x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

Insurance Untangled

Naren Arulrajah

Are you tired of feeling chained to insurance companies and their restrictive policies? As a dentist, you have the skills and expertise to provide top-notch patient care, but insurance dependence may be holding you back. By reducing your reliance on insurance, you can take control of your practice, increase profitability, and provide the highest quality care without limitations. Join us weekly as we dive into a topic related to insurance negotiations and working with insurance providers. Our expert

business business news

All Episodes

23:45

Four Marketing Habits That Will Transform Your Dental...

Insurance Untangled ·

2024/07/30

In this podcast episode, the focus was on transforming dental practices through four key marketing habits. First, Naren Arulrajah emphasizes the importance of Google Reviews, encouraging practices to aim for ten or more five-star, detailed reviews monthly to enhance reputation and trust. Second, highlighting the value of showcasing high-value dental cases through before-and-after visuals on various platforms. Third, stressing the critical role of understanding and optimizing digital marketing

en

15:27

Can government agencies help appeal denied claims?

Insurance Untangled ·

2024/07/23

In this episode, Ben and Naren discuss the challenges dental practices face with insurance claim denials post-healthcare hack. They explore how government agencies, primarily state insurance commissioners, can intervene in appeals against insurance companies. They clarify that while agencies protect consumer rights, dentists can utilize them effectively through strategic advocacy. The conversation also touches on the complexities of ERISA laws governing self-funded plans and emphasizes proactive

en

20:48

Working on the Business versus Working in the Business

Insurance Untangled ·

2024/07/16

In this episode, we explore the critical distinction between working in your dental practice and working on it. Our guest, Naren, delves into how focusing solely on day-to-day operations—like patient care, staff management, and administrative tasks—can limit your practice's growth potential. Drawing insights from Michael Gerber's "The E-Myth," Narin highlights the transformative power of strategic planning, marketing, and delegation. By shifting your focus to long-term improvements, such as

en

18:17

Why are umbrella network affiliations among PPOs on...

Insurance Untangled ·

2024/07/09

In this episode of the Insurance Untangled podcast, Naren welcomes Ben to discuss the rise of umbrella networks and network affiliations among PPOs. Ben explains that umbrella networks involve PPO plans leasing their networks to independent insurance companies, allowing providers to be in-network with multiple companies through one contract. He outlines the reasons behind this trend, including the increasing number of doctors dropping PPO networks and insurance companies' efforts to maintain

en

23:01

What is NAP, and why is it important?

Insurance Untangled ·

2024/07/02

In this episode, marketing expert Naren Arulrajah uncovers the key marketing concepts to boost your online presence and drive traffic to your business. Ever heard of NAP? It's not what you think! Naren breaks down why Name, Address, and Phone Number (NAP) consistency is the hidden gem of digital marketing, especially for mastering SEO and reeling in direct traffic from sites like Yelp. Discover how Google's algorithms prioritize NAP and why even minor inconsistencies can impact your visibility

en

18:48

Is the PPO practice model the best way forward?

Insurance Untangled ·

2024/06/25

In this episode, the Insurance Untangled host and guest explore the viability of the PPO practice model for dental practices. Ben Tuinei discusses the financial challenges that PPO plans present, including lower payments and increased costs, which lead to significant write-offs. With his years of experience, he shares his evolving perspective on PPOs, emphasizing that while the fee-for-service model is more profitable, there are strategies to optimize PPO practices. These include better coding,

en

23:01

Are you a dentist who runs a business, or are you a...

Insurance Untangled ·

2024/06/18

In this episode, Ben interviews Naren and discusses the dual role of dentists as clinicians and business owners. With the increasing implementation of business programs in dental schools, the importance of business acumen in private practice is highlighted. Naren shares insights from experience, emphasizing that while many dentists focus on clinical excellence, they must also master business management. A key piece of advice shares the importance of setting aside dedicated time for business

en

14:56

The Challenges With Perio Billing And Perio Denials

Insurance Untangled ·

2024/06/12

In this episode, Ben and Naren discuss the challenges of period billing and period denials in dentistry. They highlight the rising denials for periodontal disease claims, attributing it to increased treatment and insurance companies’ efforts to reduce payouts. Ben explains that many dental practices underreport period treatments due to misinformation and insurance complexities, leading to financial and liability issues. They discuss the underdiagnosis in HMO practices due to financial constraints

en

23:15

Are You Using Influence Principles to Attract and...

Insurance Untangled ·

2024/05/28

In this episode, Naren Arulrajah shares how dentists can use influence principles to attract and retain patients. He explores the seven principles taught by Dr. Chinni, which will help increase patient compliance and case acceptance. Specific examples include using Google reviews for social proof, gaining awards for authority, and building relationships for reciprocity. Naren encourages listeners to visit influencefordentistry.com for additional training and resources tailored to dental practices

en

14:57

What are umbrella networks, or leasing networks?

Insurance Untangled ·

2024/05/21

In this podcast discussion, Ben Tuinei explains the concept and purpose of umbrella or leasing networks in the insurance industry. These networks allow insurance companies with smaller or less established networks to expand their in-network provider lists by partnering with other companies. This helps in attracting more employer groups by presenting a larger network of in-network providers. Ben emphasizes the importance of keeping track of these relationships through notices from insurance

en

26:27

What You Need to Know to Get New Patients to Book...

Insurance Untangled ·

2024/05/14

In this episode, Ben and Naren uncover the secrets behind converting potential new patients into booked appointments. With Naren's 17 years of experience in dental marketing, he highlights the importance of understanding call conversion rates. He emphasizes the need for practices to listen to calls regularly, address common mistakes such as assuming callers are price shoppers, and focus on building rapport and effectively handling inquiries about Insurance and pricing. With a healthy call

en

26:08

Which is better to purchase, a PPO or FFS Practice?

Insurance Untangled ·

2024/05/07

In this episode featuring special guest Brian Hanks, we explore the decision-making process behind acquiring a dental practice, with a particular focus on whether to buy a PPO or a fee-for-service practice. Brian underscores the significance of ownership for career control and financial benefits, advocating for practice acquisition regardless of type but suggesting a bias towards fee-for-service practices if they align with long-term goals. We delve into patient attrition rates, noting lower

en

18:32

Is it helpful to seek the assistance of a State...

Insurance Untangled ·

2024/04/30

Seeking assistance from a State Insurance Commissioner can be beneficial in overturning claim denials, particularly in cases of insurance bullying. These commissioners, both state and federal, advocate for consumers, ensuring insurance companies fulfill their obligations. Dentists can represent patients in appeals, emphasizing the patient's perspective. Despite challenges, seeking help from experienced sources like insurance experts can navigate the complexities of appealing denials, ultimately

en

14:25

What are the top dental insurance-related issues...

Insurance Untangled ·

2024/04/23

In this engaging podcast episode, join hosts Ben Tuinei and Naren Arulrajah as they explore the pressing challenges dental practices face regarding insurance in 2024. From a shortage of skilled billers to perplexing denial trends and mounting accounts receivables, we dissect the top five issues impacting dental offices today.

en

35:20

What are the 5 Things Every Successful Dental...

Insurance Untangled ·

2024/04/16

In this episode, Naren Arulrajah explores the core practices driving success for dental practices. He stresses the significance of being metrics-driven, fostering accountability, prioritizing patient experience, mastering case acceptance, and excelling in marketing. Through candid discussions, listeners can gain invaluable insights into overcoming common challenges such as burnout and delegation. With a focus on actionable advice and real-world examples, this episode serves as a beacon of guidance

en

22:48

Is it possible to detect claims processing errors on...

Insurance Untangled ·

2024/04/09

In this episode, we talk about errors in the processing of insurance claims. We start by examining the staggering 19.3% error rate reported by the American Medical Association, with a focus on underpaid claims. Through real-life examples, we uncover instances where insurance companies downgrade procedures, leading to significant financial losses for healthcare providers. We discuss strategies for detecting these errors, including thorough insurance verification processes and the utilization of

en

23:47

Take Aways from An Amazing Insurance Untangled Event

Insurance Untangled ·

2024/04/02

Tune in to our latest episode, where we recap an incredible three-hour event held on March 1st, 2024. Featuring insightful talks from industry experts Ben Tuinei, Jordon Comstock, Naren Arulrajah, Morgan Millett, Dr. Eric Block, Erica Aguilera, and Tessina Bullock, the event delved into avoiding common pitfalls in dental practice management. Highlights include: Strategies for negotiating fees with insurance companies. Mastering the dental patient journey. Optimizing collections.

en

32:39

The Biggest Lessons from Our Dental Clients

Insurance Untangled ·

2024/03/26

In this episode, Naren Arulrajah explores the essential attributes of successful dental practice owners. Drawing from the guest's extensive experience working with dental practitioners, he delves into three key focuses: delegation, a win-win mindset, and a commitment to growth. The podcast hosts emphasize the importance of mastering delegation, fostering a positive, win-win attitude, and maintaining a growth mindset. Through anecdotes and insights, they highlight how these attributes contribute to

en

11:53

Dental plan types and non-covered service laws

Insurance Untangled ·

2024/03/19

In this episode, Ben Tuinei will talk about the types of dental plans and non-covered service laws. He explores the distinctions between self-funded and fully insured plans, discussing the financial implications for employers and patients. Ben explains how self-funded plans fall under federal ERISA laws, while fully insured plans are governed by state regulations. He addresses the challenges dentists face in navigating these conflicting laws and offers insights into patient advocacy. Additionally,

en

19:48

Creating processes to increase your practice valuation

Insurance Untangled ·

2024/03/12

In this insightful episode, Jordon emphasizes the critical role of processes and systems in increasing the valuation of dental practices. He highlights the importance of understanding daily processes to enhance practice value. From marketing to clinical processes, Jordon underscores the need for documented systems to ensure consistency and quality, ultimately leading to growth and scalability. Moreover, he stresses the significance of feedback loops and retention strategies in fostering patient

en

143 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Automotive News Daily Drive

Automotive News

Bloomberg Talks

Bloomberg

The Best One Yet

Nick & Jack Studios