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PODCAST

The Crisis Cast

Lissa Druss & Thom Serafin

The Crisis Cast is a conversational journey in business leadership during a crisis. Our cast of experts review crisis management scenarios and provide resources for navigating uncharted waters. Each episode is moderated by renowned crisis communicators Lissa Druss and Thom Serafin.

business management

All Episodes

37:16

Craig Wall - Fighting For Trust

The Crisis Cast ·

2024/03/19

Once again, we dive into Lissa & Thom's roots in journalism to further explore the challenges of 21st century newsrooms. During this this episode, the Crisis Cast probes a guide to being tenacious, but fair with ABC7's political reporter Craig Wall. With more than 25 years of covering Chicago news and politics, Wall shares how the exponential number of news sources have changed the perception of reporting. Plus, we'll consider whether the real crisis is news consumers' lack of interest in

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38:28

Ray Long - Mining The Minds of Madigan

The Crisis Cast ·

2024/03/11

Chicago Tribune investigative reporter Ray Long makes a return visit to the Crisis Cast to prep Lissa & Thom for the upcoming trial of former Illinois House Speaker Mike Madigan. During this episode we take a deeper dive into the "minds" that surrounded Madigan, and his unparalleled career in state government. Long also unpacks the recent sentencing of former Madigan aide Tim Mapes, and lays out the remaining legal timelines for former Speaker Madigan. Ray Long is author of The House That

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26:06

Crisis Cast flashback: Carol Moseley Braun

The Crisis Cast ·

2024/03/04

We celebrate the first week of Women's History Month by revisiting a conversation with the first Black woman elected to the U.S. Senate. Carol Moseley Braun was also the first woman to represent Illinois as a U.S. senator. Three years ago, the Chicago native visited with Lissa Druss & Thom Serafin the morning after attending the inauguration of President Joseph R. Biden. The Senator shared the details of her experience as a teen, marching with Dr. Martin Luther King, Jr. through Chicago's Marquette

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38:10

Shamus Toomey - Defining Journalism's Future

The Crisis Cast ·

2024/02/26

On so many episodes, we've explored and dissected the peril of shrinking local news rooms. This conversation will feel different. Shamus Toomey is among the defining innovators in the growth of journalism. As publisher and co-founder of Block Club Chicago, Shamus has forged the unthinkable – a team of reporters that has tripled in size since November of 2017. During this episode of the Crisis Cast, Lissa & Thom get to the "DNA" of how Block Club found its footing and funding. Plus, Shamus shares

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28:46

David Hochberg - The Credit Utilization Crisis

The Crisis Cast ·

2024/02/19

In part two of our dialogue with David Hochberg, we confront the reality that is plaguing America. We are reaching 70% capacity on credit utilization. As Hochberg puts it, "We are running out of room to spend on stuff we don't need, with money we don't have." During this episode of the Crisis Cast, Lissa & Thom continue their conversation about the future of interest rates and the cycle of strategies for fiscal survival. Plus, Hochberg gives us a lesson in "credit invisibility" – and why 47

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19:45

David Hochberg - A Saver For Life

The Crisis Cast ·

2024/02/12

Once upon a time David Hochberg's father planted a seed. "Pay yourself first, and you'll never go broke." It led to his first passbook savings account at age seven, and a pre-teen career in scrap metal, turning trash into cash. Along the way, he developed a passion for helping home-buyers protect their financial health. During this episode of The Crisis Cast, one of Chicago's most-renowned mortgage business entrepreneurs tells Lissa Druss and Thom Serafin all of his financial secrets. One of those

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34:28

Richard Irvin - The Day That Changed Everything

The Crisis Cast ·

2024/02/05

As a veteran of Desert Storm and Desert Shield, Richard Irvin confronted a moment with one question, "Is this the day I'm going to die?" During this episode of the Crisis Cast, we'll learn how those seconds have defined every day that has followed. Lissa Druss & Thom Serafin will also explore what drove the Mayor of Aurora to run for governor – and what got in the way of his candidacy. Lissa and Thom also unpack the challenging diversity of Illinois, as Irvin shares his deep passion for being a

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27:28

Venezuela to Chicago – One Migrant Family's Journey

The Crisis Cast ·

2024/01/29

In this special edition of the Crisis Cast, we'll hear the personal account of a dangerous trek across multiple borders. We invite you to listen in on Thom Serafin's intimate conversation with a couple from Venezuela, who traveled on foot and on top of train cars in search of the American Dream. We'll hear why they left their homeland, what life in Chicago has been like so far, and what sustained their hope along the way.

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28:22

Ben Szalinski - Springfield's Next Generation

The Crisis Cast ·

2024/01/23

There's a post-Madigan era emerging at Illinois' Capitol building – and beyond. During this episode, we examine which crisis in state government is top mind – and who are the dominant legislators with solutions. Lissa Druss and Thom Serafin are joined by the Daily Line's Ben Szalinski. Ben is covering the next generation of state leaders, while representing the next generation of journalists. Listen in on this conversation that predicts the biggest challenges of 2024. A year that is going to be

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19:53

Ilyce Glink - Best Money Moves for 2024

The Crisis Cast ·

2024/01/16

One download with Ilyce Glink is never enough. We dive into part two of our recent chat with Ilyce. In this episode, all eyes and ears are on the long view of the economy. 2023 was a year of acceleration, and 2024 has a whole new set of speed bumps. Is the Fed on the right path managing inflation? How do you best manage your money in an election year? What's the impact of economic perception vs. reality? Lissa Druss & Thom Serafin go chasing all of the answers with Ilyce Glink's Zen-like

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28:55

Ilyce Glink - A "Silent" Depression?

The Crisis Cast ·

2024/01/09

A host of TikTokers have coined a name for the current economy as an economic "silent depression." While the monicker continues to churn in social media, Lissa Druss & Thom Serafin wanted to explore how it started. More importantly -- is it real? During this episode we get into one of our favorite pasttimes: crisis identification. Once again, The Crisis Cast calls on our financial wellness expert, Ilyce Glink. As founder and CEO of Best Money Moves, Ilyce gives us a reality check.

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37:58

Garry McCarthy - Public Safety's Critical Year

The Crisis Cast ·

2024/01/02

In 2024, all eyes will be on the streets of Chicago -- particularly in August, when the city hosts the Democratic National Convention. We open our 5th season of the Crisis Cast with a voice that's been in the trenches when public safety is on the line. Garry McCarthy has led the design and enforcement of public safety during two national political conventions in New York City, and Chicago's 2012 NATO summit. During this episode, Lissa & Thom go deep on the critical nature of intelligence sharing

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25:35

Fr. Richard Fragomeni - The Search For Christmas

The Crisis Cast ·

2023/12/22

As the Crisis Cast closes out our fourth season, we enter the winter solstice with an abundance of light. During this episode Lissa & Thom welcome Father Richard Fragomeni, who shares T.S. Eliot's final poem on Christmas. The Cultivation of Christmas Trees is a poem that challenges the reader to rediscover the wonder of a child. During this episode, Father Fragomeni also explores our crisis of community, and the hope he finds in teaching a DePaul University course on loneliness. Fr. Richard

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29:13

Brian Bernardoni - An Army of Good

The Crisis Cast ·

2023/12/13

We are in the midst of a crisis that sends one in seven Chicago children to bed hungry. It's called post-pandemic poverty. The problem is absolutely global and national, too. In the U.S. since 2020, eight million people have fallen into poverty. The Crisis Cast went searching for hope, and action. Lissa Druss and Thom Serafin found that in Brian Bernardoni. Brian is the president of the advisory board for the Salvation Army of central and northern Illinois. During this episode, we get the

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42:31

Dagmar Braun Celeste - Women & The Priesthood

The Crisis Cast ·

2023/11/30

Dagmar Braun Celeste was born in Nazi-occupied Austria, she authored her own Bachelor’s degree in Women’s Studies, which led her to collaborative human rights work with both Rosalyn Carter and Mother Theresa. Dagmar eventually made her home in Ohio, and fed her passion for politics as the state's First Lady. In 2002, she was secretly ordained as a Catholic priest on the Danube River with six other women. The ordination led to her excommunication by the Roman Catholic Church. During this episode of

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37:52

Dr. Tasha Green Cruzat - Driving Emotional IQ

The Crisis Cast ·

2023/11/22

This year at Thanksgiving, we are grateful for the dedication of those compelled to change the lives of young people. Dr. Tasha Green Cruzat is leading solutions to our youth mental health crisis. Among the most staggering statistics is 30% of female students nationally reported seriously considering attempting suicide in the past 12 months. Dr. Cruzat, a U.S. Navy veteran, is President of Children’s Advocates for Change and shares a vision for getting our kids better access to mental health care

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24:47

Ben Bradley - The "New" News Paradigm

The Crisis Cast ·

2023/11/15

Many of the television newsroom characters have moved on, but there are fresh eyes and ears still holding truth to power. One of them is Emmy Award-winning reporter Ben Bradley of WGN. During this episode, Lissa Druss and Thom Serafin get Ben's take on the shifting tides of news gathering and consumption. Plus, we'll flash back to his job at the 1996 Democratic National Convention. Those were the days when United Center was only two years old. Ben was not a reporter covering the DNC, but he was

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23:49

Crisis Whiteboard - Migration Task Force

The Crisis Cast ·

2023/11/08

In a span of just 14 months, more than 20-thousand migrants have arrived in Chicago. Add that to the thousands of residents who are already unhoused and tensions keep rising. During this episode of the Crisis Cast, Lissa Druss & Thom Serafin get out our whiteboard to brainstorm solutions to this crisis. The bus loads of asylum seekers keep coming and the dangers of a Windy City winter are also approaching. Our team suggests regional leaders from all sectors should be locked in a room until we

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40:47

Hanania & Lipinski - The Reagan Democrats

The Crisis Cast ·

2023/10/26

Lissa Druss and Thom Serafin are back to do more work examining what divides us — and what might bring us together. Their guests are an award-winning columnist, and a 23rd Ward Alderman turned U.S. Congressman. Together, Ray Hanania and Bill Lipinski host the Two Guys on Politics podcast. In this episode, we answer dozens of potent questions. How do we put an end to Chicago's crime crisis? Is the city ready for the reality of the 2024 Democratic National Convention? Why is accountability so

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34:48

Bob Berlin - Guarding & Guiding Victims' Rights

The Crisis Cast ·

2023/10/19

Bob Berlin is a career prosecutor. For more than three decades, he's been focused on guarding the rights of crime victims. As DuPage Country State’s Attorney, he’s on the front lines of a new provision of the Safe-T Act. In September of 2023, the Illinois Supreme Court ruled to eliminate cash bail in the state. In this episode, Lissa Druss & Thom Serafin ask the tough questions tied to the impact of the court ruling. Plus, State's Attorney Berlin responds to which violent crime offenders are the

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183 results

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