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Telecom Reseller / Technology Reseller News

Telecom Reseller

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

news tech news

All Episodes

15:50

Radware on AI Security: The Invisible Risks That Can...

Telecom Reseller / Technology Reseller News ·

2026/04/21

By Doug Green“Some of these AI-driven attacks are the kind that can stop you in your tracks.” In this Technology Reseller News podcast, I spoke with Chip Witt, Principal Security Evangelist at Radware, about a rapidly emerging challenge: how AI is introducing new, often invisible, security risks into enterprise environments. Witt outlined a fundamental shift. As organizations adopt AI tools across workflows, they are also creating new attack surfaces—many of which are not yet fully understood or

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10:03

Simphonic Highlights “SIM – The Nerve Center of...

Telecom Reseller / Technology Reseller News ·

2026/04/21

Simphonic Highlights “SIM – The Nerve Center of Operations in the Age of AI,” Revealing Hidden Drivers of Telecom Churn, Podcast, More than 40% of negative subscriber experiences never show up in traditional network-side metrics @Doug Green “Over 40% of negative subscriber experiences are completely invisible to traditional network metrics.” In a recent Technology Reseller News podcast, I spoke with Chris Drake, CEO of Simphonic, about a critical blind spot in how telecom operators measure

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8:18

Unibeam features SIM-based authentication technology...

Telecom Reseller / Technology Reseller News ·

2026/04/20

Carlos da Silva, Chief Product Officer of Unibeam, discusses SIM-based authentication technology with Don Witt from Channel Daily News a TR Publication. Carlos explained Unibeam’s SIM-based authentication technology, which uses information stored in SIM cards to provide enhanced security against account takeover and fraud, particularly addressing the limitations of traditional SMS OTP authentication methods. He discussed how their solution works through cellular networks rather than the

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16:55

TTS Company’s Julie Thiel on Leadership at Scale: Why...

Telecom Reseller / Technology Reseller News ·

2026/04/17

By Doug Green “If someone can do it 70% as well as you—you need to let go.” At the close of the Channel Partners Conference & Expo and MSP Summit, I spoke with Julie Thiel of TTS Company about a theme that stood out amid a week dominated by AI and technology: the human side of growth. Thiel shared that many of the leaders she spoke with during the event are energized by opportunity—new customers, new services, and new technologies—but also feeling the weight that comes with scaling a business

en-US

12:45

UniVoIP and the Shift to Embedded AI in Microsoft...

Telecom Reseller / Technology Reseller News ·

2026/04/17

By Doug Green “Last year, AI was being talked about like candy. This year, it’s under the hood—and that’s where it belongs.” At the close of the Channel Partners Conference & Expo 2026, I spoke with Dean Manzuri of UniVoIP about what changed from last year to this year—and what that means for partners navigating the evolution of AI and voice. Manzuri’s perspective reflects a broader industry shift. A year ago, AI dominated the conversation as a headline feature. Today, it’s becoming

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8:36

Yeastar’s Channel Strategy: Simplifying UCaaS and AI...

Telecom Reseller / Technology Reseller News ·

2026/04/17

By Doug Green “The challenge for partners today isn’t just technology—it’s choosing the right model in a market full of options.” At the Channel Partners Conference & Expo 2026 in Las Vegas, I spoke with Kevin Huang, North America Sales Director at Yeastar, about how the company is helping partners navigate an increasingly complex UCaaS landscape. Yeastar, founded in 2006, has built its business around delivering unified communications solutions that span PBX, contact center, and now AI-driven

en-US

7:19

Xorcom Emphasizes Hybrid Telephony and High-Touch...

Telecom Reseller / Technology Reseller News ·

2026/04/17

By Doug Green “We’re answering your problem in three to five hours with one of our techs.” At the Channel Partners Conference and MSP Summit, I spoke with Amit Wissotzky of Xorcom about the company’s positioning in an increasingly crowded VoIP and communications market. Xorcom, an Israel-based company, delivers a broad range of telephony solutions including VoIP systems, PBXs, and gateways. The company focuses on providing the core infrastructure businesses need to keep communications running

en-US

8:17

Crexendo: Jason Byrne on Brand, Growth, and Partner...

Telecom Reseller / Technology Reseller News ·

2026/04/17

Jason Byrne, SVP of Marketing at Crexendo, spoke with Doug Green, Publisher of Technology Reseller News, during the Channel Partners Conference & Expo about the company’s growth strategy, brand evolution, and continued momentum in the channel. Byrne highlighted Crexendo’s strong positioning in the cloud communications space, driven by its NetSapiens platform and a partner-centric model that empowers service providers to build and scale their own offerings. He emphasized that marketing plays a

en-US

14:15

ECG: Mark Lindsey on AI-Powered Call Intelligence and...

Telecom Reseller / Technology Reseller News ·

2026/04/17

Mark Lindsey, Analyst and Engineer at ECG, spoke with Doug Green, Publisher of Technology Reseller News, during the Channel Partners Conference & Expo about how AI is transforming call intelligence and post-call workflows for businesses and MSPs. Lindsey described ECG’s approach to capturing and analyzing conversations, turning voice interactions into structured data that can be immediately acted upon. By leveraging AI, ECG enables automatic transcription, summarization, and extraction of key

en-US

HP | Poly: Bob Knauf Reflects on a Legacy of...

Telecom Reseller / Technology Reseller News ·

2026/04/17

Bob Knauf, Senior Product Marketing Manager at HP | Poly, spoke with Doug Green, Publisher of Technology Reseller News, during the Channel Partners Conference & Expo in a conversation that combined a look back at a distinguished career with a forward-looking view of workplace communications. As Knauf prepares for retirement after decades in the industry—dating back to the original Polycom SoundStation—he reflected on the evolution of communication technologies and the enduring importance of

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5:06

IntraTEM Expands into the Channel with Telecom...

Telecom Reseller / Technology Reseller News ·

2026/04/17

By Doug Green“We organize the chaos of invoices and inventory so businesses can focus on strategy instead of spreadsheets.” At the Channel Partners Conference and MSP Summit, I spoke with Tommi Ellis of IntraTEM about the company’s move into the channel and how Telecom Expense Management (TEM) is becoming increasingly important for MSPs and their customers. IntraTEM has built its business over the past two decades serving clients directly, focusing on managing expenses across mobility, wireline,

en-US

From Zero to Selling: TELCLOUD Shows How Partners Can...

Telecom Reseller / Technology Reseller News ·

2026/04/16

“It’s as easy as asking the question—do you still have copper lines? If you don’t ask, someone else will,” says Jake Jacoby, CEO of TELCLOUD.In the latest episode of the TELCLOUD POTS and Shots Podcast Series, Doug Green, Publisher of Technology Reseller News, speaks with Jacoby about how channel partners can move quickly from awareness to execution in the fast-growing POTS replacement market. As legacy copper lines continue to be phased out by carriers, millions of remaining POTS lines still

en-US

8:39

Solvo Global: Bringing Scalable Global Talent to MSPs...

Telecom Reseller / Technology Reseller News ·

2026/04/16

By Doug Green “We find good people for good people.” At the Channel Partners Conference & MSP Summit, I spoke with Keeley Davis, VP of Global Strategy & Growth at Solvo Global, about a growing challenge for MSPs and channel partners: how to find and scale talent in an increasingly competitive and global market. Solvo Global operates across 33 countries, giving it a broad footprint to help companies access talent both domestically and internationally. While many MSPs still rely on local

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12:45

Expereo on Network as a Service and Global...

Telecom Reseller / Technology Reseller News ·

2026/04/16

By Doug Green “It’s not just about connectivity anymore—it’s about delivering the entire outcome around how IT deployments succeed.” At the Channel Partners Conference & Expo, I spoke with Marek Wasilewski of Expereo about how the company is redefining what it means to deliver connectivity in a Network-as-a-Service (NaaS) world. Expereo positions itself as more than a traditional connectivity provider. As Wasilewski explained, the company delivers a comprehensive, service-led model that wraps

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9:23

Crexendo’s Platform Strategy and Channel Growth:...

Telecom Reseller / Technology Reseller News ·

2026/04/16

By Doug Green “We’re like the operating system within their cloud communications platform.” At the Channel Partners Conference & Expo 2026, I spoke with Jon Brinton of Crexendo about the company’s growing role in the UCaaS ecosystem and its momentum behind the NetSapiens platform. Crexendo continues to position itself as a foundational layer for service providers, delivering unified communications and cloud communications solutions through a broad global partner base. With approximately 250

en-US

15:11

MSP Exit Planning: Why Building Value Early Matters...

Telecom Reseller / Technology Reseller News ·

2026/04/16

By Doug Green “You have to think about your business as a business—not just a technology stack—and intentionally build the value you want long before you plan to exit.” At the Channel Partners Conference in Las Vegas, I caught up with Mahen Gundecha of MSP Exit Planning to discuss a topic that continues to gain urgency across the MSP community: exit planning. Gundecha makes a clear distinction between traditional M&A preparation and what he calls true exit planning. While many MSP owners focus

en-US

13:39

TNS on Combating Voice Spoofing and Restoring Trust...

Telecom Reseller / Technology Reseller News ·

2026/04/16

By Doug Green “Businesses are experiencing a form of identity theft in voice—and they’re paying the price for fraud they didn’t create.” At the Channel Partners Conference & Expo 2026, I spoke with Maurie Munro, Vice President of Enterprise Sales at Transaction Network Services (TNS), about one of the most urgent challenges facing the telecom ecosystem: the collapse of trust in voice. TNS operates at the intersection of enterprises, carriers, and consumers, with a communications division focused

en-US

8:44

AT&T Business: Shiraz Hasan on Partner-First Strategy...

Telecom Reseller / Technology Reseller News ·

2026/04/16

Shiraz Hasan, Vice President of Channel and Distribution at AT&T Business, spoke with Doug Green, Publisher of Technology Reseller News, during the Channel Partners Conference & Expo about the company’s evolving partner-first strategy and its commitment to driving growth through the channel.Hasan emphasized that AT&T Business is focused on simplifying engagement for partners while expanding the range of solutions they can bring to market. By aligning internal resources, streamlining

en-US

8:12

Digi International: Tony Puopolo on Managed IoT, 5G...

Telecom Reseller / Technology Reseller News ·

2026/04/16

Tony Puopolo, GM of Digi Managed Solutions at Digi International, spoke with Doug Green, Publisher of Technology Reseller News, during the Channel Partners Conference & Expo about how IoT, 5G, and managed services are creating new growth opportunities for channel partners. Puopolo explained that Digi International is focused on delivering end-to-end connectivity solutions that combine hardware, software, and managed services. These integrated offerings simplify deployment and management for

en-US

4:15

Fortavera: Peter Galanis on Scaling MSPs Through...

Telecom Reseller / Technology Reseller News ·

2026/04/16

Peter Galanis, Founder and CEO of Fortavera, spoke with Doug Green, Publisher of Technology Reseller News, during the Channel Partners Conference & Expo about how MSPs can scale more effectively through structured strategy, operational discipline, and execution. Galanis explained that many MSPs struggle to move beyond incremental growth because they lack a clear framework for scaling their business. Fortavera works with service providers to align leadership, operations, and go-to-market

en-US

923 results

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