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PODCAST

Command Control Power: Apple Tech Support & Business Talk

Jerry Zigmont, Joe Saponare, Sam Valencia

Sam, Jerry, and Joe discuss their thoughts and draw from their combined experience of over 20 years in the Apple Consultants Network (ACN).

technology tech news

All Episodes

01:10:58

565: Interview with Michael Thomsen of Origin84 -...

Command Control Power: Apple Tech Support & Business... ·

2024/05/07

Michael Thomsen, founder of Origin 84 sits down with us once again to have a long overdue conversation. Michael shares how he and his company has faired since the pandemic. Will Joe miss ACES for his 20th wedding anniversary? While in town for ACES 2024, Michael will take the opportunity in to do some fascinating work and experience the Grand Staircase in Utah. We talk about how Origin 84 is reassessing and potentially adjusting client relationships to optimize efficiency and alignment with their

en-US

50:49

564: Interview with Jason Dettbarn, Founder & CEO at...

Command Control Power: Apple Tech Support & Business... ·

2024/04/30

Anyone going to ACES Conference in Salt Lake City? I decided I couldn't miss it, so now I'm going! And had this idea... 👕 Get a free Cmd Ctrl Pwr sticker with this one weird trick! 👉 Come to ACEs Conference wearing your CCP t-shirt, and look for Sam or Joe, and we’ll give you a free sticker! 🛒 Need a new CCP shirt? Order now for delivery in time for ACEs! ----------------------------------------------------------------------------------------- Jason Dettbarn joins us on the show once again

en-US

48:59

In Memory of Charles Edge: A Conversation Revisited

Command Control Power: Apple Tech Support & Business... ·

2024/04/23

Beloved Author and Apple Authority Passes Away The Apple community mourns the loss of Charles Edge, a renowned author and expert who dedicated his career to empowering users with knowledge. Charles was a cornerstone for many Apple enthusiasts. His acclaimed book series, "Take Control of OS X Server," provided users with clear and comprehensive guidance on managing their server environments. He was also known for his ongoing work on a historical chronicle of computing, showcasing his passion for

en-US

53:39

563: The Cloud is Cloudy: Why On-Premise Backup Might...

Command Control Power: Apple Tech Support & Business... ·

2024/04/23

Command Control Power is doing live broadcasts! Become a patron today to participate in our livestreams. How do you protect domains that do not have email? Here are the key points: -Email addresses can be spoofed to appear as if they are coming from a different domain. This can be used for phishing attacks. There are several ways to protect domains without email addresses: * DMARC record: This tells email servers what to do with emails that claim to be from the domain but don't come from an

en-US

01:07:20

Best Of CCP - 120: Shelley Watson of Wheelwrights,...

Command Control Power: Apple Tech Support & Business... ·

2024/04/16

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

53:42

561: UniFi-ed by Chaos: Adventures in Ubiquiti...

Command Control Power: Apple Tech Support & Business... ·

2024/04/09

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

56:53

560: Interview with Justin Esgar of ACES Conference -...

Command Control Power: Apple Tech Support & Business... ·

2024/04/02

Thank you to our VIP sponsors! ▶️ New: watch on YouTube! Topics: -Today we welcome Justin Esgar of Virtual Computers and The ACES Conference. -Justin gives us his full review of Vision Pro. -Joe gets practical about flying with a Vision Pro. -Justin recommends a book called MSP Secrets Revealed (he happens to be in it as well). -He does not recommend crying while wearing a Vision Pro. -Our show now uses Streamyard, which Justin highly recommends. -ACES Conference is

en-US

55:43

559: Talking NSITSP with Jason Harrison of Harrison...

Command Control Power: Apple Tech Support & Business... ·

2024/03/26

▶️ New: watch on YouTube! Topics: -This week we welcome Jason Harrison, of Harrison Tech Consulting. -He is also heavily involved with NSITSP (National Society for IT Service Providers). -Jason takes us through the history of his consulting practice, where he handles a variety of operating systems. -We discuss how IT support is not just supporting the endpoint anymore. You have to be a security expert as well. -Jason says this is also where the NSITSP comes in. -The idea of NSITSP is that our

en-US

59:25

558: Battery Powered M4 iMac

Command Control Power: Apple Tech Support & Business... ·

2024/03/19

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

54:42

Best Of CCP - 401: Interview With Ryan Grimes Of My...

Command Control Power: Apple Tech Support & Business... ·

2024/03/12

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

01:04:39

556: Assume The Magic Pose

Command Control Power: Apple Tech Support & Business... ·

2024/03/05

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

47:28

555: A Desperate Cry For Help

Command Control Power: Apple Tech Support & Business... ·

2024/02/27

Topics: -Has Sam really not backed up in an extraordinary amount of time? -This sparks a discussion about backup policies in general. -We talk about the 3-2-1 backup strategy and how relevant it still is. -Joe shares a client story about how a calendar syncing app removed calendar history. -If you’re a consultant, finding a backup service with affiliate options can be beneficial financially. -We are constantly fighting the good fight about keeping macOS and hardware up to date. -Joe charges a fee

en-US

01:01:18

Best Of CCP - 361: Command Control Power "Almost...

Command Control Power: Apple Tech Support & Business... ·

2024/02/20

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

57:11

553: The Mac at 40 With Chris Hawver, Tim Pearson,...

Command Control Power: Apple Tech Support & Business... ·

2024/02/13

Celebrate 40 years of the Mac with Sam Valencia, Jerry Zigmont, and Joe Saponare, seasoned Apple Consultants Network members. These tech experts share 20+ years of experience through discussions on: solving tech support mysteries, hilarious client stories, and the Mac's impact on technology and culture. Joining them are Chris Hawver, Tim Pearson, Ted Freitas, and Steve Sorbo for a nostalgic journey.

en-US

38:16

552: Exploring Installomator with Isaac Ordonez of...

Command Control Power: Apple Tech Support & Business... ·

2024/02/06

Topics: -Today we will cover Installomator - an excellent Github project originally designed by Armin Briegel, creator of scriptingosx.com and friend of the show. -To help further that discussion, we welcome Isaac Ordonez, Director of Technology at Mann Consulting. -Isaac handles a number of different instances and has a lot of experience in Installomator. -He gives us the breakdown of how Installomator can benefit your fleet. Namely by helping to manage updates. -Starting out in high school, Isaac

en-US

51:49

551: Triumphs, Twists, and Unexpected Joys

Command Control Power: Apple Tech Support & Business... ·

2024/01/30

Topics: -We have recently completed our rates survey. Stay tuned for more information. -Jerry wants to know what has changed about our businesses for the better. -Recurring fees have been a tremendous change for him. -He also purchases a 2023 Mac Mini to filter out his spam emails. He uses SpamSieve to filter out junk mail. -MacAdmins Slack has a for sale channel. -Jerry also uses the new Mac mini for home automation. -Joe & Sam discuss their automations as well. -For 2024, Sam has been leaning into

en-US

56:37

Best Of CCP - 133: Jonathan Spiva of 74bit.com - "IT...

Command Control Power: Apple Tech Support & Business... ·

2024/01/23

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

52:34

549: Embrace The Action Button

Command Control Power: Apple Tech Support & Business... ·

2024/01/16

Topics: -Jerry was recently studying for the Apple Device Support Exam when he discovered Handoff was not working properly. -Handoff and Universal Clipboard are features of Apple’s Continuity. -Eventually, signing out of iCloud on both devices and signing back in corrected the issue. As an aside, he had to turn off ScreenTime in order to sign out of iCloud. -An alternative solution, via this YouTube video resolved Universal Clipboard for most by running this command: defaults write

en-US

57:58

548: Interview With Chad Swarthout and Ryan Ball of...

Command Control Power: Apple Tech Support & Business... ·

2024/01/09

Thank you to our VIP sponsors! Topics: -We are pleased to welcome back Chad Swarthout, founder & CEO of Alectrona. We also have the pleasure of welcoming Ryan Ball, Director of Engineering at Alectrona. -Chad was on the show back in 2019 -We discuss the road Alectrona has taken since back in 2019. -Chad had the insight to go fully remote and close his office prior to the pandemic of 2020. -A majority of their clients have offsite employees as well. -All of the clients

en-US

01:00:05

BEST Of CCP - 239: Joe's Super Secret Password -...

Command Control Power: Apple Tech Support & Business... ·

2024/01/02

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

191 results

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