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PODCAST

Microsoft Teams Insider

Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.

technology

All Episodes

15:15

Microsoft 365 AI Workplace Update January 2026

Microsoft Teams Insider ·

2026/01/08

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for the first update of 2026. Many thanks to Landis for their continued support. Deck Microsoft 365 AI Workplace - 2026 Focus AreasMicrosoft’s continued AI Focus in 20267 New Microsoft Copilot Roadmap Features26M Teams Phone Users8 Microsoft Teams New Features and Updates7 New Teams Rooms and DevicesEventsUseful Links: Briefings AI Voice Agents with Azure Communication Se...

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34:49

Scaling Microsoft Copilot Adoption 22,000 Diverse...

Microsoft Teams Insider ·

2025/12/23

Bill Compton, Head of Digital Adoption at Centrica, shares how he's driven Microsoft Copilot adoption across a diverse 22,000-person organisation—from field engineers to call centre agents to knowledge workers. Building a strong digital champions network through gamification and peer-led changeLeveraging the included Copilot Chat to build AI literacy across the entire organisation before scaling premium licencesTaking a measured approach to Copilot rollout: starting with 25 licences and sca...

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14:35

Microsoft Teams Monthly Update - December 2025

Microsoft Teams Insider ·

2025/12/19

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for December 2025. Many thanks to AudioCodes for their continued support. PowerPoint Deck Anthropic models on by default in Microsoft 365 CopilotGPT-5.2 in Microsoft 365 CopilotMicrosoft Copilot RoadmapAgentic AI FoundationMicrosoft Planner Major Update in 2026Express Voice Enrollment in Microsoft TeamsTeams Meeting Recap and Recording APIsTeams Devices UpdateTeams RoadmapEve...

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32:25

Copilot and Agent Adoption in the Big Four...

Microsoft Teams Insider ·

2025/12/16

Mo Khalifa, AI Workforce Specialist at Microsoft, discusses enterprise AI adoption, agent workflows, and Microsoft Copilot strategies with the Big Four professional services firms. • Personal productivity with Copilot: morning briefings, email summaries, and building the habit of AI-first workflows • Creating custom agents with Copilot Studio to manage customer information and support team productivity • WorkIQ and organisational memory: personalising Copilot with company-specific terminol...

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28:29

From PBX to Microsoft Teams and Voca Contact Centre...

Microsoft Teams Insider ·

2025/12/11

Richard Sewell, IT Manager, at the Chartered Institute of Housing discusses the organisation's decade-long telephony transformation, from traditional PBX through hosted VoIP to Microsoft Teams with Voca contact centre. • The journey from restrictive on-premises PBX systems to flexible cloud-based solutions • Challenges of hot-desking with legacy systems and how Microsoft Teams solved them • Why user adoption and training matter more than the technical migration itself • Managing contact c...

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21:18

Working from Sea: Virgin Voyages Transforms Remote Work

Microsoft Teams Insider ·

2025/12/09

Nirmal Saverimuttu, CEO, at Virgin Voyages, and Michael Levy, CEO, at Numonix, discuss how Virgin Voyages is pioneering the work from sea movement with unlimited Wi-Fi and innovative remote work packages. Virgin Voyages' unique approach to crises —boutique hotel experience, no kids, free Wi-Fi, and no nickel-and-dimingHow Richard Branson's vision for free Wi-Fi for crew and passengers enabled the work from sea programmeWorking remotely from the Caribbean using Microsoft Teams with Starlink ...

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33:05

What Cisco Rooms bring to Microsoft Teams Rooms

Microsoft Teams Insider ·

2025/12/02

Tom Richards, Senior Director, Strategy and Planning at Cisco, discusses the evolution of the Cisco and Microsoft partnership and how Cisco Microsoft Teams Rooms brings enterprise-grade management, AI capabilities, and multi-platform flexibility to Microsoft Teams Rooms. • How Cisco and Microsoft moved from competition to collaboration, delivering full MTR experiences without compromising RoomOS capabilities • The engineering behind containerising Android and MTR within RoomOS, creating a u...

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27:07

Telcos Moving Into AI With Microsoft Teams and...

Microsoft Teams Insider ·

2025/11/25

Rick Garcia, EVP Product & Marketing at Momentum, discusses moving from simple workflows to AI‑assisted experiences in the Microsoft stack, from SMS agents to contextual insights across Teams data. Find out how ideas proven in tools can translate into Outlook, Power Automate and Copilot, and what's next as Microsoft brings advanced AI capabilities into the platform more quickly. Packaging practical AI texting workflows that sales teams can adopt immediatelyTranslating "bleeding‑e...

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19:32

Microsoft Teams and AI Powered Workplace, Perspective...

Microsoft Teams Insider ·

2025/11/24

Ilya Bukshteyn, Corporate Vice President for Microsoft Teams Calling Devices and Premium experiences, and Irena Andonova, who leads the Teams devices product team, discuss the latest in Microsoft Teams and AI Powered Workplace from Microsoft Ignite 2025. “Secure, Simple, Smart” - URL protection, domain impersonation detection, and simplified threading and multi-tenant activity feedThe power of Work IQ and Copilot integration across chats, channels, calls and meetingsAmbient intelligen...

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31:00

Unifying UCaaS and CCaaS: Teams Phone Extensibility,...

Microsoft Teams Insider ·

2025/11/18

Listen to Sean Gilmour, Principal Product Manager Lead for Advance Calling - Microsoft Teams, and Pratichi Dash, Product Manager - Dynamics 365 Contact Center Voice and Conversational AI , explain Teams Phone Extensibility (TPE), Unify and how they enable a single, unified phone system across UCaaS and CCaaS. • What TPE is, how it works with Azure Communication Services, and why the Unify certification matters for a level playing field • How Dynamics 365 Contact Center uses TPE to reuse exi...

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28:03

Microsoft 365 Copilot Chat, New Features, Business...

Microsoft Teams Insider ·

2025/11/11

Gareth Bleasdale, Senior GTM Manager: Modern Work and AI at Microsoft, explains what Copilot Chat is, how it differs from consumer AI, and practical steps to adopt it safely across your organisation. What’s included in the free Copilot Chat with Entra accountsSecurity and governance: enterprise protections, encrypted web queries, audit and e‑discoveryNew capabilities: unified history, memory and personalisation, in‑app chat in Word and Excel, GPT‑5 accessAdoption playbook for IT, business d...

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14:46

Microsoft Teams Monthly Update - November 2025

Microsoft Teams Insider ·

2025/11/05

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for November 2025. Many thanks to Landis for their continued support. PowerPoint Deck Microsoft-OpenAI Partnership ChangesMicrosoft Earnings Numbers (FY26 Q1)Teams Mode for Microsoft 365 CopilotTeams Channel AgentsTeams Chat with Anyone1080p 4Mbps Town HallsCopilot Researcher with Computer UserMicrosoft Teams Rooms New FeaturesTeams Devices NewsEvents Briefings Customer and Age...

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41:26

Making Microsoft Teams Great on Mac, iPad and iPhone...

Microsoft Teams Insider ·

2025/11/04

Hari Krishna Reddy Juturu, Partner Group Engineering Manager, and Avinash Prasad, Partner Director of Engineering, both at Microsoft, talk through the importance of the Apple Platforms, user experience and new features. How the team “sim‑ships” features across platforms while embracing earned, Mac‑native integrations like Menu Bar Extras, AirPods support, and native screen sharing.Why day‑zero readiness for new macOS releases matters, and how close collaboration with Apple plus early beta tes...

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31:36

The Importance of Standardisation: Rolling out...

Microsoft Teams Insider ·

2025/10/28

Andrew Liptrot, Service Owner for AV and Workplace Technology at Haleon, shares how a global estate is moving from traditional video rooms to Microsoft Teams Rooms with clear standards, fewer components, and stronger operations. Four room archetypes to match business outcomes: Meet, Create, Engage, and InfluenceConsolidation on a lean set of components, with emphasis on reliability, supportability, and lifecycleInternal design capability, visual room design, and partner delivery against agr...

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25:16

The Future of Meeting Rooms — with Tormod Ree, Chief...

Microsoft Teams Insider ·

2025/10/21

In this episode, Tormod Ree, Chief Product and Engineering Officer at Neat, shares his view on where meeting room technology is heading and how Neat plans to differentiate while staying simple and reliable for customers. AI across the experience: device-side media understanding, and platform features will move meetings from basic framing to experiences that adapt to the interaction in the room.Hybrid work isn’t solved: organisations still struggle to give remote participants equal presence fo...

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26:02

How Partners can Accelerate Copilot Success - Wesley...

Microsoft Teams Insider ·

2025/10/14

Wesley Budd, Partner Solutions Architect at Microsoft, explains how partners are driving real-world impact with Microsoft 365 Copilot. The role of partners in readiness, security, adoption and changeWhy agentathons are gaining traction and what they mean for Copilot StudioHow partners are using AI Builder and Copilot Studio to build tailored solutionsHow the Copilot Jumpstart programme is helping partners accelerate customer successOpportunities for partners to unlock business transformation ...

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15:15

Microsoft Teams Monthly Update - October

Microsoft Teams Insider ·

2025/10/08

Microsoft Teams Monthly Update - October 2025 Copilot Chat (free) in Office AppsUnified Copilot Chat in TeamsAgent Mode in Excel and WordTeams Channel AgentsAnthropic Claude Models Come to CopilotOffice Agent (Anthropic)Bring Consumer Copilot to Work?New Teams FeaturesTeams Devices NewsEventsThanks to Neat, this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides...

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23:12

How IQVIA scaled 650 Microsoft Teams Rooms with...

Microsoft Teams Insider ·

2025/10/07

Andre Razzuri, Associate Director at IQVIA, explains how IQVIA rolled out Microsoft Teams Rooms to 650 rooms globally, creating standards and managing a global environment. Why IQVIA standardised on Lenovo Windows 11 MTRs for cost, supportability, remote management and user experienceDeploying 200 rooms per year with a small core team through strict global standards and robust remote toolingWhere they partnered with AVI-SPL for boardrooms and global rollouts, and how responsibilities are sh...

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43:55

Microsoft Teams Rooms - How to Choose Beyond the Specs

Microsoft Teams Insider ·

2025/09/30

Simon Dudley, independent consultant and with extensive former experience at Polycom, Lifesize, and Logitech, examines how customers, OEMs and resellers can navigate the increasingly commoditised video conferencing market. Simon and tom discuss: • Why most video bars are “good enough” and what that means for differentiation • How ESG, financial transparency, and global distribution are becoming key buying factors • The importance of understanding your A/B/C brand status as a vendor or resel...

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22:25

AI in Teams Devices: What’s New and What’s Next?...

Microsoft Teams Insider ·

2025/09/23

Irena Andonova, Head of Product for Teams Devices at Microsoft, discusses the evolution of Teams Rooms, Phones and Devices AI is transforming physical meeting spaces—supporting speaker attribution, voice isolation, and real-time summarisation, even in unscheduled in-person meetings.Voice and face enrolment enables accurate transcript attribution across Windows and Android platforms.AI-powered features in Teams PhonesHow AI is being embedded into the Pro Management Portal to support large-scal...

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151 results

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