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PODCAST

Community Creators with Shana Lynn

Shana Lynn Bresnahan

Entrepreneurs and online business owners can no longer grow with great marketing alone. If you want to scale your course, membership, or coaching program, I’ll teach you how to maximize your profit and multiply your impact by creating a thriving online community. Be sure to connect with me on IG: http://instagram.com/shanaspeaksI’ve spent over a decade working with top brands and entrepreneurs to cultivate thriving online communities and empowered community teams that increase their reach,

business marketing

All Episodes

9:08

Why you Don’t Love your Community Anymore

Community Creators with Shana Lynn ·

2024/02/13

If you find yourself unable to be actively involved in your community, it is likely you are no longer the community creator but the community created. Shana will talk about why this is a problem and how to solve it in this episode.Key Takeaways:Intro (00:00)In creating a community, we have to be intentional about its design. Why is this important? (01:57)We as humans, we are wired for two things that are very addicting (02:26)Shana explains how community was built to support your business

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5:40

Basic Tools You Need to Manage a Community Team

Community Creators with Shana Lynn ·

2024/02/06

In this episode, Shana is going to share with you exactly what tools she uses to run and manage her team. As an entrepreneur, there are lots of tools out there that can help you manage your business. And there are lots of people who will try and sell you their products but Shana keeps it simple by relying on a few key pieces of technology that she believes in.Key Takeaways:Intro (00:00)What are the tools needed according to Shana? (00:42)Difference between reactive and proactive community manager

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51:27

The Future of Community for Business with Mark de...

Community Creators with Shana Lynn ·

2024/01/30

Shana was recently featured as a guest on the Agency's Talk podcast alongside Mark de Grasse, President of Digital Marketer. Their in-depth conversation delved into the profound impact of community on businesses, exploring its future implications not only in the online realm but also in the retail space. The insights shared in this episode are unique and not typically discussed on her own podcast. In fact, Shana was so eager to get this valuable content into your hands that she requested

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11:50

Create Space for Revenue Generating Activities

Community Creators with Shana Lynn ·

2024/01/23

Do you have a lot of tasks and projects on the back burner that you know could generate more revenue in your business? Shana will talk about a little activity that you can do to free up space on your calendar and for your team members as well.Key Takeaways:Intro (00:00)What Shana notices to be common when working with one-on-one clients? (00:47)What activities did Shana recommend on how to delegate tasks towards the team? (03:00) Is there an easier way to accomplish the goal of this particular

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7:52

How to Manage a Community Manager

Community Creators with Shana Lynn ·

2024/01/16

In today's episode, Shana sheds light on a question she recently encountered at an event - what happens after you hire a community manager?Join us as she shares invaluable insights on effectively managing your community manager. Stay tuned!Key Takeaways:Intro (00:00)What are the five elements as a Community Manager? (01:26)What is a coaching of the mindset? (04:20)Episode wrap-up (06:44)Additional Resources:Learn how to work with Shana: https://www.shanalynn.com/FREE 7-minute Community Training:

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46:02

Preparing Your Business for Scale with Alex Charfen

Community Creators with Shana Lynn ·

2024/01/09

Today's episode is a game-changer as we dive into the world of operational scale and the unique struggles entrepreneurs face during the scaling process. Our guest, Alex Charfen is here to unravel insights you've never heard before.So, if you're on the path of scaling your business, buckle up for an episode brimming with wisdom and insights.Key Takeaways:Intro (00:00)Alex’s favorite community (02:41)Are there any red flags that people should watch out for when going into a business that

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14:40

Stop the Hidden Revenue Leak in your Membership

Community Creators with Shana Lynn ·

2024/01/02

Shana is going to tell you about an opportunity for your business to increase its monthly recurring revenue without getting new customers. She'll explain exactly what it is, how to determine if this is an opportunity for you, and what steps you need to take to recover this revenue.Key Takeaways:Intro (00:00)What are failed payments? (02:02)Where do you start if you want to start addressing failed payments? (03:08)What are involuntary and voluntary cancellations? (03:23)Establishing a failed

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11:26

What Does a Community Manager Actually Do

Community Creators with Shana Lynn ·

2023/12/26

Ever wondered about the magical role of a community manager? In our latest episode, Shana recently faced this very question at a Mastermind event. Now, she’s here to spill the secrets, sharing the insider scoop on what a community manager truly does. Let’s decode the art of community management together!Key Takeaways:Intro (00:00)What is the role of a community manager? (00:56)What are the other tasks of a community manager? (03:18)Different ways that a community manager can help the team

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44:18

How this One Question can be Rocket Fuel for your...

Community Creators with Shana Lynn ·

2023/12/19

Get ready to meet Blake Fly, a phenomenal speaker and master of building connections. His secret superpower? Sending heartfelt messages that leave a lasting impression. These messages have earned him an almost perfect open rate and generated massive business success.But it's not just about the numbers for Blake. He's here to share the incredible power of expressing appreciation. Listen closely, because this lesson applies not only to personal relationships but also to how we make our

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10:22

An Unexpected Lesson from a Cereal Company

Community Creators with Shana Lynn ·

2023/12/12

Have you ever gotten something in the mail that you thought was so brilliant, you just had to share it with other people? That's what happened to Shana, and she just had to share this information with you. You are going to love this one!Key Takeaways:Intro (00:00)How do we actually get people to complete surveys according to Shana? (01:43)Two big mistakes with surveys (02:21)When completing a survey, what should we consider? (03:47)Three compelling reasons to think about (08:57)Episode wrap-up

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5:29

How I Decide What to Outsource

Community Creators with Shana Lynn ·

2023/12/05

Get ready to learn!Shana was recently a guest speaker in a mastermind, and one of the questions she was asked was "How do I know whether or not I'm ready to hire a community manager?" She shared an approach called the Joy Skill Quadrant so that you can use this tactic the next time that you're thinking about delegating or hiring a new team member.Key Takeaways:Intro (00:00)What is a Joy Skill Quadrant? (01:27)Episode wrap-up (04:00)Additional Resources:Learn how to work with Shana:

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46:24

Millionaire Sales Secrets and the Power of Personal...

Community Creators with Shana Lynn ·

2023/11/28

Get ready to be inspired! Our special guest today is a self-made millionaire who achieved incredible success by the age of 23. We'll be chatting with Lauren Tickner, the founder of Impact School, to uncover her secrets to building a powerful personal brand. She's rubbed shoulders with industry giants like Alex Hormozi and Gary V, and even had the opportunity to interview Grant Cardone. But you might not have heard of her yet. We'll delve into how she used social media's direct

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14:40

Why your Onboarding Isn’t Working & How to Fix It

Community Creators with Shana Lynn ·

2023/11/21

Discover the game-changing strategy to revolutionize your customer onboarding process. Learn how to tackle confusion, keep customers engaged, and prevent them from leaving in the crucial first 60 days. Join Shana as she breaks down the advanced techniques that will transform your onboarding experience. Pay attention to this episode – it's a game changer for your business.Key Takeaways:Intro (00:00)What are the essential tasks for those in higher leadership positions, such as CEOs or consultants

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31:24

The Hidden Problem That’s Costing You Time & Money in...

Community Creators with Shana Lynn ·

2023/11/14

Save time and money in your business with these powerful strategies. Discover the hidden factor that could be costing you a week's worth of work every month. Tune in as Shana reveals the culprit and shares proven strategies to eliminate it. Don't miss this episode!Key Takeaways:Intro (00:00)Exploring the significance of distraction: Why does it matter? (01:46)Discover countless ways to easily become distracted (05:38)How to effectively eliminate distractions (08:01)Episode wrap-up

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40:15

Create Clickworthy Copy that Keeps Your Customers...

Community Creators with Shana Lynn ·

2023/11/07

Discover the secrets to writing persuasive copy that not only increases sales but also gets people to take action. Join Shana as she interviews Anna Powers, an expert in conversion copywriting, and a certified trainer and lawyer. Learn the key to creating compelling copy and gain insights into AI. Don't miss out!Key Takeaways:Intro (00:00)Anna’s favorite community (01:38)What is conversion copywriting? (04:20)What role does conversion copywriting play after the sale? (05:41)How do conversion

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16:52

The Value Myth: How Guilt Can Sabotage Your Business

Community Creators with Shana Lynn ·

2023/10/31

Are you spending more time on your free content and community than on your paying members? Do you feel guilty for making the same or more money while investing less time? Shana will discuss the dangers of this mindset and share what you should do about it. Don't miss out on her insights!Key Takeaways:Intro (00:00)Are you finding yourself dedicating more time to your free content and community instead of your paid program? (01:39)How does the marketing funnel work? (03:28)Unlock the true worth of

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22:26

3 Must-Haves to Kickstart Member Progress

Community Creators with Shana Lynn ·

2023/10/24

In this episode, we'll uncover the secret to moving from community engagement to real progress. Join us as we dive into the strategies that actually get people to take action and make a difference. Say goodbye to mere engagement and hello to meaningful progress!Key Takeaways:Intro (00:00)How do we take a member from just being engaged to making progress? (03:01)Quick overview of The Progress Wheel (06:11)What is the best way to transform engagement into progress? (07:38)Episode wrap-up

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44:56

How to Leverage Collabs to Skyrocket Your Revenue...

Community Creators with Shana Lynn ·

2023/10/17

Are you tired of relying on paid advertising to grow your audience and business? Get ready to discover a secret collaboration strategy that collaboration expert Jordan Gill uses to secure 50 collaborations a year. Learn how she uses collaborations each year to achieve seven-figure revenue. Don't miss out on this game-changing strategy!Key Takeaways:Intro (00:00)Jordan’s favorite community (01:38)How does Jordan define collaboration? (04:47)Jordan's different ways of collaborations (10:26)Is

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18:46

5 Undeniable Benefits of a Thriving Community

Community Creators with Shana Lynn ·

2023/10/10

Are you convinced about the power of a thriving community for your business? Shana understands that not everyone needs or wants a community, but she wants to make sure you don't miss out on the five undeniable benefits. Let's explore why having a thriving community can be a game-changer for your success.Key Takeaways:Intro (00:00)A thriving community will help you get more customers (01:03)A thriving community will definitely help you keep your customers longer (03:49)Create raving fans

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20:15

Create Defining Moments for Your Customers

Community Creators with Shana Lynn ·

2023/10/03

Ever wondered why some memories cling to us while others fade away? Why only a few moments stick out from a whole week of experiences? And why certain events can change our perspective, inspire personal growth, or ignite our motivation? You're not alone!But fear not, my friend! Shana has got you covered. She's got a book recommendation that explains it all - "The Power of Moments" by Chip and Dan Heath. Trust me, you don't want to miss this! Listen to this episode to uncover the

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