Lotte Harper is online and recording.Watch the livestream online at https://lotteh.com/stream/Daisy/ My name is Charlotte Harper, and I am a full stack Linux website and web app developer, actress, model, mother and cosmetics enthusiast living in Seattle, WA. Listen to the podcast as audio at https://damita.transistor.fm/ Visit online at https://lotteh.com and glamgirlx.com Chat with me at https://glamgirlx.com/chat Contact me at https://glamgirlx.com/contact See you there xoxo Recorded on

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CX Today’s Charlie Mitchell welcomes Wajih Kazmi, Senior Product Marketing Manager at RingCentral, to discuss the company's new AI Maturity Assessment. The pair explore how the free, 10-minute assessment helps organizations understand their readiness for contact center AI and create a clear roadmap. In doing so, they break down: 🔍 What Is the AI Maturity Assessment, and What Problems Does It Solve? 🔍 Kazmi explains how the tool removes uncertainty around AI adoption, helping businesses

Enghouse VP of Sales, Paul Stanczak, reveals practical strategies to navigate customer experience challenges and maximize ROI in a fast-changing landscape. In the latest edition of The Big CX Update, Rhys Fisher sits down with Paul Stanczak, VP of Sales at Enghouse, to explore the challenges and opportunities facing customer experience leaders in today’s dynamic market. From AI-driven automation to practical tech investments, Stanczak shares actionable insights on how organizati...

AI isn’t here to replace contact center agents — it’s here to help them thrive. In this exclusive CX Today interview, Deputy Editor Rhys Fisher speaks with Mackenzie Ellis, Solutions Specialist at ComputerTalk, about how artificial intelligence is transforming the agent experience. Far from the outdated “robots versus humans” debate, Ellis shares real-world examples of AI as a co-pilot: handling repetitive tasks, authenticating callers, and prepping desktops with the right context — all so a...

In this episode of CX Today, host Kieran Devlin sits down with William Rubio, Chief Revenue Officer at CallTower, and Joe Bigio, SVP of CCaaS, CX, and Conversational AI at Inoria, to explore how the strategic merger between the two companies is reshaping the CCaaS landscape. With over 50 years of combined experience, Rubio and Bigio unpack the real-world challenges organisations face when deploying CCaaS and AI — and how their combined forces are making smarter, more integrated communications...

Many businesses have poured millions into AI, only to walk away with broken promises and frustration. That’s why this conversation with Miratech’s Erik Delorey is a must-watch for every CX leader. If your AI strategy isn’t outcome-driven, it may already be heading for disaster. In this exclusive CX Today interview, Erik shares sharp insights and battle-tested advice on avoiding the biggest AI pitfalls in customer experience. Key Takeaways Why bad data = bad outcomes (and how to fix it)The bro...

CX Today’s Charlie Mitchell welcomes Janet Vito, SVP of Marketing at Cyara. The pair explore Pulse 360, Cyara’s CX Assurance engine that proactively monitors, tests, and optimizes customer service journeys across voice, digital, and AI channels. In doing so, they consider: 🔍 What Is Pulse 360, and What Problems Does It Solve? 🔍 Vito explains how Pulse 360 delivers end-to-end visibility, proactively detecting friction points before they impact customers, and ensuring a frustration-free

Lotte Harper is online and recording. Watch the livestream online at https://lotteh.com/stream/Daisy/ My name is Charlotte Harper, and I am a full stack Linux website and web app developer, actress, model, mother and cosmetics enthusiast living in Seattle, WA. Listen to the podcast as audio at https://damita.transistor.fm/ Visit online at https://lotteh.com and glamgirlx.com Chat with me at https://glamgirlx.com/chat Contact me at https://glamgirlx.com/contact See you there xoxo Recorded on

The company reportedly believes it could avoid more than half a million future hires.Learn more about your ad choices. Visit podcastchoices.com/adchoices

Every Thursday morning we chat with movie buff Shane A. Bassett to get you up to speed with everything you should be watching at the movies and on streaming platforms.See omnystudio.com/listener for privacy information.

Today in the business of podcasting: Adam Bowie on the Spotify Netflix deal, how YouTube's dynamic brand insertion tool could change upfronts in 2026, Netflix's Still Watching report, and 11 lessons for podcasting from SXSW Sydney.Find links to every article covered by heading to the Download section of SoundsProfitable.com, or by clicking here to go directly to today's installment.

Here's something that data science courses don't prepare you for: even your most brilliant analysis can fail if you can't navigate the human side of your organisation. And office politics becomes especially tricky when you're running experiments. You're essentially asking people to place bets on their ideas - and then potentially delivering the news that their bet didn't "win".In this Value Boost episode, Miguel Curiel joins Dr. Genevieve Hayes to share practical strategies for handling the

After endless Silicon Valley takes on how generative AI would radically change scientific discovery, the founders decided that the pieces were finally in place to make this a reality. Or at least to found a startup that attempted it.Learn more about your ad choices. Visit podcastchoices.com/adchoices

Freight rates might look like they’re holding steady — but when you adjust for inflation, the real story tells a very different tale. In this week’s Supply Chain Secrets, Caroline Weaver and Lars Jensen break down why inflation-adjusted freight rates on major trade lanes have quietly slipped below pre-pandemic levels, even as indices like the SCFI show nominal increases. They also discuss how politically charged tariffs are blurring the line between trade policy and politics, and why a single...

Listen to a recap of the top stories of the day from 9to5Mac. 9to5Mac Daily is available on iTunes and Apple’s Podcasts app, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players.Sponsored by Backblaze: Never lose a file again. Use code "9to5daily" at checkout for 20% off or try for free. New episodes of 9to5Mac Daily are recorded every weekday. Subscribe to our podcast in Apple Podcast or your favorite podcast player to

Elizabeth Callaghan fills in for Enda Brady to talk about the latest news and current affairs from the UK.See omnystudio.com/listener for privacy information.

🔗 Explore Our Latest Resources:ORDER MY NEW BOOK: Welcome to the Jungle: https://a.co/d/hAFI7cN 2025 Digital Transformation Report: https://www.thirdstage-consulting.com/reports/2025-digital-transformation-report/ 20 Lessons from 1,000 Digital Transformations: https://www.thirdstage-consulting.com/reports/ebook-20-lessons-from-1000-erp-implementations/ 2025 Guide to AI Strategy & Implementation: https://www.thirdstage-consulting.com/reports/guide-to-ai-strategy/ Free Transformation

This story was originally published on HackerNoon at: https://hackernoon.com/aussivo-debuts-trust-first-cloud-infrastructure-at-blockchain-life-dubai. They have developed the Verifiable Cloud Layer. It is an auditable, tamper-resistant foundation that brings blockchain-grade integrity and transparency to moder Check more stories related to web3 at: https://hackernoon.com/c/web3. You can also check exclusive content about #web3, #aussivo,

Notion 3.0 is here, and it's not just a note-taking app anymore—it's a full-blown AI agent platform. 🤯 We're diving into 13 game-changing use cases that leverage its new, deeply integrated AI capabilities.We’ll talk about:A deep dive into Notion 3.0's new AI agent features, which can access multiple models like Claude and ChatGPT.How to use the new contextual awareness (the "@" feature) to have AI create entire workflows based on your own pages and databases.Use Case #1: Creating sophisticated,