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PODCAST

Knowledgebase Ninjas

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.

business management

All Episodes

16:13

User-Centric Approach for High-Quality Documentation...

Knowledgebase Ninjas ·

2021/03/04

Claire Bremble, Manager Technical Writer at Dude Solutions, joins us in this episode of Knowledgebase Ninjas Podcast to share her user-centric approach towards technical documentation, how she ensures readers acceptance of the document and her tips on improving writing quality.

en

27:04

The Role of the Editor in Technical Documentation...

Knowledgebase Ninjas ·

2021/02/18

Mike Pope, Technical Editor at Google, joined us in this episode of Knowledgebase Ninjas podcast to share his three-decade-long journey in technical documentation, his transition from a technical writer to a technical editor, and the rising demand and need for dedicated technical editors for the documentation industry to replace peer review groups.

en

21:28

User-Friendly Documentation with Sara Tilly of Infobip

Knowledgebase Ninjas ·

2021/02/11

Sara Tilly, Lead Technical Writer at Infobip, joins us in this episode of Knowledgebase Ninjas to discuss her journey into technical documentation, the process and workflow she currently operates to create effective, user-friendly documentation and the significance of teams’ playing and collaboration in technical writing.

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26:31

Documentation Knowledge Management with Patrick...

Knowledgebase Ninjas ·

2021/02/04

Patrick Martin, Senior Director of Technical Support at Coveo, joined us in this episode of Knowledgebase Ninja Podcast to share his approach towards documentation knowledge management, how he defines documents’ feature functionality and the significance of quality article index for quality documentation.

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24:23

Learning Technical Writing with Nikita Dhulekar, a...

Knowledgebase Ninjas ·

2021/01/21

Nikita Dhulekar, a Business Analyst/Technical Writer at Fluent Commerce, joined us in this episode of Knowledgebase Ninja Podcast to talk about technical documentation's creative process and how it has evolved over the years, and some tips for delivering top quality documentation.

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14:25

Technical Writing Guidelines with Anne Tarnoruder of...

Knowledgebase Ninjas ·

2021/01/07

Anne Tarnoruder, the Senior Technical Writer at Synopsys, joins us in this episode of Knowledgebase Ninjas Podcast to share her transition from software developer to technical writer, key insights into the documentation process management, and her way of developing quality documentation.

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22:08

Agile Technical Documentation Style Guides with Dr...

Knowledgebase Ninjas ·

2020/12/22

Dr Anu Singh, Technical Communicator and Speaker at Fiserv, joined us in this episode of Knowledgebase Ninjas Podcast to share her agile, iterative approach of technical writing, the importance of technical writers' and designers' collaboration for quality content development and the significance of writing from a user perspective.

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24:47

The Creative Side of Writing Technical Documentation...

Knowledgebase Ninjas ·

2020/12/16

Mandy Patterson, the Senior Technical Writer at Sprout Social, joins us in this episode of Knowledgebase Ninja Podcast to share the creative side of technical communication, how to analyse user personas, and how to create the perfect tone for your document.

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16:59

How To Create Quality Documentation with Manasi...

Knowledgebase Ninjas ·

2020/12/01

Manasi Gandhi, a technical writer at IBM, joins us in this episode of the Knowledgebase Ninjas podcast to share about her passion for writing, her documentation process, and the benefits of creating quality documentation.

en

10:28

Explore Documentation Lifecycle with Abrar Syed of...

Knowledgebase Ninjas ·

2020/11/30

Abrar Syed, the Senior Technical Writer at Equiniti India, joins us in this episode of Knowledgebase Ninja to share his journey into technical documentation, his writing protocols and inspirations and shares tips and insights for rising talent.

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23:04

Optimising Technical Writing through Strategic...

Knowledgebase Ninjas ·

2020/11/19

Rahel Bailie, senior consultant and founder at Content, Seriously Consulting (meetup), joins us in this episode of Knowledgebase Ninja Podcast to share her insights about the strategies in creating content, the crucial requirements that modern content demands, and how strategies help in optimising the content.

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19:47

Benefits of Open-sourcing Content with Andrew Etter...

Knowledgebase Ninjas ·

2020/11/11

Andrew Etter, the Senior Technical Writer at Amazon Web Services, joins us to share his journey in the field of technical writing, his documentation process at Amazon Web Services and how it is necessary to make the content accessible to users.

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23:11

Unifying the technical documentation with Sadhana S...

Knowledgebase Ninjas ·

2020/11/04

Sadhana S, Senior Information Developer at IBM, joins us in this episode of Knowledgebase Ninja’s to share her journey into technical documentation, her expertise in various workflows at IBM and key considerations for creating high quality documentation.

en

13:46

Importance Of Formatting And Presentation In...

Knowledgebase Ninjas ·

2020/10/27

Gururag Kalanidhi, Technical writer at Freshworks, joins us to share his journey into technical writing, the significance of formatting and presentation in the documentation and how keeping content simple, direct and precise is the key to success in the world of technical documentation.

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10:25

Keeping Documentation Simple and Readable with Aditi...

Knowledgebase Ninjas ·

2020/10/21

Aditi Khanchandani, a technical writer, joined us in the episode of Knowledgeable Ninja to share her journey as a technical writer, her key factors in creating a successful document and the role technology play in the technical documentation.

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22:57

Innovating In Technical Writing with Marco...

Knowledgebase Ninjas ·

2020/10/07

Marco Cacciacarro, Technical Writer and Tools Specialist of Blackberry join us in the episode of Knowledgebase Ninjas to share tips on optimising documentation, how innovative writing can be more efficient and the future of technical writing.

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30:00

Collaborative Technical Documentation & Technological...

Knowledgebase Ninjas ·

2020/09/30

Preeti Savanur, Principal Technical Writer of OpenText, joins us to share her journey into technical documentation, unique interactive content management process, and views on the effectiveness of technological innovations to ensure the success of a product.

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24:14

Focusing on the User-Centric Documentation with Sreya...

Knowledgebase Ninjas ·

2020/09/23

Sreya Dutta, Technical Writer, Developer Documentation at Clover Network - A Fisery Company, joins us in this episode of Knowledgebase Ninja to share her experience on the importance of technical content, the transformation of documentation, and essential factors in creating winning documents.

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17:34

Treating Documentation As A Product And Collaborative...

Knowledgebase Ninjas ·

2020/09/15

Emily Mayeski, technical writer of CyberCube, joins us to share her journey into technical writing, her cross-collaborative documentation process and how she treats documentation as a product for best results.

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29:48

Career Trajectories For Technical Writer's with...

Knowledgebase Ninjas ·

2020/09/09

Jordan Stanchev, User Assistance Development Architect at SAP Labs, joins us in this episode of Knowledgebase Ninja to share his journey as a technical writer, his documentation process and his insight on the possible career trajectories for aspiring technical writers.

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159 results

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