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PODCAST

Why Business Teams Fail & How to Avoid It : Strong Leadership Skills For Employee Engagement & High Performance

Are you stuck trying to grow a high-performance team for your business so you can focus on your business owner responsibilities? Welcome to the show that helps small business owners hire, grow, and develop a radically-engaged team that will run the business for you, reducing your stress, boosting your profits, and letting you fully enjoy being the business owner. You’ll discover techniques to attract and hire top talent, ways to transform your team into a powerhouse of engagement, and shift from

business management

All Episodes

12:00

Leaders Modelling Desired Behaviors

Why Business Teams Fail & How to Avoid It : Strong... ·

2023/01/06

How Well Do You and Your Leaders Model Your Desired Behaviors? The first question that needs to be addressed is probably – How well does your “culture” fit the expectations, needs and desires of your ideal customer?” Let’s start this new year by making a commitment to NEVER allow a leader (including yourself) to fall short of your desired behaviors. You’ll be shocked at the impact that will have on your business results this year!

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15:00

Your Sales Process

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/12/30

Does Your Sales Process Consistently Result in Securing Your Ideal Customer? When I think about making this next year BETTER than this last year, my mind immediately goes to the part of your business that probably needs the most attention – your ability to WIN NEW CUSTOMERS. If you follow this advice your new year will start off STRONG and by next year-end you’ll be sharing stories about how AWESOME your customers were – because they all represented your Ideal Customer!

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18:00

Making Things Right

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/12/23

How do you Make Things Right when you screw up with a Customer? Our topic this week is one that no one enjoys or looks forward to, but one that all of us have to deal with from time to time. It’s the reality that no matter how good we are at serving our customers, inevitably there will be situations where our customer is disappointed with us – with our product or our service or how they were treated by someone on our team. The reality is we all wish they NEVER happened, but we all know they will.

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13:00

Insider Secrets

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/12/16

What Makes Your Business a SPECIAL Place to Work? This week I want to talk about your “insider secrets”. You know, those things that only someone who is on the “inside” would know about your business. Done right, these kinds of insider secrets can set your business apart from any other in the mind of your team members. It will make them feel super special and will make them want to stay with you for the long term.

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14:00

Finding The Right Marketing Strategies

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/12/09

How do you Decide Which Marketing Strategies are the RIGHT ONES for Your Business? This week I want to spend a bit more time on that front wheel – and specifically, I want to spend our time focused on the SPOKES of the front wheel – your Marketing Strategies.

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13:00

Knowing Your Toughest Competitors

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/12/02

Are You CONSISTENTLY Performing Better Than Your Toughest Competition? TODAY I want to shift our focus and look OUTWARD – to our competition. And not just to any competitor, but to our TOUGHEST competition. You see, beating your toughest competitor requires you to do some serious thinking and planning in advance of the race itself. It doesn’t just happen on race-day.

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13:00

Expectations For Future Roles

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/11/25

Are Your Employees Thinking Seriously About Their FUTURE Role with Your Business? This week I want to focus our attention on a topic that doesn’t come up in normal business conversation very often – that is - getting your current employees to think of and focus on the expectations of their FUTURE position with your company. Your team members WANT to be able to see their future – and most of them want that future to be with YOUR business – otherwise they wouldn’t be there today!

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14:00

Winning New Customers

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/11/18

How Robust is your Set of Processes for Winning New Customers? This week I want to focus on the front wheel of your bicycle – the processes necessary to consistently and confidently Win New Customers. It turns out that there are also three main elements that must fit tightly together for you to be able to consistently and confidently win new customers for your business. In today's episode, we're going to explore them each in detail.

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17:50

Kaizen - Rapid Continuous Improvement

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/11/11

What Process are you using to Consistently Review and Improve Your Critical Business Processes? Our topic this week is one that I consider to be a “silver bullet” when it comes to beating your toughest competition – implementing a process to consistently and regularly review and improve your critical business processes. I can assure you, if you get this right, your team members would not only embrace change, they would THRIVE on change! THAT’S our goal with continuous improvement.

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10:00

Community Involvement

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/11/04

How active are you and your team in your community? This week I want to encourage you to be intentional about using your talents and resources to make a positive impact on your community. If you’re sitting there thinking that SOMEDAY we SHOULD get more engaged in our community – quit waiting around! I'm going to show you how in this episode.

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14:00

Ownership and Accountability

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/10/28

What are You Doing to Encourage EVERYONE on your Team to Take Personal Responsibility for their Performance? This week I want to challenge your thinking and ask you drop your defenses as we discuss creating an organization based on OWNERSHIP rather than trying to hold people ACCOUNTABLE. I can assure you that if you adopt these concepts in your business, not only will your business results improve, but your enjoyment of the business with go through the roof!

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16:00

Creative Customer Engagement

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/10/21

What Have You Done Recently to Get CREATIVE with Your Customer Engagement? This week I want us to focus on CREATIVE customer engagement strategies. And I want to do this by using the model that we learned from the new kings of baseball – The Savannah Bananas! I’m not asking for a huge effort – just small incremental improvements that will build upon one another to make your customer experience the very best in your industry! Listen in and learn how.

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14:00

Creating a GREAT Team Culture

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/10/14

What are You Doing to Create a GREAT Team Culture? Today’s topic is – CREATING A GREAT TEAM CULTURE. Don’t hide behind the culture of the world around us. Put in the effort necessary to create the culture that YOU want and your CUSTOMERS deserve! Today's episode will help you get started.

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12:00

Position Agreements

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/10/07

Does Everyone On Your Team Know What is Expected Of Them? Today I want to discuss a topic that is often overlooked or assumed, but rarely crystal clear – THE EXPECTATIONS YOU HAVE FOR YOUR TEAM MEMBERS. If you want your team members to be 100% in alignment with your expectations and desires for them, this position agreement approach will do the trick nicely. I’ve never had anyone balk at the idea. In fact, I’ve found that employees find it REFRESHING to know with clarity what it will take to

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10:00

Sharing Customer’s Wins

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/09/30

How Often do you Share your Customer Wins? Our topic today is one that we can all agree is fun, energizing and uplifting – SHARING CUSTOMER WINS. Honestly, this may be the easiest and best way for us to tell our story and make others feel great in the process. But far too often, we are too focused on OUR situation and we totally forget about the wins of those who are keeping us in business – our customers! Today, we're going to fix this!

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13:00

Sharing Your Profits

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/09/23

Are Your Employees Fired Up About You Making More Profit? Our topic today is one that often creates anxiety, confusion and uncertainty for business owners – SHARING YOUR PROFITS. I saw first-hand how powerful a motivator this is when I was running a manufacturing business. So I thought that rather than walk you through a step-by-step how-to discussion, I would share the story that I lived out in hopes that it might speak to you directly. Come on and join me!

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15:00

Your Organization Structure

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/09/16

Does Your Organization Structure Inspire Your Team to Grow and Stay With You Long Term? Our topic today is one that you may think is boring or unimportant – YOUR ORGANIZATION STRUCTURE. But before you tune out, I want you to know THIS topic may be the biggest missed opportunity you have to energize and inspire your team! In this episode, I want to give you a few very practical thoughts on how you can make that happen with just a few simple changes in what you are probably doing already.

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09:20

Getting Customer Feedback

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/09/09

Are You Regularly and Consistently Getting Customer Feedback? Our topic today is one that many people have differing opinions about – GETTING CUSTOMER FEEDBACK. Here’s a very interesting statistic – when consumers were asked WHY they would stop doing business with one company in favor of another, the overwhelming answer was that the company they were using today didn’t really CARE whether they stayed with them or not! Today I want to help you think through some alternatives and design a customer

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13:00

Aligning Your Compensation and Rewards

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/09/02

Are Your Compensation & Rewards Programs Aligned with Your Values and Desired Behaviors? In this episode I want to discuss a topic that I’m pretty sure will ruffle a few feathers – THE ALIGNMENT OF YOUR COMPENSATION AND REWARDS PROGRAMS. Some might suggest this is a topic that I should avoid. But I think it’s a topic that has the opportunity to give you a HUGE advantage over your competition – particularly if you get the alignment right. When this alignment is solid, YOU get what you want as a

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12:00

Your Customers’ Biggest Challenges

Why Business Teams Fail & How to Avoid It : Strong... ·

2022/08/26

Are You Solving Your Customers’ Biggest Challenges? This week I want to discuss a topic that I would argue is the essence of why you’re in business today – UNDERSTANDING AND SOLVING YOUR CUSTOMERS’ BIGGEST CHALLENGES. Just imagine your business getting stronger, better, faster and your promise becoming more “iron-clad”. Customers and prospects will see you as someone who “gets them” because you’ve said SPECIFICALLY what you know they hate – and you won’t let that happen when they do business with

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224 results

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