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PODCAST

The Best Friends Podcast

Best Friends Animal Society

An animal welfare professional’s typical day includes unparalleled joy and heart-wrenching despair, often in equal measure. The burnout is real but it’s the hard-won progress that sustains us. The Best Friends Podcast brings you stories from the front lines of lifesaving. You’ll hear from leading experts on topics that impact all of us. These are stories that matter to shelters, rescue groups, and the animal welfare organizations that enable their service to a community and its animals. These are

business non-profit

All Episodes

42:21

2020 by the numbers

The Best Friends Podcast ·

2021/06/24

Did you know that nearly half of the animal shelters in the United States are now no-kill? That is just one of many encouraging discoveries in the Best Friends 2020 National Dataset.Each year, Best Friends undertakes this massive data collection and compilation effort to measure lifesaving progress towards the no-kill 2025 goal. It is the most comprehensive, accurate dataset tracking sheltered dogs and cats in the United States. It shows us what’s happening at the national level and provides us data

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23:13

Unicorn Foster Squad

The Best Friends Podcast ·

2021/06/17

One of the most at-risk populations in animal shelters is large dogs. In communities big and small, urban and rural, big dogs struggle to make it out alive most often due to behavioral issues.Whether they came into the shelter with those behaviors or not, time in a shelter environment is stressful. Stress can lead to undesirable behaviors; undesirable behaviors mean longer stays in the shelter, and more time in the shelter can lead to more stress.This week we look at one organization's unique and

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36:37

If "nobody's perfect," then why do we expect all pet...

The Best Friends Podcast ·

2021/06/10

Every time someone chooses to adopt an animal, we have the opportunity to positively change that person's life and save the life of an animal. So why do we still put up so many barriers that make adopting an animal so unreasonably difficult?The reasons to deny a pet adoption are as vast as they are inane. Sometimes it's because of age (of the adopter and/or the pet). Others are rejected because they are a renter, while another potential adopter may own a home, but the yard doesn't have a fence. Some

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23:02

The 2021 Best Friends National Conference

The Best Friends Podcast ·

2021/06/03

Each year, thousands of people hit the road and converge at the Best Friends National Conference. It's a highlight of the year, which is why the cancelation of last year's event due to COVID-19 was such a disappointment. This year the conference is back but will, for the first time, be held virtually.A virtual Best Friends National Conference has benefits. For example, no travel means more people than ever before can attend. It's one of the largest ever, with 135 speakers and 91 different sessions

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43:01

Managed intake programs

The Best Friends Podcast ·

2021/05/27

The pandemic forced a lot of changes across the industry. The lockdowns, for example, required shelters to find ways to provide services while being closed. The massive support from the public who offered foster homes took much of the burden from the shelter system, but there was still a need to take in animals. Many shelters decided to try implementing a managed intake program.The objective of managed intake is to find the best possible outcomes for pets, which often doesn’t mean entering the

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12:52

Kitten Action Team

The Best Friends Podcast ·

2021/05/20

When a resident of Sacramento, California, calls the 3-1-1 customer service hotline to report kittens in need, they don't route that call to a uniformed animal services officer. Instead, a member of a new volunteer-powered field response team is assigned the case.These dedicated volunteers (who were already performing T-N-R across the city on their own) are empowered to make decisions based on what they feel is the best solution in each instance. This repeatable and straightforward program is

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24:50

Saving lives in rural Indiana

The Best Friends Podcast ·

2021/05/13

The Brown County Humane Society, an open-admission shelter, has been a shining example of no-kill success for a long time. They first reached the 90% save rate benchmark in 2008. At that time, there were still many naysayers who didn’t even believe no-kill was possible at all, let alone in a community like Brown County.Since that time, the organization has continued to increase its save rate - staying above 95% since 2010. In 2019 it was 98.3%! And they’ve done that with an intake of roughly 700

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48:38

Ed Jamison - Part Two

The Best Friends Podcast ·

2021/05/06

Check out part one of our interview with Ed Jamison here.In 2017, Ed Jamison left his position as Chief Animal Control Officer in Cleveland, Ohio, to take on the director position at Dallas Animal Services (DAS) in Texas. With an annual intake of more than 32,000 animals that year, he accepted what many would call a formidable challenge laid out by city officials to create a safer community for people and pets.In 2018, they launched the Dallas90 campaign, a rallying cry to the community to step up

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39:54

Ed Jamison - Part One

The Best Friends Podcast ·

2021/04/29

In 2017, Ed Jamison left his position as Chief Animal Control Officer in Cleveland, Ohio, to take on the director position at Dallas Animal Services (DAS) in Texas. With an annual intake of more than 32,000 animals that year, he accepted what many would call a formidable challenge laid out by city officials to create a safer community for people and pets.In 2018, they launched the Dallas90 campaign, a rallying cry to the community to step up and support the effort to save every healthy or treatable

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29:38

Keeping ourselves whole

The Best Friends Podcast ·

2021/04/22

Whether you call it burnout, compassion fatigue, or something else, the constant demands in the animal services field can be at times overwhelming. There are so many animals in need, but only one of you, right?! The feelings that come with those beliefs are can be incredibly challenging and sometimes can drive people away from the field or to self-destructive acts.Due to the importance of the work, we are continually living in a state of urgency quite literally with lives hanging in the balance. It

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22:49

Reimagining field services: Helping people and pets...

The Best Friends Podcast ·

2021/04/15

It’s National Animal Care and Control Appreciation Week!This week we honor these front-line heroes by sharing a story of how officers in Sacramento, California, are doing their part to save lives - of both the two and four-legged kind. The chief of animal services for the Front Street Animal Shelter, Jace Huggins, tells us about a partnership with their local public health department.To all of you working in the area of field services, on behalf of everyone at Best Friends, we’d like to say thank

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32:24

Community-supported kitten care

The Best Friends Podcast ·

2021/04/01

Kitten season has arrived, which means shelters and rescue organizations across the country are starting to feel the crunch. As fluffy and adorable as they may be, this barrage of vulnerable animals stretches even the most well-resourced organizations thin.Today we hear from the director of animal services in Long Beach, California, Staycee Dains. Their partnership with local rescue organization Helen Sanders CatPAWS is a perfect example of community-supported sheltering. If you’re willing to

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29:33

Who Wants to Be a Lifesaver?

The Best Friends Podcast ·

2021/03/25

This week we transform The Best Friends Podcast into our version of one of the world’s most beloved game shows!Players representing four Network partner organizations put their knowledge to the test with questions such as:What is the only state where every individual shelter has reached the 90% save rate benchmark?How many eyelids do dogs have?According to a Best Friends study from 2020, what percentage of adults feel it is very important or essential to have no-kill shelters in their area?Do you

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23:06

When leading requires a push

The Best Friends Podcast ·

2021/03/18

When a community implements lifesaving programs, and the shelter, rescue organizations, and the public all come together as one, it's a beautiful thing! But the road to achieving no-kill can often feel anything but beautiful.Societal change is challenging. It often requires agitation but in a movement driven by kindness, how do you find the right balance while lives hang in the balance every day?This week we talk with Jamie Case from American Pets Alive! who shares lessons she learned in her career

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45:37

Los Angeles now a No-Kill City thanks to NKLA Coalition

The Best Friends Podcast ·

2021/03/11

Launched in 2012, The NKLA (No-Kill Los Angeles) Coalition set out to do what many believed to be unattainable. Bring the combined save rate for Los Angeles Animal Services (LAAS) across the 90% threshold for a full calendar year.With a 2020 save rate of 90.49%, it’s now official: Los Angeles is a no-kill community. L.A. is now the most populous, most racially and economically diverse, and largest community geographically to attain no-kill status.This epic achievement results from ten years of

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34:37

Advancing diversity, equity, and inclusion in animal...

The Best Friends Podcast ·

2021/03/04

The murder of George Floyd in Minneapolis last May reignited the Black Lives Matter movement and catalyzed a long-overdue, nationwide conversation about racism, social justice, biases, and privilege. Animal sheltering and animal welfare have long suffered from a lack of diversity, and we know that has negatively impacted both the people and pets in the communities we serve.Change starts from within, so Best Friends, like many others, set out to understand how to prioritize diversity, equity, and

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34:18

Deadly Texas Weather Brings Together Lifesaving...

The Best Friends Podcast ·

2021/02/25

Right now, hundreds of people representing dozens of shelters and rescue organizations are working tirelessly to help those who need assistance due to the winter storm that devastated Texas.It was the first time in history that some parts of Texas were under a winter storm warning. Without the infrastructure and resources to handle ice, snow, and bitterly cold temperatures, millions of people lost electricity. Many also had to go without water or were under boil orders as frozen pipes burst faster

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01:01:43

Julie Castle Returns!

The Best Friends Podcast ·

2021/02/18

Julie Castle, the CEO of Best Friends Animal Society, was the first-ever guest on The Best Friends Podcast, and we were excited to have her back for episode number 52! It's not even been a year since we last spoke, but we had plenty of things to discuss in what has been a very tumultuous year for our field and the country overall.Even though the last 11 months have been overwhelming, Julie says she's tried to see this moment as one of opportunity. And as we finally face the complex issues that have

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58:23

Serving the Underserved in Rural America

The Best Friends Podcast ·

2021/02/11

The United States Census Bureau classifies 3% of the land in the country as urban, and they say that 80% of the total population lives in that area, which means tens of millions of pet owners spread out across a vast, rural area of the country.Rural America is as diverse as it is big. It's multicultural. The people and communities span the socioeconomic spectrum, and just as we see in urban communities, there is a lack of services for pet owners. Helping underserved rural communities can be a big

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01:11:33

Francis Battista

The Best Friends Podcast ·

2021/02/04

It's the 50th episode of The Best Friends Podcast!To celebrate the milestone, we sat down with one of the co-founders of Best Friends, Francis Battista. His contributions to the organization are vast, from his discovery in the 1980s of the land for sale, which now is the sanctuary in Southern Utah, to helping develop much of the outreach work that's integral to reaching the Best Friends goal of No-Kill 2025. He is still involved in many areas of the organization, most notably as the board of

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