PODCAST

The Armchair Show

TheArmchairShow

Automotive podcast, #motortrade radio & Youtube show.

business management

All Episodes

18:34

The importance of having diverse teams for better...

The Armchair Show ·

2021/09/03

Neil Williamson, CEO of Jardines Group made the short, post lockdown trip to join us on The Armchair Show and shared his thoughts, advice and insight on the automotive industry and why it needs to embrace change. Neils passion for the industry is clear as he tells us why now is such an exciting time to be in automotive as it learns to blend the online and offline customer experience. Neil believes the change has been coming, and that recent events have just accelerated the process. He tells us why

24:43

Treat every opportunity as real, NOW - Sean Kelly...

The Armchair Show ·

2021/09/03

In between lockdowns, we jumped at the chance to bring Sean Kelly - MD of Vines BMW & MINI on to The Armchair Show for a socially distanced face to face. Sean's passion and enthusiasm are nothing less than infectious! Sean gives us his insight on why it is vital to treat every single opportunity as real and immediate. We also get to hear his thoughts on why the improved quality and performance of cars from all manufacturers means there are no bad cars anymore, and how it's down to customer

12:51

‘You Need To Change your way of thinking to change...

The Armchair Show ·

2021/09/03

In this spotlight episode: Why you might only get one chance at the sale when a customer visits your showroom. How one client changed their sales staff for brand ambassadors and turned their business around. Why now is the time to make sure you are training your team to excel at handling inbound enquires. On the latest Spotlight Session from The Armchair Show, we were joined by Mark James, Operations Director at Mindcoach Development. Mark has worked in automotive for 8 years, across the UK,

02:53

We asked Codeweavers' chiefs: What's changed in the...

The Armchair Show ·

2021/06/06

With enough years between them to create an 'age related' joke, we instead put our thinking cogs in gear to ask all the right questions to deliver on our mission of helping car dealers to #LearnProsperGrow. Here's a quick highlight from our recent Spotlight Session with Codeweavers - CEO Roland Schaack & Commercial Director Shaun Harris as they unpack the changes they've seen in the automotive industry over the last couple of years. You can catch the full episode here:

19:11

How building trust is key to customer experience -...

The Armchair Show ·

2021/06/06

Alan Grear, Head of Corporate Sales at the WMS Group tells us that his focus is to build value over and above the standard warranty provider, taking a traditionally transactional purchase, and turning it into a way to build trust and loyalty with your customers. We've been wanting to hear from Alan on The Armchair show for ages and with some careful planning, plenty of anti-bac and a 2-metre gap all around, Alan joined us in between lockdowns to help us with our mission to help the industry learn,

19:49

Pendragon's Head of Digital Transformation, Owen Gill...

The Armchair Show ·

2021/06/06

Well here we go again with another belter of a Spotlight Session, this time it's Pendragon's Head of Digital Transformation, Owen Gill. We asked Owen about Pendragon's latest online techniques and methodologies to help you build and craft great customer experiences for your own online car buyers! This Spotlight Session's in association with eBay Motors Group. Along with our other partners, eBay Motors Group have been supporting The Armchair Show to create content that helps the automotive industry

03:43

Will car showrooms survive the switch to online car...

The Armchair Show ·

2021/06/06

The online customer experience is evolving, but Sally says customers still want to come into the dealership to buy a car. What does the future dealership look like? How the industry will be affected by environmental and electrification changes Will Covid affect car sharing?

18:34

Jim Holder, Editorial Director Whatcar? - Why you...

The Armchair Show ·

2021/06/06

Jim Holder, Editorial Director at Haymarket joined us on The Armchair Show to share his views and insight on the automotive industry. Hear Jim's thoughts on the importance of embracing digital and how the internet has changed the face of his own business. Also: How the past few months have been a catalyst for long term change. How 'Don't fear change' is the best 3 words of advice he's ever been given. Jim unpacks why he thinks the automotive industry is so good at innovating and tackling

17:44

Jardines Group, Vines Group, Gtechniq | Episode 10 |...

The Armchair Show ·

2021/06/06

In our latest episode of #TheArmchairShow Is the traditional role of the sales executive merging into a product genius role? Why dealers should make the showroom experience a fun one, not a process. - Why transparency will lead to more sales to more customers in a better way Plus Why understanding what your customers think of you and asking for recommendations is vital. These three great leaders were just brilliant and shared so much of their knowledge and insight into the automotive industry to

21:08

How apprenticeships in the automotive industry REALLY...

The Armchair Show ·

2020/10/12

Aimee graced us with her presence at The Armchair Studios and made us all green with envy over her enthusiasm and energy. This woman is going places, no doubt about it. A student of PSA Group, working under the Vauxhall arm of the business, Aimee is setting the perfect image for what can be achieved through apprenticeships in the automotive industry. This is a MUST SEE video if: - You want to learn how apprenticeships in the automotive industry REALLY work. - You want to learn more or support

35:43

Independent car dealer influencers share top tips:...

The Armchair Show ·

2020/10/12

There's so much knowledge bottled up within the automotive industries most influential people. We're on a mission to open those bottles and get drunk on the wise words of wisdom from the top chaps on this show! This week, we got on the blower (Zoom-er) with: - Umesh Samani, Chairman IMDA & Owner of Specialist Cars/Harris Motor Co. - Jim Reid, Owner of Jim Reid Vehicle Sales. - Ali May-Khalil, Managing Director - Sentience Automotive Solutions. - Jamie Caple, Owner, Car Quay. What's on the

45:32

The Armchair Show | Episode 7 | Kia Motors UK...

The Armchair Show ·

2020/10/12

It's a funny old time for the motor industry, but these next two automotive brain boxes are very optimistic - if you're in the motortrade, that means you should be too. There's some solid advice in this episode, coming direct from the Marketing Director of Kia UK and the What Car? Editorial Director - not to mention a few words from 'Our Mark' and Co-founder of Armchair Marketing, Tanesha Stafford. What's on the show? - What's happening with the car buying data? - Are people ready to buy cars

51:26

Daksh Gupta, CEO Marshall Motor Holdings Talks...

The Armchair Show ·

2020/10/12

We've only gone and had the pleasure of one of the nicest guys in the business - not to mention one of the most successful. Did you know Daksh Gupta rose through the ranks from car-washer to becoming the CEO of one of the UK's largest car dealer groups? Look out for the unexpected guest and comment below if you see... Loved by his team at Marshall Motor Holdings plc and proudly sitting with revenues of £2.7BN, 4,600 colleagues & 11th best employer in UK, Daksh is honestly one of the best

52:01

The Armchair Show | Episode 7 | ASE Global, AM...

The Armchair Show ·

2020/10/12

In our latest episode of #TheArmchairShow - Is the car industry heading for click and collect? - Find out how Mike Jones, Chairman of ASE Global thinks you should manage your cash flow. - The UK automotive industries top influencers reveal the opportunity that exists for young people. PLUS: AM Magazine give us a holistic view of the automotive industry since the world turned upside down, Mike Jones shares positivity from his China offices and Sean Kelly is possibly one of the most positive people

26:42

How to build a brand & sell more - George Mienie, CEO...

The Armchair Show ·

2020/10/12

Automotive leader, spearheader of change, and long-time friend of Armchair Marketing; George Mienie, CEO of AutoTrader South Africa, joins The Armchair Show for a very special edition of our Spotlight Sessions (filmed before COVID-19!!!!!). George talks autonomous cars, how to build a brand and how to sell more cars during challenging times. Why do you want to hear what George says? Well, apart from being one of the best leaders in the automotive industry globally. George has been instrumental

52:11

The Armchair Show | Episode 5 | eBay, Carwow,...

The Armchair Show ·

2020/10/12

In our latest episode of #TheArmchairShow eBay Motor Group says dealers need to prepare, and adapt, as 76% of buyers surveyed said that they are ready and waiting to purchase a new car within 3 months, post lockdown. Sally Fyffe at Corkhills Motor Group reveals how the benefits of working with Linda Jackson at PSA have helped her to achieve success. PLUS: - Dealers are cutting corners, but the Law might cause issues further down the line - Joel Coombes unpacks the latest info regarding

52:28

The Armchair Show | Episode 4 | Marshalls, eBay...

The Armchair Show ·

2020/10/12

In our latest episode of #TheArmchairShow in partnership with eBay Motors Group. Well, it was a massive episode to say the least. A brilliant bunch of guests, who collectively make up an encyclopedia of the automotive industry. We thank them for helping us to keep to our mission of helping people to learn, prosper & grow. What's on the show? - Will the cay buying journey move online? - How will unaccompanied test drives effect car sales? - What can car dealers & OEMs learn from the

06:06

The Armchair Show | Episode 3 | Automotive podcast,...

The Armchair Show ·

2020/03/10

In the latest episode of The Armchair Show, Allistair Carmichael did the talking and made our day with his silky smooth advice, knowledge and opinions about the automotive industry. In our latest episode of #TheArmchairShow YOUNG PEOPLE CAN WIN BIG - What opportunities are there for young people when they join the automotive industry? - What can they expect? - How can they take advantage of the change the industry is going through? WIN MORE BUSINESS WITH ALLISTAIR'S TRICKS & TIPS - Where should

42:33

The Armchair Show | Episode 2 | Automotive podcast,...

The Armchair Show ·

2020/01/11

Well what would you know? You pop a bunch of bright marketing sparks in a room together to help our viewers to learn prosper and grow - and EVEN WE didn't realise just how big the impact would be. Find out what some of the most influential people in automotive marketing think about key challenges facing car dealers in 2019 & 2020. Episode 2 | Guests Joel Combes, Sales and Marketing Director, Lawgistics (episode sponsor) Darren Pengelly, Head of Marketing and Commercial Actions, Eurorepar Car

47:54

The Armchair Show | Episode 1 | Automotive podcast,...

The Armchair Show ·

2020/01/10

"Why aren't there hover-boards?" - Phill Jones, eBay Motors. You can't say fairer than that! Andy Whitehair, CEO of Autofinity unpacks autonomous vehicle investment worldwide. Our Host Mark Ellis asks "Where have the posters of cars on the walls gone?" Episode 1 | Guests Phill Jones, Head of eBay Motors Group Neil Smith, Operations Director, Imperial Cars Andy Whitehair, CEO, Autofinity Pontus Riska, VP Sales & Support, Rapid RTC Also: - Did Elon must really make a mistake throwing that big

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