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PODCAST

Salesforce Admins Podcast

The Salesforce Admins podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and community with clicks, not code. This 20min (sometimes a bit more) weekly podcast hosted by Mike Gerholdt feature episodes to empower Salesforce Admins who are implementing Enterprise CRM solutions. There may be some (digital) confetti. For more than our most recent episodes, go to https://admin.salesforce.com/salesforce-admin-podcast.

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All Episodes

36:25

Why Should You Integrate Data Cloud with Your...

Salesforce Admins Podcast ·

2024/05/30

Today on the Salesforce Admins Podcast, we have another deep dive with Josh Birk, who talks to Shoby Abdi, Principle Architecture Evangelist at Salesforce. Join us as we chat about the Well-Architected framework, why you should start using Data Cloud, and what you need to do to get ready. You should subscribe for the full episode, but here are a few takeaways from our conversation with Shoby Abdi. The Well-Architected framework Shoby is the Principle Architecture Evangelist at Salesforce, and he’s

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34:30

Building a Better Future for Puppies with Salesforce...

Salesforce Admins Podcast ·

2024/05/23

Today on the Salesforce Admins Podcast, we talk to Brandon Walton, President, Owner, and Principal Consultant at Cypress Learning Solutions. Join us as we chat about discovery, building trust, and why building with core Salesforce features is the best option for small organizations. You should subscribe for the full episode, but here are a few takeaways from our conversation with Brandon Walton. Creating a puppy pipeline in Salesforce Brandon started his career as a car salesman and support tech in

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01:00:30

How Can Solving Sudoku and Wordle Enhance Your...

Salesforce Admins Podcast ·

2024/05/16

How Can Solving Sudoku and Wordle Enhance Your Critical Thinking Skills? Today on the Salesforce Admins Podcast, we talk to Rangsk, a Wordle and Sudoku YouTuber. Join us as we chat about critical thinking, problem solving, and why puzzles are a great way to practice and improve your thinking. You should subscribe for the full episode, but here are a few takeaways from our conversation with Rangsk. Who is Rangsk? I’m a big word puzzle fan. Sudoku, Wordle, Connections, I love ‘em all! I think they’re

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27:18

Why Salesforce Community Events Are Crucial for...

Salesforce Admins Podcast ·

2024/05/09

Today on the Salesforce Admins Podcast, we talk to Michelle Blair, Community Manager at Salesforce. Join us as we chat about Salesforce Community Events, her work with local event organizers, and why you should attend one near you. You should subscribe for the full episode, but here are a few takeaways from our conversation with Michelle Blair. By Trailblazers, for Trailblazers Michelle is a part of the Trailblazer Community team, which helps millions of Salesforce users around the world come

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43:05

How to Prepare for a Salesforce Job Interview

Salesforce Admins Podcast ·

2024/05/02

Today on the Salesforce Admins Podcast, we talk to Jason Atwood, CEO and Co-Founder of Arkus. Join us as we chat about landing your first Salesforce Admin role, from finding good opportunities to nailing the interview and more. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jason Atwood. The 20/30/50 rule Jason has interviewed a lot of people for Salesforce roles in his 15 years in the ecosystem. His biggest piece of advice when looking for your

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43:20

Unlocking Diversity in Tech: a Deep Dive with Kat...

Salesforce Admins Podcast ·

2024/04/25

Today on the Salesforce Admins Podcast, Admin Evangelist Josh Birk sits down with Kat Holmes, Chief Design Officer and EVP at Salesforce. Join us as we chat about diversity, accessibility, and her book, Mismatch: How Inclusion Shapes Design. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kat Holmes. What is a mismatch? I brought Josh on the podcast to host this special deep dive episode of the Salesforce Admins Podcast, and we couldn’t think of a

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30:43

Data Cloud Enhancements that Admins Will Love!

Salesforce Admins Podcast ·

2024/04/18

Today on the Salesforce Admins Podcast, we talk to Skip Sauls, Senior Director of Product Management at Salesforce. Join us as we chat about how Data Cloud can make it easier than ever to roll out enhancements to your org. You should subscribe for the full episode, but here are a few takeaways from our conversation with Skip Sauls. The challenges of working with external data sources Pulling data from external sources is always a challenge. For one thing, it usually requires a bunch of work on the

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30:56

What Does the Future Hold for Salesforce...

Salesforce Admins Podcast ·

2024/04/11

Today on the Salesforce Admins Podcast, we talk to Lizz Hellinga, Consultant and Salesforce MVP. Join us as we chat about why product management principles Salesforce are crucial if you want to take advantage of new AI tools. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lizz Hellinga. AI enhancements and what they mean for admins The last time I had Lizz on the pod, we talked about why clean data is crucial for AI tools. But with everything that

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23:42

Can AI Enhance Salesforce Architecture and...

Salesforce Admins Podcast ·

2024/04/04

Today on the Salesforce Admins Podcast, we talk to Tom Leddy, the Product Director of Well-Architected and Decision Guides at Salesforce. Join us as we chat about decision-making in the age of AI and why cleaning up your data is more important than ever. You should subscribe for the full episode, but here are a few takeaways from our conversation with Tom Leddy. Decision Guides and the Well-Architected Framework Almost exactly a year ago, we had Tom on the pod to talk about the Well-Architected

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36:32

How Can Automating with Slack Transform Your Workflow?

Salesforce Admins Podcast ·

2024/03/28

Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack. Join us as we chat about automating in Slack and what’s coming with Slack AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jim Ray. Slack is more than just a chat tool Jim gave a great breakout session at TDX on automating in Slack, so I wanted to bring him on the pod to tell us all about it. “If you’re just using Slack for

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38:23

How Do I Know What My Learning Style Is?

Salesforce Admins Podcast ·

2024/03/21

Today on the Salesforce Admins Podcast, we talk to Lisa Tulchin, Senior Curriculum Developer at Salesforce. Join us as we chat about choosing the learning path that fits your learning style and strategies from training your users. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lisa Tulchin. Choose a learning path that matches your learning style Lisa works on the Trailhead Academy Team, and I wanted to hear her take on a common question I get

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29:52

Explore Advanced Reporting Techniques with Evan Ponter

Salesforce Admins Podcast ·

2024/03/14

Today on the Salesforce Admins Podcast, we talk to Evan Ponter, Salesforce Consultant and Certified Application Architect. Join us as we chat about all things reporting from his breakout session at TDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Evan Ponter. A deep dive into Salesforce reporting We last spoke to Evan back in 2019. Since then, he’s struck out on his own as a Salesforce Consultant, where he helps businesses get everything they

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34:07

Introduction to Copilot with Gary Brandeleer

Salesforce Admins Podcast ·

2024/03/07

Today on the Salesforce Admins Podcast, we talk to Gary Brandeleer, Senior Director of Product Management, Emerging Tech and Products at Salesforce. Join us for a roundtable discussion of everything Copilot: what it can do, how you can customize it, and what you need to do to get your org ready to get the most out of it. You should subscribe for the full episode, but here are a few takeaways from our conversation with Gary Brandeleer and Josh Birk. What is Einstein Copilot? So there’s a big

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21:43

Road to TDX: Multi-User Workflows with Antoine Cabot

Salesforce Admins Podcast ·

2022/04/14

Today on the Salesforce Admins Podcast, we talk to Antoine Cabot, Senior Director of Product Management at Salesforce working on Orchestrator. Join us as we talk about what Antoine and his team have learned since Orchestrator went GA in February and all the cool things they’re looking forward to sharing at TrailblazerDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Antoine Cabot. Looking forward to TrailblazerDX Orchestrator is a new product,

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21:39

Road to TDX: DevOps Center with Karen Fidelak

Salesforce Admins Podcast ·

2022/04/07

Today on the Salesforce Admins Podcast, we talk to Karen Fidelak, Senior Director, Product Management at Salesforce. Join us as we talk about some exciting announcements she’s got about DevOps Center coming up for TrailblazerDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Karen Fidelak. Why we’re psyched about the beta for DevOps Center We’re really excited about DevOps Center, and there are going to be tons of exciting announcements at

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Road to TDX: DevOps Center with Karen Fidelak

Salesforce Admins Podcast ·

2022/04/07

Today on the Salesforce Admins Podcast, we talk to Karen Fidelak, Senior Director, Product Management at Salesforce. Join us as we talk about some exciting announcements she’s got about DevOps Center coming up for TrailblazerDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Karen Fidelak. Why we’re psyched about the beta for DevOps Center We’re really excited about DevOps Center, and there are going to be tons of exciting announcements at

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17:02

March Monthly Retro with Mike and Gillian

Salesforce Admins Podcast ·

2022/03/31

Today on the Salesforce Admins Podcast, we’ve got the Monthly Retro for March. Not only that, but we’re putting the dynamic duo back together as Gillian is back! Join us as we talk about all the great Salesforce content from March and everything we have to look forward to at TrailblazerDX. You should subscribe for the full episode, but here are a few takeaways from our conversation from our Monthly Retro. Blog highlights from March We’re really excited about Slack, and Gillian is excited about J.’s

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32:21

Slack Best Practices for Admins with Bear Douglas

Salesforce Admins Podcast ·

2022/03/24

Today on the Salesforce Admins Podcast, we talk to Bear Douglas, Senior Director of Developer Relations at Slack. Join us as we talk about how the powers of admins and Slack combined have the potential to change how all of our users work within our organizations for the better. You should subscribe for the full episode, but here are a few takeaways from our conversation with Bear Douglas. Why more channels can help with information overload Bear and her team write Slack’s API docs, creates SDKs and

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36:50

How Salesforce Admins Can Be Business Leaders with...

Salesforce Admins Podcast ·

2022/03/17

Today on the Salesforce Admins Podcast, we talk to Jeff Berger, VP, Director of Salesforce Operations at Academy Bank. Join us as we talk about what’s happened since his last time on the pod and what he’s learned about how to be proactive as a tech leader in your organization. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jeff Berger. From solo Admin to Director of Salesforce Operations The last time we talked to Jeff, he was a Salesforce

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29:46

On Using Slack for Sales with Scott Beeler

Salesforce Admins Podcast ·

2022/03/10

Today on the Salesforce Admins Podcast, we talk to Scott Beeler, Lead Solution Engineer at Salesforce. Join us as we talk about using Slack for sales and how Scott uses it on a day-to-day basis to process his job function. You should subscribe for the full episode, but here are a few takeaways from our conversation with Scott Beeler. Why Slack and sales go hand-in-hand “My job as a Lead Solution Engineer is to be the conduit between our customers and Salesforce to ensure that whenever we enter into

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213 results

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