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PODCAST

Workday Gold

Keith Bitikofer

Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials,

technology management

All Episodes

43:16

Staffing for Workday

Workday Gold ·

2025/01/03

In this episode of the Workday Gold podcast, Keith Bitikofer and Christian Delcid discuss Chapter 6 of Keith’s book, Staffing for Workday, as well as the intersection of AI and Workday, focusing on the staffing challenges within the Workday ecosystem. The conversation emphasizes the need for creativity in sourcing talent and the significance of understanding both functional and technical aspects of Workday. In this conversation, Christian Delcid and Keith Bitikofer explore the dynamics o...

en-us

44:08

Mastering Workday Support: Strategies for Success

Workday Gold ·

2024/12/20

In this episode of Workday Gold, Keith Bitikofer and Christian Delcid explore various strategies for supporting Workday users effectively. They discuss the importance of personal growth, building relationships with other customers, understanding user needs, and the significance of experimentation in the workplace. The conversation also delves into the challenges of operating in a firefighting mode and the necessity of strategic decision-making to enhance productivity and satisfaction in the W...

en-us

42:30

Building Your Own Personal Brand

Workday Gold ·

2024/12/13

This week, Keith speaks with Christian Delcid about building your own personal brand. In this conversation, host Keith Bitikofer talks to Christian Delcid as they explore the importance of personal branding, particularly in the context of the Workday ecosystem. They discuss how personal branding serves as a digital interview, the significance of networking and building relationships, and the role of podcasting in establishing credibility. The conversation also touches on the challenges a...

en-us

40:36

Handling Support Requests

Workday Gold ·

2024/12/06

This week, Keith speaks with Christian Delcid about the 4th chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Handling Support Requests.”In this episode of Workday Gold, host Keith Bitikofer speaks with Christian Delcid as they discuss various aspects of supporting Workday, including handling support requests, the importance of change management, and the role of communication in ensuring successful outcomes. They emphasize the need for thoroug...

en-us

37:52

Building Your Workday Support Model (continued)

Workday Gold ·

2024/11/29

This week, Keith continues his conversation with Christian Delcid about the 3rd chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Building Your Workday Support Model.”In this episode of Workday Gold, Keith Bitikofer speaks with Christian Delcid as they delve into the intricacies of managing Workday systems, focusing on the importance of distinguishing between configuration and transactions, budgeting for flexibility, governance in multi-compan...

en-us

38:19

Building Your Workday Support Model

Workday Gold ·

2024/11/22

This week, Keith has a conversation with Christian Delcid about the 3rd chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Building Your Workday Support Model.”In this episode, Keith Bitikofer speaks with Christian Delcid about the latest features in Workday R2, including AI tools that enhance user experience. They delve into the importance of building a robust support model for Workday, emphasizing the need for collaboration between HR, IT, an...

en-us

35:00

Building a Foundation (continued)

Workday Gold ·

2024/11/15

This week, Keith continues his conversation with Christian Delcid about the second chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Building a Foundation.”In this episode, Keith and Christian discuss the intricacies of supporting Workday, focusing on evaluating support structures, establishing healthy processes, and the importance of change management. They explore how organizational complexity impacts support staffing needs and the necessity...

en-us

38:35

Building a Foundation

Workday Gold ·

2024/11/08

This week, Keith speaks with Christian Delcid about the second chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Building a Foundation”In this episode of the Workday Gold podcast, Keith Bitikofer and Christian Delcid discuss key insights from Workday Rising and delve into the foundational aspects of supporting Workday. They emphasize the importance of understanding the minimum viable product during implementation, the stabilization phase post-...

en-us

47:02

What Makes Workday Different from Legacy Systems?

Workday Gold ·

2024/09/12

This week, Keith speaks with Christian Delcid about the first chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “What Makes Workday Different than Most Legacy ERP Systems?”In this episode, Keith and Christian explore the fundamental differences between Workday and other legacy systems, highlighting Workday's ability to streamline business processes and empower non-technical users. They also discuss the implications of Workday's business model, ...

en-us

69 results

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