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PODCAST

The Human Connection Podcast

Is your business’s growth stalled? Employee churn eating into your profits? Struggling with customer retention?You need stronger connections.Every Tuesday and Thursday, connect with an expert who’s sharing actionable advice for building stronger relationships with your customers, clients, and stakeholders. Hosted by Karl Pontau, a storytelling super-connector, content system strategist, and survivor of two childhood brain tumors, this podcast’s mission is to fix the underlying cause of workplace and

business management

All Episodes

22:12

Breaking Free from Transactional Marketing with...

The Human Connection Podcast ·

2025/05/20

In this episode, host Karl Pontau connects with Ashley Faus, a marketer, writer, and speaker whose work has been featured in Time, Forbes, and more. Ashley shares insights from her upcoming book on human-centered marketing, challenging businesses to move beyond spreadsheets and dashboards to focus on authentic human relationships.Discover why the "learn more" CTA needs to die, how explicit communication builds trust, and why viewing your audience journey as a playground rather than a linear funnel

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21:43

When You're Part of the Problem with Desmond Lomax

The Human Connection Podcast ·

2025/05/15

In this eye-opening conversation, host Karl Pontau connects with Desmond Lomax, a senior consultant with the Harbinger Institute and licensed clinical therapist specializing in humanizing the workplace. With 20 years of experience in public safety, Desmond reveals how self-deception prevents us from building effective workplace relationships.Discover how we often justify treating others as objects rather than humans, focusing only on evidence that confirms our biases. Desmond shares powerful stories

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19:50

How Positive Reminiscence Transforms Relationships...

The Human Connection Podcast ·

2025/05/13

Are you trapped in your own personal "Bermuda Keep-in-Touch Triangle"? In this heartwarming episode, host Karl Pontau connects with Jason Levin, founder of Ready Set Launch and author of "Relationships to Infinity."Jason reveals why we're so bad at maintaining relationships (hint: guilt, fear, and worry are the culprits) and shares practical strategies for breaking free from these emotional barriers. Discover the power of "positive reminiscence" and learn how just 10-15 minutes of intentional

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22:22

Improv's Impact on Team Success with Jessie Shternshus

The Human Connection Podcast ·

2025/05/08

In this delightful episode, host Karl Pontau connects with Jesse Shternshus, an improv and storytelling expert who helps organizations transform their cultures through the power of "yes, and" thinking. Jesse shares how improv techniques create inclusive environments where everyone's voice matters—from boardrooms to hospital rooms!Learn how Mayo Clinic uses improv principles to improve patient care, discover fun listening exercises like "Last Letter Conversation" that strengthen team communication,

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20:53

Breaking Through Male Emotional Barriers in...

The Human Connection Podcast ·

2025/05/06

In this eye-opening episode, host Karl Pontau connects with Andy Grant, bestselling author, transformational coach, and host of the award-winning podcast "Real Men Feel." Known as the "King of Authenticity," Andy shares powerful insights on why so many men struggle with emotional expression and the surprising costs of emotional suppression in business leadership.Andy reveals how vulnerability creates psychological safety, fosters innovation, and ultimately leads to better business outcomes. Through

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20:38

A Heart-First Approach to Marketing with Jay Kallman

The Human Connection Podcast ·

2025/05/01

In this engaging episode, Karl Pontau connects with Jay Kallman, founder of Loving Marketing, who brings a refreshingly human approach to franchise marketing. Jay shares her philosophy that when businesses reconnect with the humanity behind their marketing, incredible things happen.She challenges the misconception that B2B marketing lacks emotional depth, arguing instead that understanding customer pain points and building genuine relationships leads to better outcomes. Whether you're selling B2B or

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20:52

Healthcare Marketing That Actually Works with Suzy...

The Human Connection Podcast ·

2025/04/29

In this engaging episode, host Karl Pontau connects with healthcare innovation leader Suzy Engwall, CEO and founder of Health Tech Strategies. Suzy shares invaluable insights about one of the biggest challenges medtech startups face: transitioning their storytelling from investor-focused pitches to customer-centered marketing.Through compelling real-world examples—like a company reducing hospital alarm fatigue and another creating innovative 3D-printed waterproof casts—Suzy illustrates how

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19:48

Purpose as a Renewable Energy Source with Leslie Pagel

The Human Connection Podcast ·

2025/04/24

In this energizing episode, host Karl Pontau connects with Leslie Pagel, a trusted consultant and thought leader dedicated to helping organizations design customer experience strategies that provide a competitive edge. Leslie shares powerful insights on how purpose serves as a renewable source of energy for both individuals and companies.Discover why purpose isn't just a statement to hang on the wall but a daily practice that must be embedded into habits and rituals. Learn how successful leaders

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21:56

Humans, Machines, and the Future of Work with Marvin...

The Human Connection Podcast ·

2025/04/22

In this illuminating episode, host Karl Pontau connects with Marvin Dejean, a leading business futurist and transformational strategist with over 25 years of experience helping organizations adapt to changing environments.Marvin shares powerful insights about the massive mindset shift leaders need to make for success in the 21st century business landscape. He explains why traditional hierarchical models are failing and introduces the concept of "intelligent organizations" where technology moves from

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19:37

The Secret Weapon for Team Leadership with Carla Fowler

The Human Connection Podcast ·

2025/04/17

In this insightful episode of The Human Connection podcast, host Karl Pontau speaks with Dr. Carla Fowler, an MD, PhD, and elite executive coach who has been a "secret weapon" for numerous CEOs and senior leaders. Dr. Fowler shares how performance science can transform not just individual achievement but team dynamics and organizational success.Dr. Fowler breaks down performance science into four key buckets: strategy, execution, mindset, and physiology. Through engaging stories from her coaching

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19:58

The Truth About Building Real Community with Dan Berger

The Human Connection Podcast ·

2025/04/15

In this episode, host Karl Pontau sits down with Israeli-American entrepreneur Dan Berger Dennison to explore the concept of belonging in the workplace and beyond. Dan shares insights from his new book, "The Quest: The Definitive Guide to Finding Belonging," and challenges common corporate approaches to building community.Dan explains his five-step framework for creating genuine belonging, including the importance of creating a culture of hospitality, safety, engagement, commitment, and

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20:42

Simplicity, Authenticity, and the Dad Bod Revolution...

The Human Connection Podcast ·

2025/04/10

In this engaging episode of The Human Connection Podcast, host Karl Pontau connects with seasoned PR executive Adam Belmont to discuss how brands can create authentic "aha moments" that resonate with consumers. Adam shares his 15+ years of experience working with global consumer brands and reveals how simplicity and authenticity are key to crafting messages that truly connect.The conversation features a fascinating case study of Planet Fitness's successful "dad bod" campaign, which brilliantly

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21:46

Leadership That Makes Work Awesome with Pam Ross

The Human Connection Podcast ·

2025/04/08

In this insightful episode, host Karl Pontau connects with Pam Ross, a workplace transformation expert who quit her corporate HR job with a mission to improve work life. Pam shares her philosophy that work shouldn't just be "happy" - it should be truly awesome!Pam reveals how her first "real job" traveling around Canada opening restaurants shaped her understanding of what makes work fulfilling: autonomy, accountability, collaboration, and trust. She discusses why forcing employees back to the office

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23:09

Eight Steps to Guarantee Repeat Business with Richard...

The Human Connection Podcast ·

2025/04/03

In this engaging episode, host Karl Pontau connects with Richard Shapiro, founder of TCF KR and author of "The Endangered Customer" and "The Welcome Edge." Richard shares powerful insights from his journey from working in his father's clothing store as a child to becoming a customer experience expert who helped grow ADP from $400 million to over $4 billion.Discover the transformative phrase "I can help you with that" and how it dramatically changed one law firm's business. Richard breaks down his

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21:23

Creating Human Connections That Convert with Linda...

The Human Connection Podcast ·

2025/04/01

In this engaging episode, host Karl Pontau connects with Linda Melone, founder of The Copy Works and host of the High Conversion Health Marketer podcast. With over 15 years of experience in health, wellness, and fitness copywriting, Linda shares invaluable insights on how businesses can sharpen their messaging to stand out from competitors.Linda reveals the biggest mistake companies make—not having a clear, memorable value proposition that differentiates them from the competition. Through real-world

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20:53

The Secret Formula for Effective Communication with...

The Human Connection Podcast ·

2025/03/27

In this engaging episode, host Karl Pontau connects with Deb Porter, founder of "Hearing Out Life Drama" and an expert in active listening with over 25 years of experience. Deb reveals why active listening—connecting with both content and emotion—is the foundation of all business relationships.Discover why the number one desire of employees is good communication, and learn practical techniques to become a better listener in your professional and personal life. Deb shares a remarkable success story

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20:26

Why Stories Outperform Features Every Time with Renee...

The Human Connection Podcast ·

2025/03/25

In this episode of The Human Connection podcast, host Karl Pontau chats with René Frojo, a brand storytelling specialist and strategist who helps purpose-led founders craft authentic narratives that connect and convert. René shares how she transformed Off the Grid's marketing approach by shifting from "food porn" content to telling the rich stories of their immigrant and family-owned food vendors, resulting in remarkable engagement improvements in just six months.She reveals her practical method for

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23:37

Transforming Teams Through Authentic Narratives with...

The Human Connection Podcast ·

2025/03/20

In this engaging episode, host Karl Pontau welcomes Mark Tweddle, co-founder of You Tell Yours, to discuss how storytelling creates authentic human connections. Mark shares insights from his journey through engineering, business, and eventually finding his passion in narrative coaching.The conversation explores how storytelling differs from mere social media "connections," with Mark emphasizing the power of sharing personal experiences rather than opinions. He reveals fascinating insights from his

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20:39

Transforming Business Through Human Connection with...

The Human Connection Podcast ·

2025/03/18

In this captivating episode, host Karl Pontau connects with Genevieve Piturro, founder of Pajama Program, which has delivered over 8 million pajamas and books to children in need. Genevieve shares her incredible journey from TV executive to nonprofit founder after a life-changing moment when a child asked her, "What are pajamas?"Discover how Genevieve's "heart voice" led her to transform her life and create meaningful impact. She reveals the four pillars of becoming "a voice that moves the world"

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22:10

How Poor Communication Creates Company Chaos with...

The Human Connection Podcast ·

2025/03/13

In this eye-opening episode, host Karl Pontau connects with Ashley Amber Sava, a senior writer at ManyChat with a background in journalism and content marketing. Ashley shares her wild experiences working at a 15,000-employee company with virtually no internal communication channels.Learn how Ashley discovered layoffs and leadership changes only when people mysteriously "vanished" from Teams, pushing employees to anonymous platforms like Fishbowl to vent frustrations and share information. She

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115 results

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