gucci family, then you also caught an interesting glimpse into the life of Domenico De Sole. But that's really just the tip of the iceberg. Born in a small Italian town to a General of the Royal Army, Domenico grew up knowing nothing about fashion, and says "it's a one-in-twenty-billion chance" that he’s wound up where he is today. Beginning his career as a lawyer

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00:50:35

Ep 27. Gucci Westman & David Neville, Founders of...

The Nordy Pod ·

2023/01/30

Gucci Westman has loved makeup since she was a little girl, seeing smiles on the faces of classmates as she gave makeovers on the bus ride to school. She pursued that passion, studying cosmetics in college and later moving to Los Angeles where she became a highly sought-after makeup artist for film and fashion magazines. She worked on projects with director Spike Jonze and has done makeup for big-name celebrities like Cameron Diaz, Drew Barrymore, Jennifer Anniston and Gwyneth Paltrow to name a few

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00:47:34

Ep 26. Macklemore, Grammy Award Winning Hip-Hop Artist

The Nordy Pod ·

2023/01/16

Inspired by the provocative lyrics of the influential hip-hop group NWA, an adolescent Ben Haggerty immediately fell in love with the genre, and soon became laser-focused on a career as a rap artist. Under the alias Macklemore, he slowly gained a loyal following through an emerging underground Seattle hip-hop scene and exposure through the local independent radio station KEXP. In collaboration with friend and producer Ryan Lewis, Ben’s career reached an entirely new level after the release of their

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00:47:01

Ep 25. Best of 2022

The Nordy Pod ·

2023/01/02

Well folks, we’ve made it to another year, which also happens to mark the completion of one whole year of The Nordy Pod. We’ve had a lot of incredible guests on the show and heard some pretty remarkable stories from employees and customers alike. So, to celebrate the first anniversary of The Nordy Pod, we thought we’d take you on a little trip down memory lane to visit some of our favorite moments from 2022.Thanks for tuning in to episode 25. We hope you have a great holiday season and a happy

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00:48:42

Ep 24. The Nordstrom Holiday Special 2022

The Nordy Pod ·

2022/12/19

As part of a very special holiday edition of The Nordy Pod, we've pulled together a variety of different Nordstrom leaders, from Events to Visuals to sales floor Department Managers, to give you a 360-degree view of all the things we do to give our customers a memorable holiday experience. You'll learn a bit about each of their positions, and also hear a few fun and bizarre stories from seasons past. And to top it all off we've even convinced Santa to take a break from his busy schedule to tell us

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00:47:40

Ep 23. Chris Ballew, Lead Singer of The Presidents of...

The Nordy Pod ·

2022/12/05

At this point you’ve undoubtedly caught wind of my side hustle as a bass player, and more generally my love for the unique community of musicians in and around Seattle. So in the spirit of that fondness, I’m super excited to share my conversation with local alt-rock legend and former lead singer for the band The Presidents of the United States of America, Chris Ballew. Chris started playing music from a very young age and, in the fertile soil of the Seattle music scene, had no trouble assembling

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00:40:19

Ep 22. The Nordstrom Mailbag - Part 2

The Nordy Pod ·

2022/11/21

If you enjoyed the last episode, you’ll be pleased to hear that we've compiled another great batch of mailbag submissions for you. Stories from job interviews to weddings and funerals, all the way to an Emmy Awards party wardrobe malfunction. And where some of these stories involve an interesting and unique problem for us to solve, others involve instances where we quite honestly just dropped the ball. We'll be the first to admit we're not perfect, which is why customer feedback is so valuable to

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00:46:40

Ep 21: The Nordstrom Mailbag - Part 1

The Nordy Pod ·

2022/11/07

If you’ve been listening to The Nordy Pod for any amount of time, you’ve likely heard our speil about sending in your personal Nordstrom stories. Well, for this episode we’re finally tearing open the proverbial ‘Nordstrom Mailbag’ to share a few stories that have really stood out. You’ll hear a scent obsessed customer with an interesting business proposition, a wedding guest’s downhill battle with a staircase, a couple's race against the clock to catch a cruise ship, and a mischievous former

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00:51:54

Ep 20. Sue Bird, WNBA Star of the Seattle Storm

The Nordy Pod ·

2022/10/24

This has come up a few times on The Nordy Pod. It’s no secret that I’m a sports fan, and particularly of basketball. I played a lot growing up, I’m involved in a mentorship program for the men’s basketball team at my alma mater The University of Washington, and for a short time, I was even a part-owner of the Seattle Supersonics and the Seattle Storm. So it should come as no surprise that I jumped at the opportunity to talk with Sue Bird, arguably the greatest athlete to ever play the game. And

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