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PODCAST

Remarkable Results Radio Podcast

Carm Capriotto, AAP

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers,

leisure automotive

All Episodes

18:48

Managing Time & Tasks When You're Overwhelmed [E141]...

Remarkable Results Radio Podcast ·

2025/02/26

Sometimes life just doesn’t slow down, does it? Between running a business, managing a team, and balancing everything else, it’s easy to feel like you’re drowning in tasks. If that sounds familiar, you’re not alone.Hi, I’m Kim Walker, and today I’m sharing my personal journey through a season of overwhelm—and how I’m finding my way back to productivity and peace. This episode isn’t just about getting things done—it’s about giving yourself the grace to start where you are and take small, meaningful

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34:12

Fuel Trims [E175] - Diagnosing the Aftermarket A to Z

Remarkable Results Radio Podcast ·

2025/02/26

Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel Introduction:Fuel trims are a common topic in professional forums, classes, and diagnostics, often leading to bold diagnostic decisions.Matt shares his experience of quickly

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26:14

Is My Shop Management Lying to Me? Fixing Tech Costs...

Remarkable Results Radio Podcast ·

2025/02/20

Hunt examines technician cost management within automotive repair shops shop management systems. He explores the issue of inaccurately reported labor costs, which frequently misrepresent the true financial health of the business. Hunt discusses the underlying reasons for this discrepancy, and how they calculate technician compensation. The episode talks to various methodologies that can be employed to rectify these inaccuracies, ensuring that shop owners possess a more precise understanding of their

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41:04

Your Body Is Your Business Card [E140] - The Auto...

Remarkable Results Radio Podcast ·

2025/02/19

Join host Brian Walker as he welcomes Mauro Stara to explore the transformative connection between your health and business success. In this episode, Mauro shares his expertise on why your body is your ultimate business card and how optimizing your well-being can take your professional performance to the next level.Discover actionable strategies like improving sleep quality, managing stress, and fine-tuning your diet for better energy and focus. Plus, learn how personalized blood work and hormone

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19:13

A Billion Monkeys vs Goals - Diagnosing the...

Remarkable Results Radio Podcast ·

2025/02/19

Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel Clear communication in the auto service businesses is essential. Just as randomly typing monkeys won't create meaningful writing, employees need clear direction to succeed

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29:29

The Unstoppable Framework for Auto Shop Owners Part...

Remarkable Results Radio Podcast ·

2025/02/18

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management NetworkIn the fifth installment of the "Unstoppable Framework for Auto Shop Owners" series, Maryann Croce, a coach from Small Biz Vantage, shares her expertise on building resilience and effective planning for automotive professionals. Maryann emphasizes the importance of a resilient mindset, proactive planning, and continuous improvement. She offers practical tips, such as creating contingency plans and regularly

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38:19

Balancing Technology to Better Our People with David...

Remarkable Results Radio Podcast ·

2025/02/17

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:Craig O’Neill, welcomes his friend and communications expert, David Boyd, as our guest. Listen up to hear the thoughtful conversation between David and Craig across a variety of topics and questions related to the phones skills of your staff, AI use in the world today, and the outlook for the future.A key question: “Will the job of the service advisor still exist?”As AI solutions seem to become more and more

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15:52

Rev Up Your Customer Service: Merging Tech and...

Remarkable Results Radio Podcast ·

2025/02/17

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here:

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20:46

Am I An Overpaid Employee? [E157] - Business By The...

Remarkable Results Radio Podcast ·

2025/02/13

Thanks to our partners, NAPA TRACS and PromotiveAre you truly a business owner, or just a well-paid employee? In this episode of Business by the Numbers, Hunt Demarest, CPA, dives into the critical distinction between running a business and simply working a high-paying job within your shop. Learn how to measure your hourly rate, assess your true profitability, and make strategic moves to improve your bottom line while working less.Key Takeaways:The difference between being a business owner vs. an

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49:48

Marketing Tools and Tech Ideas for Auto Repair Shops...

Remarkable Results Radio Podcast ·

2025/02/12

Marketing your auto repair shop can be overwhelming, but with the right tools, it doesn’t have to be. Brian and Kim Walker break down essential marketing tools and tech to make the process easier, more effective, and even enjoyable.Discover how to simplify your social media strategy with tools like Meta Business Suite and Canva, optimize your website performance with SEMrush and Google Analytics, and create better customer engagement with NFC tap technology and HiHello digital business cards. They

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21:59

Ford APIM and Jeep WCM Adventure [E173] - Diagnosing...

Remarkable Results Radio Podcast ·

2025/02/12

Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.Contact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel The Aftermarket Radio Network: https://aftermarketradionetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom

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45:43

The Power of Enrollment: Building High Performing...

Remarkable Results Radio Podcast ·

2025/02/11

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network"Enrollment is getting people to do what it is you want them to do, but for their reasons." Learn how to build a strong, motivated team in the service aftermarket industry by focusing on employee engagement and personal responsibility. This discussion covers key topics such as understanding what drives your employees, hiring for character, and using empathy to enhance workplace dynamics. You'll also explore the

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21:23

Aiming for Supermedium [E029] - Speak Up!

Remarkable Results Radio Podcast ·

2025/02/10

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:In our episode today - Craig introduces listeners to a concept that has helped to shape his own journey, the concept of being “Supermedium.”This concept is related to fitness goals and how people often do not focus their goals on very specific objectives - which can lead to wasted effort and actually hinder you in many cases. The goal is to be strong enough—or said differently, have the right strength for a

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18:51

Technicians as Service Advisors [E201] - Chris Cotton...

Remarkable Results Radio Podcast ·

2025/02/10

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here:

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24:21

To Lease or Not to Lease: Buying Versus Leasing...

Remarkable Results Radio Podcast ·

2025/02/06

Thanks to our partners, NAPA TRACS and PromotiveWelcome to another episode of Business by the Numbers, hosted by Hunt Demarest, CPA, with Paar Melis & Associates. This week, we're diving into the pros and cons of leasing versus buying vehicles and equipment, covering critical tax implications and cash flow considerations. Whether you're eyeing a new luxury SUV or financing essential shop equipment, this episode breaks down the factors that influence your financial decisions.Key Points:Leasing

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45:01

Start Simple: A Practical Approach to Implementing...

Remarkable Results Radio Podcast ·

2025/01/31

Thanks to our Partners, NAPA TRACS, and Today's ClassThis episode covers the practical benefits of digital vehicle inspections (DVIs) for shop owners. Learn how DVIs can boost Average Repair Orders (ARO) and improve customer communication. Industry professionals share real-world insights on overcoming cultural resistance, the role of leadership, and strategies for successful implementation. Plus, explore how AI enhances inspection reports and processes. Whether you're new to DVIs or looking to

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29:04

Executive Orders - Taxes and IRS Updates - Business...

Remarkable Results Radio Podcast ·

2025/01/30

Thanks to our partners, NAPA TRACS and PromotiveWelcome to this episode of Business by the Numbers! Host Hunt Demarest, CPA, explores the recent IRS developments and what they mean for business owners, taxpayers, and accountants alike. With executive orders, funding cuts, and shifting policies, there's plenty to unpack about the future of the IRS and tax compliance.Key Takeaways:IRS Funding Cuts: The Inflation Reduction Act promised $80 billion for the IRS, but political maneuvering and budget cuts

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01:18:35

Insights Into Tragedy: Addressing Intimate Partner...

Remarkable Results Radio Podcast ·

2025/01/29

Thanks to our Partner, NAPA Autotech Matt Fanslow and Margaret Light, a Licensed Marriage and Family Therapist and Certified Sex Therapistin the state of Minnesota, discuss a recent murder-suicide within the automotive community. Theydiscuss the alarming statisticssurrounding such events, emphasizing the significant role ofdomestic violenceas a predictor. The conversation exploresrisk factors, including untreated mental illness, access to firearms, and the dynamics of control within relationships

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53:11

Making Great First Impressions [E137] - The Auto...

Remarkable Results Radio Podcast ·

2025/01/29

Thank you to our friends at RepairPal for providing you this episode. RepairPal’s CertifiedNetwork of shops are trusted by millions of customers each month. Learn more atRepairPal.com/shopsAre you ready to convert clients to members? App fueled specializes in creating custom apps tailored specifically for auto repair businesses. Build client loyalty. Get started today with your own customer loyalty app. Visit Appfueled.comAre your customers getting the right first impression of your shop? In this

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32:07

Are You Micromanaging Your Team to Disengagement? [RR...

Remarkable Results Radio Podcast ·

2025/01/28

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network"I had mistook tasks for servant leadership. Servant leadership is critical. If I'm not there to serve the people that work for me, to empower them to do the best possible job that they can do, then I'm holding them back." Connor Tracy, Director of Partner Development at KUKUI, discusses leadership challenges in auto repair shops, the importance of delegation and empowerment, adapting to industry changes, and the

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533 results

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