x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

OPERATORS

In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.

business entrepreneurship

All Episodes

01:17:52

E025: Q3 Results, Global Growth, Scaling 1-10,...

OPERATORS ·

2023/10/11

[00:04:00] Q3 recap. [00:15:45] HexClad expected to dominate Q4. [00:26:51] 1-10M business growth. [00:29:51] Scaling requires process, system, team, organization. [00:38:24] Panzerism. [00:47:07] Consumer behavior changes speculation. [00:54:24] Political Predictions and Concerns. [01:00:21] Canada, what's happening? [01:05:34] People are emotional, not rational in consumerism. [01:11:13] Collectables. Operators Exclusive

en

00:52:23

E024: Aggregator Models Thrasio, Diversification,...

OPERATORS ·

2023/10/04

[00:03:09] Discussion on Thrasio and holdco model. [00:03:42] Thrasio's business model: acquisition, consolidation, profit. [00:07:36] Flawed aggregator investment thesis; only public markets. [00:13:06] Leveraging media machine, scaling brands on Amazon. [00:15:10] Value-driven growth on Amazon requires synergy. [00:20:01] Holdco and conglomerates have valuable characteristic. [00:23:09] Hesitant about holdco, distractions and lack of diversification. [00:26:11] Leaders must avoid shiny object

en

01:01:27

E023: Cashback Tactics, Growing Categories, Taking on...

OPERATORS ·

2023/09/26

00:02:58 Amex loyalty, payment issues, scaling challenges summarized. 00:07:50 Scaling business, focus on enterprise value. 00:13:18 Recommended credit cards. 00:18:36 Consumer brand focuses on lifestyle, not cookware. 00:23:52 Drinkware becomes fashion for scale. 00:31:59 Importance of nimbleness and avoiding conventional wisdom; concern over plastic water bottle sales. 00:35:03 Companies crush traditional playbook, adapt, pay attention. 00:47:18 Loan repayment implications. 00:54:15 Conference:

en

01:00:26

E022: Full House of Operators. Growth Targets,...

OPERATORS ·

2023/09/20

[00:05:17] Setting growth target, big partnerships, HexClad, expanding customer base [00:10:38] Mayhem, slow hiring, key hires, delegating. Getting there. [00:14:39] Digging into valuable MMM Media Mix modeling. [00:15:33] Leading with empowered, talented individuals for success. [00:20:13] Leadership has different layers and responsibilities. [00:22:45] Scheduled days with themes for different tasks. [00:29:07] Enterprise sales team in Lomi, unusual in DTC. Coach communicator, politician. Love

en

01:07:36

E021: Operators Q&A: International Expansion,...

OPERATORS ·

2023/09/13

[00:00:00] Unexpected encounter leads to golf opportunity. [00:10:11] Perceived limit low, raising organic reach cap. [00:14:41] Organic versus paid scaling: a dual challenge. [00:18:36] Marketing and product need different approaches. [00:27:57] Getting in front of customers is crucial. HexClad initially focused on demonstrations in Costco, then shifted to online ads. Media Mix modeling is valuable for growth. [00:35:02] Expanding market internationally, starting with Amazon. Opportunity for growth

en

00:59:02

Episode 020: Mastering The Art of Product Licensing....

OPERATORS ·

2023/09/06

[00:02:56] Licensing: Mickey Mouse, NFL, big IPs. Structured how? [00:04:29] Territories, channels, products, royalties: Licensing essentials. [00:07:43] Licensing creates revenue and limits competition. [00:11:53] 'PhD' levels discuss brand collaborations, licensing agreements. [00:14:03] Two layers: IP in licensing agreements, risks. [00:18:08] Licensing expands brand through partnerships and products. [00:23:56] Look beyond obvious licenses for brand partnerships. [00:27:40] Licensing

en

01:01:19

E019: Building Business Moats: Strategies, IP,...

OPERATORS ·

2023/08/30

00:02:22 Consumer businesses need competitive advantages for success. Building scale and expanding into new categories give companies an edge. Limited moats exist for consumer products as network effects are often absent. Scale brings cost and exploration benefits that smaller competitors lack. Strategic decisions should align with the business. IP, policy, and contract modes are crucial elements for success in the waste management industry. Legislation and unique supply chains create barriers for

en

00:59:17

E018: How To Price Your Products. A Deep Dive Special.

OPERATORS ·

2023/08/23

[00:02:23] Close relationship with Callaway and Travis Matthew. Topgolf is future of company. [00:05:54] Late to market, focused on value. [00:08:33] Cost Plus pricing: Calculate costs, add markup. Weaknesses: Customer perception, competition's pricing. [00:13:32] Extensive price history, AOV increase, wallet market. [00:15:02] Gucci wallet: affordable gift with high demand. [00:18:39] Affordable premium product, strong email deliverability. Exceptional. [00:21:44] Pricing strategy: gross

en

00:58:00

E017: How Do You Build Brand Equity? A Deep Dive...

OPERATORS ·

2023/08/16

00:01:44 Trade show booth laughter fuels brand motivation. 00:03:57 HexClad's successful brand building and growth. 00:11:02 TAM size: average; acquiring millions of new customers a year; need to go international, focus on repeat rate; think about true servable market; brand equals capital B brand; need a functional product, fashion game is cyclical; Dyson and Apple as examples. 00:13:52 Great brands start with superior functional improvement. 00:22:12 Brand emote, invest in functional over

en

01:11:16

E016: Ridge's CMO Connor Joins, Using Agencies,...

OPERATORS ·

2023/08/09

[00:03:57] Questioning the relevance of the media spend model. [00:10:23] Innovative ad agency with flexible payment plans. [00:13:23] Amazon advertising, agencies can be helpful, learn first. [00:18:02] "Not a great salesperson, let's talk about work." [00:24:41] Agency red flags, client tenure, trusted agencies. [00:31:35] Partnerships with aspirational brands can be beneficial. [00:38:54] Media-commerce combo: content and brands unite. [00:49:13] Launching products [00:59:53]

en

01:27:48

E015: Kitsch's COO Jeremy Thurswell Joins,...

OPERATORS ·

2023/08/02

https://www.mykitsch.com/ Jeremy: https://twitter.com/JeremyThurswell?s=20 [00:03:12] Kitsch backstory [00:12:14] Unintentional business success, Faire platform adoption. [00:15:44] Omnichannel success, importance of D2C, event announcement. [00:24:51] Omnichannel strategy targets incremental customer acquisition. Channel conflict creates internal tension and challenges. [00:29:58] Physical retail needs unique products for success. [00:35:54] Maximizing physical retail space is crucial. [00:45:19]

en

00:53:16

E014: The Operators Focus on Culture. Hiring...

OPERATORS ·

2023/07/26

[00:02:59] Unconventional hiring strategy: trust-based recruitment success. [00:05:11] CEO Jeff runs the business day-to-day, while the Matt focuses on product and marketing. Trust is crucial for high-performance teams. Trust is built through interactions and time. Hiring someone in a leadership position requires trust. [00:10:58] Recruiter found experienced operator for venture fund. [00:13:19] Profits interest for celebrities, no shares. Need VP-level protege. Compensation and thoughts on

en

01:23:17

E013: Prime Results, Hiring Execs, China, Ecommerce...

OPERATORS ·

2023/07/19

00:02:17 Amazon's Prime Day exceeded expectations, with some sellers reporting significant increases in sales compared to normal days. 00:25:47 Factors affecting success: marketing, forecasting, costs, logistics. Favorable exchange rate benefits importing. American consumers healthier than China and Europe. E-commerce competition increasing. 00:31:53 Difficulties in China's business environment due to COVID-19 and currency exchange rates. 00:33:34 Retailers push back on price increases

en

00:59:22

E012: Twitter vs Threads, Prime Day Deal/No Deal,...

OPERATORS ·

2023/07/12

00:02:53 Bet against Zuckerberg? No. Killed Snapchat and Twitter. Sean is bummed about rebuilding social graph on threads. 00:06:58 Twitter's alienation may lead to new communities. 00:13:19 June highlights: suffering and key metrics discussed. CAC target achieved, sales up 100% with 20% lower CAC. North Beam saved the business. 00:16:21 Approach to Prime Day has changed, no major discounts. 00:20:31 Prime Day: margins, discounts, customer behavior. 00:26:09 Million-dollar accounting costs lead

en

01:07:01

E011: Choosing The Right Business, Communication, AI...

OPERATORS ·

2023/07/05

[00:04:45] Returns fraud website exposed fraudulent refund practices. [00:09:19] NetSuite as a fulfillment solution didn't work for us. We chose Fulfil.io. [00:12:35] Alex had a successful exit selling Morning Brew. He started an outdoor game called The Plunge but decided to shut it down due to the small market size and the difficulty of the game. [00:17:18] Expertise lines up, network successful. No consumer business. [00:22:14] Evercore is a bad bank, Goldman is good. Love winning or love

en

01:22:01

E010: Katy Mimari Founder & CEO of Caden Lane in...

OPERATORS ·

2023/06/28

Katy’s incredible story, Caden Lane. (02:16) The problems with wholesale retail. (18:50) Growing to 30m as the only executive. (23:30) The C word bump (29:00) Walking away from 100M (36:15) Selling to PE (38:13) Boosting LTV at scale (45:00) Panzerism (51:45) Dealing with negativity (54.00) Identity TAM (01:13:00) In the world of eCommerce, a legendary WhatsApp group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The

en

01:12:17

E009: Mehtab Karta, META Cheat Codes, Financing,...

OPERATORS ·

2023/06/21

How to not pay your META creditors? (01.11) Mehtab intro (02.27) Financing eCommerce (17.40) Was Covid actually good for business (37.57) Value propositions (47.55) 13-Week Cash Flow Model (01.05.00) Rules for Managing Your Business (01.08.00) In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three

en

00:46:05

E008: Meta Summit Recap, Marketing Complexity,...

OPERATORS ·

2023/06/14

In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you. Powered By Northbeam. https://www.northbeam.io/ Each of the 9 figure operators uses Northbeam to measure

en

01:13:59

E007: Luck & Timing, Our Worst Investments, Product...

OPERATORS ·

2023/06/07

(01:15) The role of luck in success (04:25) Time in the game matters (08:45) Worst things we've done as a business (09:30) Sean- It got legal (10:50) Matt - Shut it down (16:15) Two hero products confuse pixels (20:00) Jason - Driving garbage traffic (25:00) HexClad product diversification (27:30) Homepage takeovers suck (30:30) Advertising diminishing returns (33:50) Facebook scammers (38:15) Facbook - BOF, MOF or TOF (46:19) Amazon advertising inefficiencies (01:05:21) Mike - Worst business

en

01:14:28

E006: Marty Wholesome Goods, De-Risking Talent, Data...

OPERATORS ·

2023/05/31

Marty Sullens. Managing Partner at Wholesome Goods. Twitter: https://twitter.com/Sumohax0r (03:20) Intro (04:16) Marty Story (09:35) Wholesome Goods Structure (18.30) Building your own data models (25:26) Healthy abrasion (32:20) Unicorn role (41:53) Panzerism (50.00) Hire Gamers (59:00) Prime day knowledge drop In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds

en

146 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Handelsblatt Crime - spannende Streitfälle der deutschen Wirtschaft

Ina Karabasz, Solveig Gode, Sönke Iwersen

Deffner und Zschäpitz – Der Wirtschafts-Talk von WELT

WELT

Black Box - La scatola nera della finanza

Guido Brera e Gian Luca Comandini -...