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PODCAST

Peter Lohmann"s Podcast

Helping Property Managers Streamline & Grow Their Businesses Peter Lohmann shares candid interviews and actionable insights from top operators, entrepreneurs, and industry experts in property management. Whether you"re managing 100 doors or 10,000, this is your playbook for building a smarter, more scalable property management business.

business entrepreneurship

All Episodes

01:17:14

Jeremy Pound - Niche Down to Scale Up

Peter Lohmann"s Podcast ·

2022/06/29

Season 2, Episode 4 of the Owner Occupied podcast with Peter Lohmann & special guest Jeremy Pound. In this episode we discuss: (00:00) Intro (01:20) Jeremy’s background and career (05:26) The importance of narrowing your focus and the Market-Focus Paradox (10:39) The Woodchip analogy for sales (18:49) Immersing yourself in the industry and community of your customer (27:00) How do you view sales in property management relative to other industries? (31:09) How do you educate customers about the

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01:07:52

Matthew Whitaker - Growing to 7,000 Doors

Peter Lohmann"s Podcast ·

2022/06/22

Season 2, Episode 3 of the Owner Occupied podcast with Peter Lohmann & special guest Matthew Whitaker. In this episode we discuss: (00:00) Intro (01:35) Matthew’s background and career (03:53) Taking a Property Management company to multiple locations (09:26) How important are your systems and processes in enabling management across multiple markets? (13:49) How would you approach process issues coming from one of your offices? (16:53) Matthew’s journey of becoming an effective manager of

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01:20:51

Jordan Muela - Owning The Outcome

Peter Lohmann"s Podcast ·

2022/06/15

Season 2, Episode 2 of the Owner Occupied podcast with Peter Lohmann & special guest Jordan Muela. In this episode we discuss: (00:00) Intro (01:24) Jordan’s background & career (03:15) What is it about Property Management that drew you into the industry? (06:49) How does one coming from VC get so passionate about SMB? (10:23) Is there a place for VC in Property Management? (15:36) Moving closer to the customer and owning outcomes (24:33) Thoughts on Fees & Customer Surplus (33:46)

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01:08:34

Moses Kagan - Building Adaptive Realty's Property...

Peter Lohmann"s Podcast ·

2022/06/08

Season 2, Episode 1 of the Owner Occupied podcast with Peter Lohmann & special guest Moses Kagan. In this episode we discuss: (00:00) Intro (01:02) - Moses’ background in RE (02:21) - The value of working with large 3rd party clients for property management & how Moses built his portfolio (09:07) - The 3rd party management tax (14:58) - Moses’ unique investing value-add approach (22:04) - Compensating Leasing Agents (32:58) - What would be your advice be to small property managers who want

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00:21:36

Episode 20 - Bonus Episode with Q&A Part 2

Peter Lohmann"s Podcast ·

2021/12/09

Episode 20 of the Owner Occupied podcast with Peter Lohmann. In this episode we discuss: (00:00) Intro (01:09) How long did it take you to set up your processes & what was the worst thing that happened when you did not already have a process in place when trying to deal with an issue? Who is tougher the landlord or the tenants? (07:25) How has the idea of adding value to every interaction changed your business? (11:39) Where if at all do you see tech improving the status quo? (15:30) Are any of

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00:26:41

Episode 19 - Bonus Episode with Q&A

Peter Lohmann"s Podcast ·

2021/11/17

Episode 19 of the Owner Occupied podcast with Peter Lohmann. In this episode we discuss: (00:00) Intro (02:38) What processes agreements client betting etc. have allowed him to increase the stickiness of revenue per door of his customer base. (06:47) How does a property management business increase the multiples on its earnings? (12:12) Can you describe your greatest challenges facing on working with tenants and what you have done to mitigate the likelihood of frequency of these occurrences. (16:25)

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01:00:49

Episode 18 - Zillow, Airbnb & Real Estate with...

Peter Lohmann"s Podcast ·

2021/06/22

Episode 18 of the Owner Occupied podcast with Peter Lohmann. In this episode we discuss: (00:00) Intro (02:03) Kevin's Background (06:38) Zillow & Airbnb (12:02) Things Zillow & Airbnb Can Enforce (20:22) Referral Fees, Buyers Broker & Commission (32:23) A Well Functioning Market Place (41:00) Real Estate Not Being a Inflation Hedge (50:33) What is Inflation? (56:35) Twitter Question for Kevin --- Kevin Clark is an adjunct professor at NYU with a lot of Real Estate background. You can

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00:57:40

Episode 17 - Deep Dive Into Digital Marketing with...

Peter Lohmann"s Podcast ·

2021/06/15

Episode 17 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (02:30) Digital Overview (05:30) Mike's Background (09:19) Size of 30 Lines (13:30) How do you approach Marketing a Property? (16:34) Painting a Picture (18:51) Power of Branding (27:40) How do you put together a tactical puzzle for your Clients? (34:05) Do I need to aggressive market if Zillow is working? (40:49) Quality of Tenant (47:47) What would Mike have done different

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00:51:41

Episode 16 - Pain Points for Property Owners &...

Peter Lohmann"s Podcast ·

2021/06/08

Episode 16 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (03:55) Communication Issues (11:54) Fees (18:39) Vacancies (36:58) Large Expensive Repairs (43:50) Accounting Clarity --- Russell Lowery is a political puzzle solver. He runs a California based public affairs company highviewstrat.com. You can also connect with him on Twitter: twitter.com/russelllowery10 Learn more about Peter & how to connect with him here:

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01:00:42

Episode 15 - Deep Dive on VC-Backed Property...

Peter Lohmann"s Podcast ·

2021/06/01

Episode 15 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (02:13) Residential Property Management - Third Party (09:14) Why is VC Money Interested in Residential Property Management? (16:41) What the Pain Point for the Owner is (20:20) How much Venture Capital Activity is there in my Industry? (25:17) What is a Master Lease Arrangement? (30:22) What Buckets are they Fitting in? (36:32) How do you assess the rent for Property in a

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00:54:25

Episode 14 - Deep Dive on Managing & Leadership

Peter Lohmann"s Podcast ·

2021/05/28

Episode 14 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (03:28) Developing & Growing Leaders (03:58) Scaling & Growing your Company (07:04) Adding Value & Reaching Goals (11:20) Breaking Down adding Value in Relationships (17:30) How do you sync up Someone's Ambition? (19:30) Where Individual Approach is Required (24:01) Accountability and Performance Issues (39:34) Bad Employees always find New Ways to be Bad (44:35) You

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00:51:48

Episode 13 - Deep Dive on Hiring The Right People

Peter Lohmann"s Podcast ·

2021/05/18

Episode 13 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (02:30) When should you hire someone vs using software & automation? (08:41) Onboarding new clients can be very disruptive (09:47) Project-based businesses vs ongoing/reactive businesses (11:20) RL Property Management is hiring for director of maintenance (15:30) What am I looking for in candidates for this position? (23:07) Putting myself in the mindset of an

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00:30:04

Episode 12 - Expanding A Small Business Intelligently

Peter Lohmann"s Podcast ·

2021/05/11

Episode 12 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (01:54) Peter bought a flex office/warehouse for his company (06:57) Uses for & desirability of warehouse space (12:54) Revenue opportunities for property management companies (16:10) When is the right time to explore new business opportunities? (18:40) Domain-specific knowledge vs generalized business knowledge (21:39) Owned and Operated podcast - hiring & training

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00:46:26

Episode 11 - Leveraging Social Media for your Business

Peter Lohmann"s Podcast ·

2021/05/04

Episode 11 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (02:46) Twitter, how we started with it & how we use it today (09:55) Setting notifications as a way to learn about a subject (13:43) Adding value to other people's tweets (15:28) Lead gen using twitter - finding prospects (19:37) Solving problems for Amazon millionaires (21:49) How to find a platform to go all-in on (25:22) How Peter uses Facebook & Facebook

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00:55:53

Episode 10 - Working On (Not In) Your Business

Peter Lohmann"s Podcast ·

2021/04/30

Episode 10 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (01:26) The importance of hiring (06:26) Two book recommendations (08:04) Finding a business framework that works for you (11:49) Russell's strategy at his new printing company (12:36) The Ivy Lee method for selecting todo items (15:45) Selecting operational todo items vs sales todos (19:36) Gaining leverage to work on your business (27:04) Procrastination is a signal you

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00:54:51

Episode 9 - Special Guest John Wilson

Peter Lohmann"s Podcast ·

2021/04/20

Episode 9 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (01:49) John's origin story (05:21) How John thinks about KPIs for his business (07:43) John reviews his weekly KPI sheet (10:10) How did John learn about KPIs? (12:50) Discussion about SGI & trade groups (16:42) What does it mean to adopt a business system? (20:03) Value of annual & quarterly off-site meetings (22:57) What hurdle should you give to a general

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00:37:05

Episode 8 - Asset Management vs Property Management

Peter Lohmann"s Podcast ·

2021/04/13

Episode 8 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (01:40) Asset management vs property management (PM) (07:09) How clients typically evaluate property managers (07:48) Institutional owners separate asset mgmt and PM (08:47) Sub-intuitional owners combine asset mgmt and PM (10:39) Owners expecting too much of property managers (14:14) Peter's effort to standardize property management (16:07) Going to a car mechanic (18:42) Buying

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00:44:17

Episode 7 - Source of Income Discrimination and...

Peter Lohmann"s Podcast ·

2021/04/06

Episode 7 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro (02:23) Screening tenants is tricky business (05:38) Housing discrimination / fair housing (07:22) Housing voucher program (section 8) (09:50) Section 8 inspections & issues (12:13) Source of income (SOI) discrimination protection laws (15:44) Disparate impact discussion (19:54) Tenant screening best practices to stay compliant (22:08) Renter's choice legislation (25:39) The

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00:39:40

Episode 6 - KPI Deep Dive

Peter Lohmann"s Podcast ·

2021/03/30

Episode 6 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: (00:00) Intro. KPI = Key Performance Indicator (02:34) KPIs & how we use them in our business (04:54) How to improve growth using KPIs (08:03) Property management top 5 KPIs / L10 scorecard (12:12) Creating a culture of accountability to the KPIs (14:40) How to benchmark your KPIs & select targets (20:37) Departmental KPIs (25:13) Closing ratio & hiring a salesperson (BDM) (28:57)

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00:39:17

Episode 5 - Peter Loses A Property Management...

Peter Lohmann"s Podcast ·

2021/03/17

Episode 5 of the Owner Occupied podcast with Peter Lohmann and Russell Lowery. In this episode we discuss: -A property management acquisition deal that fell through for Peter -Russell has 2 potential deals, he talks about the risk with each one -What multiple should you pay for a small business? What are the various considerations that go into a multiple -Why did Peter lose his property management acquisition deal? What happened, why, could the outcome have been different? -The risks of buying a

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