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PODCAST

Microsoft Teams Insider

Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.

technology

All Episodes

32:24

Shawn Harry's Journey Deploying Microsoft UC in Big &...

Microsoft Teams Insider ·

2024/08/14

Shawn Harry, Microsoft 365 Solutions Architect, shares his journey in the Microsoft Unified Communications space. Tom and Shawn talk about the evolution of the UC landscape and the challenges of managing and deploying Microsoft Teams in enterprise environments.Shawn's early experiences in the Unified Communications spaceThe shift from on-premises solutions to cloudComplexities and challenges of managing Microsoft Teams in enterprise environmentsThe role of a Teams and Microsoft 365 Product Ow...

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24:09

Support Timelines for Android Teams Rooms and Phones...

Microsoft Teams Insider ·

2024/08/12

Dan Hall, Global IT Collaboration Solution Owner at a large manufacturing company gives us a view on using Android-based Phones and Rooms for Microsoft Teams and support timeline considerations.The impact of an upcoming Microsoft infrastructure change on older Android phones and Teams RoomsThe need for organisations to understand the support timelines of Android-based devicesThe importance of working closely with OEMs to understand their devices, chipsets and support timelinesConsidering usin...

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17:52

Microsoft Teams Update - August 2024

Microsoft Teams Insider ·

2024/08/09

Microsoft Teams Monthly Update - August 2024Microsoft Earnings FY24 Q4 Modern Work InsightsMultiple Teams Client ImprovementsCustom Emojis and ReactionsCopilot Dashboard for all M365 Copilot usersSpeaker recognition for all Teams Rooms on WindowsMicrosoft Teams Rooms on Windows 5.1.24.0Microsoft Teams Devices updatesAndroid Teams Room and Teams Phone support date changesTeams Displays end of support September 2025Roadmap WatchThanks to Ribbon, this month's benefactor, for your support of Empo...

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25:08

Understanding Teams SIP Gateway with Chandranshu...

Microsoft Teams Insider ·

2024/08/07

Chandranshu Singh, Senior Product Manager for Microsoft Teams SIP Gateway discusses the evolution of SIP Gateway from initial release to today, and its value in reducing infrastructure complexities, supporting various devices and enhancing customer hardware investments.Evolution of SIP Gateway from basic call support to supporting a range of endpoints and scenariosUnderstanding the strategic partnerships with OEMs to maintain compatibility and securityLicensing and support for SIP Gateway dev...

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11:04

DERTOUR Tour Operator and Travel Agency on Microsoft...

Microsoft Teams Insider ·

2024/07/31

Recorded live at Commsverse 2024, Gunnar Meyer, Head of IT Service Delivery at DERTOUR Suisse, the second largest tour operator in Europe, shares their Microsoft Teams journey and how they have successfully integrated Landis Contact Center to enhance their communication and service delivery.The transition from traditional PBX (Avaya) to Microsoft TeamsLeveraging Landis Contact Center for real-time reporting and agent managementThe benefits of adopting granular permissions and delegating contr...

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42:28

Lessons from BT's Large Scale Microsoft Teams Rooms...

Microsoft Teams Insider ·

2024/07/24

James Robinson, Director & Principal AV Consultant at AVenture Audio Visual, shares his extensive previous experiences with deploying Microsoft Teams Rooms at scale at BT.James' transition from BT to an independent AV consultancyBT's journey from one of the biggest Lync and Skype for Business deployments to Microsoft TeamsThe complexity of standardizing AV equipment across managing office locations and deploying 1200 Microsoft Teams RoomsMixing BYOD, Surface Hub and Teams RoomsReal-world ...

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13:53

Microsoft Devices Ecosystem Platform (MDEP) Explained

Microsoft Teams Insider ·

2024/07/17

Yoav Barzilay, Microsoft Senior Product Manager, explains the Microsoft Devices Ecosystem Platform (MDEP) and how it fits in the Microsoft Teams devices ecosystem.Microsoft Devices Ecosystem Platform (MDEP) is a distribution of Android Open Source Platform (AOSP) from MicrosoftMDEP aims to provide a unified platform OEMs can choose to build on for collaboration devicesMDEP focuses on security and manageabilityMDEP can be used as an OS for collaboration apps in addition to Microsoft TeamsThe f...

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27:09

AV and UC Converging with John Bailey, Senior Vice...

Microsoft Teams Insider ·

2024/07/15

John Bailey, Senior Vice President of Technology and Innovation at AVI-SPL, discusses industry changes and the convergence of AV and IT.The industry is experiencing a convergence of AV and ITThe need to focus on reliability and stability in meeting room solutions.The current and future role of AI in optimizing the AV and meeting experienceThanks to AVI-SPL for their support of Empowering.Cloud

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24:04

Microsoft Mesh, Real-world Use cases and AI Futures

Microsoft Teams Insider ·

2024/07/10

Jeremy Dalton, Head of Immersive Technologies at PWC and Cathy Moya, Senior Customer Success Program Manager - Mesh Team at Microsoft, dive into Microsoft Mesh adoption and use cases and how virtual reality and virtual worlds can enhance collaboration and communication.Mesh features include avatars and immersive spaces within Microsoft Teams meetings, enabling more engaging and interactive meeting experiencesVirtual reality and virtual worlds, private conversations and a greater sense of toge...

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16:59

Microsoft Teams Monthly Update July 2024

Microsoft Teams Insider ·

2024/07/09

Microsoft Teams Monthly Update Briefing - July 2024EU issues 'Statement of Objections' to Microsoft - What does this mean for Teams?Important Microsoft Teams Rooms and Phone update (MC804766) Dynamics 365 Contact Center now GA - Pricing and OptionsTeams Phone Resource Account changesCopilot for Sales Teams pluginMicrosoft Teams Bookable desks GASkype for Business Server Subscription EditionThanks to Logitech, this month's benefactor, for your support of the community!Note that this is an...

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32:47

The Evolution of Microsoft Teams Rooms and Devices...

Microsoft Teams Insider ·

2024/07/03

Craig Durr, Chief Analyst and Founder of The Collab Collective explores the evolution of meeting room technology, AI's impact and multi-camera solutions.Craig's launch of The Collab CollectiveThe evolution of Microsoft Teams rooms and devicesBenefits and challenges of AI agents in meetingsMulti-camera solutions in high-impact roomsThe proliferation of video bars in the market, is it sustainable?Thanks to Neat, this episode's sponsor, for supporting the Empowering.Cloud community.

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20:02

Enhancing Efficiency at Century Communities with...

Microsoft Teams Insider ·

2024/06/26

Craig Cothern, National Director of IT Delivery at Century Communities, a top 10 home builder in the US, and Oli Lifely, Head of Sales at Luware UK, discuss Century Communities' Microsoft Teams journey and how Luware Nimbus addressed their unique communication challenges.Century Communities' transition from traditional telephony to IP phone solutions, to Skype for Business and then to Microsoft TeamsSpecific communications needs addressed by Luware Nimbus, including detailed call reporting an...

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29:19

Making your Microsoft Teams Meeting Room Intelligent

Microsoft Teams Insider ·

2024/06/19

Chris Fitzsimmons, Senior Solutions Architect at AVI-SPL and MVP Tom Arbuthnot explore Copilot and AI in Microsoft Teams Rooms and BYOD, what is available today, what is coming, and the value it bringsIntelligent Meeting Recap and Copilot Intelligent Speakers and speaker recognition in MTR and BYODIntelligent Camera and identity recognition in the meeting roomHardware considerations for optimising AI experiences.The dilemma of AI progress and user preferencesThanks to AVI-SPL, this episo...

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18:25

Microsoft Teams Update - June 2024

Microsoft Teams Insider ·

2024/06/12

Microsoft Teams (and Dynamics 365 Contact Center and Places) Monthly Update Briefing - June 2024New Dynamics 365 standalone "Copilot" Contact Center Microsoft Places Public Preview Team Copilot and Custom Copilot Agents - Copilot gets proactive!New Teams Devices 9 Teams Roadmap Updates Thanks to AudioCodes, this month's benefactor, for your support of the community!Note that this is an audio-only version of the update, so if you would like to see the accompanying slides th...

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22:41

Truely Working from Anywhere with Teams Phone Mobile

Microsoft Teams Insider ·

2024/06/05

Robert Skyrme, BT/EE Technical Pre-Sales Consultant and Tom Arbuthnot explore everything Teams Phone Mobile, including its benefits and real-world use cases for field workers, sales teams and engineering teams.Teams Phone Mobile is an integration of the mobile identity with Microsoft Teams, eliminating the need for separate telephone numbers and voicemailsIt allows users to make and receive calls from Teams on various devices, seamlessly migrating calls between the native mobile dialer and Te...

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29:57

The Importance of Employee Education in Adopting AI...

Microsoft Teams Insider ·

2024/05/29

Jamie Wheeldon, Chief Architect at Symity and MVP Tom Arbuthnot dive deep into the impact of generative AI on the Modern Workplace. Listen to their discussion around the challenges and opportunities that adopting AI technologybrings, and the need for organisations to educate employees on using AI tools effectively to drive meaningful change.Potential for AI to solve productivity and information overload challengesEthical considerations including data security and intellectual propertyMicrosof...

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24:26

How to be More Efficient whilst Staying Compliant:...

Microsoft Teams Insider ·

2024/05/22

Richard Barrett, Microsoft 365 Technical Specialist and Tom Arbuthnot discuss the power of meeting recording, transcription and AI tools in Microsoft Teams, and how organisations balance the importance of explicit consent, controls and policies.How explicit consent for recording and transcribing meetings worksThe ability to control access and also easily share recordings where appropriateImportance of controls and policies regarding transcripts for industries dealing with sensitive data such ...

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32:01

Microsoft Teams Rooms, BYOD and making the right...

Microsoft Teams Insider ·

2024/05/15

Randy Chapman, Microsoft MVP and Solutions Engineer at Logitech, shares his views on the current state of meeting rooms and BYOD, including manageability of devices at scale and the increasing importance of sustainability for customers when selecting room solutions.Different options for bring-your-own-device (BYOD) The challenges of updating and managing BYOD devices at scaleImportance of hardware quality and reliability when choosing room collaboration devicesA growing emphasis on susta...

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24:49

What's Happening now in Teams Phone, Meeting Rooms...

Microsoft Teams Insider ·

2024/05/08

Fellow MVP Adam Ball, Co-founder of Cloud Revolution and Tom Arbuthnot discuss the role of AI in contact centers, and the trends in cloud phone migration and meeting room technology.The potential of AI to disrupt the contact center industryThe growing trend of cloud to cloud migration for PhoneWhat customers really want from meeting room technologyOptimising project efficiency and cost-effectiveness through large scale, fast and concurrent deploymentsThanks to AudioCodes, this episode's spons...

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15:55

Microsoft Teams Update - May 2024

Microsoft Teams Insider ·

2024/05/02

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