PODCAST

The Salesforce Admins Podcast

Mike Gerholdt

A podcast for Salesforce Admins who are solving problems in the cloud.

technology

All Episodes

27:39

How Salesforce Admins Are Evolving To Run the Agentic...

The Salesforce Admins Podcast ·

2026/03/26

Today on the Salesforce Admins Podcast, we talk to Rebecca Saar, Senior Director of Admin Relations at Salesforce. Join us as we chat about governance, productivity, and why Salesforce Admins are more essential than ever in the Agentic Enterprise. You should subscribe for the full episode, but here are a few takeaways from our conversation […]The post How Salesforce Admins Are Evolving To Run the Agentic Enterprise appeared first on Salesforce Admins.

en-US

27:24

How Can Agentforce Help Manage a Salesforce Backlog?

The Salesforce Admins Podcast ·

2026/03/19

Today on the Salesforce Admins Podcast, we talk to Neil Foglio, Solution Architect at Arkus. Join us as we chat about how to use a backlog to prioritize requests in your Salesforce org, and how Agentforce can help improve transparency and trust. You should subscribe for the full episode, but here are a few takeaways […]The post How Can Agentforce Help Manage a Salesforce Backlog? appeared first on Salesforce Admins.

en-US

27:56

The Future of Salesforce Setup Is Agent-Driven

The Salesforce Admins Podcast ·

2026/03/12

Today on the Salesforce Admins Podcast, we talk to Cheryl Feldman, Senior Director of Product Management at Salesforce. Join us as we chat about how Agentforce is reshaping the Setup experience. You should subscribe for the full episode, but here are a few takeaways from our conversation with Cheryl Feldman. From 1,300 pages to one […]The post The Future of Salesforce Setup Is Agent-Driven appeared first on Salesforce Admins.

en-US

17:17

How Does Agent Script Give Admins More Control?

The Salesforce Admins Podcast ·

2026/03/05

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how to get started with Agent Script and how it helps admins build better AI agents. You should subscribe for the full episode, but here are a few takeaways from our […]The post How Does Agent Script Give Admins More Control? appeared first on Salesforce Admins.

en-US

19:07

What Are True to the Core Deep Dives at TDX?

The Salesforce Admins Podcast ·

2026/02/26

Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about the new True to the Core Deep Dive sessions coming to TDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard. True to […]The post What Are True to the Core Deep Dives at TDX? appeared first on Salesforce Admins.

en-US

28:46

How Do I Understand a Complex Salesforce Formula...

The Salesforce Admins Podcast ·

2026/02/19

Today on the Salesforce Admins Podcast, we talk to Gaurang Mathur, Senior Product Manager on the AI App Development team at Salesforce. Join us as we chat about how Setup with Agentforce is changing the way admins create, modify, and understand formulas. You should subscribe for the full episode, but here are a few takeaways […]The post How Do I Understand a Complex Salesforce Formula Quickly? appeared first on Salesforce Admins.

en-US

28:54

How Agentforce Vibes Is Changing How Salesforce...

The Salesforce Admins Podcast ·

2026/02/12

Today on the Salesforce Admins Podcast, we talk to Tiaan Kruger, Senior Director of Product Management at Salesforce. Join us as we chat about Agentforce Vibes and what it really means to build with AI on the Salesforce platform. You should subscribe for the full episode, but here are a few takeaways from our conversation […]The post How Agentforce Vibes Is Changing How Salesforce Admins Build Apps appeared first on Salesforce Admins.

en-US

35:12

The Importance of Human in the Loop for Agentforce

The Salesforce Admins Podcast ·

2026/02/05

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how the human in the loop is key to building reliable, predictable AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua […]The post The Importance of Human in the Loop for Agentforce appeared first on Salesforce Admins.

en-US

28:10

Setup with Agentforce Makes Salesforce Admin Tasks...

The Salesforce Admins Podcast ·

2026/01/29

Today on the Salesforce Admins Podcast, we talk to Cheryl Feldman, Senior Director of Product Management at Salesforce. Join us as we chat about how Agentforce will make Setup smarter, faster, and way more helpful. You should subscribe for the full episode, but here are a few takeaways from our conversation with Cheryl Feldman. Setup […]The post Setup with Agentforce Makes Salesforce Admin Tasks Easier appeared first on Salesforce Admins.

en-US

34:23

From Invisible to Intentional: A Practical Way Admins...

The Salesforce Admins Podcast ·

2026/01/22

Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications & Engagement, and Kylie McKlveen, Director of Product Marketing at Salesforce. Join us as we chat about how admins can level up the security of their orgs using a simple framework for understanding security in Salesforce. You should subscribe […]The post From Invisible to Intentional: A Practical Way Admins Can Approach Salesforce Security appeared first on Salesforce Admins.

en-US

32:35

Exploring Agentforce Vibes Through Real-World Admin...

The Salesforce Admins Podcast ·

2026/01/15

Today on the Salesforce Admins Podcast, we talk to Daryl Moon, Founder of CertifyCRM.com. Join us as we chat about how curiosity and a test-first mindset can help you get the most out of Agentforce Vibes. You should subscribe for the full episode, but here are a few takeaways from our conversation with Daryl Moon. […]The post Exploring Agentforce Vibes Through Real-World Admin Use Cases appeared first on Salesforce Admins.

en-US

26:46

How Can Admins Influence the Salesforce Product Roadmap?

The Salesforce Admins Podcast ·

2026/01/08

Today on the Salesforce Admins Podcast, we talk to Rebecca Sherrill, VP, and Shelly Erceg, Product Leader, both on the Salesforce Research and Insights team. Join us as we chat about the newest updates to IdeaExchange, including RoadmapExchange and Idea Insights, and why now is the perfect time to get involved. You should subscribe for […]The post How Can Admins Influence the Salesforce Product Roadmap? appeared first on Salesforce Admins.

en-US

23:43

2026 Roadmap for Salesforce Admins: AI, Agentforce,...

The Salesforce Admins Podcast ·

2026/01/01

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we look at what’s next for admins and Agentforce in 2026 and revisit our predictions from last year. You should subscribe for the full episode, but here are a […]The post 2026 Roadmap for Salesforce Admins: AI, Agentforce, and Emerging Trends appeared first on Salesforce Admins.

en-US

3:16

The Gift of the Admin

The Salesforce Admins Podcast ·

2025/12/25

Today on the Salesforce Admins Podcast, a holiday fable. The Gift of the admin Once, in a company not unlike yours, There was an Admin named Riley— The kind of Admin who could fix a broken report Before the requestor even finished explaining it. Now, every season brought its own challenges. Deadlines, new features, odd […]The post The Gift of the Admin appeared first on Salesforce Admins.

en-US

36:08

How Agentforce Vibes Speeds Up Admin Workflows

The Salesforce Admins Podcast ·

2025/12/18

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how Agentforce Vibes can help admins debug code, create documentation, and so much more. You should subscribe for the full episode, but here are a few takeaways from our conversation with […]The post How Agentforce Vibes Speeds Up Admin Workflows appeared first on Salesforce Admins.

en-US

25:49

What Skills Transfer Well Into a Salesforce Admin...

The Salesforce Admins Podcast ·

2025/12/11

Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Administrator at the 1916 Company. Join us as we chat about how he got into the ecosystem and what skills transfer well into a Salesforce Admin career. You should subscribe for the full episode, but here are a few takeaways from our conversation […]The post What Skills Transfer Well Into a Salesforce Admin Career? appeared first on Salesforce Admins.

en-US

21:22

How Admins Build Confidence with Agentforce

The Salesforce Admins Podcast ·

2025/12/04

Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about how the Admin Adoption Framework can help you build confidence with Agentforce and her new video series, “Kate Clicks Through It.” You should subscribe for the full episode, but here are a few […]The post How Admins Build Confidence with Agentforce appeared first on Salesforce Admins.

en-US

34:10

How Admins Can Embrace the AI Shift

The Salesforce Admins Podcast ·

2025/11/20

Today on the Salesforce Admins Podcast, we talk to Prag Ravichandran Kamalaveni, Founder & CEO of Skilled Cohort and the Founder & Co-Chair of Salesforce Saturday Cohort Canada. Join us as we chat about his Dreamforce presentation on AI readiness and how to be a better storyteller. You should subscribe for the full episode, but […]The post How Admins Can Embrace the AI Shift appeared first on Salesforce Admins.

en-US

38:17

Why Agentforce Is a Game Changer for Small Businesses

The Salesforce Admins Podcast ·

2025/11/13

Today on the Salesforce Admins Podcast, we talk to Daniel Peter, Chief Technology Officer at Petaluma Creamery. Join us as we chat about how he manages cheese wheels with custom objects and how Salesforce and AI can level the playing field for SMBs. You should subscribe for the full episode, but here are a few […]The post Why Agentforce Is a Game Changer for Small Businesses appeared first on Salesforce Admins.

en-US

34:23

Salesforce Security Made Simple with Invisibles,...

The Salesforce Admins Podcast ·

2025/11/06

Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications & Engagement, and Kylie McKlveen, Director of Product Marketing at Salesforce. Join us as we chat about a simple framework for thinking about security in Salesforce and what you can do to protect your org. You should subscribe for […]The post Salesforce Security Made Simple with Invisibles, Configurables and Enhanceables appeared first on Salesforce Admins.

en-US

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The Salesforce Admins Podcast

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