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PODCAST

The Human Risk Podcast

People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of "human risk", or "the risk of people doing things they shouldn"t or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at "human reward", or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often

science social sciences

All Episodes

60:39

Professor Benjamin Van Rooij on Questioning Compliance

The Human Risk Podcast ·

2024/05/05

What makes us more or less likely to comply with rules or laws? My guest, Benjamin Van Rooij, knows all about this subject. He is a Professor of Law and Society at the University of Amsterdam who researches and writes about behavioural law; in other words, the impact laws have on human behaviour and the behavioural science behind law. This is Benjamin’s fifth appearance on the show, which tells you that he’s incredibly engaging and insightful. I invited Benjamin to come back onto the show to

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63:46

Ben Cattaneo on Decision-Making (Part Two)

The Human Risk Podcast ·

2024/04/27

What goes into human decision-making? If you listened to the previous episode of the show with Dr Melina Moleskis on decision-making, then you’ll know what’s coming next. If you didn’t, then don’t worry; you can listen to that after this.My guest on this episode is Ben Cattaneo, a friend of the show and the founder of The Decision-Making Studio, a startup that helps clients to make better decisions. In our discussion, we pick up some of the themes I discussed with Melina and explore others. Since

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61:26

Dr Melina Moleskis on Decision-Making (Part One)

The Human Risk Podcast ·

2024/04/27

What is decision science, and how can it help us to make better decisions?On this episode, I'm joined by decision-making expert Dr Melina Moleskis, who explains how she combines decision science and behavioural science to help her clients make better decisions.In a wide-ranging discussion, we explore:how decision-making education is often overlooked in schools and businesses;why decisions are swayed by various behavioural factors and how we can recognise them;the power of AI to help provide

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62:03

Philippa White on Leadership Lessons

The Human Risk Podcast ·

2024/04/18

What is it that makes a job enjoyable and fulfilling? While you’re likely to have your own very individual answers to that question, chances are it’ll be to do with what you’re required to do, how much freedom you have, whether you think it’s worthwhile and how well it plays to your skillsets and interests. Yet, all too often, companies focus more on profit and less on creating environments that truly allow people to flourish. My guest on this episode, Philippa White, thinks things can be done

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59:15

Dr Lixing Sun on Natural Lying

The Human Risk Podcast ·

2024/04/13

Why do we lie and cheat and why might it not always be a bad thing?On this episode, I’m speaking to a research professor who has studied lying and cheating in the natural world and what we can learn about it in the human world. My guest, Dr Lixing Sun is a Research Professor in the Department of Biological Sciences at Central Washington University. While his research focuses on biology, his interests are in connecting behaviour, evolution, psychology, and economics. In his latest book, The Liars

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72:35

Zelda Perkins on Can't Buy My Silence

The Human Risk Podcast ·

2024/04/06

What prompted a courageous former employee of Harvey Weinstein to break her Non-Disclosure Agreement (NDA)? On this episode I'm speaking to a campaigner who came to prominence as the individual who broke the silence surrounding the misconduct of Harvey Weinstein. Formerly an assistant to Weinstein, Zelda Perkins made headlines when she came forward with allegations of sexual harassment against him. In the late 1990s, she signed an NDA, as part of a settlement which for years prevented her from

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66:13

Professor Magda Osman on Risk Prioritisation

The Human Risk Podcast ·

2024/03/30

How, in a world of limited resources, can we prioritise risk? Which ones should we focus on more than others?This isn't just something we need to think about in a work context. It also applies to our personal lives; where should we spend our money, time and headspace?My guest is a friend of the show who has appeared four times before (links below).Professor Magda Osman is Head of Research and Analysis at the Centre for Science and Policy, University of Cambridge, as well as Professor of Basic and

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61:03

Nuala Walsh on Tuning In

The Human Risk Podcast ·

2024/03/24

How can we make better decisions? By paying attention to good advice or information and ignoring the opposite. In a world where we're overloaded with data and opinions, it can be hard to determine what is good and what is bad advice.My guest Nuala Walsh, is the author of a new book called 'Tune In! How to make smarter decisions in a noisy world'. In it, she highlights how we make decisions and the risks of using the wrong information to make them. What are the risks of mishearing, misinformation

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62:30

Preethi Nair on Storytelling

The Human Risk Podcast ·

2024/03/17

What does storytelling have to do with managing risk? On this episode, I’m speaking to novelist, playwright, and screenwriter Preethi Nair. She also helps people who want to tell their stories to identify the one that will resonate and tell them in the best possible way. We all know the power of storytelling. It’s how we learn as kids and how we share information as adults. The risk angle here is that if we want people to do the things we want them to do, and not do the things we don’t, then

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45:50

Heather Urquhart on Improvisation Part Two

The Human Risk Podcast ·

2024/03/10

What can business learn from improvisation? If you listened to the previous episode of the shwo, you'll know the answer. If you haven't yet done so, then I recommend dojgn that before listening to this. Because this is Part Two of my discussion with Heather Urquhart and it lfows naturally on from Part One.Meet Heather UrqhuhartMy guest Heather Urquhart is a professional improviser who not only performs improv but also works to help busineses to manage uncertainty and drive creativity via her firm

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48:17

Heather Urquhart on Improvisation Part One

The Human Risk Podcast ·

2024/03/03

What can business learn from improvisation? On the face of it, a form of entertainment that involves making things up as you go along, seems to be filled with human risk and not at all helpful in the business world.But actually, the skills that improvisers use to entertain us, are incredibky useful in businesses to drive better decision-making, The techniques that allow them to respond to unexpecte situations or come up with creative ideas, are incredibly helpful in a business context.Having

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61:58

Sabrina Ahmed on Burnout

The Human Risk Podcast ·

2024/02/26

What is burnout, and how can we prevent it?We're increasingly hearing about the idea of 'burnout', which the World Health Organisation has defined as a condition "resulting from chronic workplace stress that has not been successfully managed". Recent high profile resignations, including Jacinda Ardern the former PM of New Zealand and Jürgen Klopp, the Manager of Liverpool Football Club — both citing not having enough energy to continue to do their jobs — are merely illustrative of a dyanmic that can

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59:41

Dr Ollie Hart on Healthcare Coaching

The Human Risk Podcast ·

2024/02/18

What is Healthcare Coaching? If I say the word ‘doctor’ to you — in a medical, not academic, sense— you’ll probably think of someone in a white coat with a stethoscope who makes medical assessments and prescribes treatments and drugs to patients. Which, of course, is what they do doBut a word that probably wouldn’t come to mind when you think of doctors is ‘coach’. Yet, that’s the role that my guest on this episode, Dr Ollie Hart, thinks is a key part of helping patients live longer, healthier

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59:24

Alison Taylor on Doing The Right Thing

The Human Risk Podcast ·

2024/02/12

How can businesses do the right thing? What does that even mean and why does or should it matter?What is Business Ethics? Business ethics used to be a case of dealing with things like bribery and fraud, which companies tried to — and often did — manage with rules and processes. But nowadays, in a world where every employee and consumer has the ability to go viral on social media, it’s a much harder dynamic to manage.Businesses are under increasing scrutiny, not just for their business practices and

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70:13

Niall Downey on Mistakes

The Human Risk Podcast ·

2024/02/03

What happens when a surgeon decides to become an airline pilot? You get some amazing insights into mistakes, how they happen and what we can do to mitigate them.That surgeon and now pilot is my guest Niall Downey. He’s also the author of a book called ‘Oops! Why Things Go Wrong’: Understanding and Controlling Error’ He began his career as a doctor, where he becaeme a cardiothoracic surgeon. After twelve years of medical training, Niall decided to change course and retrained as an airline pilot

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54:44

Solène Clément on Pragmatic Compliance

The Human Risk Podcast ·

2024/01/28

What happens when companies outside financial services are required to comply with regulations such as AML (Anti-Money Laundering)? As we all know from our personal experiences of banks that want to verify who we are and where money is coming from or going to, the rules are complex. That’s challenging enough if you’re a bank. But if you’re an art dealer, a real estate agent or someone else working in the field of high-value goods, that’s even harder. Particularly if the rules aren’t something you’re

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64:31

Carina Maggar on Coming Out

The Human Risk Podcast ·

2024/01/21

Authenticity is often praised, and inauthenticity is criticised. We want people to be themselves. But what happens if the society we’re in isn’t supportive or even hostile toward who we really are? Or we don’t yet know. That’s the challenge facing many LGBTQ+ people in relation to coming out.It’s the subject of a brand new book called ‘Countless Sleepless Nights’ which tells the real-life stories of people who, because of their sexuality, have had to or are dealing with the challenges of whether,

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61:36

Sarah Armstrong-Smith on The Cyber Attacker Mindset

The Human Risk Podcast ·

2024/01/15

What’s the most effective way to manage cyber risk? The obvious answer is to have more sophisticated security systems. My guest on this episode thinks the answer is humans.That’s because behind every cyber attack, there is a human, and the biggest point of vulnerability within an organisation is its humans. If we can better understand humans and how they behave, we can be more effective at managing cyber risk.That’s the view of my guest on this episode, Sarah Armstrong-Smith. She’s the Chief

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59:25

Melina Palmer on The Truth About Pricing

The Human Risk Podcast ·

2024/01/08

What determines the price of an item or service? How can we price things so that people want to buy them but also so that we feel it’s fair? Whether (like me) you’re in business and have to sell, or you’re negotiating a salary or looking to buy or sell a house or a car, pricing matters.My guest on this episode, Melina Palmer, is the author of a new book, The Truth About Pricing: How to Apply Behavioral Economics So Customers Buy (Value Based Pricing, What Your Buyer Values). She’s also the host of

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60:02

Richard Shotton on Choice

The Human Risk Podcast ·

2023/12/31

What drives the choices we make, and how can we influence the choices that others make?On this episode, I’m speaking to an expert in human decision-making. Richard Shotton is a behavioural science practitioner who has written two best-selling books, ‘ The Choice Factory’ and ‘The Illusion of Choice’. Having begun his career in marketing, Richard now helps companies apply behavioural science to solve problems, particularly, as the titles of his books imply, when it comes to influencing the choices

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