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PODCAST

Telecom Reseller / Technology Reseller News

Telecom Reseller

AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

news tech news

All Episodes

7:04

ScanSource Launches Integrated Solutions Group to...

Telecom Reseller / Technology Reseller News ·

2025/09/10

“Our charter is to make it easy for our partners to add,” says Ansley Hoke, Senior Vice President of ScanSource’s Integrated Solutions Group (ISG). In a conversation with Doug Green, Publisher of Technology Reseller News, at ScanSource Partner First, Hoke outlined how the newly launched ISG is designed to help partners expand their technology stacks, increase margins, and enter new markets with less complexity. The ISG brings together software, services, and next-generation products—from

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3:22

ScanSource Showcases Advantix Wireless Solutions at...

Telecom Reseller / Technology Reseller News ·

2025/09/10

“To boldly go where no SIM has gone before.” That was the theme at the Advantix booth during ScanSource Partner First, where Ansley Hoke, Senior Vice President of ScanSource’s Integrated Solutions Group (ISG), joined Doug Green, Publisher of Technology Reseller News, to discuss the company’s expanding role in wireless connectivity. Hoke explained that Advantix, now part of ScanSource’s ISG, is the multi-carrier wireless connectivity arm of the business, designed to help partners extend connectivity

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Wald.ai: Securing the AI Workplace with TD SYNNEX and...

Telecom Reseller / Technology Reseller News ·

2025/09/09

“Shadow AI is real—60 to 80% of employees are already using AI at work, whether it’s sanctioned or not.” That’s the wake-up call from Vinay Goel, CEO of Wald.ai, in a new Technology Reseller News podcast with publisher Doug Green. Goel explains how Wald.ai is helping enterprises and MSPs enable AI safely, in an era when sensitive data is routinely—and often unknowingly—pasted into public AI assistants. Wald.ai acts as a real-time secure proxy between employees and large language models,

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6:08

ScanSource Expands Impact 360 Program to New...

Telecom Reseller / Technology Reseller News ·

2025/09/09

“Giving back has always been in our DNA,” says Wendy Thacker of ScanSource, reflecting on the company’s growing commitment to community engagement. In an interview with Doug Green, Publisher of Technology Reseller News, at ScanSource Partner First, Thacker shared how ScanSource is scaling its Impact 360 program, originally launched in Greenville, South Carolina, to new communities across the U.S., including South Haven, Mississippi, Dallas, Texas, Sacramento, California, and Tempe, Arizona. The

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10:57

Viirtue: Why White Label VoIP is the Growth Hack MSPs...

Telecom Reseller / Technology Reseller News ·

2025/09/09

“Using Viirtue’s Vibe platform gave me a $3,000 a month raise.” That’s how one partner summed up the difference of moving from costly billing systems and third-party dependencies to Viirtue’s all-in-one white label platform. In a new Technology Reseller News podcast, Doug Green speaks with Dan Rosenrauch, CEO of Viirtue, about how MSPs can unlock higher margins, keep customer ownership, and simplify operations by embracing white label VoIP instead of reselling a retail UCaaS brand. Rosenrauch

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9:27

Viirtue Connect 2025: Growth, Automation, and Partner...

Telecom Reseller / Technology Reseller News ·

2025/09/08

“If you’re an MSP looking for a growth hack, Viirtue Connect is the place to be.” That’s how Dan Rosenrauch, Co-Founder of Viirtue, describes the company’s upcoming partner conference and its broader mission to help MSPs scale smarter. In a conversation with Technology Reseller News Publisher Doug Green, Rosenrauch previewed Viirtue Connect 2025, taking place October 7–9 at the Woolworth Theater in downtown Nashville. For the first time, Viirtue is hosting the event outside its Tampa headquarters,

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10:50

iconectiv: How Common Language Codes Drive Energy...

Telecom Reseller / Technology Reseller News ·

2025/09/02

“AI is causing such a strain on the energy grid that CSPs need every tool they can to keep costs and compliance in check,” says Adrian Barcia, Product Marketing Specialist at iconectiv. In a conversation with Doug Green, Publisher of Technology Reseller News, Barcia explained how iconectiv’s Common Language codes—CLI (equipment-level) and SILI (site-level)—help communication service providers (CSPs) and data center operators achieve energy efficiency while strengthening compliance and operational

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17:12

Hornetsecurity on the End of Office 2016 & 2019...

Telecom Reseller / Technology Reseller News ·

2025/09/02

“Just because you can keep running Office 2016 or 2019 doesn’t mean you should,” warns Andy Syrewicze, Security Evangelist at Hornetsecurity. In a conversation with Doug Green, Publisher of Technology Reseller News, Syrewicze explained the looming compliance and security risks as Microsoft ends support for Office 2016 and 2019 on October 14, 2025.While organizations can technically continue using the software, Syrewicze compares it to Jeff Goldblum’s warning in Jurassic Park: “They were so

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2:15

SHI International Discusses AI, Cybersecurity, and...

Telecom Reseller / Technology Reseller News ·

2025/08/29

In this podcast, Doug Green, Publisher of Technology Reseller News, sits down with Ariel Hayes of SHI International to discuss the company’s role in the technology reseller industry, their AI initiatives, and their strategic partnerships.SHI International is a major national reseller offering a wide range of hardware, software, and services. Ariel explains that SHI not only supports customers from a procurement perspective but also provides consulting and service delivery to help businesses adopt

en-US

2:58

LogicVein Brings Humor and Automation to Network...

Telecom Reseller / Technology Reseller News ·

2025/08/28

At VMware Explore, Technology Reseller News publisher Doug Green stops by the LogicVein booth—drawn in by a bold and humorous sign that reads: “Does your network suck?” In this episode, Doug interviews Bobby Olander of LogicVein, who explains how the company's playful approach at the show is matched by serious innovation in network management solutions. With over 20 years of experience, LogicVein delivers advanced tools to tackle persistent network issues. Bobby introduces listeners to ThirdEye,

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4:07

Phoenix Technologies Showcases Exclusive Remote BIOS...

Telecom Reseller / Technology Reseller News ·

2025/08/28

In this episode of Technology Reseller News, publisher Doug Green speaks with Ameet Dhillon from Phoenix Technologies, live from the VMware Explore show floor. Dhillon returns to discuss FirmGuard, Phoenix Technologies’ cutting-edge remote BIOS management and security solution, now gaining momentum among MSPs and IT professionals. FirmGuard, developed by the BIOS pioneers at Phoenix Technologies (est. 1979), is the industry’s only remote BIOS management platform, offering IT teams—whether internal

en-US

12:07

SmarTrak.ai: Driving Double-Digit Growth for Cisco...

Telecom Reseller / Technology Reseller News ·

2025/08/27

“We are an absolute recurring revenue engine,” says Ted Lee, co-founder of SmarTrak.ai, in a new podcast interview with Doug Green, Publisher of Technology Reseller News. Speaking from Cisco GSX and VMware Explore, Lee describes how SmarTrak.ai is enabling partners to transform data into growth, helping some global players reverse declines and generate new momentum in just 12 months.Founded with a multi-vendor vision, SmarTrak.ai began by solving a central challenge in the Cisco ecosystem:

en-US

3:00

Canonical Brings Ubuntu Pro to VMware Cloud...

Telecom Reseller / Technology Reseller News ·

2025/08/27

"If you're currently using free Ubuntu, you're getting supported Ubuntu Pro as part of your VCF license — which is amazing." – Thibaut Rouffineau, Canonical At VMware Explore 2025, Doug Green, Publisher of Technology Reseller News, spoke with Thibaut Rouffineau, Vice President of Marketing at Canonical, about how Canonical is elevating Ubuntu into the heart of enterprise private cloud. Canonical, the publisher of Ubuntu and a leader in securing open-source for enterprises, featured prominently in

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12:07

Broadcom’s VCF Division on AI, License Portability,...

Telecom Reseller / Technology Reseller News ·

2025/08/27

“Complexity is at the core of this, and our mission at Broadcom has been how to address this complexity by making things simpler,” says Abhay Kumar, Global Head of Managed Services for Broadcom’s VMware Cloud Foundation (VCF) division.In this Technology Reseller News podcast, recorded live at VMware Explore 2025, Kumar discusses Broadcom’s strategy for making the private cloud AI-native, portable, and partner-driven. Since acquiring VMware two years ago, Broadcom has focused on positioning VMware

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Fewer Truck Rolls, Greater Control: TELCLOUD Brings...

Telecom Reseller / Technology Reseller News ·

2025/08/21

"If we have to roll a truck, there’s a problem," says Jake Jacoby of TELCLOUD. In the latest episode of the POTS and Shots podcast series, Jacoby joins Technology Reseller News publisher Doug Green to discuss how TELCLOUD eliminates costly and disruptive truck rolls with a carrier-grade platform that delivers complete remote management for POTS replacement.Building on the company’s commitment to five nines of uptime, Jacoby explains how TELCLOUD extends its global network directly into customer

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SERI Previews eSummit 2025, Podcast

Telecom Reseller / Technology Reseller News ·

2025/08/21

“Standards are a way to separate out those who say they do the right things from those who actually do them,” says Jeff Seibert, Chief Provocateur at SERI. In this Technology Reseller News podcast, Publisher Doug Green interviews Seibert about SERI’s mission, the role of the R2 standard in responsible electronics reuse and recycling, and the upcoming eSummit 2025, taking place September 8–11 in Minneapolis. Seibert explains that SERI, a global nonprofit, is focused on driving sustainable

en-US

Frontline Group & Strolid: Redefining the Contact...

Telecom Reseller / Technology Reseller News ·

2025/08/20

In this Technology Reseller News podcast, Doug Green interviews Jill Blankenship, CEO of Frontline Group, and Thomas McCarthy-Howe, CTO of Strolid, about their collaboration on vCons (Virtualized Conversations)—a new file format that could transform how conversations are captured, stored, and analyzed in the contact center.A vCon is a standardized file (currently under IETF review) that stores the full content of a conversation—recording, transcript, participants, and metadata. Unlike traditional

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Intradiem: How AI Can Prevent Contact Center Burnout,...

Telecom Reseller / Technology Reseller News ·

2025/08/14

In this Technology Reseller News podcast, Doug Green speaks with Jennifer Lee, President and Co-Jennifer Lee CEO of Intradiem, about how AI—particularly predictive AI—can improve agent well-being, enhance customer experiences, and reduce costly attrition in telecom contact centers. Lee, who began her career as a telecom contact center agent, explains that the late summer season is one of the busiest times of the year. With back-to-school moves, new service activations, billing issues, and early

en-US

Digi International and TELCLOUD Partner to Deliver...

Telecom Reseller / Technology Reseller News ·

2025/08/14

In this Technology Reseller News interview, Doug Green speaks with Dane Surkamer, VP of Global Channel Sales at Digi International, about how the IoT leader is teaming with TELCLOUD to tackle the huge POTS line replacement market. Digi, now in its 40th year, specializes in mission-critical wireless connectivity across industries such as healthcare, transportation, and utilities. Millions of legacy copper endpoints still in use can now be replaced with TELCLOUD’s as-a-service POTS solution,

en-US

Marketing Simplified: Littlefield Agency’s Sam...

Telecom Reseller / Technology Reseller News ·

2025/08/14

In a fast-paced fall event season, where overlapping trade shows can overwhelm even seasoned marketers, Sam Littlefield, President and CEO of Littlefield Agency, joins Technology Reseller News Publisher Doug Green to share fresh strategies for cutting through the noise. Founded in 1980 and based in Tulsa, Oklahoma, Littlefield Agency specializes in complex B2B manufacturer and financial institution marketing, earning recognition as a Top 25 B2B agency in the U.S. Littlefield stresses that while

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708 results

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