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PODCAST

Veterinary Team Training

Amy Newfield, MS, CVT, VTS (ECC)

We bring unicorns to podcasts! Veterinary Team Training’s podcast is about developing teams. Learn techniques for helping your team, develop your own veterinary leadership skills, and become a happier veterinary team member. Let’s talk about the veterinary team!

education management

All Episodes

32:52

S#&! You Shouldn't Have to Put Up With: Bad Bosses

Veterinary Team Training ·

2021/08/12

Welcome to the first in the series I'm titling "S#$! You Shouldn't Have to Put Up With." In this episode I'm going to be discussing Bad Bosses. Let's define some traits of a bad boss and what you can do if you have one.

en

20:44

Setting Olympic Size Boundaries

Veterinary Team Training ·

2021/07/28

How can veterinary professionals show Olympic sized love and kindness to themselves? Are we failing our team if we say "I can't come in for that shift" or "I can't stay late?" Let's talk about the Olympics, mental health and boundaries.

en

18:00

What is Employee Loyalty?

Veterinary Team Training ·

2021/07/13

Too often owners, managers and supervisors believe the employee who always says "yes" is the most loyal, but are they? Let's dive into what true loyalty is and why many leaders fail to recognize it.

en

21:22

Are you Being Paid Fairly?

Veterinary Team Training ·

2021/06/28

All veterinary professionals should be paid more, but there's a difference between being paid well and being paid fairly. Are you being paid fairly? How does your workplace justify your pay? Is there a method to who gets paid what or is it a free-for-all? Paying fairly is important so employees know that salaries aren't based on favoritism.

en

18:32

Trust: The Only Leadership Trait You Need

Veterinary Team Training ·

2021/06/14

What are the traits that make the best leaders? What do you need to be great? There's only one trait: trust. It takes a long time to earn it and you could lose it in blink of an eye.

en

21:16

Our Forgotten Veterinary Receptionist Team

Veterinary Team Training ·

2021/05/31

Yes, we have forgotten about the veterinary receptionist heroes of our hospitals. We need to do better by this team. Education, career paths, pay increases and kindness are just some of the things we need to improve for this team.

en

23:05

Managing the Client Curbside Crankiness

Veterinary Team Training ·

2021/05/17

There is an increase in client crankiness largely stemming from the curbside process. What can we do to decrease the crankiness? This podcast provides some tips for those managing through curbside.

en

16:37

Infuse Education in Your Team

Veterinary Team Training ·

2021/05/03

It is important that hospitals create a culture of education, empower those to learn and grow and evolve the team. Education is one of the fundamentals to having a healthy veterinary team.

en

20:16

Stop Feeling Guilty About Setting Boundaries

Veterinary Team Training ·

2021/04/19

Boundaries we all need them, but many of us don't know how to set them. Those of us who set them we often fail to honor our boundaries. And unfortunately, others shame those who set boundaries. Let's talk about the importance of setting healthy boundaries.

en

19:15

Blame the Salary!!

Veterinary Team Training ·

2021/04/05

Everyone in veterinary money needs to make more money but it's not the cause of the cycle of toxicity. Recognize if you are in the cycle and if you are in a leadership role work to resolve the cycle of toxicity within your hospital.

en

27:28

Why the Veterinary Industry is Failing

Veterinary Team Training ·

2021/03/22

After more than two decades in the veterinary field I've come to the conclusion that 3 important issues need to be fixed to improve the profession. This podcast challenges you to think about the issues and then calls to action to improve them. Every person can influence at least one of these issues so we can make the veterinary profession healthier, happier and sustainable for those that enter it.

en

22:17

Meetings are Mandatory

Veterinary Team Training ·

2021/03/08

Employees hate going to them, managers struggle to hold successful meetings. Let's review some quick tips how to host a successful meeting that people may not complain about as much.

en

18:28

Hazing the New Hires

Veterinary Team Training ·

2021/02/22

At any hospital I have ever worked at new hires get hazed. It's not a specific veterinary technician/nurse or doctor issue. It's a whole hospital issue. I have watched new practice managers be hazed by the entire veterinary team to the point they quit. I have seen a new client service representative walk out within six hours of starting due to the hazing. It happens everywhere. What is it, how can we stop it and how can we prevent it from occurring in the future?

en

24:00

Burnout in a Pandemic

Veterinary Team Training ·

2021/02/15

Usually when we use the term burnout we associate it to work, but right now most individuals are feeling burned out in their personal lives in addition to work burnout. I don't know many people who aren't feeling burnt out. Let's talk about why burnout is at an all time high.

en

13:18

Stop Enabling Poor Perfomers!

Veterinary Team Training ·

2021/01/29

Every hospital has team members that are struggling with performance. Are you enabling them? What's happening to your superstars while all your energy is focused on trying to improve the performance of one individual? Check out this podcast to learn how to balance poor performers while not forgetting about your superstars.

en

15:45

You're Not a Fraud!!!

Veterinary Team Training ·

2021/01/15

Too often veterinary professionals feel like a fraud or fake, especially leaders. They feel like they don't have the knowledge or expertise to lead teams. You are suffering from imposter syndrome. Listen to this podcast to learn about it, how to overcome it and how to get our of your own way.

en

15:15

Stop Throwing New Employees Right On The Floor

Veterinary Team Training ·

2020/12/02

Too many veterinary hospitals have the new employee show up in scrubs and put them right to work. They don't even know where anything is! They are set up for failure. Then they quit. Having a 90 day orientation program is important for all new hires. Get some ideas on how to start developing one today.

en

21:52

The Divide in Hospital Leadership

Veterinary Team Training ·

2020/11/18

Yes, it is true. Sometimes leadership fights. Middle managers may be excluded from conversations by more senior leadership. Supervisors talk smack about each other. When leadership is divided it's hard for the hospital team to work well together. Let's talk about the division in leadership and the importance of coming together.

en

20:02

Managing Emotions in Busy Days

Veterinary Team Training ·

2020/11/10

It's insanely busy. You are exhausted, hungry and emotionally spent. You are angry and sad all at the same time. What are some tips for managing emotions on busy days so that you can go home less stressed? Let's talk about a few.

en

19:55

Negativity in Teams 101

Veterinary Team Training ·

2020/11/02

Often I'm asked for ideas of how to convert a negative team to a positive team. There's a lot in that question to unpack. This podcast present a very high level overview on how to start tackling the negative team with some concepts that can be applied today.

en

108 results

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