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PODCAST

Management Mastery: The Human Side of Business

Daily Leadership Dialogue

Management Mastery: The Human Side of Business - Looking to take your people management and leadership skills to the next level? Tune in to ”Management Mastery: The Human Side of Business" for insightful daily conversations with top business executives, HR leaders, and industry experts from around the world. Join us as we explore a wide range of topics critical to organizational success - from building high-performing teams and developing future leaders, to designing effective employee development

business management

All Episodes

18:11

The Hidden Productivity Drain: How The ‘Coordination...

Management Mastery: The Human Side of Business ·

2025/04/24

Abstract: This article examines the growing "coordination tax" in modern workplaces—the increasing time and effort employees spend on communication, alignment, and stakeholder management rather than core productive work. The authors explore how organizational complexity, technological proliferation, and flattened hierarchies have intensified coordination demands, with research indicating knowledge workers now spend 35-80% of their time on coordination activities. This hidden productivity drain not

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38:31

Empowering Resilience: Nurturing Motivation and...

Management Mastery: The Human Side of Business ·

2025/04/24

In this podcast episode, Dr. Jonathan H. Westover talks with Shawnasia Black, Raphael Williams, and Kavita Singh Gilchrist about empowering resilience and nurturing motivation and self-care amid DEI challenges. Raphael Williams, WELL AP, serves as Senior A&D Manager for Allsteel, a leading innovator in workplace furnishings and architectural product solutions. He also serves as Equity Council Co-Chair for the International Interior Design Association’s New York Chapter (IIDA NY). He aspires to

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19:21

Cultivating Courage: How Leaders Can Create a...

Management Mastery: The Human Side of Business ·

2025/04/23

Abstract: This article examines how organizational silence threatens business success in today's complex environment, where employee reluctance to voice concerns impedes innovation and problem-solving. It explores the critical relationship between psychological safety and organizational performance, demonstrating how dissenting opinions drive adaptability while silence generates hidden costs through withheld information and diminished engagement. The authors present practical frameworks for leaders

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19:21

Cultivating Courage: How Leaders Can Create a...

Management Mastery: The Human Side of Business ·

2025/04/23

Abstract: This article examines how organizational silence threatens business success in today's complex environment, where employee reluctance to voice concerns impedes innovation and problem-solving. It explores the critical relationship between psychological safety and organizational performance, demonstrating how dissenting opinions drive adaptability while silence generates hidden costs through withheld information and diminished engagement. The authors present practical frameworks for leaders

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39:13

Engaging Your Employees in Disaster Planning and...

Management Mastery: The Human Side of Business ·

2025/04/23

In this podcast episode, Dr. Jonathan H. Westover talks with Patrick Hardy about engaging your employees in disaster planning and response. Patrick Hardy is founder and CEO of Hytropy Disaster Management™, the largest full-service small business disaster management company in the US. A Certified Emergency Manager®, Certified Risk Manager®, Master Business Continuity Professional®, and a FEMA Master of Continuity® he has extensive experience working in the public, private and non-profit sectors in

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19:40

Developing the Leaders of Tomorrow: A Framework for...

Management Mastery: The Human Side of Business ·

2025/04/22

Abstract: This article presents a comprehensive framework for developing organizational leadership talent through strategic identification and nurturing of high-potential employees. It outlines a systematic approach beginning with robust talent identification based on capability, engagement, and growth capacity rather than just performance metrics. The framework then details effective development strategies including formal training, experiential learning opportunities, and self-awareness building

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19:40

Developing the Leaders of Tomorrow: A Framework for...

Management Mastery: The Human Side of Business ·

2025/04/22

Abstract: This article presents a comprehensive framework for developing organizational leadership talent through strategic identification and nurturing of high-potential employees. It outlines a systematic approach beginning with robust talent identification based on capability, engagement, and growth capacity rather than just performance metrics. The framework then details effective development strategies including formal training, experiential learning opportunities, and self-awareness building

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29:15

Dealing with Workplace Stress and Burnout, with Dr....

Management Mastery: The Human Side of Business ·

2025/04/22

In this podcast episode, Dr. Jonathan H. Westover talks with Dr. Ishan Shivanand about dealing with workplace stress and burnout. Dr. Ishan Shivanand is bringing forth what is unknown about yoga. An acclaimed mental health researcher and professor, Dr. Shivanand is the founder of “Yoga of Immortals,” an evidence-based mental resilience meditation program for holistic well- being. The program has been clinically proven to reverse anxiety (75%), depression (72%), and insomnia (82%), and improve

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19:26

How Hybrid Work Has Changed Meetings: The Rise of...

Management Mastery: The Human Side of Business ·

2025/04/21

Abstract: The COVID-19 pandemic catalyzed an unprecedented shift to remote work in March 2020, fundamentally transforming workplace collaboration and meeting practices. Where in-person gatherings once dominated, videoconferencing platforms like Zoom and Microsoft Teams quickly became essential tools for connecting distributed teams. Nearly two years later, research indicates a lasting transition to hybrid work models, with studies showing 67% of knowledge workers prefer flexible arrangements and 75%

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17:54

Effective Successor Development: Accelerating Growth...

Management Mastery: The Human Side of Business ·

2025/04/20

Abstract: Developing effective successors represents a critical yet often overlooked organizational leadership responsibility essential for sustainable growth and business continuity. This article examines both the research foundations and practical applications of successor development strategies across organizational levels. Beginning with strategic workforce planning to identify future leadership requirements, the process continues through skills gap analysis to understand where internal talent

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19:45

Why Do Employees Really Quit? Understanding the...

Management Mastery: The Human Side of Business ·

2025/04/19

Abstract: This paper examines the critical issue of employee turnover and its substantial impact on organizational performance. While external labor market factors contribute to turnover, our analysis reveals that preventable internal organizational factors often drive employee departure decisions. Through comprehensive research and industry case studies, we identify key turnover drivers including poor leadership practices, insufficient growth opportunities, inadequate compensation, toxic workplace

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18:32

Cultivating Circumstances for Career Progress, by...

Management Mastery: The Human Side of Business ·

2025/04/18

This article examines how organizational leaders can strategically influence their career trajectories despite the inherent role of chance in professional success. Drawing on empirical evidence, it argues that while luck cannot be eliminated from career advancement, individuals can significantly enhance their opportunities through deliberate practices. The article outlines three key strategies: building diverse professional networks through industry events and associations; maximizing learning

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31:25

A Transparent and Ethical Background Check Process,...

Management Mastery: The Human Side of Business ·

2025/04/18

In this podcast episode, Dr. Jonathan H. Westover talks with Chris Harper about a transparent and ethical background check process. Chris Harper, CEO and Co-founder of ZippedScript, is a visionary entrepreneur with over a decade of leadership experience. Chris's entrepreneurial journey has been defined by innovation, ambition, and resilience. From launching his first business in his teens to leading ZippedScript's game-changing education verification platform, he has consistently turned bold ideas

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18:24

Implementing a People-First Culture: A Practical...

Management Mastery: The Human Side of Business ·

2025/04/17

Abstract: This article explores how implementing a people-first organizational culture provides sustainable competitive advantage in today's business environment. Drawing on decades of research, the authors argue that while technology and production improvements offer short-term gains, companies with cultures prioritizing human development consistently outperform peers across customer satisfaction, employee engagement, innovation, and financial metrics. The article presents a comprehensive roadmap

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34:06

Being Fully Known: The Joyful Satisfaction of...

Management Mastery: The Human Side of Business ·

2025/04/17

In this podcast episode, Dr. Jonathan H. Westover talks with Dr. Saundra Dalton-Smith about her book, Being Fully Known: The Joyful Satisfaction of Beholding, Becoming, and Belonging. Dr. Saundra Dalton-Smith is a Board-Certified internal medicine physician, speaker, and award-winning author. She is an international well-being thought-leader featured in numerous media outlets including Prevention, MSNBC, Women’s Day, FOX, Fast Company, Psychology Today, INC, CNN Health, and TED.com. She is the

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19:11

Managing Emotions During High-Stakes Organizational...

Management Mastery: The Human Side of Business ·

2025/04/16

This article explores how neuroscience insights can transform organizational conflict management. It examines how the brain's threat response system, primarily driven by the amygdala, can hijack rational thinking during disputes, causing leaders to perceive opponents as enemies rather than collaborators. Drawing on neurological research, the author presents practical strategies for regulating stress responses during conflict, including creating space for emotional de-escalation, reframing

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32:13

The Importance of Culture and People in Achieving...

Management Mastery: The Human Side of Business ·

2025/04/16

In this podcast episode, Dr. Jonathan H. Westover talks with Thomas Douglas about the importance of culture and people in achieving business excellence. Thomas Douglas's remarkable trajectory at JMARK began in 1997, shortly after his notable tenure in the Navy. His early days as a level-1 engineer laid the groundwork for his eventual acquisition of the company in 2001. In a bold move, Tom downsized to a core team of six, a pivotal step that catalyzed JMARK’s growth into a leading MSP with over 120

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19:43

Finding Purpose through Ikigai: How Leaders Can...

Management Mastery: The Human Side of Business ·

2025/04/15

This article explores how the Japanese concept of ikigai—the intersection of passion, talent, societal need, and livelihood—can be applied by leaders to foster purpose and well-being in the workplace. Amid technological disruption and globalization, employees increasingly struggle to maintain engagement and meaning at work, yet research demonstrates that purpose-driven work significantly enhances motivation, performance, and retention. The authors present a comprehensive framework detailing how

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30:56

How to Win Monday's, with Paul Epstein

Management Mastery: The Human Side of Business ·

2025/04/15

In this podcast episode, Dr. Jonathan H. Westover talks with Paul Epstein about how to win Monday's. Paul Epstein has spent nearly 15 years as a professional sports executive for multiple NFL and NBA teams, a global sports agency, and the NFL league office, where he has broken every premium revenue metric in Super Bowl history, opened a billion-dollar stadium, and founded the San Francisco 49ers Talent Academy, where he became known as the “Why Coach”. Learn more about your ad choices. Visit

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16:40

Finding the Right Mentor to Accelerate Your Business...

Management Mastery: The Human Side of Business ·

2025/04/14

Abstract: This article explores the critical role of mentorship in business career advancement, examining both theoretical frameworks and practical applications. Drawing on research by Kram and others, it delves into the developmental phases and dual functions of effective mentoring relationships: career development and psychosocial support. The article provides a comprehensive roadmap for professionals seeking mentorship, including thorough self-assessment, strategic approaches to identifying

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126 results

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