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PODCAST

Experiencing Data w/ Brian T. O’Neill

Brian T. O’Neill from Designing for Analytics

Does the value of your insights, analytics, or automated intelligence product sometimes feel invisible to buyers and users? Does your product have impressive analytics and AI technology, but user adoption and sales still are not where you want them to be? While it has never been easier to build data-driven products, why does it still seem so hard to build indispensable data products that users can"t live without—and will gladly pay for? I’m Brian T. O’Neill, and on Experiencing Data — a Listen Notes

technology management

All Episodes

32:52

110 - CDO Spotlight: The Value and Journey of...

Experiencing Data w/ Brian T. O’Neill ·

2023/02/07

Today I’m chatting with Dr. Sebastian Klapdor, Chief Data Officer for Vista. Sebastian has developed and grown a successful Data Product Management team at Vista, and it all began with selling his vision to the rest of the executive leadership. In this episode, Sebastian explains what that process was like and what he learned. Sebastian shares valuable insights on how he implemented a data product orientation at Vista, what makes a good data product manager, and why technology usage isn’t the only

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32:43

109 - The Role of Product Management and Design in...

Experiencing Data w/ Brian T. O’Neill ·

2023/01/24

Today I’m chatting with Bob Mason, Managing Partner at Argon Ventures. Bob is a VC who seeks out early-stage founders in the ML/AI space and helps them inform their go-to-market, product, and design strategies. In this episode, Bob reveals what he looks for in early-stage data and intelligence startups who are trying to leverage ML/AI. He goes on to explain why it’s important to identify what your strengths are and what you enjoy doing so you can surround yourself with the right team. Bob also

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50:43

108 - Google Cloud’s Bruno Aziza on What Makes a Good...

Experiencing Data w/ Brian T. O’Neill ·

2023/01/10

Today I’m chatting with Bruno Aziza, Head of Data & Analytics at Google Cloud. Bruno leads a team of outbound product managers in charge of BigQuery, Dataproc, Dataflow and Looker and we dive deep on what Bruno looks for in terms of skills for these leaders. Bruno describes the three patterns of operational alignment he’s observed in data product management, as well as why he feels ownership and customer obsession are two of the most important qualities a good product manager can have. Bruno and I

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42:52

107 - Tom Davenport on Data Product Management and...

Experiencing Data w/ Brian T. O’Neill ·

2022/12/27

Today I’m chatting with returning guest Tom Davenport, who is a Distinguished Professor at Babson College, a Visiting Professor at Oxford, a Research Fellow at MIT, and a Senior Advisor to Deloitte’s AI practice. He is also the author of three new books (!) on AI and in this episode, we’re discussing the role of product orientation in enterprise data science teams, the skills required, what he’s seeing in the wild in terms of teams adopting this approach, and the value it can create. Back in episode

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44:14

106 - Ideaflow: Applying the Practice of Design and...

Experiencing Data w/ Brian T. O’Neill ·

2022/12/13

Today I’m chatting with former-analyst-turned-design-educator Jeremy Utley of the Stanford d.school and co-author of Ideaflow. Jeremy reveals the psychology behind great innovation, and the importance of creating psychological safety for a team to generate what they may view as bad ideas. Jeremy speaks to the critical collision of unrelated frames of reference when problem-solving, as well as why creativity is actually more of a numbers game than awaiting that singular stroke of genius. Listen as

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41:53

105 - Defining “Data Product” the Producty Way and...

Experiencing Data w/ Brian T. O’Neill ·

2022/11/29

Today I’m discussing something we’ve been talking about a lot on the podcast recently - the definition of a “data product.” While my definition is still a work in progress, I think it’s worth putting out into the world at this point to get more feedback. In addition to sharing my definition of data products (as defined the “producty way”), on today’s episode definition, I also discuss some of the non-technical skills that data product managers (DPMs) in the ML and AI space need if they want to

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44:12

104 - Surfacing the Unarticulated Needs of Users and...

Experiencing Data w/ Brian T. O’Neill ·

2022/11/15

Today I’m chatting with Indi Young, independent qualitative data scientist and author of Time to Listen. Indi explains how it is possible to gather and analyze qualitative data in a way that is meaningful to the desired future state of your users, and that learning how to listen and not just interview users is much like learning to ride a bicycle. Listen (!) to find out why pushing back is a necessary part of the design research process, how to build an internal sensor that allows you to truly

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42:33

103 - Helping Pediatric Cardiac Surgeons Make Better...

Experiencing Data w/ Brian T. O’Neill ·

2022/11/01

Today I’m chatting with Eugenio Zuccarelli, Research Scientist at MIT Media Lab and Manager of Data Science at CVS. Eugenio explains how he has created multiple algorithms designed to help shape decisions made in life or death situations, such as pediatric cardiac surgery and during the COVID-19 pandemic. Eugenio shared the lessons he’s learned on how to build trust in data when the stakes are life and death. Listen and learn how culture can affect adoption of decision support and ML tools, the

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35:05

102 - CDO Spotlight: The Non-Technical Roles Data...

Experiencing Data w/ Brian T. O’Neill ·

2022/10/18

Today I’m chatting with Iván Herrero Bartolomé, Chief Data Officer at Grupo Intercorp. Iván describes how he was prompted to write his new article in CDO Magazine, “CDOs, Let’s Get Out of Our Comfort Zone” as he recognized the importance of driving cultural change within organizations in order to optimize the use of data. Listen in to find out how Iván is leveraging the role of the analytics translator to drive this cultural shift, as well as the challenges and benefits he sees data leaders

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39:11

101 - Insights on Framing IOT Solutions as Data...

Experiencing Data w/ Brian T. O’Neill ·

2022/10/04

Today I’m chatting with Katy Pusch, Senior Director of Product and Integration for Cox2M. Katy describes the lessons she’s learned around making sure that the “juice is always worth the squeeze” for new users to adopt data solutions into their workflow. She also explains the methodologies she’d recommend to data & analytics professionals to ensure their IOT and data products are widely adopted. Listen in to find out why this former analyst turned data product leader feels it’s crucial to focus on

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45:08

100 - Why Your Data, AI, Product & Business...

Experiencing Data w/ Brian T. O’Neill ·

2022/09/20

Today I’m chatting with Vin Vashishta, Founder of V Squared. Vin believes that with methodical strategic planning, companies can prepare for continuous transformation by removing the silos that exist between leadership, data, AI, and product teams. How can these barriers be overcome, and what is the impact of doing so? Vin answers those questions and more, explaining why process disruption is necessary for long-term success and gives real-world examples of companies who are adopting these

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48:28

099 - Don’t Boil the Ocean: How to Generate Business...

Experiencing Data w/ Brian T. O’Neill ·

2022/09/06

Today I’m sitting down with Jon Cooke, founder and CTO of Dataception, to learn his definition of a data product and his views on generating business value with your data products. In our conversation, Jon explains his philosophy on data products and where design and UX fit in. We also review his conceptual model for data products (which he calls the data product pyramid), and discuss how together, these concepts allow teams to ship working solutions faster that actually produce

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39:41

098 - Why Emilie Schario Wants You to Run Your Data...

Experiencing Data w/ Brian T. O’Neill ·

2022/08/23

Today I’m chatting with Emilie Shario, a Data Strategist in Residence at Amplify Partners. Emilie thinks data teams should operate like product teams. But what led her to that conclusion, and how has she put the idea into practice? Emilie answers those questions and more, delving into what kind of pushback and hiccups someone can expect when switching from being data-driven to product-driven and sharing advice for data scientists and analytics leaders. Highlights / Skip to: Answering the

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35:22

097 - Why Regions Bank’s CDAO, Manav Misra,...

Experiencing Data w/ Brian T. O’Neill ·

2022/08/09

Today, I chat with Manav Misra, Chief Data and Analytics Officer at Regions Bank. I begin by asking Manav what it was like to come in and implement a user-focused mentality at Regions, driven by his experience in the software industry. Manav details his approach, which included developing a new data product partner role and using effective communication to gradually gain trust and cooperation from all the players on his team. Manav then talks about how, over time, he solidified a formal framework

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37:36

096 - Why Chad Sanderson, Head of Product for...

Experiencing Data w/ Brian T. O’Neill ·

2022/07/26

Today I chat with Chad Sanderson, Head of Product for Convoy’s data platform. I begin by having Chad explain why he calls himself a “data UX champion” and what inspired his interest in UX. Coming from a non-UX background, Chad explains how he came to develop a strategy for addressing the UX pain points at Convoy—a digital freight network. They “use technology to make freight more efficient, reducing costs for some of the nation’s largest brands, increasing earnings for carriers, and eliminating

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16:50

095 - Increasing Adoption of Data Products Through...

Experiencing Data w/ Brian T. O’Neill ·

2022/07/12

Today I am bringing you a recording of a live interview I did at the TDWI Munich conference for data leaders, and this episode is a bit unique as I’m in the “guest” seat being interviewed by the VP of TDWI Europe, Christoph Kreutz. Christoph wanted me to explain the new workshop I was giving later that day, which focuses on helping leaders increase user adoption of data products through design. In our chat, I explained the three main areas I pulled out of my full 4-week seminar to create this new

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46:02

094 - The Multi-Million Dollar Impact of Data Product...

Experiencing Data w/ Brian T. O’Neill ·

2022/06/28

Today I sit down with Vijay Yadav, head of the data science team at Merck Manufacturing Division. Vijay begins by relating his own path to adopting a data product and UX-driven approach to applied data science, andour chat quickly turns to the ever-present challenge of user adoption. Vijay discusses his process of designing data products with customers, as well as the impact that building user trust has on delivering business value. We go on to talk about what metrics can be used to quantify

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47:16

093 - Why Agile Alone Won’t Increase Adoption of Your...

Experiencing Data w/ Brian T. O’Neill ·

2022/06/14

Episode Description In one of my past memos to my list subscribers, I addressed some questions about agile and data products. Today, I expound on each of these and share some observations from my consulting work. In some enterprise orgs, mostly outside of the software industry, agile is still new and perceived as a panacea. In reality, it can just become a factory for shipping features and outputs faster–with positive outcomes and business value being mostly absent. To increase the adoption of

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34:46

092 - How to measure data product value from a UX and...

Experiencing Data w/ Brian T. O’Neill ·

2022/05/31

Today I’m talking about how to measure data product value from a user experience and business lens, and where leaders sometimes get it wrong. Today’s first question was asked at my recent talk at the Data Summit conference where an attendee asked how UX design fits into agile data product development. Additionally, I recently had a subscriber to my Insights mailing list ask about how to measure adoption, utilization, and satisfaction of data products. So, we’ll jump into that juicy topic as

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31:24

091 - How Brazil’s Biggest Fiber Company, Oi,...

Experiencing Data w/ Brian T. O’Neill ·

2022/05/17

Today I talked with João Critis from Oi. Oi is a Brazilian telecommunications company that is a pioneer in convergent broadband services, pay TV, and local and long-distance voice transmission. They operate the largest fiber optics network in Brazil which reaches remote areas to promote digital inclusion of the population. João manages a design team at Oi that is responsible for the front end of data products including dashboards, reports, and all things data visualization. We begin by discussing

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