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PODCAST

Dental A Team Podcast

This podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to: - Be more efficient - Have more fun - Improve doctor and team communications - Eliminate frustration - And make your life easier! Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM! New episodes every Tuesday, Wednesday, and Thursday.

business management

All Episodes

24:58

#854: Let’s Make Systemization Simple- Kiera’s Mind...

Dental A Team Podcast ·

2024/06/25

Welcome back to DAT Book Club! This month’s selection was Come Up for Air: How Teams Can Leverage Systems and Tools to Stop Drowning in Work by Nick Sonnenberg. As you’ll hear, Kiera had a ton of takeaways from reading this book. She specifically touches on the following in this episode: Best ways to communicate internally Questions to ask yourself about what needs to be done and when Principles for efficiency Planning and work management And a ton more Find the full book club

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40:02

#853: It’s Time to Turn Your Patients Onto Membership...

Dental A Team Podcast ·

2024/06/20

With the changing landscape, Kiera gets very real with practices in this episode. She’s joined by Paul from Dental Menu to talk about why it is absolutely critical to get a membership plan in place. They lay out the steps to take if you’re considering dropping insurance, and how Dental Menu seamlessly slots into your practice: Create a good product Set up marketing Establish an operating procedure Go out and market Paul even has a Dental A-Team special for those interested in working with

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11:42

#852: How to Handle Emergency After-Hour Calls

Dental A Team Podcast ·

2024/06/19

Kiera gives listeners three steps to set up an ideal emergency after-hour protocol response. Define “true emergency” — what should the doctor actually have to come in for? Role play! Listen to example calls and set language to use. Place daily blocks for those emergency appointments. She adds a couple additional pieces of advice, including using a rotating emergency response schedule with other practices. Episode resources: Reach out to Kiera Watch DAT Podcasts on YouTube Virtual

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21:53

#851: The Actual Value of Knowing Your Ideal Patient

Dental A Team Podcast ·

2024/06/18

We’ve talked about it before: Your patient avatar is crucial for success (listen to episode 747, Creating a Raving Fan Patient). Now, it’s time to understand what the value of that avatar can add to your practice. Tiff and Dana touch on… Reverse engineering your ideal avatar Considering the right metrics Working with your marketing team And more! Episode resources: Reach out to Tiff and Dana Listen to episode 747, Creating a Raving Fan Patient Watch DAT Podcasts on YouTube Virtual

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15:04

#850: Consider This When Buying/Maximizing a Practice

Dental A Team Podcast ·

2024/06/13

Kiera lists out exactly what doctors should be looking for when either buying a new practice or hoping to systematize their current one. Considerations such as: What’s the AR? What procedures are being offered and is there room to add more? How is the team communication? How are supplies purchased? Then she suggests how to boil down the most critical items to implement and ways to go about doing so that won’t overwhelm the team. Episode resources: Reach out to Kiera Watch DAT Podcasts on YouTube

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22:21

#849: Tip For Better Communication

Dental A Team Podcast ·

2024/06/12

Something many dental practices tend to forget: passing off information with open communication in mind. Tiff and Dana review why handoffs are so critical to building trust and increasing patient acceptance. They touch on diagnosing with the patient in the room, having conversations directly with them, why NDTRs need to be implemented, and more. Episode resources: Reach out to Tiff and Dana Watch DAT Podcasts on YouTube Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast

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12:20

#848: How to Handle Rude Patients

Dental A Team Podcast ·

2024/06/11

There’s always that one patient… Kiera talks about the professional way to go about communicating with a rude patient, even when it includes dismissing them (listen up for dismissal letter verbiage!). Remember: There’s always a lesson to be learned in these situations. Episode resources: Reach out to Kiera Watch DAT Podcasts on YouTube Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

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23:37

#847: Co-Diagnosing: Pre-Game Strategies

Dental A Team Podcast ·

2024/06/06

What Would Doctor Do? Tiff and Dana educate about how to set up doctor’s diagnosis with some pre-gaming strategies. It’s as easy as 1-2-3: Calibrate the language and focus Set clear expectations Doctors, empower your team The consultants give examples of how to go about this, plus insight on why this will improve how your practice functions. Episode resources: Reach out to Tiff and Dana Watch DAT Podcasts on YouTube Virtual Consulting Subscribe to The Dental A-Team podcast Become

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18:22

#846: Unconventional Ways to Cut Costs In Your Practice

Dental A Team Podcast ·

2024/06/05

Kiera gives listeners tips that you can implement right now to start trimming the fat on practice costs and making more money. Suggested actions include reviewing your PnL monthly, buying discounted supplies, utilizing a productive schedule, and more. Episode resources: Reach out to Kiera Watch DAT Podcasts on YouTube Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

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12:17

#845: How to Vacation Without Your Business Losing Money

Dental A Team Podcast ·

2024/06/04

Warmer weather means vacations are on our mind. Kiera talks about how to take those two-week vacations (or more!) and not have it affect your practice’s profit and loss. It’s about planning, yes, but Kiera gives you the variables to consider as you calculate how much you can vacation based on your practice’s output. Episode resources: Reach out to Kiera Watch DAT Podcasts on YouTube Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

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32:36

#844: Achieving Your Dream Dentistry Life

Dental A Team Podcast ·

2024/05/30

Kiera is joined by Dr. Jamin Houser of Castle Valley Dental in Colorado to talk about reaching that dream life! Dr. Houser has achieved a minimal work week while still being able to engage with all the aspects he loves about dentistry. He shares with Kiera what it took to get him to his idyllic day-to-day, how it’s benefited his team members, and why he never wants to retire. Episode resources: Learn about Dr. Houser Reach out to Kiera Virtual Consulting Subscribe to The Dental A-Team podcast

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17:57

#843: Take a Moment to Slow Down

Dental A Team Podcast ·

2024/05/29

Kiera explores not only why so many people want to slow down in their everyday lives — but also what happens once you’re slowed down. Episode resources: Reach out to Kiera Sign up for DAT’s Weekly Webinar Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

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19:20

#842: How (Good) Handoffs Increase Case Acceptance

Dental A Team Podcast ·

2024/05/28

The right handoff can go such a long way. In this episode, Tiff and Dana break down why handoffs are so important for patients, how handoffs can extend from chairside to checkout, and the best way to know if your practice’s communication with patients and each other is working effectively. Episode resources: Reach out to Tiff and Dana Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

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20:12

#841: Book Club: High Output Teams Simplified

Dental A Team Podcast ·

2024/05/23

Kiera reviews May’s DAT Book Club selection, High Output Management by Andrew S. Grove and why her takeaways are complicated. A few of her favorite ideas from the book: delegation is not abdication; allow time to connect; and why less is more when it comes to performance reviews. Find the full book club rundown here! Episode resources: Reach out to Kiera Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

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41:24

#840: Easy Way to Get More New Patients

Dental A Team Podcast ·

2024/05/22

Kiera is joined by Dr. Brian Harris, the founder of Smile Virtual, to talk about cosmetic dentistry and virtual consulting. They touch on cosmetic needs in the current economy and how social media changed the game, as well as implementing virtual consulting and the way to get patients to want to do it. Dr. Harris also teases out how to get case acceptance virtually. Episode resources: Learn about Smile Virtual Connect with Dr. Brian Harris: brian@drbrianharris.com or @drbrianharris on Instagram

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28:59

#839: Effective + Efficient Appointments in 4 Steps

Dental A Team Podcast ·

2024/05/21

Tiff and Dana are back with more tips to perfect your patient experience and office systems. This episode focuses on maximizing appointment efficiency from both the doctor side and hygiene side. The consultants walk through four critical steps: Taking an inventory of your appointment process Consider timing with a fine-toothed comb Implement block scheduling the right way Schedule the next appointment for what the patient actually needs Episode resources: Reach out to Tiff and Dana

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15:57

#838: Handling No-Cost Patients

Dental A Team Podcast ·

2024/05/16

Just because dentistry is one of your talents doesn’t mean it’s not a worthwhile service. When it comes to friends and family asking for discounts or free treatment, it can get sticky if you’re not prepared. In this episode, Kiera gives three pointers to addressing when someone inevitably drops your name in hopes of a discount: Recognize your worth as a dental professional Put a dollar amount to the discounts you’ve given Create a friends and family fee schedule, then use it Episode

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17:25

#837: Beyond Hello: Creating Lasting First...

Dental A Team Podcast ·

2024/05/15

Dana and Tiff dive into the topic of creating exceptional first impressions in dental offices. They explore practical strategies for creating a welcoming atmosphere that instills confidence and trust in patients from the moment they arrive. From personalized greetings to thorough attention to cleanliness and organization, they emphasize the importance of every detail in shaping a positive patient experience. Episode resources: Reach out to Tiff and Dana Virtual Consulting Subscribe to The Dental

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54:10

#836: Clarity Around DSOs

Dental A Team Podcast ·

2024/05/14

Question: Will private practices be around long-term or is selling to a DSO inevitable? Episode 836: Clarity Around DSOs Get ready for a deep dive on DSOs. Kiera is joined by Brannon Moncrief, principal and CEO of McLerran + Associates, an industry leader in dental practice sales and sell-side advisory for DSOs. Basically, if you want insight about selling to a DSO, this episode is for you. Kiera and Brannon discuss: Pros and conso to selling to a DSO What common mistakes are and how you can

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19:52

#835: The Value of a Phone Call

Dental A Team Podcast ·

2024/05/09

When it comes to a prospective patient’s first phone call to your practice, there is magic that should be happening to convert the call into a visit. Tiff and Dana talk through that process, including the right energy to give, what to say, the information to request, and more. Episode resources: Reach out to Tiff and Dana Practice Momentum Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

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170 results

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