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PODCAST

Where We Buy: Retail Real Estate with James Cook

James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.

business marketing

All Episodes

27:28

"We don't want to be a retailer. We want to be a...

Where We Buy: Retail Real Estate with James Cook ·

2023/03/03

A growing list of brands see the value in having brick-and-mortar stores, but not in running the stores themselves. Rebecca Fitts, AVP Real Estate at Leap, explains how the Leap platform operates physical stores for brands. She talks about the new cities where Leap is expanding and the efficiencies that they achieve through the clustering of stores on high streets and in malls. James Cook is the director of retail research in the Americas for JLL. This episode was recorded live at the ICSC New

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25:31

PenguinPickUp Wants to Be Your One-Stop Pickup Spot -...

Where We Buy: Retail Real Estate with James Cook ·

2023/02/24

Penguin Pickup is a central pickup spot where online shoppers can ship orders and make returns. Patrick Jobidon, President at PenguinPickUp, explains how the growing chain operates as a retail agnostic, drive-up service that can also handle fresh and frozen food. James Cook is the director of retail research in the Americas for JLL. This episode was recorded live at the ICSC Canada conference in Toronto. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say

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38:36

The Magic of Placemaking - Where We Buy #237

Where We Buy: Retail Real Estate with James Cook ·

2023/02/16

Eli Staiman explains how PLANit Philo specializes in placemaking as a service. Using the example of the Distillery District in Toronto, as well as other well-activated places around the world, Eli talks about the tools and methods he uses to make magic out of real estate. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@jll.com

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21:51

Northwood Retail Loves Mixed-Use - Where We Buy #236

Where We Buy: Retail Real Estate with James Cook ·

2023/02/06

Northwood Retail owns and operates a unique portfolio of retail and mixed used properties, including Domain NORTHSIDE in Austin and Fifth + Broadway in Nashville. President Ward Kampf talks about why Northwood loves mixed-use, how retail is performing as compared with 2019, and what he looks for in a successful retail entrepreneur. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say

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32:18

Alamo Drafthouse Wants to be the Best Darn Cinema...

Where We Buy: Retail Real Estate with James Cook ·

2023/01/27

Alamo Drafthouse Cinema aims to offer the best dining, drinks and movies all in one place. It began with a single location in Austin, TX and now has a growing list of locations across the US. Chris Drazba, Chief Development Officer at Alamo talks about where the chain is expanding. He also explains why the film slate for 2023 gives a reason for the film exhibition business to be optimistic. James Cook is the director of retail research in the Americas for JLL. This episode was recorded live at

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31:42

Should've gone to Specsavers - Where We Buy #234

Where We Buy: Retail Real Estate with James Cook ·

2023/01/20

Specsavers is an optical chain with over 2,000 locations in 11 countries, including the UK, Australia and Spain. If you live in one of those countries, you're already well aware of the tag line "Should've gone to Specsavers." It shows up regularly in a long-running series of popular (and funny!) commercials. Now the chain is coming to North America. Phil Gray, Director of Business Development & Property for Specsavers, describes the $100 million investment plan to support the opening of 200

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29:40

MOXIES Restaurants: New Look, New Locations - Where...

Where We Buy: Retail Real Estate with James Cook ·

2023/01/12

The Moxies restaurant chain is adding new locations in the U.S. and Canada. Moxies President Joanne Forrester talks about the recent brand update, a new menu and renovated spaces. She also discusses recent partnerships with Kendall Jenner's 818 Tequila and clothing retailer Aritzia. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email:

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50:32

A Life in Retail Real Estate - Where We Buy #232

Where We Buy: Retail Real Estate with James Cook ·

2023/01/06

The story of Greg Maloney's career is a history lesson in retail real estate. It's a 45-year journey that began with delivering appliances and cleaning floors at Sears and culminated in leading the largest third-party retail property management operation in North America. Greg Maloney retired as JLL Retail President and CEO at the end of 2022. In this episode, he tells the story of that career journey. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple

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31:41

Puerto Rico's Retail Recovery - Where We Buy #231

Where We Buy: Retail Real Estate with James Cook ·

2022/12/29

Andy Carlson leads the JLL business in Puerto Rico and the Caribbean. In 2017, Hurricane Maria swept across the island, causing widespread destruction. Andy shares his experiences responding to the immediate needs created by the hurricane and the economic recovery and challenges that have come since then. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill"

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23:50

Oxygen Yoga's Infrared Technology Warms Your Workout...

Where We Buy: Retail Real Estate with James Cook ·

2022/12/23

Oxygen Yoga & Fitness is based in Canada and is now expanding into the U.S. CEO Jen Hamilton has targeted a goal of 150 new locations for 2023. She explains how Oxygen uses FAR Infrared technology to raise the body’s core temperature during exercise. She also talks about the chain's membership model, how they adapted during the pandemic, and what types of locations and co-tenants they prefer. James Cook is the director of retail research in the Americas for JLL. This episode was recorded live at

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43:36

How Brixmor Uses Retail Data - Where We Buy #229

Where We Buy: Retail Real Estate with James Cook ·

2022/12/17

David Spawn is head of research at Brixmor Property Group. He talks about how the company, which owns and manages nearly 380 shopping centers, uses research tools to lease its properties. David also talks about new trends in retail real estate and reveals some of the lessons he's learned in his career working at Target and LimitedBrands. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say

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42:44

How LinkedIn Uses Storytelling in its Food Program -...

Where We Buy: Retail Real Estate with James Cook ·

2022/12/05

Ana Bohbot helps to oversee the food services that are delivered to LinkedIn employees in their offices around the world. The challenges of running cafes and dining places on corporate campuses are similar in many ways to those at public restaurants. Ana shares how LinkedIn uses narrative to communicate the story behind the food they serve and promote sustainability to employees. This is a special crossover episode with the Served by SHFM podcast, hosted by Michael Moore of Restaurantware. It was

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44:57

Top 3 Technologies Shaping Shopping Centers - Where...

Where We Buy: Retail Real Estate with James Cook ·

2022/11/28

There are a slew of new tech companies hoping to serve the shopping center industry. Jesse Michael and Lee Jackson have talked to hundreds of these vendors and are ready to share what they've learned. Also, Randall MacKillop talks about the Mallcomm tenant experience app and how the pandemic accelerated the growth and adoption of shopping center technology. Jesse Michael and Lee Jackson are SVPs of Digital Solution at JLL. Randall McKillop is the Chief Revenue Officer at Mallcomm. James Cook is the

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35:07

How to Build a Personal Brand - Where We Buy #226

Where We Buy: Retail Real Estate with James Cook ·

2022/11/20

A brand is just a story that people tell. So how do you take control of your own story? Sarah Malcom of ad agency Quiet Valor explains the simple steps anyone can make to start telling their stories online. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@jll.com Watch our video show, Everything We Know About Retail:

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27:29

Velocity Esports is a Place for Gamers - Where We Buy...

Where We Buy: Retail Real Estate with James Cook ·

2022/11/03

Velocity Esports is targeted at the Millennial and Gen Z gamer. It offers esports lounges, arcade games, social gaming, live tournaments, and elevated casual dining with craft beverages. Executive chairman, Phillip Kaplan explains the entertainment chain's history and growth strategy. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email:

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21:05

How WMG Takes on Retail Development Challenges -...

Where We Buy: Retail Real Estate with James Cook ·

2022/10/26

WMG Development has its roots in 2003, assisting in the development of real estate for Heartland Dental. Today, while WMG still develops projects with Heartland as a tenant, it now has a portfolio of nearly 400 properties in 35 states. Craig Kopko, EVP of Development, talks about the biggest challenges in development; new technology and data he's using; and the most competitive markets for retail development. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple

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23:40

Using Social Media to Market Retail Real Estate -...

Where We Buy: Retail Real Estate with James Cook ·

2022/10/05

Brandon McCalla is a retail leasing broker based in Orlando, FL. He talks about his experiments with marketing properties and brands on social media. His clients include Foxtail Coffee Co., La Granja, and Xponential Fitness. He also shares the best places for shopping and dining in Orlando. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email:

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30:25

Creative Village in Downtown Orlando - Where We Buy #222

Where We Buy: Retail Real Estate with James Cook ·

2022/09/24

The most ambitious real estate project in Downtown Orlando is Creative Village. It's a 68-acre urban mixed-use development with office, retail residential and education components. David Barilla is Assistant Director, City of Orlando Downtown Development Board & Community Redevelopment Agency. He tells the story of creative village and the vision for its future. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen:

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32:39

Brightline Trains and the Business of Connecting...

Where We Buy: Retail Real Estate with James Cook ·

2022/09/16

Americans most often travel from city to city by car or plane. But in many parts of the world, the most efficient way to travel is by train. Patrick Goddard, President at Brightline Trains explains how his company is working to bring more rail to the U.S. Brightline already has a rail route between Miami and West Palm Beach, with an extension to Orlando opening soon. Plus, it's working on a rail route between LA and Las Vegas. James Cook is the director of retail research in the Americas for JLL.

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29:13

Kids Foot Locker's New Gen Alpha Playhouse - Where We...

Where We Buy: Retail Real Estate with James Cook ·

2022/09/09

Kids Foot Locker's new House of Play concept is 8,000 square feet large and full of interactive playscapes. Jill Feldman, VP General Manager explains how the brand engages with Generation Alpha both in-store and online. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@am.jll.com Watch our week video show, Everything We Know About

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