PODCAST

Telecom Reseller / Technology Reseller News

Telecom Reseller

AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

news tech news

All Episodes

Fixing 10DLC Headaches: How Sabrhub Streamlines...

Telecom Reseller / Technology Reseller News ·

2025/10/24

In a new Technology Reseller News podcast, Publisher Doug Green sat down with Sabeeh Hameed, founder of Sabrhub, to discuss how his company is solving one of the most persistent pain points in business communications: 10DLC registration and compliant texting.Sabrhub works with MSPs, carriers, and resellers around the world to simplify how businesses register for 10DLC and launch text messaging campaigns. Through its Context Register platform, Sabrhub automates what was once a complicated and

en-US

Humanizing CX with AI: UneeQ’s Digital Humans and...

Telecom Reseller / Technology Reseller News ·

2025/10/23

“AI gives us a chance to make technology feel human again — not just efficient.” — Danny Tomsett, CEO, UneeQ In this Technology Reseller News podcast, Doug Green speaks with Danny Tomsett, CEO of UneeQ, about how digital humans and AI-driven immersive training are redefining customer and employee experience. UneeQ’s digital humans simulate lifelike emotion, movement, and empathy — helping telecoms and enterprises create interactions that feel real. These AI-powered avatars connect to live data

en-US

Restoring Caller Trust: Hiya’s Network-Level Defense,...

Telecom Reseller / Technology Reseller News ·

2025/10/22

“Roughly 80% of unidentified calls go unanswered. The voice channel won’t recover until people trust who’s calling.” — Alex Algard, Founder & CEO, HiyaAlex Algard joined Doug Green, Publisher of Technology Reseller News, to unpack why consumers are ignoring voice calls and how Hiya—in partnership with mobile operators and handset makers—aims to modernize caller identity, block abuse, and reconnect businesses with customers. The problem Hiya’s annual research shows unidentified calls are largely

en-US

Sinch, Podcast — From Omnichannel to “Optimal...

Telecom Reseller / Technology Reseller News ·

2025/10/22

“Consumers don’t want blasts — they want a relevant, two-way conversation on the channel of their choice.” — Sophie Chang, SVP Product Marketing, SinchAs retailers and marketers prepare for the 2025 holiday rush, Sophie Chang, Senior Vice President of Product Marketing at Sinch, says the game has changed. Based on new Black Friday/Cyber Monday survey data from over 3,100 shoppers across ten countries, brands are being asked to do more than sell — they’re being asked to converse. Early birds get

en-US

Connectivity, Latency, and the AI Effect: Expereo on...

Telecom Reseller / Technology Reseller News ·

2025/10/21

“AI is hungry — for bandwidth, for speed, and for talent.” — Jean-Philippe Avelange, Chief Information Officer, Expereo Jean-Philippe Avelange, CIO of Expereo, joined Doug Green, Publisher of Technology Reseller News, to discuss findings from Expereo’s Horizon Telecom Report—revealing how U.S. organizations are losing millions to network failures and struggling to find skilled professionals in cybersecurity, networking, and data automation. Avelange explained that as companies digitize everything

en-US

Ignoring Shutdowns is a Risk You Can’t Afford:...

Telecom Reseller / Technology Reseller News ·

2025/10/16

"Even though POTS lines are going away, the communication path is not," says Jake Jacoby, CEO of TELCLOUD. "Businesses still need reliable, code-compliant connections for fire, elevator, and life safety systems—and waiting until shutdowns hit is a risk no one can afford."In this latest episode of the TELCLOUD POTS and Shots Podcast Series, Doug Green, Publisher of Technology Reseller News, joins Jacoby to discuss the hidden dangers of waiting too long to replace copper lines—and why proactive

en-US

Designing Voicebots that Feel Human: Ecosmob’s...

Telecom Reseller / Technology Reseller News ·

2025/10/15

“If responses aren’t near real-time, the bot won’t feel human.” — Ruchir Brahmbhatt, Co-Founder & CTO, EcosmobRuchir Brahmbhatt, Co-Founder and CTO of Ecosmob, joined Doug Green, Publisher of Technology Reseller News, to discuss the engineering behind human-like voicebots—where milliseconds make the difference between a smooth conversation and a frustrating one. With more than 18 years in VoIP and AI/ML development, Ecosmob builds custom voicebots for MSPs, ITSPs, and UCaaS/CCaaS providers

en-US

Simwood Partners with ChallengeAid to Support...

Telecom Reseller / Technology Reseller News ·

2025/10/14

Simwood Partners with ChallengeAid to Support Education in Nairobi, Podcast, Simwood, a software-defined carrier based in the UK with operations in 21 U.S. states, has committed ongoing financial support to ChallengeAid’s network of 53 Schools of Hope“It’s the difference between a life of hopelessness and a life of opportunity.” — Simon Woodhead, Founder & CEO, Simwood Group In this special Cloud Communications Alliance (CCA) edition of the Technology Reseller News podcast, Doug Green speaks with

en-US

Akixi Helps MSPs Differentiate and Specialize in the...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At Viirtue Connect in Nashville, John Christian, Vice President of Marketing at Akixi, joined Doug Green, Publisher of Technology Reseller News, to discuss how Akixi is helping MSPs and telecom providers stand out in an increasingly commoditized communications market.Akixi delivers value-added analytics, CRM integration, and call recording solutions that enhance cloud-based telephony and UCaaS platforms. “We exist to help our partners solve business problems—whether that’s missed revenue,

en-US

Xima Software Empowers MSPs with AI-Driven Contact...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At Viirtue Connect in Nashville, Jason Moravec, Senior Channel Account Manager at Xima Software, joined Doug Green, Publisher of Technology Reseller News, to discuss how Xima’s advanced contact center solutions are helping MSPs expand revenue, strengthen customer relationships, and enhance user experience. Xima Software delivers cloud-based contact center and customer experience platforms designed to integrate seamlessly with leading UC systems like NetSapiens, which powers Viirtue and other

en-US

STRATA7 Technology Strengthens Partnerships and...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At Viirtue Connect in Nashville, Bruce Widener, CEO of STRATA7 Technology, joined Doug Green, Publisher of Technology Reseller News, to discuss STRATA7’s customer-first approach, its growing partnership with Viirtue, and the new business opportunities emerging from the event. Based in Louisville, Kentucky, STRATA7 Technology is a business-to-business unified communications provider dedicated to helping organizations increase efficiency, improve profitability, and drive growth. “We wake up every day

en-US

Phonesuite Brings Hospitality-Focused Communications...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At Viirtue Connect, Purav Maisuria, General Manager at Phonesuite, joined Doug Green, Publisher of Technology Reseller News, to discuss how Phonesuite is helping MSPs tap into new opportunities in the hospitality market through purpose-built communications solutions. Founded in 1988, Phonesuite provides voice and communication platforms designed exclusively for the hospitality industry, serving more than 10% of the global hotel market. The company is brand-approved by major hotel groups including

en-US

Crexendo Celebrates Growth and a “Renaissance in...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At Viirtue Connect in Nashville, Jon Brinton, Chief Revenue Officer at Crexendo, joined Doug Green, Publisher of Technology Reseller News, to discuss Crexendo’s sustained growth, partner momentum, and the innovations driving what Brinton calls a “renaissance in voice services.” Crexendo, the parent company behind the NetSapiens platform, now serves nearly 7 million users worldwide through its expanding network of over 235 partners. Brinton credited the company’s success to a partner-first strategy

en-US

AspireOn Networks Expands Telecom and Security...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At Viirtue Connect in Nashville, Adrian Andrews, Founder of AspireOn Networks, joined Doug Green, Publisher of Technology Reseller News, to discuss how his company is delivering comprehensive telecommunications, connectivity, and security solutions to businesses across Central Florida and beyond. AspireOn Networks provides business-class telecom services, including fiber connectivity, telecom expense management, and security system installations. “We partner with all the carriers in the country,”

en-US

MiaRec Uses AI to Transform CX, QA, and Revenue...

Telecom Reseller / Technology Reseller News ·

2025/10/09

At WebexOne, John Ortiz, Technology Sales Manager at MiaRec, joined Doug Green, Publisher of Technology Reseller News, to discuss how MiaRec is using AI to reshape the way businesses analyze and improve their customer interactions.MiaRec’s platform leverages large language model (LLM) technology to deliver insights across three key use cases: Automated QA: Using AI to review and score 100% of customer interactions, ensuring that agents meet performance and compliance standards while eliminating

en-US

Mutare Expands Voice Security with Webex Integration,...

Telecom Reseller / Technology Reseller News ·

2025/10/09

“Think of it like a voice firewall—protecting enterprises from spam, robocalls, and social engineering before the phone even rings,” said Vicki Sidor, Head of Sales and Channel at Mutare. At WebexOne, Sidor and Brian McDonald, Director of Product Development at Mutare, spoke with Doug Green, Publisher of Technology Reseller News, about how Mutare is reshaping enterprise voice security. Best known for its early innovations in voicemail and transcription, Mutare has pivoted in recent years to become

en-US

18:44

Cellhub and Lifetime EPR Bring First-to-Market...

Telecom Reseller / Technology Reseller News ·

2025/10/06

"PC-as-a-Service makes fast, secure deployments possible without having to contract with a series of vendors for devices, connectivity, support, and replacement services — all with a competitive, predictable monthly payment," says John Tonthat, CRO of Cellhub, in a new Technology Reseller News podcast.Cellhub, a premier primary agent in T-Mobile's Channel Partner program, has teamed with Lifetime Endpoint Resources (EPR) to introduce a first-to-market PC-as-a-Service (PCaaS) program. Powered by

en-US

Webex AI Enhances Customer Experience with...

Telecom Reseller / Technology Reseller News ·

2025/10/06

“The days of the old virtual bot type of experiences are slowly going away. End consumers will now experience a more personalized, human-touch type of interaction with AI,” said Chang Chang, Sr. Director of Product, Cloud CX Solutions at Webex. At WebexOne, Chang joined Doug Green, Publisher of Technology Reseller News, to share how Cisco is transforming customer experience (CX) with AI-driven innovation. Chang explained that Webex AI is designed not to replace human agents but to augment their

en-US

Webex Advances Connected Intelligence with AI-Powered...

Telecom Reseller / Technology Reseller News ·

2025/10/06

“Two, three, five years from now, the workforce could easily be people working with people, people working with AI, and maybe even AI working with AI,” said Amit Barave, VP of Product Management for Webex. At WebexOne, Barave joined Doug Green, Publisher of Technology Reseller News, to discuss Cisco’s vision for Connected Intelligence and how Webex is positioning AI not as a replacement, but as a workforce enhancer. Barave explained that Webex’s new AI Agents are designed to eliminate everyday

en-US

22:57

WhatsApp Means Business: Premier CX’s “Zero to...

Telecom Reseller / Technology Reseller News ·

2025/10/03

“Asynchronous messaging respects customers’ time—and when you meet people where they already are, CSAT, revenue, and retention follow.” — Gareth Bray, Premier CXGareth Bray, Business Development Director at Premier CX, joined Doug Green, Publisher of Technology Reseller News, to discuss how WhatsApp is becoming an essential business channel worldwide. Premier CX, originally known for IVR audio and FAQ videos, now leads organizations through a “zero to amazing” journey on WhatsApp, helping them

en-US

682 results

Telecom Reseller / Technology Reseller News

All Episodes

Similar Podcasts

DW Noticias

DW

JIJI English News-時事通信英語ニュース-

時事通信社

Legal AF by MeidasTouch

MeidasTouch Network

Mark Levin Podcast

Cumulus Podcast Network

朝日新聞AJW 英語ニュース（The Asahi Shimbun Asia & Japan Watch）

朝日新聞ポッドキャスト