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PODCAST

The Cutting Edge Japan Business Show

For succeeding in business in Japan you need to know how to lead, sell and persuade. This is what we cover in the show. No matter what the issue you will get hints, information, experience and insights into securing the necessary solutions required. Everything in the show is based on real world perspectives, with a strong emphasis on offering practical steps you can take to succeed.

business management

All Episodes

11:42

Minimalist Presenting

The Cutting Edge Japan Business Show ·

2024/08/18

Zen study is a way to strip out all of the non-essentials in life. The noise, the distraction, the things that are not so important. People sit around concentrating on their breath cycle or one word or any number of other methods to quiet the mind. They are seeking to get more clarity about themselves and what are their real priorities. As presenters, this is a good metaphor for when we are in front of people speaking. You would think with all those thousands of years of Zen in Japan, in art, in

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10:35

Project Management Fundamentals

The Cutting Edge Japan Business Show ·

2024/08/11

Projects have been around for a long time of course and in the modern era we have accumulated a vast amount of best practice on how to manage them. It isn’t usually that we don’t know what to do, it is that we don’t actually do it. We get into trouble when we just leap in and dig straight into the logistical entrails, without giving enough thought to a macro 360 degree view of what is involved. We see this tendency all the time. Any group of people given a project task go straight into the

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14:05

How To Provide Great Customer Service

The Cutting Edge Japan Business Show ·

2024/08/04

Great service is so fleeting and illusive. You encounter it and then like the morning mist, the next minute it is gone. One company representative is so spectacularly helpful and then next one is seemingly possessed by evil spirits and demonic. As companies how do we get the angels inside our staff to engage with the clients, rather than having reputation destroying devils intrude. Good service, consistently delivered, is no accident and so it has to be made to occur. How can we do that? Jan

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11:36

Business Lessons Straight From The Karate Dojo

The Cutting Edge Japan Business Show ·

2024/07/28

I have often thought there are so many lessons from the martial arts for our businesses. Here are my musings after 50 plus years of training in traditional Shitoryu Karate. Stepping on to the floor The dojo is the ultimate equalizer. Whether you arrived by chauffeur driven Roller or took Shanks’s mare, once you step on to that dojo floor only your ability and character separates you from everyone else. You have had all of your wealth, privileges, educational background, society status,

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11:30

320 Client Contact Insights

The Cutting Edge Japan Business Show ·

2024/07/21

Japan is merciless with salespeople. When you call the client’s company everyone is doing their absolute best to make sure you don’t get to talk to the boss. They won’t tell you their name, they don’t offer to take a message for you, the whole vibe is “get lost”. If you don’t know the precise name of the person you want to speak with, then the wall of steel descends very quickly. They will question you as to why you want to speak to the person in charge, tell you that the person will call you

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10:45

319 Nerd Presenter Errors In Japan

The Cutting Edge Japan Business Show ·

2024/07/14

I am sitting there with a crowd of people attending a presentation on blockchain technology. Some are very technical people active in the crypto currency area, some run their own tech businesses. Our presenter has amazing experience in this area, having worked for some very big names in the industry. He also has his own company to promote as well as himself as a leader in this field. He has some recommendations for us based on where he sees the industry moving over the next couple of years. The

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10:05

318 Be Both Busy and Organised In Japan

The Cutting Edge Japan Business Show ·

2024/07/07

Focus is under constant attack. The speed of business makes longer term planning a dubious endeavor. Projecting 5 years forward sounds reasonable. That is until you go back 5 years and look at all the changes that have taken place through technology, societal attitudinal changes, business realities and logistics. The leader is supposed to be defining the way forward for the team. The vision of the future is the guiding light on the hill toward which the troops are pointed. The relevancy of

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13:17

317 Sales Is A Process In Japan

The Cutting Edge Japan Business Show ·

2024/06/30

Because the vast majority of people in sales have no idea what they are doing, they are making it up as they go along. Wouldn’t it be better to have a roadmap to progress the making of a sale? This roadmap will keep us on track and not allow the buyer to take us off on a tangent that leads to nowhere. Foundering around with no central direction wastes a lot of key buyer facing time and we don’t want to do that. We can’t expect unlimited access because of their busy schedules, so once we are in

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10:53

316 Inspire Your Audience

The Cutting Edge Japan Business Show ·

2024/06/23

At the start of our class on High Impact Presentations, we ask the participants to think about what type of impression they would like to have linger with their audience, after their presentation has been completed. How about you? When people are filing out of the venue, what things would you like to hear about your presentation, if you were able to eavesdrop on their conversation? Being clear is always a favourite and another high ranking popular desire is to be more inspiring. Now “inspiring”

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11:00

315 Don't Fear Failure

The Cutting Edge Japan Business Show ·

2024/06/16

For decades I drove myself hard, based on a fundamental fallacy. Fear of a future of living in a cardboard box haunted me. I pushed hard so that cardboard box and I would never become well acquainted. You see homeless people in Japan and other countries living that way and it is a reality for them, that they never chose. It happened to them anyway. The odd part was that this was a deep seated fear within me, that I wasn't really all that conscious of. It was sort of sitting there in the background,

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13:35

314 Technical Salespeople Need Good Presentation...

The Cutting Edge Japan Business Show ·

2024/06/09

Knowledge of the specifications, functionality, inner workings are all fine and dandy but not enough anymore. Increasingly technically specialised people are being asked to deal with people other than their normal counterparts. Once upon a time, the engineers spoke with other engineers on the buyer side and that was about it. A nerdy lovefest on the specs, so to speak. Today there are broader spectrum buying teams. These “civilians” are often the key decision-makers and are not technical in the

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12:58

Salespeople Bitchiness

The Cutting Edge Japan Business Show ·

2024/06/01

Sales is a tough enough job without having additional complications. Clients can be very demanding, often we depend on logistics departments and production divisions, to get the purchase to the buyer. We can’t control the quality, but we have total responsibility, as far as the client is concerned. There is the constant pressure of producing revenue results, with bosses always pushing hard on the numbers. If we are successful and we are doing well, you would think that life would be good. Fat

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13:56

Chasing Buyer “No” Replies

The Cutting Edge Japan Business Show ·

2024/05/26

Everyone hates to be rejected, but not many people have this as a fundamental aspect of their work. We ask colleagues for help and they assist, we ask our bosses for advice and they provide it. Buyers though are a different case. They can easily find a million reasons not to buy and unashamedly tell us “no”. The rejection itself is not so much the problem, as is how we respond, how we deal with the rejection. In Japan, the two areas our clients flag with us for special attention in sales

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14:14

What The Pro Public Speakers Do

The Cutting Edge Japan Business Show ·

2024/05/19

When you see someone do a very good presentation, your faith in public speaking humanity is restored. There are so many poor examples of people killing their personal and professional brands with poor public speaking skills, it is refreshing to see talks done well. It is not that hard really, if you know what you are doing and if you rehearse and practice. This is where the majority of lousy, boring and uninspiring speakers trip up. They don’t rehearse or practice. Instead, they just unload on

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15:01

How To Defeat Imposter Syndrome As A Presenter

The Cutting Edge Japan Business Show ·

2024/05/12

We don’t get the chance to do so many public presentations in business, so it becomes a hard skill set to build or maintain. The internal presentations we give at work tend to be very mundane. Often we are just reporting on the numbers and why they aren’t where they are supposed to be or where we to date are with the project. These are normally rather informal affairs and we are not in highly persuade mode when we give them. We should be clear and concise, but we probably don’t really get out of

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15:06

Create Raving Fans When Presenting In Japan

The Cutting Edge Japan Business Show ·

2024/05/05

We can speak to a group. Then there is another level, where we try to totally captivate our audience. What makes the difference? The content could even be the same, but in the hands of one person it is dry and delivered in a boring manner. Someone else can take the same basic materials and really bring it to life. We see this with music. The same lyrics, but with a different arrangement and something magical happens. This new version becomes a smash hit. Speeches are similar. A boring

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13:20

Real World Business Negotiating In Japan

The Cutting Edge Japan Business Show ·

2024/04/28

We have many images of negotiation thanks to the media. It could be movie scenes of tough negotiators or reports on political negotiations with lunatic led rogue states. Most of these representations however have very little relevance in the real world of business. A lot of the work done on negotiations focuses on “tactics”. This is completely understandable for any transactional based negotiations. Those are usually one off deals, where there is no great likelihood of any on-going relationship

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13:04

Be Careful of Client White Noise

The Cutting Edge Japan Business Show ·

2024/04/21

Sales people are always under pressure to meet their targets. In high pressure situations, this creates certain behaviours that are not in tune with the client’s best interests. We know we should listen carefully to what the client wants, before we attempt to suggest any solution for the buyer’s needs. We know that by asking well designed questions, we can possibly come up with an insight that triggers a “we hadn’t thought of that” or “we haven’t planned for that” reaction at best. At worst, at

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14:55

Spellbinding Speech Endings

The Cutting Edge Japan Business Show ·

2024/04/14

It is rare to see a presentation completed well, be it inside the organization, to the client or to a larger audience. The energy often quickly drops away, the voice just fades right out and there is no clear signal that this is the end. The audience is unsure whether to applaud or if there is more coming. Everyone is stuck in limbo wondering what to do next. The narrative arc seems to go missing in action at the final stage and the subsequent silence becomes strained. It sometimes reminds me

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13:22

Selling Into Each Region Is Different In Japan

The Cutting Edge Japan Business Show ·

2024/04/07

Japan is a big small place. It is about the same size as the UK, but is covered in mountains, the latter making up 70% of the land area. We have very few of those horizon stretching field vistas like they have in England. This mountainous aspect has led to quite strong sub-regional differences here, especially reflected in language, customs and cuisine. England has these too, but I think Japan is more pronounced in this regard. These differences pop up when you are selling here as well. The

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425 results

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