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PODCAST

Freight 360

It"s the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski.New episodes every Friday and our Q&A series "The Final Mile" every Tuesday.Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news.If you have a question you would like answered on our show visit the website below or leave a comment wherever you

business careers

All Episodes

4:27

PREVIEW: Live Freight 360 with DAT

Freight 360 ·

2025/03/17

We're doing a live podcast this Thursday with DAT to help show you the best ways to maximize your tools to increase your profits and carrier network. Make sure to join us on LinkedIn or YouTube this week, March 20th at 2pm EST. You can interact and ask questions if you watch live, otherwise it will be available for everyone as a recording just like our normal podcast. LinkedIn: https://www.linkedin.com/events/7305645496692289537/about/ YouTube: https://www.youtube.com/live/4awDX7L5TDI Supp...

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61:27

Breaking Down the Freight Broker Role | Episode 285

Freight 360 ·

2025/03/14

Benjamin and Stephen break down the many roles in freight brokerage, from freight agents to carrier sales reps, and the challenges of customer acquisition. They dive into market trends, tariffs, cargo theft, and cyber scams, highlighting the need for clearer job titles and stronger fraud enforcement. Plus, they discuss AI’s impact on logistics and the challenges of economic uncertainty in this high-stakes industry. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Clic...

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38:28

TONUs, Freight Rates, & More Q&A | Final Mile 84

Freight 360 ·

2025/03/11

Ben & Stephen answer your freight brokering questions and discuss: TONU Fees & Cancellations – Is it reasonable to charge a 24-hour cancellation fee on shipments? (Sounds like a TONU question.)Trucking Cost Per Mile – What’s the industry average for a trucking company? Comparing $1.80 vs. $2.07 per mile.Freight Broker vs. Sales Jobs – How does being a freight broker compare to other sales roles?Career Moves in Logistics – After two years in freight brokerage, what’s next? What was y...

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56:23

Trump Tariffs & Cross-Border Freight (with Dean Croke...

Freight 360 ·

2025/03/05

Ben and Dean break down recent US-Canada tariff changes, covering their impact on freight volumes, rates, and carrier challenges. Dean shares insights on operating costs, a possible freight recession, and long-term trade policy effects. They also discuss market volatility, strategies for navigating tough conditions, and the importance of strong partnerships. The episode wraps up with predictions for future trends and advice on staying adaptable in a shifting market. Support Our Sponsors: Q...

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25:41

New Freight Broker Mistakes & More Q&A | Final Mile 83

Freight 360 ·

2025/03/04

Ben & Stephen answer your freight brokering questions and discuss: Dispatching Trucks from Abroad – Challenges and considerations for carriers managing operations remotely. Carrier Perspective on Rates – The push for higher rates and the costs carriers must cover. Onboarding Challenges – What happens when a carrier isn’t set up late in the day? New Broker Mistakes – Common pitfalls when booking the first load and how to avoid them. Support Our Sponsors: QuikSkope - Get a Free Trial: Cli...

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61:53

Back Office Fundamentals in Freight Brokerage |...

Freight 360 ·

2025/02/28

💰 Back Office Basics for Freight Brokers In this episode of Freight 360, Benjamin and Stephen break down the back-office fundamentals that keep a freight brokerage running smoothly. They get into the nitty-gritty of invoicing, payment processes, and the headaches that come with detention and accessorial fees. Cash flow is king in this business, so they talk about how to keep it moving, streamline operations, and avoid payment delays. They also dive into rescheduling fees, why solid

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27:24

Lumpers, Dispatchers, & More Q&A | Final Mile 82

Freight 360 ·

2025/02/25

Ben & Stephen answer your freight brokering questions and discuss: Handling extra costs like lumper fees and detention fees – when to charge the shipperCalculating fuel surcharges – is it built into the rate or added later?Working with airlines and MRO repair facilities – thoughts on dedicated aviation freightWhy do some brokers refuse to work with dispatch services?Dispatch services vs. family members – what’s the difference when representing a carrier? Support Our Sponsors: Quik...

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64:32

We Met FreightBrokerGuy! | Episode 282

Freight 360 ·

2025/02/21

You may have heard of him or even seen his wild Tweets on X - we finally got to sit down with FreightBrokerGuy and his story is a wild one. Talk about finding a niche in the freight broker industry. This one is a fun one, and we've been waiting a long time to do it! Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here DAT Expre...

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18:38

Freight Accidents, Broker Tools, & More Q&A | Final...

Freight 360 ·

2025/02/18

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Handling Accidents on Your Loads – What to do when an accident happens involving one of your shipments.🖥️ Essential Software for a New Brokerage – What’s worth the investment and where you can cut costs when launching your freight brokerage.📄 Brokers & BOLs – Do customers expect brokers to generate their own Bills of Lading (BOLs)? Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity:

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63:33

How Freight Brokers Quote New Shippers | Episode 281

Freight 360 ·

2025/02/14

🎙 Mastering Freight Rates & Market Trends Unlock the keys to freight success in this episode! We break down essential strategies for quoting, negotiating, and navigating market shifts in logistics. 🔹 Freight Rate Negotiations – Tips to master the art of pricing and securing the best deals. 🔹 Trucking Capacity & Market Trends – How to interpret heat maps and spot rate trends. 🔹 Economic Impacts – The effects of steel & aluminum tariffs on supply chains. 🔹 Supply Chain

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22:52

Dispatcher Pay, New Broker Tips, & Produce Claims |...

Freight 360 ·

2025/02/11

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Dispatcher Fees – How much should you pay per load or per week for tracking and tracing?🎯 Lessons for New Brokers – The one piece of advice industry veterans wish they had when starting.🚛 Broker vs. Carrier Load Dumping – Why brokers sometimes tell carriers to dump late-arriving produce and what to do about it.📑 Customer Onboarding Timeline – How long should contracts, credit checks, and insurance

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58:16

How to Move Your First Load With a New Customer |...

Freight 360 ·

2025/02/07

🎙️ Freight, Trade & Touchdowns Freight Brokerage 101 – Learn how to quote a new shipper and secure your first load.Trade & Tariffs – The impact of trade wars, Mexican border policies, and USPS parcel suspensions.NFL & Laughs – Super Bowl hot takes, referee favoritism, and Ben’s daddy-daughter dance.LTL Changes – Updates on freight class shifts and how brokers can adapt.Sales Strategies – Cold calling tactics, trust-building, and securing long-term customers.Tune in for a mix of

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18:09

Low Rates, Claims, & More Q&A | Final Mile 79

Freight 360 ·

2025/02/04

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Working as a Freight Broker as a ForeignerLow Rates ExplainedFreight Claims with a Co-Broker Arrangement Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here DAT Express - Brokers: Click Here Truckers Edge - Carriers: Click Here Recommended Product...

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65:37

Sales Pipeline Management & Follow Up | Episode 279

Freight 360 ·

2025/01/31

We recently talked about prospecting and lead generation, but how do you follow up with a shipper? What do you say? When should you follow up? These are common questions and we're breaking this down in detail on this second episode in a series on freight broker prospecting. Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereBluebook Services: Click HereDAT Freight & Analytics - Get 10% off your first year!DAT Power - Brokers & Carriers: Click HereDAT Expr...

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18:12

Taxes, Carrier Partnerships, and Broker Transparency...

Freight 360 ·

2025/01/28

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:Freight Broker TaxesBuilding a Carrier NetworkBroker Transparency Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereBluebook Services: Click HereDAT Freight & Analytics - Get 10% off your first year!DAT Power - Brokers & Carriers: Click HereDAT Express - Brokers: Click HereTruckers Edge - Carriers: Click HereRecommended Products: Click HereFreight Broker Basics Course: Click ...

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51:01

Freight Broker Sales 101 | Episode 278

Freight 360 ·

2025/01/24

🎙️ Master Freight Sales with ConfidenceReady to exceed your shippers' expectations? In this episode of Freight360, we share essential strategies to elevate your freight sales game.🌟 What You’ll Learn:Smart Sales Strategies: Balance price, service, and quality while identifying ideal customers.Cold Calling Confidence: Overcome nerves, build trust, and close deals with ease.Actionable Insights: Leverage market data to enhance your sales approach.Gain the tools to connect authentically and make

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21:21

Bonus Episode: Chiefs vs. Bills Preview (with Trey...

Freight 360 ·

2025/01/22

As the AFC Championship looms, we’re asking the big questions: Can Josh Allen and the Bills finally topple the Mahomes-Kelce connection, or will the Chiefs' dynasty march on? We're bringing you every play, every stat, and every moment that matters from this epic clash of titans.🏈 Ready to dive into the future of the league? Hit play, and let’s talk Bills, Chiefs, and everything in between. Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereBluebook Services: Click

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21:41

Cold Calling Strategies & More Q&A | Final Mile 77

Freight 360 ·

2025/01/21

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:Understanding spot ratesCold calling strategiesCredit approval for customers Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereBluebook Services: Click HereDAT Freight & Analytics - Get 10% off your first year!DAT Power - Brokers & Carriers: Click HereDAT Express - Brokers: Click HereTruckers Edge - Carriers: Click HereRecommended Products: Click HereFreight Broker Basics Cou...

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59:54

Mastering Difficult Conversations and Broker...

Freight 360 ·

2025/01/17

Mastering Tough ConversationsTransform your communication skills with insights from economics, business, and freight.Explore the impact of cultural communication differences in business.Learn how economic trends shape the freight and logistics industry.Discover the power of honest conversations in building trust and stronger partnerships.Listen now to turn tough discussions into valuable connections! Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereBluebook Ser...

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16:31

New Brokers, ELD Tracking, Lumper Fees & More | Final...

Freight 360 ·

2025/01/14

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:Starting Out: Wait 3-6 months with MC/US DOT before prospecting?ELD Tracking: DAT vs. Trucker Tools for brokers.Reefer Temps: Use to stand out from competition?Payment Issues: Broker owes, 60 claims against bond—what to do?Lumper Fees: Why are carriers charged EFS check fees? Support Our Sponsors:QuikSkope - Get a Free Trial: Click HereLevity: Click HereBluebook Services: Click HereDAT Freight & Analytics - ...

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426 results

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