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PODCAST

Microsoft Teams Insider

Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.

technology

All Episodes

34:47

Scaling Microsoft Teams Phone and Teams Rooms at BAE...

Microsoft Teams Insider ·

2026/02/17

Andrew Wigmore, Teams Product Owner at defence contractor BAE Systems, shares insights from his 40-year career and the company's journey to Microsoft Teams and the cloud. • Migrating 45,000 phone numbers from Skype for Business to Microsoft Teams in a single morning • Managing 65,000 E5 users and doing over a third of a billion minutes of Teams audio annually • The cultural shift from on-premises infrastructure to evergreen cloud services at a defence company • Rolling out Microsoft Teams...

en-us

14:59

Microsoft 365 AI Workplace Update February 2026

Microsoft Teams Insider ·

2026/02/11

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for February 2026. Many thanks to Neat for their continued support. PowerPoint Deck Enhanced M365 Copilot MemoryCopilot Chat (free) in Outlook with all emails and CalendarIlya Bukshteyn's ISE keynoteMicrosoft Teams Licensing Changes April 2026Places Roadmap UpdatesExpress voice enrolmentMeet App Becomes Events AppTeams Live Events and API are retiringMultiple phone numb...

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26:13

Inside Microsoft’s IC3 and the future of AI...

Microsoft Teams Insider ·

2026/02/10

Mahendra Sekaran, Corporate Vice President at Microsoft, leads product management and data science for IC3 (Intelligent Conversations and Communication Cloud)—the core communications platform powering Microsoft Teams. • IC3's role as the backbone for Microsoft Teams, supporting 320 million monthly active users and 26 million PSTN users • How AI is transforming internal productivity at Microsoft, from daily briefings to real-time data insights • Microsoft's vision for AI-native phone experi...

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41:53

The role AV Distribution play in Microsoft Teams...

Microsoft Teams Insider ·

2026/02/03

Jenny Hicks, Technical Director at Midwich UK, joins the podcast to share insights on AV distribution and the evolving Microsoft Teams Rooms landscape. • What distribution is and the value it brings to the Microsoft Teams Rooms ecosystem • How the pandemic accelerated UC adoption and shaped hardware preferences • The rise of all-in-one devices and why refresh cycles have slowed • Sustainability, ESG reporting and the case for modular systems • Why Microsoft certification matters and how ...

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30:49

Logitech's New Rally AI Cameras and Multi-Camera...

Microsoft Teams Insider ·

2026/01/29

Henry Levak, VP of Product for Logitech for Business, shares exciting new product announcements ahead of ISE 2026. • Rally AI Camera Pro: a dual-camera PTZ solution combining optical zoom with a wide-angle digital camera, designed with a shallow profile • Rally AI Camera: a compact digital-only variant with in-wall mounting options and fabric covers for discrete, design-friendly installations • Multi-camera support for Microsoft Teams Rooms, enabling up to four cameras on Microsoft Teams R...

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20:11

Microsoft Places in 2026: APIs, Desk Booking, and...

Microsoft Teams Insider ·

2026/01/21

Brennan McReynolds, Product Strategy Lead for Microsoft Places, at Microsoft, shares what changed during Places’ first full year in general availability and what is coming next as hybrid work patterns continue to shift. • How Places supports flexible work planning in Microsoft Calendar and Microsoft Teams, including building and room context • The evolution of desk booking on maps, location check-in signals, and improving confidence in finding the right space • Why Places is focused on in-...

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32:45

Microsoft Teams Rooms and Phone Journey at Toyota...

Microsoft Teams Insider ·

2026/01/13

JT Elliott, Unified Communications and Collaboration Manager, at Toyota Financial Services, shares his journey from traditional AV to deploying over 300 Microsoft Teams Rooms with Logitech. JT's career path from courtroom AV systems through 7-Eleven to Toyota Financial ServicesThe decision to standardise on Logitech Rally Bars and Rally Board 65 for 300+ rooms and plans to deploy 150 more.Experience deploying 125 Rally Boards in just six weeks with integration partner AVI-SPLWhy Toyota chos...

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15:15

Microsoft 365 AI Workplace Update January 2026

Microsoft Teams Insider ·

2026/01/08

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for the first update of 2026. Many thanks to Landis for their continued support. Deck Microsoft 365 AI Workplace - 2026 Focus AreasMicrosoft’s continued AI Focus in 20267 New Microsoft Copilot Roadmap Features26M Teams Phone Users8 Microsoft Teams New Features and Updates7 New Teams Rooms and DevicesEventsUseful Links: Briefings AI Voice Agents with Azure Communication Se...

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34:49

Scaling Microsoft Copilot Adoption 22,000 Diverse...

Microsoft Teams Insider ·

2025/12/23

Bill Compton, Head of Digital Adoption at Centrica, shares how he's driven Microsoft Copilot adoption across a diverse 22,000-person organisation—from field engineers to call centre agents to knowledge workers. Building a strong digital champions network through gamification and peer-led changeLeveraging the included Copilot Chat to build AI literacy across the entire organisation before scaling premium licencesTaking a measured approach to Copilot rollout: starting with 25 licences and sca...

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14:35

Microsoft Teams Monthly Update - December 2025

Microsoft Teams Insider ·

2025/12/19

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for December 2025. Many thanks to AudioCodes for their continued support. PowerPoint Deck Anthropic models on by default in Microsoft 365 CopilotGPT-5.2 in Microsoft 365 CopilotMicrosoft Copilot RoadmapAgentic AI FoundationMicrosoft Planner Major Update in 2026Express Voice Enrollment in Microsoft TeamsTeams Meeting Recap and Recording APIsTeams Devices UpdateTeams RoadmapEve...

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32:25

Copilot and Agent Adoption in the Big Four...

Microsoft Teams Insider ·

2025/12/16

Mo Khalifa, AI Workforce Specialist at Microsoft, discusses enterprise AI adoption, agent workflows, and Microsoft Copilot strategies with the Big Four professional services firms. • Personal productivity with Copilot: morning briefings, email summaries, and building the habit of AI-first workflows • Creating custom agents with Copilot Studio to manage customer information and support team productivity • WorkIQ and organisational memory: personalising Copilot with company-specific terminol...

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28:29

From PBX to Microsoft Teams and Voca Contact Centre...

Microsoft Teams Insider ·

2025/12/11

Richard Sewell, IT Manager, at the Chartered Institute of Housing discusses the organisation's decade-long telephony transformation, from traditional PBX through hosted VoIP to Microsoft Teams with Voca contact centre. • The journey from restrictive on-premises PBX systems to flexible cloud-based solutions • Challenges of hot-desking with legacy systems and how Microsoft Teams solved them • Why user adoption and training matter more than the technical migration itself • Managing contact c...

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21:18

Working from Sea: Virgin Voyages Transforms Remote Work

Microsoft Teams Insider ·

2025/12/09

Nirmal Saverimuttu, CEO, at Virgin Voyages, and Michael Levy, CEO, at Numonix, discuss how Virgin Voyages is pioneering the work from sea movement with unlimited Wi-Fi and innovative remote work packages. Virgin Voyages' unique approach to crises —boutique hotel experience, no kids, free Wi-Fi, and no nickel-and-dimingHow Richard Branson's vision for free Wi-Fi for crew and passengers enabled the work from sea programmeWorking remotely from the Caribbean using Microsoft Teams with Starlink ...

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33:05

What Cisco Rooms bring to Microsoft Teams Rooms

Microsoft Teams Insider ·

2025/12/02

Tom Richards, Senior Director, Strategy and Planning at Cisco, discusses the evolution of the Cisco and Microsoft partnership and how Cisco Microsoft Teams Rooms brings enterprise-grade management, AI capabilities, and multi-platform flexibility to Microsoft Teams Rooms. • How Cisco and Microsoft moved from competition to collaboration, delivering full MTR experiences without compromising RoomOS capabilities • The engineering behind containerising Android and MTR within RoomOS, creating a u...

en-us

27:07

Telcos Moving Into AI With Microsoft Teams and...

Microsoft Teams Insider ·

2025/11/25

Rick Garcia, EVP Product & Marketing at Momentum, discusses moving from simple workflows to AI‑assisted experiences in the Microsoft stack, from SMS agents to contextual insights across Teams data. Find out how ideas proven in tools can translate into Outlook, Power Automate and Copilot, and what's next as Microsoft brings advanced AI capabilities into the platform more quickly. Packaging practical AI texting workflows that sales teams can adopt immediatelyTranslating "bleeding‑e...

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19:32

Microsoft Teams and AI Powered Workplace, Perspective...

Microsoft Teams Insider ·

2025/11/24

Ilya Bukshteyn, Corporate Vice President for Microsoft Teams Calling Devices and Premium experiences, and Irena Andonova, who leads the Teams devices product team, discuss the latest in Microsoft Teams and AI Powered Workplace from Microsoft Ignite 2025. “Secure, Simple, Smart” - URL protection, domain impersonation detection, and simplified threading and multi-tenant activity feedThe power of Work IQ and Copilot integration across chats, channels, calls and meetingsAmbient intelligen...

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31:00

Unifying UCaaS and CCaaS: Teams Phone Extensibility,...

Microsoft Teams Insider ·

2025/11/18

Listen to Sean Gilmour, Principal Product Manager Lead for Advance Calling - Microsoft Teams, and Pratichi Dash, Product Manager - Dynamics 365 Contact Center Voice and Conversational AI , explain Teams Phone Extensibility (TPE), Unify and how they enable a single, unified phone system across UCaaS and CCaaS. • What TPE is, how it works with Azure Communication Services, and why the Unify certification matters for a level playing field • How Dynamics 365 Contact Center uses TPE to reuse exi...

en-us

28:03

Microsoft 365 Copilot Chat, New Features, Business...

Microsoft Teams Insider ·

2025/11/11

Gareth Bleasdale, Senior GTM Manager: Modern Work and AI at Microsoft, explains what Copilot Chat is, how it differs from consumer AI, and practical steps to adopt it safely across your organisation. What’s included in the free Copilot Chat with Entra accountsSecurity and governance: enterprise protections, encrypted web queries, audit and e‑discoveryNew capabilities: unified history, memory and personalisation, in‑app chat in Word and Excel, GPT‑5 accessAdoption playbook for IT, business d...

en-us

14:46

Microsoft Teams Monthly Update - November 2025

Microsoft Teams Insider ·

2025/11/05

MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for November 2025. Many thanks to Landis for their continued support. PowerPoint Deck Microsoft-OpenAI Partnership ChangesMicrosoft Earnings Numbers (FY26 Q1)Teams Mode for Microsoft 365 CopilotTeams Channel AgentsTeams Chat with Anyone1080p 4Mbps Town HallsCopilot Researcher with Computer UserMicrosoft Teams Rooms New FeaturesTeams Devices NewsEvents Briefings Customer and Age...

en-us

41:26

Making Microsoft Teams Great on Mac, iPad and iPhone...

Microsoft Teams Insider ·

2025/11/04

Hari Krishna Reddy Juturu, Partner Group Engineering Manager, and Avinash Prasad, Partner Director of Engineering, both at Microsoft, talk through the importance of the Apple Platforms, user experience and new features. How the team “sim‑ships” features across platforms while embracing earned, Mac‑native integrations like Menu Bar Extras, AirPods support, and native screen sharing.Why day‑zero readiness for new macOS releases matters, and how close collaboration with Apple plus early beta tes...

en-us

158 results

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