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PODCAST

TIQUE Talks: The Business Podcast for Travel Advisors

Robin Bradley and Jennifer Jacob

Welcome to TIQUE Talks Podcast - a live-workshop style travel business podcast packed with actionable step-by-step tips that are helping hundreds of travel advisors redefine success, grow their bottom line, and find balance in their business. Join us, Florida-based business partners Robin Bradley and Jennifer Jacob, for value-packed, hilarious conversations and impactful interviews with other industry leaders. With every episode, our mission is to empower you with information, expand what you

business entrepreneurship

All Episodes

47:33

89. Tailoring Your Sales Pitch To Each Client

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/08/20

In a world where consumer habits are rapidly evolving and over-saturation of sales pitches is the norm, one-size-fits-all sales approaches no longer cut it. Just like no two people are the same, successful sales strategies must embrace personalization to resonate with clients. In this episode, Robin and Jennifer discuss how you can use emotional intelligence to customize your sales pitch for each potential client, increasing your chances of a positive outcome. They stress the importance of

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59:50

88. How To Nurture Product Knowledge with Angela...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/08/13

Angela Isherwood of Olive and Atlas Travel discusses the intricacies of crafting the perfect accommodation plan for clients based on their preferences and expectations. From building strong partnerships with suppliers to mastering product knowledge and selling with conviction, Angela explains all the components that play a part in creating client-centric experiences that exceed expectations and foster long-lasting client relationships. She also dives into her methods for asking the right

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54:57

87. How Your Brand Impacts Client Quality with Gray...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/08/06

Gray Ellender shares her journey of transitioning from a career in healthcare to founding Go with Gray Travel, a luxury travel business focusing on creating unforgettable honeymoon experiences. She discusses the importance of brand consistency, defining your target audience, and creating a unique brand identity that resonates with clients. She also highlights her marketing strategies, including the effective use of social media platforms like Instagram and TikTok. With a solid brand

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39:39

86. How To Celebrate Your Wins As A Travel Advisor

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/07/30

Success is in the small wins! Learn why and how to celebrate your business achievements for a happier, more productive life. In this episode, Jennifer and Robin discuss their struggle with celebrating achievements amidst the hustle of running a business. They explain the importance of pausing to recognize big and small wins to prevent burnout and build a healthier work-life balance. Through personal anecdotes and industry insights, they discuss why celebrating success matters, how to define

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43:11

85. Summer Tech Series: TravelWits with Arman Bimatov

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/07/23

TravelWits is a revolutionary platform that simplifies booking by integrating with GDS systems, offering functionalities like multi-segment trip planning, client proposals, and even a client-facing booking portal. Arman Bimatov, CEO of TravelWits, joins this episode to share the evolution of the platform, current trends in the travel industry, and the future outlook for TravelWits. Learn about several of the unique features, including its multi-segment travel search capabilities and custom

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61:16

84. Summer Tech Series: The Hive with Whitney Schindelar

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/07/16

The Hive is changing the way advisors can research cruises, DMCs, wholesalers, hotels, and so much more. The platform provides a centralized database of suppliers, facilitating easier searches and better organization of travel resources; helping advisors save time by offering detailed supplier profiles and search filters.Whitney Schindler, founder of The Hive, joins this episode to share the backstory and the pain points that led to the platform’s creation. She also explains how The Hive

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56:45

83. Attracting Ideal Clients & Fostering...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/07/09

The path to building a successful business as a travel advisor isn't just about convincing people to book through you - it's about attracting the right clients and fostering those relationships. Heather Keller, co-owner and founder of Perfect Landing Travel, joins this episode to discuss the art of finding and attracting ideal clients. Heather provides strategies for identifying who your ideal client is and how to profile and engage with that target audience. She also shares unique

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43:28

82. Summer Tech Series: TripSuite with Jacey Jones

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/07/02

TripSuite is on a mission to break host agencies free from outdated systems and provide them with a modern operating platform. Jacey Jones, Co-founder and CEO of TripSuite, joins this episode to discuss how the platform is revolutionizing travel planning with advanced technology. Jacey shares her background and development journey, including how a chance introduction to a venture capital firm led to the founding of TripSuite. Learn about the platform’s unique features, including its CRM,

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38:56

81. Preparing For A Brand Photo Shoot: Tips For...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/06/25

When it comes to marketing your business, quality photos can make all the difference in attracting and engaging potential clients. However, simply having high-quality images is NOT enough. In this episode, Robin and Jennifer share how you can get the most out of any photo shoot, whether it's by a professional or you've employed the help of a friend who can simply press a camera button down. Regardless of your investment level, learn how you can maximize the opportunity to get great images

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62:59

80. Summer Tech Series: Tern with David Shull and...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/06/18

Tern is on a mission to modernize travel advisor technology! Tern founders, David Shull and Katie Williams, share how this innovative platform is streamlining advisor workflows, prioritizing user feedback, and redefining the advisor-client relationship. By actively listening to user feedback, responding to queries, and receiving input on new features, Tern has created a loyal fan base that feels heard, valued, and connected. The genuine interactions and transparency in communication have

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56:55

79. Host Agency Culture: Finding The Perfect Fit For...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/06/11

Thinking of switching to a different host agency? Don’t miss this episode! Before making the switch, there are so many factors to consider, and it can oftentimes feel like you’re piecing together a puzzle where support, mentorship, community, and financials need to fit just right! Stephanie Lee, founder of Host Agency Reviews, joins this episode to discuss the intricacies of finding the right host agency for your business growth. From commission structures to training programs and culture

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57:47

78. Summer Tech Series: Travefy with David Chait

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/06/04

Travefy, a leading platform in the travel industry, has transformed the way travel advisors operate and deliver exceptional service to their clients. Founded by David Chait, Travefy initially started as a consumer group travel planner but pivoted to a comprehensive B2B solution for travel advisors. With its user-friendly interface and comprehensive features, Travefy has become a go-to platform for advisors looking to streamline their workflow and provide a top-notch client experience. In

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49:40

77. Modern Etiquette For Networking & Industry Events...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/05/28

Modern etiquette isn’t about outdated rules or stuffy traditions. It is about creating a framework for better communication, collaboration, and respect in the workplace. Etiquette coach, Courtney Opalko, shares tips on how to introduce yourself confidently, navigate networking events, and handle seated events with grace. She also discusses the significance of promptness, clear communication in emails, and the boundaries between business and friendship. Are you eager to make a great first

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48:33

76. Summer Tech Series: Factors To Consider When...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/05/21

Welcome to the first episode of the Summer Tech Series! Over the course of the summer months, Robin and Jennifer will be interviewing tech founders to share about their platform, their favorite features, as well as the future of their systems. They will also be interviewing founders of tech companies that are revolutionizing how founders research and book their travel.This episode kicks off the series by breaking down which factors to consider when selecting a CRM for your travel

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40:25

75. 5 Things To STOP Doing To Increase Your Productivity

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/05/14

Struggling to find enough hours in the day? Learn how to tackle time management and find out which items are creating inefficiencies within your day! Robin and Jennifer share their thoughts on effective time management, including reviewing your schedule ahead of time and creating a game plan for each day. They discuss the benefits of using tools like Calendly and TravelJoy for automation and delegation, as well as the value of leaning on concierges and DMCs. In today's fast-paced world,

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54:05

74. How To Craft The Perfect Travel Proposal

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/05/07

Hot topic alert! As a travel advisor, crafting a perfect proposal is key to a positive client experience and increasing sales conversion. Regardless of which stage you’re at in your travel career, you can always improve upon your proposal presentation to create the best possible outcome for your clients. In this episode, Jennifer and Robin discuss the key elements of a perfect proposal, such as confirming the details in writing, selecting the right supplier, and quick turnaround time. They

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48:08

73. What Is ASTA And Why Should You Care? with Zane...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/04/30

What does ASTA actually do, and why does it matter to you as a travel advisor? Zane Kerby, the President and CEO of the American Society of Travel Advisors (ASTA), joins this episode to discuss the importance of ASTA and its impact on the travel industry. Zane explains ASTA's mission to promote and defend travel advisors at all levels of government, within the industry, and to the traveling public. He highlights the work ASTA is doing to protect travel advisors' businesses, including

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60:36

72. Failing Forward: Awards, Events, And The Power Of...

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/04/23

Surrounding yourself with the right people in the industry can be transformative. Kristin Chambers, owner of TravelLuster and D.A. Luxury Travel, joins this episode to share how she has grown her companies and the initiatives that helped her gain success and land on award lists such as Conde Nast’s Top Travel Specialists and Top 25 All Star Travel Advisors by Travel Agent Magazine.Hear Kristin’s inspirational journey from starting her own agency during the 2007 recession to founding a

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54:16

71. How To Legitimize Your Travel Business

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/04/16

Oftentimes, advisors are working to transition from part-time travel planning to a full-time travel advisor committed to their travel career. If this is you, it’s time to take the necessary steps to legitimize your business and elevate your reputation! From the financials to your online presence and external client perspective, Robin and Jennifer walk through all things to consider when establishing a strong foundation for your business. They cover topics such as legal requirements, brand

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63:29

70. Which Numbers REALLY Matter In Your Business?

TIQUE Talks: The Business Podcast for Travel Advisors ·

2024/04/09

Knowledge is power, especially when it comes to your business's financials. Knowing your numbers allows you to set realistic goals, make informed decisions, tailor your marketing strategies, and ensure the financial health and sustainability of your business. In this episode, Jennifer and Robin discuss the key numbers that travel advisors need to be tracking, such as operating expenses, total annual revenue, average trip cost, profit margin, and lead to client conversion. They also explain

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