Welcome to Episode 270 of the Digital Tourism Show and in this 5-min workshop I want you to create your own crystal ball... a 2-year cash-flow predictor that allows you to see how your business will look like over the next 2 years. I have been using a cash-flow crystal ball for the past 10 years and have found it invaluable for planning for the future. Once set up, you will not only have a complete overview of how healthy your business is but it also helps you see into the future and give you the

An Extract from Being Unstoppable - Remember When Life Gets Challenging, "You've Got This" 𝗖𝗛𝗔𝗣𝗧𝗘𝗥 𝟲 - 𝗬𝗢𝗨𝗥 𝗪𝗔𝗬 𝗙𝗢𝗥𝗪𝗔𝗥𝗗 𝗖𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝗢𝗿𝗱𝗲𝗿 𝗮𝗻𝗱 𝗣𝘂𝗿𝗽𝗼𝘀𝗲 “If your actions inspire others to dream more, learn more, do more, and become more, you are a leader.” John Quincy Adams To possess an unstoppable mindset, you need to adapt the practices of great leaders – staying focussed and prioritising what is important is essential. One of the questions I like to ask

Looking at Your Customer Purchase Journey - 5 minute Workshop In this workshop I am going to ask you to look at your customers' purchase journey and determine if there are any gaps in your sales and marketing, meaning you are possibly missing out on potential opportunities to sell or upsell to that customer. It will also make you think on the platforms and tools that your customer may use. In the PDF guide that you can download below, you will see an overview and a diagram of a customer's purchase

Listen to the User Adoption Podcast interview with Star Hofer For more information, visit useradoptionpodcast.com You can follow the User Adoption Podcast on: Apple Podcasts Google Podcasts Radio.com RadioPublic Spotify Stitcher TuneIn Questions?

An Extract from Being Unstoppable - Remember When Life Gets Challenging, "You've Got This" 𝗖𝗛𝗔𝗣𝗧𝗘𝗥 𝟲 - 𝗬𝗢𝗨𝗥 𝗪𝗔𝗬 𝗙𝗢𝗥𝗪𝗔𝗥𝗗 𝗦𝗲𝘁𝘁𝗶𝗻𝗴 𝗜𝗻𝘁𝗲𝗻𝘁𝗶𝗼𝗻𝘀 I have always been an avid goal-setter. In fact, it is one of the topics I regularly train people in as I know setting goals is an important part of strengthening self-confidence as it helps shape and revise how you define yourself. Setting goals and achieving them adds to your sense of accomplishment. Setting goals and

Welcome to the Digital Tourism Show episode 267 and the first of our 5 min workshops in which I will provide you with tasks that you can do for 5 min a day. Today, I am going to cover reviews and assign you a task to ask for reviews from previous customers. Next to actual bookings, reviews are the lifeblood for any tourism business as it can be all the difference between someone selecting your experience over another. Building trust in the minds of your customers is what makes them book with you