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PODCAST

The Raving Patients Podcast

The Raving Patients Podcast, where reputation matters! Get ready to learn not only how to revitalize your dental practice"s online reputation, but also increase your visibility and credibility on Google and how to use the power of your happy patients to market your practice online with The Reviews Doctor himself, Dr. Leonard Tau! For more information visit: https://www.drlentau.com/

business marketing

All Episodes

33:26

Smile Talk: Leveraging AI Insights for Dental...

The Raving Patients Podcast ·

2024/06/28

Here’s a shocking fact: on average, most dental offices miss at least 30% of their incoming calls. Just imagine all the potential revenue slipping through the cracks just because your staff is too busy to address those calls. Today, I’m bringing you a solution to this! In this episode, I sit down with Breanna McMillen, head of sales at Peerlogic, to find out how conversational AI can improve patient calls and transform dental practice revenue. Breanna's 20-year journey in dentistry, from hygiene

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39:10

How to Save Big on Equipment for Your Practice By...

The Raving Patients Podcast ·

2024/06/21

In today's episode, we tackle a huge pain point for dentists: the sky-high prices for equipment. A not-so-widely-known fact is that there’s a dental tax on equipment. In other words, one machine will be much more expensive for a dentist than for a veterinarian. But there’s an innovative tech platform that can help dental professionals find the best deals through data and AI, and today’s guest is going to share everything you need to know about it. Yasin Abbak is the founder of GroupUps, a new-age

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38:38

Attract New Patients & Grow Your Practice Through...

The Raving Patients Podcast ·

2024/06/14

Dentists often find content creation both time-consuming and intimidating, as it can seem quite out of their wheelhouse. But content marketing is not just for the savvy digital marketers. If done the right way, this powerful tool can help dentists create deeper and more trusting relationships with both existing and potential patients. So, how can you use content creation to attract new patients and grow your practice? I have the perfect guest to answer this. I am joined by Melanie Deziel, an author,

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32:27

10 Things NOT To Do When You’re Hiring for Your...

The Raving Patients Podcast ·

2024/06/07

Hiring is hard, but hiring non-clinical staff for dental practices is harder. If you've been using employment websites, you know by now that half the candidates are unqualified and several will end up ghosting you. The result is limited options, leading dental practices to recruit subpar employees that won’t stay for long. So, how can you find and retain team members that truly align with your practice’s culture and values? The answer is in this episode! Today’s guest is Allison Norris, the founder

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35:58

Supercharging Your Branding for Your Dental Practice...

The Raving Patients Podcast ·

2024/05/31

How many times have you confused one dental practice with another? I know I have! It’s tricky for dental practices to stand out when it comes to branding. Several use generic stock images and cookie-cutter templates to push content online, missing that one thing that truly sets them apart — authenticity. In this episode, I sit down with Sarah Ruberg, a seasoned branding expert in the dental industry, to break down the strategies that will supercharge your dental practice’s branding. Sarah is the

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33:58

How to Efficiently Exit Your Practice & Maximize Your...

The Raving Patients Podcast ·

2024/05/24

Have you planned an exit strategy for your dental practice? It’s commonplace to draft a business plan, but the roadmap for selling and exiting and doing so for max profits is often overlooked. Also, most dentists give themselves too little time and typically overestimate its worth due to emotional attachment. So what do dentists need to know to have an efficient and profitable exit? You’re going to find out in this episode. Today, I’m speaking with Brian Michaud from the Encompass Group LLC. He has

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34:06

Reimagine Your Operations Manual & Revolutionize Team...

The Raving Patients Podcast ·

2024/05/17

The average amount spent on dental staff training is about $1,500 per person per year, which is a significant expense for small to mid-sized dental practice owners. But is all that expense really worth it when research shows that learners forget an average of 70% of the new information within 24 hours? Today, I’m sharing a better way to manage operations and train staff within your dental practice. I'm thrilled to introduce Laura Johnston, the innovative founder of My Dental SOP and a former

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38:17

Why Media Endorsements Are Gold for Dentists & How To...

The Raving Patients Podcast ·

2024/05/10

If you feel like your dental practice needs a reputation boost, you should consider leveraging media appearances. But how exactly do you go about that? And what makes a good story? In this episode, I’ve invited media guru and branding expert Christine Haas, CEO of Haas Media and founder of The AI Newsroom. She spent 15 years out of her celebrated career in broadcast journalism, winning multiple industry accolades, including Emmys and Associated Press Awards. Christine now helps hundreds of business

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35:51

Empowerment in Dentistry: The Game Changing Impact Of...

The Raving Patients Podcast ·

2024/05/03

Have you ever wondered how top professionals in dentistry keep climbing higher? And how can you do the same? Many dental professionals are hungry for growth, but lack the guidance to move forward. That's where mentorship and coaching can play a pivotal role. Today, I’m thrilled to welcome Deneen Dismore, a dynamic fractional CMO and new patient acquisition specialist with a rich background in dental marketing. Known for her innovative strategies in patient acquisition and retention, Deneen has made

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33:39

The AI Advantage: Marketing Full Arch Dental Implants...

The Raving Patients Podcast ·

2024/04/26

Producing content for marketing and keeping up with potential leads can be challenging for many dental practices. If your human staff is struggling to get it done, why not make it happen with the help of AI? Today, I’m sharing how AI for dental marketing can help give you the competitive edge you need! My guest is Wendy Richmond, CEO of Results Matter Dental Marketing. Wendy brings well over a decade of experience as a marketing director for multimillion-dollar dental practices, where she has

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29:48

The #1 Thing Stopping Dentists from Thriving | Andrea...

The Raving Patients Podcast ·

2024/04/19

Did you know that women suffer from burnout at higher rates than men do? This is also true for women in leadership positions, including dentistry. Today’s episode sheds light on the pressing issue of burnout, particularly among female dentists. My guest is Andrea Smith, an advocate for well-being and empowerment, particularly in the healthcare field. After a decade in the corporate world, she became exhausted from juggling the roles of employee, mother, wife, and friend. Andrea decided to create

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35:12

Why Crafting an Unparalleled Experience for Your...

The Raving Patients Podcast ·

2024/04/12

Did you learn customer service at dental school? Most dental professionals barely scratch the surface of business-related subjects in their education. But to have a thriving dental practice, you need to deliver an unparalleled patient experience. And for that, learning the art of customer service is a must. To explain how to achieve this is today’s guest, Daniela Skeen. She’s the founder of Dentaedge, CFO of National Direct Signs, and an influential speaker, coach, and consultant to dental

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37:32

You Thought You Would Be Happy When…: Tarryn...

The Raving Patients Podcast ·

2024/04/05

They said success would make us happy. They were wrong. Let's find out what truly matters. Healthcare professionals are often caught in the pursuit of success at the expense of their well-being, often leading to burnout or disenchantment with their jobs. Today’s episode redefines what true success and happiness look like with the guest Tarryn MacCarthy, an orthodontist and transformational mindset and happiness coach for healthcare professionals. We start by exploring Tarryn's journey to finding

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36:34

Wanderlust and Wellness: The Journey of The Roaming...

The Raving Patients Podcast ·

2024/03/29

Infection control is sometimes an afterthought in dental practices. When overlooked, it comes with hidden costs and many dangers for patients and practitioners. Today’s episode features Michelle Strange, a trailblazing nomadic dental hygienist, educator, and advocate for advanced dental hygiene practices. With over two decades in the field, Michelle brings her unique insights on infection prevention, arguing that effective infection control is more than a regulatory checkbox; it's a cornerstone of

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39:23

Skills You Need To Become Less Insurance Dependant...

The Raving Patients Podcast ·

2024/03/22

If you’re a PPO practice, you might be feeling the squeeze from decreasing insurance reimbursements. Many hygiene-heavy family practices are in the same boat, struggling with the impact of insurance on their bottom line. Today’s episode features Dr. Andrew Turchin, a master of cosmetic and reconstructive dentistry, who shares his journey from a bustling New York City practice to the slopes of Aspen, Colorado. Andrew shares the perks of being an insurance-independent practice, emphasizing the

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37:50

Treating People Not Patients: The Importance of...

The Raving Patients Podcast ·

2024/03/15

Have you ever felt like your dental visit was more about the procedure than you? Well, the issue is that doctors are only trained to perform procedures and not on customer service. To shed more light on this issue is today’s guest, Dr. Michael Sonick, a respected periodontist whose mission is to treat people, not just patients, which is the title of his industry-changing book. Due to his reputation for excellent customer care, his fee-for-service practice is routinely booked 2-3 months in advance.

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28:47

The Supercharge Your Dental Practice with Big Cases...

The Raving Patients Podcast ·

2024/03/13

Imagine learning the latest in dental implants and clear aligners, not in a cramped conference room, but with the pink sands of Bermuda a few steps away. Learn all about supercharging your dental practice with big cases at our upcoming conference in Bermuda! On today’s podcast episode, I brought on my co-organizers, Allison Lacoursiere and Matthew Petchel to talk about this exciting event. First and foremost, we explain why we chose Bermuda as the location, touching on what will separate this event

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30:15

IMvision Dental and the Future of AI in Dentistry...

The Raving Patients Podcast ·

2024/03/08

What if AI in dentistry could make the management of dental implant procedures much easier? Today, I’m sharing a solution with you. This episode features Dr. Dexter Mattox, the brain behind IMvision Dental, a cloud-based implant tracking platform that's setting new standards in dental technology. Dexter, an oral surgeon with a passion for tech, has leveraged his expertise to tackle one of the dental industry's biggest challenges: streamlining the complex workflow of dental implants. He’s here to

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36:49

Discussing The Aligner Boom of 2024 and Beyond With...

The Raving Patients Podcast ·

2024/03/01

Are you maximizing the potential of clear aligners in your dental practice? This highly sought-after service is quickly becoming a must-have for dentists looking to stay at the forefront of innovation and patient satisfaction. For today’s episode, I’ve invited clear aligner advisor and 2024 Dentist Influencer of the Year, Dr. Avi Patel, to share everything you need to know to get started with clear aligners in your practice. As a leading educator and advocate for clear aligners, Dr. Patel shares his

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35:37

Data-Driven Marketing for Your Dental Specialty...

The Raving Patients Podcast ·

2024/02/23

Do you have a dental specialty practice? If so, you might know by now that it takes more than just exceptional care to stand out. Promoting a specialized service comes with its unique challenges, so understanding the difference between B2C and B2B marketing strategies can transform a struggling practice into a thriving one. To tell us all about it is this week’s guest, Stacy Hill, a B2B marketing expert. She founded Endo Marketing Group after assisting with marketing her husband’s endodontic

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