PODCAST

The Salesforce Admins Podcast

Mike Gerholdt

A podcast for Salesforce Admins who are solving problems in the cloud.

technology

All Episodes

21:22

How Admins Build Confidence with Agentforce

The Salesforce Admins Podcast ·

2025/12/04

Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about how the Admin Adoption Framework can help you build confidence with Agentforce and her new video series, “Kate Clicks Through It.” You should subscribe for the full episode, but here are a few […]The post How Admins Build Confidence with Agentforce appeared first on Salesforce Admins.

en-US

34:10

How Admins Can Embrace the AI Shift

The Salesforce Admins Podcast ·

2025/11/20

Today on the Salesforce Admins Podcast, we talk to Prag Ravichandran Kamalaveni, Founder & CEO of Skilled Cohort and the Founder & Co-Chair of Salesforce Saturday Cohort Canada. Join us as we chat about his Dreamforce presentation on AI readiness and how to be a better storyteller. You should subscribe for the full episode, but […]The post How Admins Can Embrace the AI Shift appeared first on Salesforce Admins.

en-US

38:17

Why Agentforce Is a Game Changer for Small Businesses

The Salesforce Admins Podcast ·

2025/11/13

Today on the Salesforce Admins Podcast, we talk to Daniel Peter, Chief Technology Officer at Petaluma Creamery. Join us as we chat about how he manages cheese wheels with custom objects and how Salesforce and AI can level the playing field for SMBs. You should subscribe for the full episode, but here are a few […]The post Why Agentforce Is a Game Changer for Small Businesses appeared first on Salesforce Admins.

en-US

34:23

Salesforce Security Made Simple with Invisibles,...

The Salesforce Admins Podcast ·

2025/11/06

Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications & Engagement, and Kylie McKlveen, Director of Product Marketing at Salesforce. Join us as we chat about a simple framework for thinking about security in Salesforce and what you can do to protect your org. You should subscribe for […]The post Salesforce Security Made Simple with Invisibles, Configurables and Enhanceables appeared first on Salesforce Admins.

en-US

19:49

Building Salesforce Projects To Land Your Next Role

The Salesforce Admins Podcast ·

2025/10/30

Today on the Salesforce Admins Podcast, we talk to Bradley Condon, Technology and Systems Specialist at Waste Solution Services. Join us as we chat about his Dreamforce presentation and the custom apps Bradley built to help him land his next role. You should subscribe for the full episode, but here are a few takeaways from […]The post Building Salesforce Projects To Land Your Next Role appeared first on Salesforce Admins.

en-US

26:26

How Do I Transition Into a Salesforce Admin Career?

The Salesforce Admins Podcast ·

2025/10/23

Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Administrator at the 1916 Company. Join us as we chat about how he landed his first Salesforce Admin role and what advice he has for folks who are new to the ecosystem. You should subscribe for the full episode, but here are a […]The post How Do I Transition Into a Salesforce Admin Career? appeared first on Salesforce Admins.

en-US

17:45

Get More from Your Org With Salesforce Foundations

The Salesforce Admins Podcast ·

2025/10/16

Today on the Salesforce Admins Podcast, we talk to Naveen Gabrani, Founder and CEO of Astrea IT Services. Join us as we chat about why Salesforce Foundations is a game-changer for admins. You should subscribe for the full episode, but here are a few takeaways from our conversation with Naveen Gabrani. Why Salesforce Foundations is […]The post Get More from Your Org With Salesforce Foundations appeared first on Salesforce Admins.

en-US

14:05

How Can Admins Use Labs Apps To Get AI-Ready?

The Salesforce Admins Podcast ·

2025/10/09

Today on the Salesforce Admins Podcast, we talk to Sharon Klardie, Senior Director of AppExchange Labs & Innovation at Salesforce. Join us as we chat about how Labs empowers Salesforce employees to build and share solutions on the AppExchange, and what that means for admins navigating the new world of AI. You should subscribe for […]The post How Can Admins Use Labs Apps To Get AI-Ready? appeared first on Salesforce Admins.

en-US

26:40

Making Data Cloud Understandable for Admins

The Salesforce Admins Podcast ·

2025/10/02

Today on the Salesforce Admins Podcast, we talk to Abhishek Saxena, Technical Architect at Copado. Join us as we chat about how he learned Data Cloud and why understanding context is the key to making Agentforce shine. You should subscribe for the full episode, but here are a few takeaways from our conversation with Abhishek […]The post Making Data Cloud Understandable for Admins appeared first on Salesforce Admins.

en-US

31:40

How Do Admins Use Business Analysis Skills Effectively?

The Salesforce Admins Podcast ·

2025/09/25

Today on the Salesforce Admins Podcast, we talk to Denise Carbone, Director of Delivery at ImagineCRM. Join us as we chat about her journey from business analyst to external consultant admin and why AI makes BA skills even more valuable. You should subscribe for the full episode, but here are a few takeaways from our […]The post How Do Admins Use Business Analysis Skills Effectively? appeared first on Salesforce Admins.

en-US

28:08

Slack Is Redefining the Salesforce Admin Role

The Salesforce Admins Podcast ·

2025/09/18

Today on the Salesforce Admins Podcast, we talk to Nicole Pomponio, Director of Delivery Management and Operations at SaltClick. Join us as we chat about how admins can unlock the full potential of Slack in Salesforce. You should subscribe for the full episode, but here are a few takeaways from our conversation with Nicole Pomponio. […]The post Slack Is Redefining the Salesforce Admin Role appeared first on Salesforce Admins.

en-US

22:51

Navigating Flow Errors as a New Salesforce Admin

The Salesforce Admins Podcast ·

2025/09/11

Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Admin at the 1916 Company. Join us as we chat about his process for troubleshooting Flow errors and his unexpected path into the Salesforce ecosystem. You should subscribe for the full episode, but here are a few takeaways from our conversation with David […]The post Navigating Flow Errors as a New Salesforce Admin appeared first on Salesforce Admins.

en-US

23:24

How Can Admins Use Slack To Manage AI Agents More...

The Salesforce Admins Podcast ·

2025/09/04

Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack. Join us as we chat about enhancements to Workflow Builder, the Slack features everyone should be using, and the future of AI and Slack. You should subscribe for the full episode, but here are a few […]The post How Can Admins Use Slack To Manage AI Agents More Easily? appeared first on Salesforce Admins.

en-US

16:34

What Is True to the Core Deep Dive?

The Salesforce Admins Podcast ·

2025/08/28

Today on the Salesforce Admins Podcast, we talk to LeeAnne Rimel, Senior Director of Admin and Developer Strategic Content at Salesforce. Join us as we chat about True to the Core Deep Dive and how it will give Salesforce Admins more chances to engage with product leaders, ask questions, and influence the roadmap. You should […]The post What Is True to the Core Deep Dive? appeared first on Salesforce Admins.

en-US

21:26

The 5-Step Framework To Help You Navigate Agentforce

The Salesforce Admins Podcast ·

2025/08/21

Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about the new Agentforce Adoption Framework and her new YouTube series, “Kate Clicks Through It.” You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard. […]The post The 5-Step Framework To Help You Navigate Agentforce appeared first on Salesforce Admins.

en-US

25:24

What’s the Best Way To Teach AI to Salesforce Users?

The Salesforce Admins Podcast ·

2025/08/14

Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce. Join us as we chat about how we can teach AI effectively to admins and the easiest way to learn Agentforce. You should subscribe for the full episode, but here are a few […]The post What’s the Best Way To Teach AI to Salesforce Users? appeared first on Salesforce Admins.

en-US

28:36

AI Is Transforming Marketing From Data to...

The Salesforce Admins Podcast ·

2025/08/07

Today on the Salesforce Admins Podcast, we talk to John Wall, co-host of the Marketing Over Coffee Podcast. Join us as we chat about how new generative AI tools are enabling marketers to get more personalized. You should subscribe for the full episode, but here are a few takeaways from our conversation with John Wall. […]The post AI Is Transforming Marketing From Data to Personalization appeared first on Salesforce Admins.

en-US

25:39

Breaking Into Tech With a Nontraditional Background

The Salesforce Admins Podcast ·

2025/07/31

Today on the Salesforce Admins Podcast, we talk to Derika West, IT Application Support Analyst II at KinderCare Learning Companies. Join us as we chat about how she got started in her tech career and how she started her Salesforce journey. You should subscribe for the full episode, but here are a few takeaways from […]The post Breaking Into Tech With a Nontraditional Background appeared first on Salesforce Admins.

en-US

40:51

Cleaning Data for AI Starts With Context, Not Perfection

The Salesforce Admins Podcast ·

2025/07/24

Today on the Salesforce Admins Podcast, we talk to Chris Emmett, Salesforce Solution Architect at Capgemini. Join us as we chat about how to clean up your data to prepare your org for Agentforce, and why data without context is useless. You should subscribe for the full episode, but here are a few takeaways from […]The post Cleaning Data for AI Starts With Context, Not Perfection appeared first on Salesforce Admins.

en-US

29:16

How Should I Clean Metadata for Salesforce AI Agents?

The Salesforce Admins Podcast ·

2025/07/17

Today on the Salesforce Admins Podcast, we talk to Jonathan Fox, Head of Salesforce Architecture at IntellectAI. Join us as we chat about why we should rethink how we label, structure, and maintain Salesforce metadata. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jonathan Fox. How […]The post How Should I Clean Metadata for Salesforce AI Agents? appeared first on Salesforce Admins.

en-US

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The Salesforce Admins Podcast

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