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PODCAST

PCC Local Time

Nancy Joan Hess

No other level of government impacts us as much in our daily lives as local government. For the last 40 years I have been talking to managers as an organization consultant and am as fascinated by their work today as when I began. The professional municipal manager is entrusted with a ship that often runs over rough waters even as it delivers vital services to communities. This show is about the ideas and innovation that will drive the future of the profession of municipal management. If you are

government documentary

All Episodes

50:18

#14 - The Art of Obtaining Grants with Dr. Bev...

PCC Local Time ·

2022/06/24

If you are mystified by the process of obtaining grants for your local government, this episode is for you. This is a masterclass that will help you with your short and long game. Our guests today include Dr. Beverly Cigler, Professor Emerita at Penn State University in Public Policy and Administration begins our discussion with highlights from a recent study on management priorities in local government in Pennsylvania. She centers us on the type of grants that are available to address these

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44:24

#13 - Matt Candland - Where collective bargaining...

PCC Local Time ·

2022/06/09

Matt Candland is the manager at Upper Moreland Township in Montgomery County Pennsylvania. In this episode he has a few things to say about collective bargaining laws for police and fire in Pennsylvania. He has a depth of understanding and skill for examining issues from multiple angles that not only makes him valuable in his profession but also makes him a great conversationalist. In this interview, We talk about police, the role of the municipal manager and challenges in municipal management

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54:33

#12 - Mark Stivers on people and places that make a...

PCC Local Time ·

2022/05/31

All you have to do to get into a great conversation with Mark Stivers is ask him about the jobs he has held in his life. From Park Ranger to Addiction Counselor to Planner to Professional Manager, he has seen and experienced the world and brings his unique perspectives to his work. “You leave a place better than you found it.You don’t burn bridges, you build relationships.You build teams and that will get you through life.” (Lessons Mark learned from being an Eagle Scout)We start by talking about

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37:11

#11 - Ken Battin on a better connection between...

PCC Local Time ·

2022/05/31

In this interview, Ken Battin allows me to tap into my curiosity about how emergency services intersect with municipal services and what role municipal managers play in supporting public safety. He emphasizes the importance of not relying on any one model but finding a model that works for your municipality. He shares an engaging approach that helps achieve this in his own.Ken was the Director of Codes and Life Safety at East Whiteland Township in Pennsylvania for many years, which included the

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58:36

#10 - Keith Hite on reimagining the future of a state...

PCC Local Time ·

2022/05/27

Keith Hite spent a good part of his career at the Pennsylvania State Association of Township Supervisors (PSATS) and when we met in the late 90's he had taken the helm as Executive Director. In this interview we talk about some of the challenges he faced during his leadership, not only with helping the organization re-imagine its future but also with helping highly tenured staff make the shift to new ways of doing things.We also talk about the importance of relationships in professional life, the

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01:03:39

#9 - Dan Zimmerman on regionalization and a diverse...

PCC Local Time ·

2022/05/26

Dan Zimmerman is a quintessential under-the-radar, always-assessing-potential kind of municipal manager. His career demonstrates the value of commitment to the long game and the outsized results that can come from investment in regionalization. He recently retired as manager of Warwick Township, Lancaster County, Pennsylvania. His work speaks for itself. Over his career he has sheparded the creation of a regional police department, a 7.1 miles rails to trails project and a portfolio of development

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35:27

#8 - Joe Mench on how to create a one-stop customer...

PCC Local Time ·

2022/05/20

[Early Interview Series]Joe Mench was the first member interview I did when I created the Pioneering Change Community. There was a reason for that. The projects we worked on together represent a critical intersection of customer service, work culture and technology. Joe was the key internal partner to work with me on improving customer service work processes, and integrating them with technology to build a lean one stop customer service center. Today. He jokingly refers to his customer service staff

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59:17

#7 - Erin Trone shares how Trader Joe's came to town

PCC Local Time ·

2022/05/13

How does an Assistant Manager make a case to buy an empty department story in a declining retail area, raze it to the ground and find a buyer? How does that buyer become a Trader Joe's? It takes a team with vision, willingness to step up to the plate, and steady nerves. Erin Trone came to the world of local government to make a difference and she stayed the course long enough to do just that. She recalls her journey from young professional to working mom and the joy of watching her kids play in the

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38:30

#6 - Let data into the game! A conversation with...

PCC Local Time ·

2022/04/28

Today we talk with Bradley Gotshall about why he is invested in the profession of municipal management and what makes him excited about the future. Hint: he sees the possibilities for technology to increase effectiveness in delivery of services, outreach to community and efficiency within the organization. With so few young professionals in the pipeline, he is one of a small sub-set of managers who are coming up through and has some valuable perspectives for the future. He is currently the manager

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49:08

#5 - Marita Kelley - Public Servant, servant leader

PCC Local Time ·

2022/04/21

Marita Kelley recently retired from the Pennsylvania Department of Community and Economic Development where she most recently served as regional director and deputy executive director at the Governor's Center for Local Government Services. She has a distinguished career as a leader in public service with a focus, but the most important thing to know about her is her genuine love of community and all things that connect us to community. 9:50 Servant leadership, how to recognize a good budget

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57:12

#4 - Ed Knittel on learning, change and engagement in...

PCC Local Time ·

2022/04/14

Ed Knittel has been thinking about education and local government for decades and he shares his insights on the future of education and how we might apply new ideas about education to the challenges we are facing in local government. Engagement is a constant theme in our conversation.This conversation is particularly well-suited for young professionals who are thinking about a career in municipal management. The conversation is focused on what training and education will look like in the future and

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49:52

#3 - Urgent! Update on the status of emergency...

PCC Local Time ·

2022/03/25

One of the key topics we are addressing this year in the Pioneering Change Community is emergency management. Today we have professionals in the field of research, emergency services and emergency management with us to share their perspectives on what good process looks like, why mitigation efforts are often left behind and the challenge of leadership across silos.Contributors to the Meet-up:Bev Cigler, Professor Emerita, Penn State UniversityKen Battin, Manager, London Grove Township, Chester

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01:15:34

#2 - Bev Cigler on research and emerging skills for...

PCC Local Time ·

2021/12/10

Bev Cigler, Ph.D., is a Penn State Distinguished Professor of Public Policy and Administration, Emerita. She specializes in intergovernmental relations, focusing on state-local relations and state and local policy, politics, and management. Much of her published work has received national and state funding and includes more than 175 peer reviewed articles and book chapters, several co-authored and co-edited books, and dozens of professional essays, as well as op-eds, an research monographs prepared

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01:11:43

#1 - Jeffrey Stonehill on managing a full service...

PCC Local Time ·

2021/10/25

Have you ever wondered what it might be like to manage a municipality that provides its own electric service? Although a modest sized Borough of nearly 21,000, Chambersburg, located in Franklin County Pennsylvania delivers a full complement of utility, emergency, parks and recreation and a host of other municipal services, but that is not what makes my guest Jeffrey Stonehill so unique. His well honed ideas about municipal management are both traditional and original. He is a change agent who values

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