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PODCAST

BIGcast

Best Innovation Group"s John Best & 154 Advisors" Glen Sarvady

The fintech industry is evolving rapidly, and the BIGcast is here to delve into its impact on the credit union industry. Our esteemed guests from across the financial, technology and security sectors will provide thrilling perspectives on the latest fintech innovations that are poised to revolutionize the way we handle our finances. Each week join thought-leader, John Best and subject matter expert, Glen Sarvady as they take a quick dive into the financial industry"s current breakthroughs and latest

business

All Episodes

38:37

Navigating a “Vibe-cession,” Advocating at Scale

BIGcast ·

2024/03/12

Glen reports from America’s Credit Unions’ Government Affairs Conference- including our annual roundtable with ACU’s Economics team about an oddly disjointed consumer picture, and a conversation with CEOs Deborah Fears and James Higgins about the still-essential role played by small credit unions. Links related to this episode: The 170-page Small Credit Union Blueprint for Success: www.cuna.org/smallcu Americas Credit Unions monthly Economic Updates:

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29:03

AI Optimism- with a Dose of Reality

BIGcast ·

2024/03/05

Glen chats with Generative AI’s self- described Chief Optimist (and OpenAI’s onetime Head of Go to Market) Zack Kass about how we’ve arrived at the brink of AGI, potential regulatory avenues to safeguard the technology, and why he sees more likely good than harm. Also- Elon’s latest gambit and another Easter egg in the Capital One/Discover deal. Links related to this episode: Zack Kass’s website: https://zackkass.com/ Zack’s Newsweek article on the risks of anthropomorphizing AI:

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30:25

We Were Promised Jetpacks (But Got Deepfakes)

BIGcast ·

2024/02/27

John recaps ten years of BIG ideas, recounts tech expectations circa 2015, and ponders the potential of AI, for better or worse. Plus- Glen wonders what happens if the Cap One/Discover deal doesn’t go through. Links related to this episode: Replay of the full BIG 10th Anniversary CU Town Hall (with video): https://www.big-fintech.com/Media?p=cu-town-hall-episode-108-john-best Glen’s blog on the Capital One/Discover merger:

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44:36

Card Company Mergers: How They Started, How They’re...

BIGcast ·

2024/02/20

John and Glen check in with PSCU Co-Op CEO Chuck Fagan to learn about progress combining the two organizations. Plus- initial thoughts on Capital One’s proposed Discover acquisition. Links related to this episode: FAQs on the PSCU/Co-Op combination: https://www.pscu.com/combination PSCU Member Forum April 10-12 in San Antonio: https://web.cvent.com/event/45895c24-6cc9-49c5-95d2-b0d0b877dead/websitePage:18a4262f-d222-41c0-b7c7-70aaf6121bd2 Co-Op Think! Conference May 7-10 in Nashville:

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38:00

Doing (Small) Business at the Beach

BIGcast ·

2024/02/13

From the windy shores of Miami Beach, Glen chats with Barlow Research about the often overlooked banking habits of small and mid-market businesses. Also- some fresh (and well-sourced) AI nuggets, and Chase places a contrarian bet on the future of the branch. Links related to this episode: Barlow Research: https://barlowresearch.com/index.php Deluxe: https://www.deluxe.com/ CNN’s coverage of JPMorgan Chase’s plans to open 500 new branches:

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36:44

Defying the DeFi Headwinds

BIGcast ·

2024/02/06

Glen speaks with Becky Reed about a proposed new Web3-focused credit union, and how it actually represents a return to the CU movement’s roots. Also- a Whole New Worldpay, and data on some unexpected consumer payment behavior. Links related to this episode: Defy, a proposed federal credit union: https://defy.coop/ BankSocial: https://www.banksocial.io/ Becky Reed’s new book, “Credit Unions and DeFi: A Financial Renaissance”: https://www.amazon.com/dp/B0CS9ZW1VV The Federal Reserve’s Diary

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34:15

Credit Union New Year’s Resolutions

BIGcast ·

2024/01/30

John shares the resolutions for 2024 he’d make as the leader of a credit union. Also, Glen discusses Klarna’s bizarre new BNPL subscription model, updates the Fed’s efforts to reduce debit interchange, and offers a differing view on data sharing. Links related to this episode: Full replay of the January 10 CU Town Hall: https://www.youtube.com/watch?v=i1XmSJtyft8 The Fed’s latest data regarding its proposed debit interchange reduction:

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40:36

Has Blockchain Found a Problem for its Solution?

BIGcast ·

2024/01/23

John and Glen share thoughts on Bitcoin’s underreported comeback and dig deeper into Generative AI’s 2024 outlook, good and bad.. Plus- more gloating about crypto price predictions, and why we should all be glad John is not the product manager for fire. Links related to this episode: Our prior 2024 predictions BIGCast (including Bitcoin’s price guesstimates at the end): https://www.big-fintech.com/Media?p=chatting-and-generating-2024s-fintech-predictions-hopefully-intelligently Highlights

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33:45

NACUSO’s Big Ideas for Credit Unions of All Sizes

BIGcast ·

2024/01/16

Glen speaks with NACUSO CEO Ronaldo Hardy about his collaborative vision for the organization he joined last summer, and the opportunity ahead for the industry overall. Also- Fiserv’s application for a limited banking charter, and conference season begins to rev up again. Links related to this episode: NACUSO: https://www.nacuso.org/ The NACUSO Network Conference, April 15-18 in Orlando: https://www.nacuso.org/conferences/2024-nacuso-network-conference/ The “Opportunity Knock$” PBS series:

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52:55

Chatting and Generating 2024’s Fintech Predictions...

BIGcast ·

2024/01/09

Our annual New Years rite of passage- Anne Legg and John Janclaes join John and Glen to forecast the big fintech/credit union stories of 2024- leading to a healthy blend of consensus and spirited debate. Will Gen AI continue its rocket-like ascent or become bogged down in regulation? Will instant payments take center stage? How good were the team’s 2023 predictions…and what inside scoop did JB have on Bitcoin? Links related to this episode: THRIVE Strategic Services:

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39:41

Wrapping a VERY Newsworthy 2023

BIGcast ·

2023/12/19

2023 was so packed with major stories it’s hard to believe some are still less than a year old. Anne Legg and John Janclaes join John and Glen for a lively discussion of these events and their continuing aftermath. Links related to this episode: THRIVE Strategic Services: https://www.anneleggthrive.com/ Nymbus CUSO: https://www.nymbus.com/cuso/ John suggests watching this 60 Minutes segment on Quantum Computing:

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35:51

Cybercrooks Decide to Aim Low

BIGcast ·

2023/12/12

John and Glen sort through what we know about the ransomware attack that knocked 60 small (under $100 million) credit unions offline, including why it should be neither a surprise nor a sign of small CU weakness. Also- updates to last week’s OpenAI coverage. Links related to this episode: CU Today’s coverage of the ransomware attack: https://www.cutoday.info/THE-feature/Agency-Frustrated-Over-Early-Info-Delays Ongoing Operations’ latest update (as of Dec 11):

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46:12

Open AI's Messy First Birthday Party

BIGcast ·

2023/12/05

John and Glen dive into the mysterious, fascinating and perhaps still ongoing Open AI governance saga, dissecting the role of concepts like effective altruism, artificial general intelligence, reinforcement learning and board responsibility (There’s a credit union tie-in, we promise.). Also, John’s special offer to Microsoft CEO Satya Nadella. Links related to this episode: Glen’s blog post detailing more of the board room background:

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41:00

Venturing Further into VentureTech

BIGcast ·

2023/11/28

More highlights from the VentureTech conference: Penny Finance founder Crissi Cole on her startup’s “women-first” approach to financial planning, QCash CEO Seth Brickman on getting an offer his CUSO couldn’t refuse, and Vertice AI co-founder Mitch Rutledge on collaborating with Wellby Financial’s Richard Sowell to fuel member engagement. Links related to this episode: Penny Finance: https://www.penny-finance.com/ QCash: https://qcashfinancial.com/ Vertice AI:

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44:56

A Fintech Thanksgiving 2023

BIGcast ·

2023/11/20

Continuing our annual BIGCast tradition, John and Glen are joined by Anne Legg and John Janclaes for a roundtable discussion of the credit union and fintech developments they’re most thankful for. Also- a quick look back at the Best Innovation Group’s first ten years. Links related to this episode: THRIVE Strategic Services: https://www.anneleggthrive.com/ Nymbus CUSO: https://www.nymbus.com/cuso/ Join our next CU Town Hall on Wednesday, November 29th at 3pm ET/Noon PT, when we’ll be

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40:34

Youth Will Be Served (that’s the goal…)

BIGcast ·

2023/11/14

Just back from last week’s VentureTech conference, Glen has interviews with a trio of founders from standout startups: Sparrow’s Harrison Hochman, Debbie’s Rachel Lauren, and Legal Karma’s Kory Kelly. Also- the PSCU/Co-Op merger, and the relentless pursuit of deposits and the elusive Generation Z. Links related to this episode: Sparrow: https://www.sparrowfi.com/ Debbie: https://www.joindebbie.com/ Legal Karma: https://www.legalkarma.io/ CU Today’s coverage of the PSCU/Co-Op Merger:

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38:19

A Wizard, a Centaur and a Regulator Walk into a...

BIGcast ·

2023/11/07

In Part 2 of our Money 20/20 coverage, Glen speaks with Guppy CEO (and Money 20/20 Wizard!) Sanjib Kalita about how Unicorns have given way to the Age of Centaurs. MSUFCU’s Ami Iceman and Prizeout founder David Metz discuss an adtech solution that leaves everyone better off, and Glen recaps other key takeaways from Vegas. Links related to this episode: Glen’s Money 20/20 coverage at CUNA.org: https://news.cuna.org/articles/123262-embedded-finance-regulatory-dynamics-dominate-money-20-20

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43:19

The Old Fintech Can’t Come to the Phone Right Now….

BIGcast ·

2023/10/31

Glen shares highlights from an even more rousing than usual Money 20/20, including Silicon Valley Bank’s Chief Product Officer Gagan Kanjlia on a bold branding decision, Cushion Founder Paul Kesserwani on BNPL’s awkward evolution, and Twentyfold’s William Mellis on a new fintech research platform. Also- Debit’s demolition derby and the Points Guy feels the heat. Links related to this episode: Silicon Valley Bank: https://www.svb.com/ Cushion: https://cushion.ai/ Twentyfold:

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27:20

A Digital-First Twin Takes Flight

BIGcast ·

2023/10/24

Glen speaks with Doug Brown, President of Digital Banking for NCR Voyix, about the birth of a new public company, the importance of a 139-year legacy, and the continuation of a digital-first mission. Also- a debit interchange battle breaks out, and Glen gets academic. Links related to this episode: NCR Voyix: www.ncrvoyix.com Fed Debit: https://www.pymnts.com/news/payment-methods/2023/fed-will-float-reduced-debit-card-fees-for-merchants/ Georgia State University/Review of Financial Studies

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19:13

A Look Behind the Curtain- in Real Time

BIGcast ·

2023/10/18

John and Glen provide a special peek inside the Innovation Club, as forward thinking credit union leaders brainstorm on the opportunities presented and risks posed by the new FedNow real-time payment rails. Links related to this episode: The Innovation Club: https://www.big-fintech.com/Innovation-Club/Technology The Federal Reserve’s FedNow site: https://www.frbservices.org/financial-services/fednow/organizations Follow the Best Innovation Group on LinkedIn:

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307 results

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