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PODCAST

The Healthcare Leadership Experience

Healthcare management is ever-changing. Join Lisa Miller and Jim Cagliostro where you will hear from innovators and leaders within healthcare and from other industries. Lisa and Jim will bring you topics on the business and clinical sides of healthcare on strategy, finance, managed care contracting, nurse engagement, physician engagement, new patient care models, patient satisfaction, innovation, leadership, communication, marketing, plus much more. This show will challenge you to think

business medicine

All Episodes

28:01

Serving Adults With Autism With Nate Myers RN, BSN,...

The Healthcare Leadership Experience ·

2022/11/18

Health equity and caring for people with intellectual disabilities. Episode Introduction In this episode, Jim Cagliostro, VIE Healthcare’s Clinical Operations Performance Improvement Expert, interviewed Nate Myers to discuss his experience serving adults with autism. Topics include the motivation behind Nate’s move to Keystone, the goal to provide health equity for people with autism, the growing demand for medical experts and advocates in the field, and the ‘’Platinum Rule’’ of Keystone

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39:41

Medical Device Warranty Credits With Al Brander| E. 55

The Healthcare Leadership Experience ·

2022/10/28

How SpendMend's Explanted Medical Device Warranty Credit Tracking solution helps hospitals to avoid costly fees and penalties. Episode Introduction In this episode, Lisa Miller, founder of VIE Healthcare and CEO of Spendmend ,and Jim Cagliostro, VIE’s Clinical Operations Performance Improvement Expert, interviewed Al Brander to explore in detail the challenges and financial risks of managing medical device warranties. Topics include the risk of ‘’Medicare fraud’’, how hospitals are

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27:58

The World of Travel Nursing With Rex Hartman| E. 54

The Healthcare Leadership Experience ·

2022/09/23

The reality of life as a Travel Nurse and the impact of the nursing shortage. Episode Introduction The shortage of nurses in healthcare was exacerbated by Covid. In this episode, Jim Cagliostro, VIE’s Clinical Operations Performance Improvement Expert, interviewed Rex Hartman, to explore the factors that fueled his decisions to become a Travel Nurse. The conversation was wide and varied, covering topics including the impact of an aging nursing population on healthcare, why

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26:49

The Recruitment and Retention of Healthcare Workers...

The Healthcare Leadership Experience ·

2022/09/01

The challenges of hiring healthcare workers in the wake of ‘’The Great Resignation.’’ Episode Introduction Demand for urgent care has intensified since 2020. In this episode, Jim Cagliostro, VIE’s Clinical Operations Performance Improvement Expert, interviewed Creston Tate to explore the impact of the pandemic, the growing demand for urgent care facilities, the reasons behind the ‘’Great Resignation’’, and the need to adapt to a shrinking talent pool. Show Topics The

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26:51

Promoting Community Health Through School Nursing...

The Healthcare Leadership Experience ·

2022/07/22

The expanding role of a school nurse and its impact on community health. Episode Introduction School nurses are now playing a critical role in community health. In this episode, Jim Cagliostro, VIE’s Clinical Operations Performance Improvement Expert, interviewed Lisa Cagliostro to discuss the multiple demands on school nurses in the public school system, especially in communities where access to healthcare may be limited. Show Topics A varied nursing career

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26:52

Life As A Nurse Practitioner With Walter ‘’Buddy’’...

The Healthcare Leadership Experience ·

2022/07/01

Explore the reality of nursing with a nurse practitioner for the phase one cancer clinical research program for Hackensack Meridian Health. Episode Introduction The role of a nurse practitioner has changed in recent years. In this episode, Jim Cagliostro, VIE’s Clinical Operations Performance Improvement Expert, interviewed Walter ‘’Buddy’’ Elliott to discuss the benefits of previous ‘’hands-on’’ nursing experience for nurse practitioners, the critical role they play in enhancing the patient

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27:03

The Growing Importance of Healthcare Informatics With...

The Healthcare Leadership Experience ·

2022/06/24

The impact of informatics on healthcare. Episode Introduction Healthcare as a sector has been slow to adopt technology. Healthcare informatics can help to bridge that gap. In this episode, Jim Cagliostro, VIE’s Clinical Operations Performance Improvement Expert, interviewed Joe Cagliostro to discuss the benefits technology offers healthcare. These benefits include patient safety, Joe’s role in bridging the gap between IT and nursing, virtual resources for novice nurses, and how

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26:56

Clinical Research With Todd Nicklas | E. 49

The Healthcare Leadership Experience ·

2022/06/17

The benefits and challenges of clinical research trials. Episode Introduction Clinical trials can transform healthcare and the patient experience, yet they are not without their challenges. In this episode, Jim Cagliostro, VIE’s Clinical Operations Performance Improvement Expert, interviewed Todd Nicklas to discuss his experience with clinical research, including the positive impact for hospitals that participate in clinical trials, overcoming patient hesitancy, and the high cost of

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20:30

The Reality & Challenges of Nursing With Jim...

The Healthcare Leadership Experience ·

2022/06/10

The role of nursing in healthcare, with a focus on the challenges of burnout. Episode Introduction The role of nursing has undergone a transformation in recent years. In this second episode of a two-part discussion, VIE Healthcare Consulting’s founder and CEO Lisa Miller interviewed Jim Cagliostro to explore effective solutions for burnout, the benefits of frontline driven innovation, and encourages all hospital leaders to listen to their nursing teams. Show Topics Patient care

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23:12

The Reality & Challenges of Nursing With Jim...

The Healthcare Leadership Experience ·

2022/06/03

The evolving role of nursing in today’s healthcare organizations, and its inherent challenges. Episode Introduction The role of nursing has undergone a transformation in recent years, accelerated by COVID. Physician shortages have had a key impact on this evolution, but burnout is still the reality for many nurses. In this first episode of a two-part discussion, VIE Healthcare Consulting’s founder and CEO Lisa Miller interviewed Jim Cagliostro to discuss the day-to-day demands on the

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25:41

Nurse Staffing & Recruitment With Matthew Mawby | E. 46

The Healthcare Leadership Experience ·

2022/05/27

Challenges faced by healthcare organizations in nursing staffing and recruitment. Episode Introduction Healthcare is facing a crisis in nursing recruitment. A combination of burnout, high workload, low wages, and retirement means staffing levels are falling. To reignite the passion for nursing, hospitals must explore more innovative ways of working. In this episode, VIE Healthcare Consulting’s founder and CEO Lisa Miller interviewed Matthew Mawby, co-founder of

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25:46

Contract Management Strategies For Cost Savings With...

The Healthcare Leadership Experience ·

2022/05/20

Why collaboration is the foundation for identifying successful cost savings opportunities in contract management. Episode Introduction The big win of data discipline: the integration of good business intelligence and analytical support to develop and deliver automated reports that are delivered proactively. Lisa is joined by Phil Kucharzyk, System Director of Contracting at Bronson Health, to discuss effective contract management strategies for cost savings. Bronson Health has

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26:13

5 Proven Areas For Cost Savings | E. 44

The Healthcare Leadership Experience ·

2022/05/13

There are significant cost savings hiding in hospital med surge reports. Discover five proven areas for cost savings. Episode Introduction There are significant cost savings hiding in hospital med surge reports. VIE regularly sees a 4-6% error rate in the contract reports. As Lisa observes ‘’I can almost guarantee that if you look at these five areas of spend in your organization in the second quarter 2022 you can pull out multi-million dollar cost savings this year for your hospital.’’ This

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26:41

PPI Initiatives & Physician Collaboration | E. 43

The Healthcare Leadership Experience ·

2022/04/22

How to collaborate and work with physicians and internal teams on physician preference initiatives. Episode Introduction Physician preference items, or physician-driven spend, is a significant driver of costs for a hospital. So if you want to optimize the hospital’s spend, you have to go directly to the source: physicians. The best way to increase your operating margins is by collaborating with the physicians to help them get what they need at the best price possible. Show Topics

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27:58

3 Trends Disrupting Healthcare Right Now | E. 42

The Healthcare Leadership Experience ·

2022/04/15

How the tech industry is disrupting healthcare by seizing a trillion dollar opportunity and bringing the pharmacy to the patient’s doorstep. Episode Introduction In Episode 42 of The Healthcare Leadership Experience, Lisa is joined by her show producer Lisa Larter to discuss 3 trends disrupting healthcare right now. As Lisa Larter comments, ‘’The healthcare industry is ripe for disruption right now, and that requires a different way of looking at all aspects of patient care, medicine,

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26:54

Zero-Based Budgeting With Lisa Larter | E. 41

The Healthcare Leadership Experience ·

2022/04/08

Why making the mindset shift to zero-based budgeting can lead to substantial cost savings for your hospital. Episode Introduction In Episode 41 of The Healthcare Leadership Experience, Lisa is joined by her show producer Lisa Larter. Together they discuss zero-based budgeting for hospitals. As Lisa Miller comments, ‘’Sometimes it's not about pricing. Sometimes it's not about consolidation. Sometimes it's going through your hospital's budget…department by department. Test it

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25:58

2022 Trends in Supply Chain With Pandush Mitre | E. 40

The Healthcare Leadership Experience ·

2022/04/01

Current trends in supply chain and contract management. Episode Introduction As Lisa comments, ‘’Hospitals that take that deep historical, analytical view and create a spend baseline… they are getting different results… than by getting a report from their vendors or just taking out a few invoices and renegotiating on that.’’ This episode is sponsored by VIE Healthcare Consulting® which has proudly helped hospitals save $772 million since 1999. Show Topics The current staffing issues

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27:57

Physician Retention & Why It Matters With Douglas...

The Healthcare Leadership Experience ·

2022/03/25

Episode Introduction In Episode 39 of The Healthcare Leadership Experience, Lisa is joined by Douglas Farrago MD, author of 7 books. As Doug notes, ‘’ (hospitals) … are losing doctors and they keep worrying about recruiting…. they're not worried about the holes in their bucket….If you don't patch those holes in that bucket by retention, it makes no sense.’’ This episode is sponsored by VIE Healthcare Consulting® which has proudly helped hospitals save $772 million since 1999. Show Topics

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25:43

Purchased Services Benchmarking With Richard Dormer |...

The Healthcare Leadership Experience ·

2022/03/18

The good, the bad and the average of purchased services benchmarking. In this episode: The good, the bad and the average of purchased services benchmarking. The seven types of purchased services benchmarking. $1 million cost savings identified by VIE for one hospital on a single RFP. Accurate benchmarking is not possible without the line-item details from your purchased services invoices. GPOs do not always pass on cost savings to hospitals if

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27:02

The Patient Experience With Jim Cagliostro | E. 37

The Healthcare Leadership Experience ·

2022/03/11

The challenges hospitals face in creating a positive patient experience. In this episode: Jim’s background and nursing experience. Redefining the patient experience goes beyond making patients happy. Four reasons the patient experience has been overlooked by hospitals. Every single patient interaction either helps or harms the patient experience. Prioritizing the patient experience and creating a patient-centered culture. The ‘’triple whammy’’ of

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117 results

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