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PODCAST

Charity Digital Podcast

Charity Digital Podcast

Looking to stay ahead of the digital curve? Kickstart your digital journey? Or just see how charities are making the most of technology? The Charity Digital podcast looks to inspire and educate, and connect charity pros to the latest trends in the (sometimes) scary world of digital. We"ll be discussing poignant topics, pain points, and success stories. Don"t forget to subscribe through your usual podcast provider to be the first to know when our next pod drops!

education how to

All Episodes

25:48

91: Email Marketing 101

Charity Digital Podcast ·

2022/08/16

Emails, emails, emails - they're all we've got to go on. They are, perhaps, the most well-known form of online communication, used for business, replacing meetings that don’t need to be meetings, and, importantly, marketing. Emails are a great way of getting your charity’s message out there to different audiences and at low-cost. They are a way of directly communicating with your key audiences, from trustees to donors, beneficiaries to volunteers, and, when done right, can deepen the connection

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34:18

90: How to write a successful blog

Charity Digital Podcast ·

2022/08/02

It is a truth universally acknowledged, that an organisation in possession of a website must be in want of a blog. Everybody seems to blog. It is possible that too many people blog. And the abundance of blogs, from organisations of all shapes and sizes, means that your blog gets lost amid the noise. But worry not, bloggers. We are here to help. Today’s podcast is an overload of information on how to create a successful blog. The expert panelists discuss picking the right content, choosing the right

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37:06

89: How did you get there...with Kirsty Marrins

Charity Digital Podcast ·

2022/07/27

Our ‘How did you get there...’ podcasts delve into the lives of inspirational people working in the charity and tech sectors. We are going to talk to CIOs and MPs, life-long volunteers and tech innovators, to learn about their experience and to learn from their experience. We want to celebrate the people who inspire, energise, and educate us. In our second podcast, our host, Sacha Dhabalia, talks to Kirsty Marrins, winner of the CharityComms Inspiring Communicator Award and the Social CEOs Awards

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32:11

88: How charities can deliver excellent customer service

Charity Digital Podcast ·

2022/07/19

Customer service is essential in the charity sector. Excellent customer service boosts loyalty for donors and volunteers, helps users access services, increases organisational reputation, improves data analytics, and much more. But so many charities see customer service as an afterthought. Today’s podcast aims to show you otherwise. We highlight the importance of excellent customer service and show you exactly what that looks like. We examine the main barriers and opportunities facing customer

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30:25

87: How to grow your charity

Charity Digital Podcast ·

2022/07/05

There are myriad ways to grow a charity. Charities may need to build an effective strategy, develop a clear and concise mission statement, define your budget, raise more funds, optimise marketing, engage local communities, work with other charities, revise strategy, and so much more. There are so many choices, so many routes to success. The need to grow can feel a little daunting, perhaps even scary, particularly in such a crowded field. Charities need to forge their own paths to success, which

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32:48

86: Marketing for charities 101

Charity Digital Podcast ·

2022/06/21

Marketing is a broad and all-encompassing term. It refers to any act an organisation takes to build up an audience, drawing them to the services that you offer. It is simply the act of self-promotion, raising aware, building loyalty, and demonstrating the value of your services. Every charity uses marketing, regardless of shape and size. It is an essential part of charity. But there are so many channels, so many competing charities, so many choices, that marketing for charities can often seem

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31:48

85: How to protect charities from fraud

Charity Digital Podcast ·

2022/06/07

Charities, by definition, are in the business of doing good, for their service users, for the communities they serve, and for society as a whole. It sometimes feels shocking, then, that people might want to commit fraud in a sector that exists for the benefit of others. Charity Commission research estimates that fraud costs the sector more than £2 million each year. Fraud can include insider fraud – submitting false expenses for example – or external attacks, such as fraudsters falsely

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35:00

84: The latest trends in service delivery

Charity Digital Podcast ·

2022/05/24

The ways that charities deliver their services have changed remarkably over recent years. While the pandemic may have accelerated trends towards digital service delivery, the Charity Digital Skills report 2021 revealed that nearly three quarters of charities plan to continue delivering in this way. But the digital world changes quickly. What might have worked in 2020 might not work now. And with demand for services higher than ever, time is of the essence for charities to get how they deliver

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36:00

83: How do I make a podcast on a shoestring?

Charity Digital Podcast ·

2022/05/12

This episode is produced as part of the Heritage Digital project. Heritage Digital provides heritage organisations with standalone learning resources that answer the sectors most pressing digital questions about digital content. Heritage organisations are in the business of telling stories. And there is perhaps no better way to get your story out there than with a podcast. Podcasts are designed to be listened to at your own leisure, they provide ample space for an in-depth discussion online,

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30:36

82: Re-defining the way charities work

Charity Digital Podcast ·

2022/05/10

What will working life look like in ten years’ time? Will robots perform volunteer services, while we wear virtual headsets? Will the future consist of entirely virtual platforms, held together by self-managed teams under flat organizational structures? Will we work four-day weeks, six-hour days, with unlimited holidays? Or, perhaps more likely, will things look quite similar, with some small adjustments. The world of work has shifted monumentally in the past few years. We’ve moved from

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40:38

81: How did you get there...with Danny Attias

Charity Digital Podcast ·

2022/05/04

Our brand new podcast series, ‘How did you get there...’, delves into the lives of inspirational people working in the charity and tech sectors. We are going to talk to CIOs and MPs, lifelong volunteers and tech innovators, to learn about their experience and to learn from their experience. We want to celebrate the people who inspire, energise, and educate us. In our first podcast of the series, our host, Sacha Dhabalia, talks to Danny Attias, former Chief Digital and Information Officer

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1:00

80: New series, launching soon!

Charity Digital Podcast ·

2022/04/28

Get ready for a brand new Charity Digital podcast series - coming soon! ‘How did you get there...’ will delve into the lives of inspirational people working in the charity and tech sectors, helping us to learn more about their career and experience in their field. In our first podcast of the series - launching on 4 May 2022 - our host, Sacha Dhabalia, talks to Danny Attias, former Chief Digital and Information Officer at Anthony Nolan and ranked the number one CIO in the UK by CIO 100 for 2020

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36:28

79: How to use high-tech for fundraising

Charity Digital Podcast ·

2022/04/26

High-tech is rapidly shifting the world of fundraising. Blockchain is increasing transparency, cryptocurrencies are expanding income streams, NFTs are offering new fundraising avenues, VR is digitally demonstrating impact, AI is automating the act of appealing to donors, and so on. It’s an interesting time. It’s exciting. But it’s also a little overwhelming. So we thought we’d gather together some Charity Digital podcast regulars, force them to brush up on the latest high-tech fundraising

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32:46

78: Creating content 101

Charity Digital Podcast ·

2022/04/12

Creating content is becoming more and more important for charities. A nice blog post isn’t quite enough. You need to think about house style, formatting, imagery, tone of voice, consistency, titles, subtitles, hyperlinks, SEO, and so much more. One article requires a lot of attention. And that’s just articles. You may also need to consider videos, podcasts, webinars, interviews, case studies, infographics, and more. But worry not. In this episode of the Charity Digital podcast, our experienced

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36:23

77: The future of the charity board

Charity Digital Podcast ·

2022/03/29

The role of the Charity Board is evolving. Having guided charities through the all the tumult of the last two years, 2022 is all about stability. Boards need to take on the lessons of the past two years and use them to build towards the future. Have boards fully embraced digital, for example? Are they doing enough to address diversity? And what are the big trends that trustees and board members need to be aware of for the coming year? In this podcast, our panel will answer all these questions,

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38:20

76: Addressing the challenges of digital transformation

Charity Digital Podcast ·

2022/03/15

This podcast is being released as part of our content take-over week, to access more visit: Digital Transformation Week. The positive impact of digital transformation on charities is unmistakable. Throughout the sector, you can find so many examples of best practices, learnings and success stories. But we rarely address the challenges that get charities to this point. Whilst a positive mindset is always important, we can’t forget that digital progress is built off the challenges we’ve had to

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29:50

75: Digital strategies: the road to success

Charity Digital Podcast ·

2022/03/14

This podcast is being released as part of our content take-over week, to access more visit: Digital Transformation Week. In 2020, 51% of charities said they didn’t have a digital strategy in place. But this is changing. Just one year later, there was a 10% increase in charities saying that they did now have a digital strategy. It’s clear the sector is improving rapidly when it comes to digital strategy, but the journey is ongoing. Charities have been pushed from every angle to be digital over

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34:46

74: Social media for charities 101

Charity Digital Podcast ·

2022/03/01

Social media marketing sounds like it should be easy. But it rarely ends up being that way. For charities, it can often feel like it isn’t worth investing your time and money, but with more than half the world’s population using social media daily, it’s almost impossible to ignore. We recently ran a webinar with Nick Wyatt, Charity Digital Growth Marketing Executive, that aimed to help charities start their social media marketing journey, examine how social media can improve fundraising, service

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32:09

73: Digital fundraising trends for 2022

Charity Digital Podcast ·

2022/02/15

2021 proved another tumultuous year for digital fundraising, with new lockdowns and restrictions, new rules and regulations, new obstacles and challenges. But, as the year came to an end, normality seemed within touching distance and a sense of stability emerged. In 2022, charities can finally develop their long-term digital fundraising goals. They can master hybrid events, conquer the world of Gaming for Good, perhaps embrace virtual reality and artificial intelligence, maybe even delve into the

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29:53

72: How to access high-tech at low cost

Charity Digital Podcast ·

2022/02/01

Tech has become increasingly important over the past few years. Tech helps charities to streamline processes, automate services, and improve day-to-day operations. Tech is essential, but it can be costly, especially high tech. But, if they research, if they find unique deals and options on the market, charities can access high tech and a low cost. Today’s podcast discusses the main problems confronting charities purchasing tech. We discuss the obstacles and we help charities overcome them. The

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