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PODCAST

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

Twice-weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and

technology management

All Episodes

31:46

VMware CEO Raghu Raghuram on the Future of...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/04/21

656: In this interview, Raghu Raghuram, CEO of VMware, joins Peter High to discuss the future of multi-cloud strategy. Raghu recalls the lessons he learned during VMware’s cloud transformation and how it influenced the transformations VMware provides to its customers. He also described what he called “redefining the category” when it comes to innovating the multi-cloud strategy, broadening his ecosystem, and what it means for companies to be “cloud smart”. Finally, Raghu looks ahead at the future of

en-US

34:52

Intel Labs VP Gadi Singer on Cognitive Artificial...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/04/18

655: In this interview, Gadi Singer, VP of Intel Labs and Director of Emergent Artificial Intelligence Research Lab, joins Peter High in a discussion about the third wave of artificial intelligence and the development of cognitive AI. Gadi provides an overview of the Emergent Artificial Intelligence Research Lab at Intel and the multidisciplinary nature of his team. He speaks on the history of artificial intelligence’s development, where the current limitations exist, and how we can continue to

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21:46

Creating a World-Class Digital Customer Experience...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/04/14

654: In this interview, we feature a conversation with Charu Jain, SVP of Merchandising and Innovation at Alaska Airlines, and Sanjib Sahoo, EVP and CDO of Ingram Micro, from our recent Metis Strategy Digital Symposium on the topic of creating a world-class digital customer experience moderated by Metis Strategy VP and West Coast Lead Chris Davis. Charu shares how Alaska Airlines is tackling the innovation cycle and Sanjib shares how Ingram Micro makes this innovation cycle a core ethos of the

en-US

45:30

Fred Reichheld on the Genesis of the Net Promoter...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/04/11

In this interview, Fred Reichheld, creator of the Net Promoter Score and Author of Winning on Purpose, covers the genesis of the Net Promoter Score and why customer-centricity should be every company’s focus. Fred talks about the lessons he learned when spending time with CEOs of customer-focused companies and how they relate to his metric for measuring customer lives enriched. He covers the common ways that NPS has been misused, practices that NPS has led to remarkable success, and how this holds

en-US

28:30

Raytheon Technologies CDO Vince Campisi on Creating a...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/04/07

652: In this interview, Vince Campisi, Chief Digital Officer and SVP of Enterprise Services at Raytheon Technologies, discusses how he is creating a digital thread throughout the conglomerate. Vince gives an overview of Raytheon Technologies, its merger with United Technologies, and the two sides of his purview. He describes what the digital thread at the company looks like and how it has accelerated the pace at which the company can create minimal viable products in the space. Vince also covers how

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24:05

Inspire Brands CIO Raghu Sagi on Using Digital to...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/04/04

651: In this interview, Raghu Sagi, Chief Information Officer of Inspire Brands, covers the way he is using digital to enhance the customer experience of the dine-in restaurants in the company’s portfolio of brands. Raghu discusses to what degree his team creates unique solutions across its brands and when these solutions become commonly adopted across all brands under the company’s umbrella as well as how franchisees play a role in the adoption of these solutions. He also talks about the recruiting

en-US

27:34

Alorica CIDO Mike Clifton on Technologists Being a...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/03/31

650: In this interview, Mike Clifton, EVP and Chief Information and Digital Officer of Alorica, discusses the expansion of his role in the client-facing side of the business and leveraging actionable insights from an ocean of data. Mike begins with an overview of Alorica's business, what his purview as CIDO consists of, and how he is focusing on the consumer in his role. He also talks about developing a strong data foundation at Alorica and how he thinks about building the technology ecosystem to

en-US

24:17

Principal Financial CIO Kathy Kay on Modernizing the...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/03/28

649: In this interview, Kathy Kay, Chief Information Officer for Principal Financial Group, discusses how she is driving the modernization and simplification efforts at the company to evolve the customer interactions from a digital perspective. Kathy also gives her perspective on the war for talent and how her experience starting her role during the pandemic has informed her view on remote onboarding. Finally, she shares a few lessons learned from her diverse array of experiences, what the future of

en-US

31:05

Eli Lilly CIDO Diogo Rau on the Digital Acceleration...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/03/24

648: In this interview, Diogo Rau, CIDO of Eli Lilly, discusses with Peter High the areas of opportunity in the drug discovery industry that technology has helped accelerate. He starts with his strategic priorities in his first year as CIDO and what attracted him to this complex industry. Diogo then expands upon the data strategy of the company and how machine learning is accelerating drug discovery. Finally, he talks about how he has harnessed the talent in the Indianapolis area, long-lasting

en-US

16:23

Bill Pappas of MetLife on the Power of Joining...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/03/21

647: In this interview, Bill Pappas, EVP & Head of Technology and Operations at MetLife, discusses the expansion of the technology leader's role and its growing impact on the company’s interactions with customers. Bill begins with what his joint responsibility consists of and the power it holds under one executive’s responsibilities. He explains how people are the most important asset of a company and MetLife's investments in talent to retain its skilled workforce. Finally, Bill gives his

en-US

43:13

The Cloud Revolution: Author Mark Mills on the...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/03/17

646: In this interview, Mark Mills, author of The Cloud Revolution, discusses with Peter High his latest book and how the intersections of the three spheres of technology have caused technological revolutions. Mark covers the rhyming political, social, and technological dynamics between the 1918-1920 Pandemic and the present and how the three spheres of technology; information, materials, and machines; have intersected over the years to bring about revolutions. Finally, Mark looks ahead at how

en-US

53:22

Retired US Army General Stanley McChrystal on the War...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/03/14

645: In this interview, Stanley McChrystal, retired US Army General and CEO of the McChrystal Group, covers his latest book, Risk: A User’s Guide, and discusses the way people should be assessing, calculating, and acting on risks an organization faces. He begins by defining what risk is, ten risk control factors used to evaluate risk, and why humans are naturally poor at calculating risk. Stanley discusses the necessity of having a narrative that aligns with the values set forth by the organization

en-US

22:47

Dollar General CIO Carman Wenkoff on Balancing...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/03/10

644: In this interview, Carman Wenkoff, CIO of Dollar General, discusses the restructuring of IT’s vision to provide a better customer experience for Dollar General. Carman shares what this vision for IT looks like and how he has used it to develop scale at the company. He also goes over Dollar General’s digital strategy and app-based technologies to serve its customers. Finally, Carman gives his perspective on how modernization and advancements in technology have provided him a better toolkit for

en-US

24:11

Intel Director Lama Nachman on Collaboration Between...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/03/07

643: Lama Nachman, Intel Fellow and the Director of Intelligence Systems Research Lab at the company, discusses how her team is driving the future of artificial intelligence and its collaboration with people. Lama explains the mission of Intel’s Intelligence Systems Research Lab and describes the types of skills necessary to research the groundbreaking collaboration between humans and AI. She also provides a look at what the next frontier of artificial intelligence is in human augmentation including

en-US

24:20

Lowe’s CIO Seemantini Godbole on Pioneering Spatial...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/03/03

642: In this interview, Seemantini Godbole, EVP & CIO for Lowe’s, discusses how she is driving innovation at the company and using technology to be a differentiator among competing retailers. Seemantini describes her expansive purview overseeing various functions at the company and how those functions ultimately fit together. She also explains the evolution of data products at Lowe's, pre-pandemic efforts to foster resilience, as well the idea of “spatial commerce” and the innovations that come

en-US

24:59

Asurion CIO Casey Santos on Talent Recruitment and...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/02/28

641: Casey Santos, CIO of Asurion, discusses how her team is driving customer experience and how it is rooted in the employee experience at the company. Casey begins with how she views her role as a technologist within a tech-centric organization like Asurion as well as how Asurion oftentimes lives its customer journey as customer zero. She covers the role technology plays in Asurion's omnichannel approach, her experience onboarding remotely, and what the future of work looks like. Additionally,

en-US

30:22

CIO Bharat Amin of Huntington Ingalls Industries on...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/02/24

640: In this interview, Bharat Amin, CIO of Hungtington Ingalls Industries (HII), discusses with Peter High the digitization of the defense industry. Bharat provides an overview of Huntington Ingalls Industries and his purview as Chief Information Officer. He describes how his team is structured and what areas under his purview are managed on a global level versus what are managed on a divisional level. Bharat details his framework for gauging the effectiveness of cybersecurity at the company and

en-US

16:01

The Innovation Stack: Fireside Chat with Square...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/02/21

639: In this interview, Jim McKelvey, Co-Founder of Square and Founder of Invisibly, discusses the beginnings of his career and how his early experiences inspired the genesis of Square. He shares a couple key strategies that he pursued to compete with large players like Amazon and how this led to the concept of his book, The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time. Finally, Jim gives an overview of Invisibly’s business, gives his perspective on the problems with

en-US

21:21

Voya Financial CIO Santhosh Keshavan on Growth...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/02/17

638: In this interview, Santhosh Keshavan, EVP and Chief Information Officer of Voya Financial, focuses on growth through innovation and simplification to create efficiencies to deliver a better experience for Voya’s customers. Santhosh discusses the role digital plays in interactions with customers and how it has evolved over the last few years. He also talks about efforts at the company to simplify tech and digital as a source of growth and shifting the mindset at Voya to focus on both

en-US

19:53

Dick’s Sporting Goods CTO Vlad Rak on Inward and...

Technovation with Peter High (CIO, CTO, CDO, CXO... ·

2022/02/14

638: In this interview, Vlad Rak, EVP and Chief Technology Officer of Dick’s Sporting Goods, covers the athlete and teammate-centered strategy at the company. Vlad begins with an explanation of his purview as CTO of the sports retailer and provides background on the company’s strategy focusing on the distinction between the inward and outward-facing aspects. He describes the ways his experience as a professional athlete has shaped his perspective in his role, weaved the teammate mentality into the

en-US

827 results

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