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PODCAST

Command Control Power: Apple Tech Support & Business Talk

Jerry Zigmont, Joe Saponare, Sam Valencia

Sam, Jerry, and Joe discuss their thoughts and draw from their combined experience of over 20 years in the Apple Consultants Network (ACN).

technology tech news

All Episodes

01:01:18

Best Of CCP - 361: Command Control Power "Almost...

Command Control Power: Apple Tech Support & Business... ·

2024/02/20

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

57:11

553: The Mac at 40 With Chris Hawver, Tim Pearson,...

Command Control Power: Apple Tech Support & Business... ·

2024/02/13

Celebrate 40 years of the Mac with Sam Valencia, Jerry Zigmont, and Joe Saponare, seasoned Apple Consultants Network members. These tech experts share 20+ years of experience through discussions on: solving tech support mysteries, hilarious client stories, and the Mac's impact on technology and culture. Joining them are Chris Hawver, Tim Pearson, Ted Freitas, and Steve Sorbo for a nostalgic journey.

en-US

38:16

552: Exploring Installomator with Isaac Ordonez of...

Command Control Power: Apple Tech Support & Business... ·

2024/02/06

Topics: -Today we will cover Installomator - an excellent Github project originally designed by Armin Briegel, creator of scriptingosx.com and friend of the show. -To help further that discussion, we welcome Isaac Ordonez, Director of Technology at Mann Consulting. -Isaac handles a number of different instances and has a lot of experience in Installomator. -He gives us the breakdown of how Installomator can benefit your fleet. Namely by helping to manage updates. -Starting out in high school, Isaac

en-US

51:49

551: Triumphs, Twists, and Unexpected Joys

Command Control Power: Apple Tech Support & Business... ·

2024/01/30

Topics: -We have recently completed our rates survey. Stay tuned for more information. -Jerry wants to know what has changed about our businesses for the better. -Recurring fees have been a tremendous change for him. -He also purchases a 2023 Mac Mini to filter out his spam emails. He uses SpamSieve to filter out junk mail. -MacAdmins Slack has a for sale channel. -Jerry also uses the new Mac mini for home automation. -Joe & Sam discuss their automations as well. -For 2024, Sam has been leaning into

en-US

56:37

Best Of CCP - 133: Jonathan Spiva of 74bit.com - "IT...

Command Control Power: Apple Tech Support & Business... ·

2024/01/23

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

52:34

549: Embrace The Action Button

Command Control Power: Apple Tech Support & Business... ·

2024/01/16

Topics: -Jerry was recently studying for the Apple Device Support Exam when he discovered Handoff was not working properly. -Handoff and Universal Clipboard are features of Apple’s Continuity. -Eventually, signing out of iCloud on both devices and signing back in corrected the issue. As an aside, he had to turn off ScreenTime in order to sign out of iCloud. -An alternative solution, via this YouTube video resolved Universal Clipboard for most by running this command: defaults write

en-US

57:58

548: Interview With Chad Swarthout and Ryan Ball of...

Command Control Power: Apple Tech Support & Business... ·

2024/01/09

Thank you to our VIP sponsors! Topics: -We are pleased to welcome back Chad Swarthout, founder & CEO of Alectrona. We also have the pleasure of welcoming Ryan Ball, Director of Engineering at Alectrona. -Chad was on the show back in 2019 -We discuss the road Alectrona has taken since back in 2019. -Chad had the insight to go fully remote and close his office prior to the pandemic of 2020. -A majority of their clients have offsite employees as well. -All of the clients

en-US

01:00:05

BEST Of CCP - 239: Joe's Super Secret Password -...

Command Control Power: Apple Tech Support & Business... ·

2024/01/02

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

12:10

547: Free Will vs Determinism

Command Control Power: Apple Tech Support & Business... ·

2023/12/26

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

54:06

546: No Thyme for Reindeer Games

Command Control Power: Apple Tech Support & Business... ·

2023/12/19

-Command Control Power has created an anonymous rates and plans survey. You can also learn more at our MacAdmins Slack channel. This will be a great way to better understand where your current rates, plans, and software stack stand in comparison with your fellow consultants. The survey can be filled out anonymously by anyone, regardless of Patreon status. We will discuss the results of this survey on an upcoming Patreon show. However, if you decide to participate in the survey, you can provide a

en-US

51:35

BEST Of CCP - 330: "A Cautionary Tale" With Richard...

Command Control Power: Apple Tech Support & Business... ·

2023/12/12

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

46:50

544: Interview With Adam Burg - Owner Of CALSO...

Command Control Power: Apple Tech Support & Business... ·

2023/12/05

Topics: -This week we welcome Adam Burg, founder of CALSO Technologies and Command Control Power Patreon sponsor. -Adam shares the story of his consulting career. -CALSO is an acronym for the members of his family. -Partnering with key vendors made it simpler to manage his clients. -They manage clients as small as 2 up to 50 users. -MDM, email backup & archiving are key components to his MSP stack. -The MacAdmins Slack is a major source of help. Adam can be found as MacDadmin. -Adam hosts the Los

en-US

45:06

Best Of CCP - 246: Let Go Of My Echo

Command Control Power: Apple Tech Support & Business... ·

2023/11/28

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

45:29

542: Turn Off Driver Assist: A Mac-nificent Way to...

Command Control Power: Apple Tech Support & Business... ·

2023/11/21

Topics: -Jerry has a client with an Acrobat Pro issue that he’s seen before. -Clients that Google answers try to offer their own advice. -Some people expect things for free. -Even with car features, some tracking features bother users. -Jerry is thrilled to have Nudge working in Addigy for managing macOS software updates. -Jerry sees an odd message that says “Failed to personalize the software update”. -In general, software updates still seems to require third party options to work smoothly. -The

en-US

01:09:24

Best Of CCP - 210: Managed Services - "A Look To The...

Command Control Power: Apple Tech Support & Business... ·

2023/11/14

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

57:22

540: Interview With Mike Bombich of CEO and Developer...

Command Control Power: Apple Tech Support & Business... ·

2023/11/07

Topics: -We are pleased to welcome Mike Bombich, creator of Carbon Copy Cloner. -He tells a story of losing data that inspired his creation of Carbon Copy Cloner. -Mike spent 8 years as a creative with Apple. -CCC was initially donation-ware. -He never wanted to put any barrier between you and your data. -macOS Big Sur started the downfall of bootable backups. -Mike talks about how that affected CCC and his customers. -We talk about Time Machine’s reliability and alternatives to

en-US

43:06

Best Of CCP - Interview with Justin Maxwell of...

Command Control Power: Apple Tech Support & Business... ·

2023/10/31

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

en-US

48:41

538: Welcome All Pings

Command Control Power: Apple Tech Support & Business... ·

2023/10/24

Topics: -The Andy Esposito story from an ACEs conference event long ago is the gift that keeps on giving. -Jerry gives a shout out to our friends at TidBITS Content Network. -Dave Hamilton of Mac Geek Gab mentioned blazing fast ThunderBolt cables from Leirui. Available on Amazon. -Joe has some personal experience with Nudge and AppleScript automation from macsudo.com. -Joe wants to do some follow up on all the automations within Addigy…when he has time. -Sam made a mistake deploying Nudge and found

en-US

55:34

Best Of CCP - 140: Tom Bridge of Technolutionary.com...

Command Control Power: Apple Tech Support & Business... ·

2023/10/17

Sam Valencia, Jerry Zigmont and Joe Saponare

en-US

47:41

536: The Way Of The Wanderer

Command Control Power: Apple Tech Support & Business... ·

2023/10/10

Topics: -Jerry is back from Europe and shares some of technology encounters. -Manual DNS records bit him when trying to connect to a public network. -Sam shares a tip to use captive.apple.com on a network where the captive portal won’t launch. -Jerry found a good charger for his iPhone 13 Pro. -Apple Maps for walking is fantastic according to Jerry. -The haptic notifications on Apple Watch frightens and confuses Sam. -Finally, Sam gets to talk about his new Apple Watch Ultra 2. -Not to be outdone,

en-US

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