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PODCAST

The Only Constant - A Playbook for Change Leaders

You’ve been asked to lead major change and transformation initiatives but it feels like you’re spending more time repeating yourself, aligning stakeholders, and writing reports than actually leading the change? You’re not alone. Join Nellie Wartoft, CEO of Tigerhall and Chair of the Executive Council for Leading Change (ECLC), as she interviews top change leaders who will be highlighting best practices, frameworks, and lessons learned on how to successfully lead all aspects of large-scale change and

business management

All Episodes

00:26:28

Building Trust with Skeptic Stakeholders with Daniel...

The Only Constant - A Playbook for Change Leaders ·

2025/11/18

You can't email your way to change, especially when your audience would rather talk to patients than check their inbox.In this week's episode of the Only Constant, Daniel Peach discusses with Nellie Wartoft how face-to-face communication trumps digital noise in healthcare, why finding change champions among frontline staff matters more than targeting leaders, and how patience and presence turn skeptics into your best advocates.Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of

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00:28:03

Beyond AI Productivity Gains with Richard Wiedenbeck...

The Only Constant - A Playbook for Change Leaders ·

2025/11/11

AI is here to stay but how do we get more than just ‘increased business productivity’?In this week's episode of the Only Constant, Richard Wiedenbeck discusses with Nellie Wartoft how vertical AI solutions for specific workflows will deliver real results and how senior leaders must help people stretch their skillsets across broader domains while ensuring they still feel meaningful in their work.Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the

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00:20:21

M&A Communications: Navigating 4 Acquisitions in 6...

The Only Constant - A Playbook for Change Leaders ·

2025/11/04

Four acquisitions in six months? Most companies would call that ambitious. MSCI called it Tuesday.In this week's episode of the Only Constant, Allison Nelik discusses with Nellie Wartoft how they navigated the communications chaos of back-to-back M&A deals, from managing employee fears about job security to integrating entirely new cultures while maintaining business momentum.Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the ⁠⁠⁠⁠⁠⁠⁠⁠Executive Council for

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00:37:58

The Neuroscience Behind Identity Loss in Change...

The Only Constant - A Playbook for Change Leaders ·

2025/10/28

What if the secret to transformation isn't overcoming resistance, but understanding what people are protecting?In this week's episode of the Only Constant, Christian Lundberg discusses with Nellie Wartoft how neuroscience reveals why our brains prioritize tribal belonging over problem-solving, the power of asking "tell me more" during value conflicts, and why early AI adopters have more in common across departments than within them.Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of

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00:26:56

From Strategy to Stores: Driving Change With the...

The Only Constant - A Playbook for Change Leaders ·

2025/10/21

Why do so many frontline employees disengage from change initiatives within six months, even after perfect training rollouts?In this week's episode of the Only Constant, Elvin Yavuz from Circle K discusses with Nellie Wartoft how traditional top-down change management fails frontline workers, the critical importance of understanding their chaotic daily reality, and why successful change requires abandoning 50-slide PowerPoints in favor of 3-minute videos and involving employees from day one of

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00:28:23

Case Story: Tripling Heineken's Revenue with Alina...

The Only Constant - A Playbook for Change Leaders ·

2025/10/14

What if the biggest barrier to transformation isn't strategy or resources, but the beliefs your people hold about what's possible?In this week's episode of the Only Constant, Alina discusses with Nellie Wartoft how she approached tripling Heineken Germany's revenue in three years by first building the right team, understanding employee beliefs through her "believe, behave, become" framework, and creating scenarios for course correction while balancing performance with

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00:23:32

Speed, Transparency, or Accuracy: What Actually...

The Only Constant - A Playbook for Change Leaders ·

2025/10/07

If you had to choose between speed, transparency, or accuracy in your communications, which would you pick?In this week's episode of the Only Constant, Allison Nelik discusses with Nellie Wartoft how transparency has become the ultimate currency in change communications, why social media shifted our expectations of leadership authenticity, and practical strategies for balancing speed with accuracy when the world is moving fast.Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of

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00:30:16

Partnering with Internal Comms with Christian...

The Only Constant - A Playbook for Change Leaders ·

2025/09/30

Why do internal comms teams and change teams clash so often during transformations?In this week's episode of the Only Constant, Christian Lundberg (CSO, Vocable Communications) discusses with Nellie Wartoft how internal communications and change communications serve fundamentally different purposes - one focused on efficient information transmission, the other on creating authentic connections that drive behavioral change. They explore the shift from one-way "newspaper" style messaging

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00:19:27

Why Transformation Capability Is the New Competitive...

The Only Constant - A Playbook for Change Leaders ·

2025/09/23

Change isn't just accelerating—it's gone exponential. And most organizations are about to get left behind.In this week's episode of the Only Constant, Aric discusses with Nellie Wartoft how the pace of technological change has shifted from Moore's Law's predictable two-year cycles to explosive six-month doubling periods, why traditional change management approaches are now obsolete, and how building enterprise-level transformation offices with both hard capabilities and cultural

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00:29:24

The Economic Model of the AI Era: UBI Funded Through...

The Only Constant - A Playbook for Change Leaders ·

2025/09/16

What if the solution to AI-driven unemployment isn't government handouts, but finally getting paid for the data you've been giving away for free?In this week's episode of the Only Constant, Amelia Green discusses with Nellie Wartoft how traditional UBI pilots fail due to unsustainable government funding, why tech giants are making record profits from our personal data, and her revolutionary approach to creating a self-funded universal basic income by treating data as personal assets that

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00:22:59

The Data Cleanliness Myth Blocking Your AI...

The Only Constant - A Playbook for Change Leaders ·

2025/09/09

Your AI is only as biased as the humans who created the data it learns from.In this week's episode of the Only Constant, Richard Wiedenbeck (CAIO, Ameritas) discusses with Nellie Wartoft how the myth of needing perfectly structured data for AI is holding companies back, why information sets matter more than data sets, and how AI is actually exposing the mediocre management practices we've been accepting for years.Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the

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00:29:57

Creating Change-Ready Internal Comms with Allison...

The Only Constant - A Playbook for Change Leaders ·

2025/09/05

What happens when you take the leap of faith and actually trust your workforce to engage with internal comms?In this week's episode of the Only Constant, Allison Nelik discusses with Nellie Wartoft how to overcome the control mindset in internal communications, why two-way feedback drives transformation success, and how to create an internal news outlet that employees actually want to engage with.Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the

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00:36:12

Case Story: Building a Hard Business Case for a Soft...

The Only Constant - A Playbook for Change Leaders ·

2025/08/26

"It's really just garbage pickup, isn't it?" When a senior executive dismisses the business’ sustainability initiative with those words, you know you need to flip the script.In this week's episode of the Only Constant, Gina Cano (Sr. Director Strategy, Dell) discusses with Nellie Wartoft how she transformed a failing sustainability program from environmental fluff into hard business value, achieving 4x cost savings and 5x recovery value by tying the program’s goals with what

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00:36:22

Activating Change Leadership Throughout Your...

The Only Constant - A Playbook for Change Leaders ·

2025/08/19

The modern workforce expects leaders to be coaches, not commanders, so why do we still manage change like it's 1970?In this week's episode of the Only Constant, Annemie Verrijken (VP Change Management, Belden) discusses with Nellie Wartoft how COVID accelerated the shift toward people-first change management, why speaking senior leadership's language about ROI and risk is crucial for getting buy-in, and her proven strategies for creating "pull" rather than "push" when

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00:29:18

A Holistic Framework for Transformation with Jennifer...

The Only Constant - A Playbook for Change Leaders ·

2025/08/12

Why do brilliant strategic visions crash and burn when they make first contact with reality?In this week's episode of The Only Constant, Jennifer Dass (Chief Operations & Transformation Officer, Advertising Agencies & Co-Founder of Dass Collective) discusses with Nellie Wartoft how to navigate complex transformations through her own proven Dass framework, covering everything from stakeholder alignment and hybrid operating models to the critical role of change management in achieving 10x

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00:29:31

Determining Your Level of OCM Maturity with Dan...

The Only Constant - A Playbook for Change Leaders ·

2025/08/05

Are you spreading yourself too thin across multiple initiatives, or should you bet everything on one transformational win?In this week's episode of the Only Constant, Dan Rickards (Interim Head of Change, Group Transformation, BBC) discusses with Nellie Wartoft how to strategically build organizational change management maturity and how to turn those early wins into headcount. ----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the ⁠⁠⁠⁠⁠⁠⁠⁠Executive Council

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00:19:27

Building the Business Case for Change with Aric Wood...

The Only Constant - A Playbook for Change Leaders ·

2025/07/29

What if every transformation dollar could pay for itself twice? In this week's episode of The Only Constant, Aric Wood discusses with Nellie Wartoft how to speak CFO, leverage past organizational failures as proof points, and structure bronze-silver-gold investment options that guarantee project success while accelerating strategy activation velocity.----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the ⁠⁠⁠⁠⁠⁠⁠⁠Executive Council for Leading Change

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00:27:30

How a Brand Person Would Do Change Management with...

The Only Constant - A Playbook for Change Leaders ·

2025/07/22

Traditional change frameworks can only take you so far. So, let’s take a page out of the marketing playbook.In this week’s episode of the Only Constant, Nicolas Becquet (Transformation Senior Director, Pernod Ricard) discusses with Nellie Wartoft how borrowing from brand marketing - purpose, consistency, symbolism, and storytelling - creates the emotional engagement that makes change stick in ways only a seasoned marketer would know. ----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of

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00:27:48

When Organizations Start Asking for More Change with...

The Only Constant - A Playbook for Change Leaders ·

2025/07/15

What happens when you focus on building change capability instead of just managing individual projects? In this episode of The Only Constant, Dan Rickards (Interim Head of Change, BBC) discusses with Nellie Wartoft how transformation offices can grow by unlocking different parts of their function, all while creating consistency in how their organization interacts with change and increasing their credibility as a core office in its own right. ----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of

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00:32:03

CFOs Don’t Fund Feelings with Aric Wood (CSO, Tigerhall)

The Only Constant - A Playbook for Change Leaders ·

2025/07/08

What if the reason why so many transformations fail isn't due to poor strategy but due to poor financial storytelling?In this episode of The Only Constant, Aric Wood (Chief Strategy Officer, Tigerhall) discusses with Nellie Wartoft why senior change leaders must learn to "speak CFO" to win the resources they need and bill strategy activation resources as "ROI insurance". It’s time to translate the realities you know all too well into terms your CFO will actually

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