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PODCAST

Head Heart & Boots

Floodlight Consulting Group, LLC

Want to grow your business, change lives and leave behind a legacy you can be proud of? Join us as we discuss the strategies and actionable-concepts that will equip you and your teams to do just that. You can expect weekly episodes ranging from guest focused interviews to tactical strategy sessions all focused on giving our listeners the tools they need to push the limits. https://www.floodlightgrp.com

business management

All Episodes

59:40

Ep 87 - "Building Through Drive & Resilience" With...

Head Heart & Boots ·

2023/06/27

In this episode, Brandon and I are joined by Julie Roberts, a multi-market Servpro owner and public speaker. We get into her origin story, opening multiple Servpros with her husband Tony, and raising a family in the restoration biz. It’s a great convo with a restoration owner. Let us know what you think of this show- we’re considering interviewing more owners as a series of episodes. -Chris Thanks for listening!If you enjoy the podcast please be sure to leave areview,followthe show (don’t

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48:24

Ep 86 - "Building Passion Back Into The Business"

Head Heart & Boots ·

2023/06/20

What would our businesses look like if we took care to hire people that are intrinsically motivated to do the job that we’re asking them to do for the business? What we had a whole team of people intrinsically motivated to build their part of the company’s vision? This is the crux of a recent talk I Iistened to from Jordan Peterson and Brandon and I break it apart and try to apply it to our restoration businesses. Give it a listen and let us know what you think. -Chris Thanks for

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69:26

Ep 85 - "Never Lose An Employee Again" With Joey Coleman

Head Heart & Boots ·

2023/06/13

Brandon and I are joined again by Joey Coleman, best selling author of the book "Never Lose a Customer Again", to chat employee onboarding and retention. His new book "Never Lose an Employee Again" is coming out at the end of the month, and we got a huge preview!This episode with Joey is jam-packed with wisdom on how to hire and onboard our employees. Based on more than 50 case studies and interviews with top companies around the world, you'll have lots of actionable takeaways from this

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46:03

Ep 84 - "The Storms Are Coming"

Head Heart & Boots ·

2023/06/06

With June 1st marking the industry's first day of Hurricane Season, Brandon and I take the opportunity to dive into a conversation about Emergency Response Plans and pre-storm planning conversations. How do we take our pre-storm planning with clients and prospects to a different level and not just close more sales this season, but level up our service delivery and customer relationships? Jump in for an equally strategic and tactical convo that you will no doubt want to share with folks on

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59:00

Ep 83 - "This Is Messy"

Head Heart & Boots ·

2023/05/23

On today’s show, Brandon and I talk about parenting. The good, the bad, and the ugly- and all the crossover with leadership. If you’re a parent, I think you’ll find a lot to relate to, and hopefully some insight and inspiration. If you’re not a parent, but a business owner or leader, I think you’ll still find a lot to relate to. Let us know what you think about the show by sending us a DM on LinkedIn or via our website, www.floodlightgrp.com Chris Thanks for listening! If you enjoy the

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34:26

Ep 82 - "Patterns vs Events"

Head Heart & Boots ·

2023/05/16

In this chat, Brandon and I zero in on the importance of holding our standards, while still prioritizing connection and relationship with our people. It's important for us to consider- is this a true pattern? Or is this an event? If it's an event, what's the best way to address that?Patterns on the other hand, have the power of life and death within our team. Good patterns are the target- allowing bad patterns can sabotage everything we work so hard for. Check it out and please share with

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58:17

Ep 81 - "At Your Limit" With Rachel Stewart

Head Heart & Boots ·

2023/05/09

Hey friends, today’s show is a fun one. We have Rachel Stewart back on the show! It’s been almost 18 months since we had her on last. This time we talk about what it’s been like venturing out from Restoration, to starting and building a software company. But it really wasn’t about that- it was more about, what’s it like to lead outside of your wheelhouse, to tackle a role or a type of business that you’re not an expert in yet? How do you lead when sometimes your down line employees know

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55:03

Ep 80 - "Inspecting What We Expect"

Head Heart & Boots ·

2023/04/18

In this episode, Brandon and I dig into Covey's 4 Disciplines of Execution model, and spend some hang time on Accountability- inspecting what we expect. We also get deep into "controlling what can be controlled", ie. Covey's "leading measures". The model is simple, and easy to teach the leaders on your team- a solid framework, that frankly, all the fancy new(er) management models like EOS and Pinnacle seem to be built around.Let us know what you think of the episode. And give us a 5 star

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54:18

Bonus Episode - "Solution Based Sales" with The...

Head Heart & Boots ·

2023/04/11

Join Brandon and I in this recast of our last visit with Ben of Restoration Rundown and Ironclad Restoration Marketing. It was a rad conversation- Ben's a great interviewer, and the convo was hard-hitting around leadership, sales in general, and commercial sales strategy. If you haven't checked out Ben's other shows, be sure to do that too. - Chris Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are

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50:01

Ep 79 - "Clarity Is Critical"

Head Heart & Boots ·

2023/04/04

No matter how well we communicate, there’s always going to be a gap between what we felt like we communicated, and what the other person(s) felt like they heard. But we can work to close that gap, and reap the rewards, both in our business and in our personal relationships. In today’s show Brandon and I share few stories and some tips on creating more clarity with our team, and within our family. (Or marriage😁). Thank you sponsors! Liftify is for restorers who are looking to accelerate

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58:10

Ep 78 - "Behind the ATI Curtain"- With Jeff Moore

Head Heart & Boots ·

2023/03/28

Join us for our conversation with Jeff Moore, President of ATI and head of all their mergers and acquisitions activity. We talk a lot about Jeff and his family's origin story, the internal culture at ATI, and Jeff's passion for the RIA and establishing a more powerful industry voice. Join in and let us know what you think. The entire conversation was 🔥🔥. Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews

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59:27

Ep 77 - "The Burden Of Command"

Head Heart & Boots ·

2023/03/21

How do we manage our own workload, while overseeing the work of our team, making difficult decisions, and taking responsibility for the success or failure of the business? In this Episode of Head Heart & Boots Chris and Brandon give practical tips and strategies for navigating the challenges of leadership. Overall, this podcast episode offers valuable insights and advice for anyone facing the burden of command in leading a business, from seasoned entrepreneurs to new managers. The

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61:29

Ep 76 - "HR, Human Relationships or Human Resources"

Head Heart & Boots ·

2023/03/14

In this episode, Brandon and I meet with Marcie Richardson, the Director of HR and Safety for Guarantee Restoration. She's a charismatic and passionate leader and had some awesome insight and stories to share with us. We talk about employee onboarding, employee one on ones, andpractical ways that we can care for our employees as they do the do the dirty work of our industry. Check it out and let us know what you think!- Chris Thanks for listening! If you enjoy the podcast please be sure to

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49:46

Ep 75 - "It's About The Client, Stupid"

Head Heart & Boots ·

2023/03/07

In this show, Brandon and I discuss what it really means to be customer-centric in how we're delivering service, in particular to commercial clients. Do you feel like you're running a customer-centric business?What happens when a client wants you to deviate from your process or standards? Is there room in your process for that? Do you take time to be curious about why the customer is making certain requests or demands?It's easy for us to get so married to our internal process and so

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28:59

Ep 74 - "Who Are You Really?"

Head Heart & Boots ·

2023/02/28

In today's show, Brandon and I talk about what it really means to know the people we're working with- whether we're talking business partners, colleagues or downline employees, what kind of relationships are we building? What do we really know about the people we work with and do life with? What do they really know about us? Tune in and let us know what you think! Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your

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51:34

Ep 73 - "It Is More Powerful To Be FOR Something Than...

Head Heart & Boots ·

2023/02/21

“It is more powerful to be for something than against anything." Here is the truth…it is more effective to promote and advocate for a positive vision or cause, rather than solely opposing or criticizing something or someone else. When people focus on what they are for, they are more likely to inspire others to join their cause, and they can more effectively communicate their ideas and values. Being for something also creates a sense of hope and possibility, which can motivate people to take

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78:49

Ep 72 - "Influencing Change"

Head Heart & Boots ·

2023/02/14

Hear about Brandon's near-brawl in the Denver airport on a recent trip. And join us for a conversation about leading change, why people's "story in their head" makes it hard, and what behaviors leaders can commit to in order to more effectively lead change within their business. There are specific strategies that make change less painful/scary for our people.Join in and let us know what you think- Chris Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow

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79:00

Ep 71 - "The Hard Reality Of Sales"

Head Heart & Boots ·

2023/02/07

In this show I dive into the elephant in the living room- sales in restoration. There are some unique challenges to selling, and managing sales in our business. Listen in and share with your connections! -Chris Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible. Thank you partners! We love our listeners and want them

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50:28

Ep 70 - "YOU INC."

Head Heart & Boots ·

2023/01/31

Brandon and I are working through Keith Cunningham’s book The Road Less Stupid. Question from the book that we ponder- what if you, you as a business person were You, Inc, a publicly traded company…. Would your stock be rising, falling, or treading water? Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible. Thank you

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44:53

Ep 69 - "The Compounding Effect Of Consistency"

Head Heart & Boots ·

2023/01/24

In this show Brandon and I break down how consistency affects our leadership. I’ve heard some leaders actually articulate the leadership IS cultivating consistent progress.And how much of a role does discipline play in being consistent as a leader.Being disciplined and consistent is hard, but do we really have a choice if we want to be an effective leader? - Chris Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your

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193 results

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