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PODCAST

Unpacking the Digital Shelf

Digital Shelf Institute

Let’s talk through the future of brand manufacturing in the digital age. Welcome to Unpacking the Digital Shelf. For more commerce content for all brands CPG & beyond, visit us at www.digitalshelfinstitute.org

business management

All Episodes

00:33:33

Is Ecommerce Still Where the Growth Is Coming From?...

Unpacking the Digital Shelf ·

2023/10/23

Conventional wisdom is that ecommerce is no longer the growth engine of the business when percentage growth rates slumped after COVID. But is that really true? Wouldn’t some deep dive data be super helpful at this moment to help inform your forecasts and budgeting for 2024? Russ Dieringer, Founder and CEO of Stratably, thought so and so created an Etailer Index to help retailers and brands predict how much eCommerce will grow in the future and therefore what role it should play in their strategy

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00:34:01

Data on the Future Shopper, with Naji El-Arifi, Head...

Unpacking the Digital Shelf ·

2023/10/16

No matter how much we’d like them to stand still for just one freaking minute, consumers keep changing. And its really crucial for you to keep up with their moves, or better yet, anticipate them, in order to drive innovation on the digital shelf in the right direction. That’s why the smart folks from Wunderman Thompson Commerce & Technology have put out their 7th Annual Future Shopper report, and their Head of Innovation, Naji El-Arifi, and Hugh Fletcher, their Global Marketing Director and Thought

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00:32:05

Selling on TikTok - This Time, for Real, with Taylor...

Unpacking the Digital Shelf ·

2023/10/09

So Gartner has this thing called a Hype Cycle, where tech goes from a Peak Of Inflated Expectations, to the Trough of Disillusionment, to the Plateau of Productivity. And I feel like Social Commerce just keeps careening back and forth from the peak to the trough. Could TikTok’s new shopping investments represent a moment where over the next few years we break through to the plateau? Taylor Siegel, Associate Director of Commerce Client Services at MRM Commerce, leads the Social Commerce Practice

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00:42:26

Amazon is Shifting Ownership for Growth Entirely to...

Unpacking the Digital Shelf ·

2023/10/02

Amazon is on an at-all-costs transformation to drive costs out of their business, squeeze the most out of marketplaces, and automate as much of their relationships with their suppliers as possible. According to Martin Heubel, founder of Amazon consultancy Consulterce, that means they are leaving the pesky details of growing your category and your top-line and bottom-lline growth to you. And that requires strategic shifts on your part over the next few years if you are to achieve profitable growth

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00:45:40

Ecommerce for CEOs, with Dean McElwee, Director of...

Unpacking the Digital Shelf ·

2023/09/25

How’s this for a book review: “A fast, easy read filling in my eCommerce gaps…IMO, a must-have for all busy CEOs, C-suite Leaders and anyone in the company (i.e. All) wishing to optimize eCommerce opportunities and anticipate potential issues.” Nice review for a great new book, and we had to have that author on. Dean McElwee is the Director of Global Ecommerce Collaboration at Stanley Black & Decker, and brings deep ecomm experience from other global brands such as Kellogg, Nestle, and Coca Cola,

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00:50:12

IAB/MRC Issues New Retail Media Guidelines, Jeffrey...

Unpacking the Digital Shelf ·

2023/09/18

We come bearing great news for the industry: the Wild West of Retail Media has just started on a path to get way less wild, and way more transparent, accurate, reliable, and secure. All thanks to the work of the IAB, the Media Rating Council and experts from across the industry. Yes, the IAB has released a landmark new set of guidelines for retail media and measurement, a significant step forward to help organizations quote “ensure compliance with privacy regulations, maintain transparency with

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00:43:50

All the Store’s a Stage, with Arsen Avakian, CEO and...

Unpacking the Digital Shelf ·

2023/09/11

There’s nothing more fun for us than bringing back an innovative guest two years later and seeing how their idea has blossomed to reality. The company Cooler Screens has spent more than five years setting the bar for creating human-centered digital experiences in physical stores. The combination of vision, strategy, and smart technology, along with innovative retailers and brand partners, is now bringing the ease, relevancy, and transparency of the digital world into a human’s shopping journey, at

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00:41:51

A Health Checkup for DTC, with Carina McLeod, CEO and...

Unpacking the Digital Shelf ·

2023/09/04

With budgets tighter and pressure on profitability increasing, the decision on if, when, and how to execute a direct to consumer strategy is ever more challenging and fraught. We invited Carina McLeod, CEO and Founder of Ecommerce Nurse Limited, on the podcast to give us a health check on DTC, and how brands are adjusting their strategies in this next decade of the digital shelf.

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00:41:19

A Guide to Bringing Data to your CFO Conversations on...

Unpacking the Digital Shelf ·

2023/08/28

The digital shelf is a part of the business that can have tremendous impact on both the top and bottom line, but also an area that still requires considerable investment to realize the full value potential. That makes your relationship with your finance business partner intensely critical for you to get both the flexibility and the support you need to build for efficiency and performance, with agility. Mark Koster, Digital Shelf Strategist and Ilse Goverts-Van Kesteren, Lead Business Consultant, at

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00:32:07

Unlock a Treasure Trove of Data to Measure Amazon DSP...

Unpacking the Digital Shelf ·

2023/08/21

When measuring Amazon DSP performance, if all you are looking at is ROAS, impressions, and views, you are not using the full range of metrics available to understand the impact of your spend across the full range of the consumer buying cycle. Kiri Masters, Head of Retail Marketplace Strategy at Acadia, recently published a report outlining 23 Amazon DSP performance metrics to measure, optimize, and communicate the impact of your campaigns, both on- and off-Amazon. Kiri joined the podcast to give us

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00:37:45

The Crystal Ball for Retail Media Success is Taking...

Unpacking the Digital Shelf ·

2023/08/14

AI, Machine learning, I know, I know, give it a rest, Crosby! Sorry, we can’t. There’s just too much freaking potential in it, so there’s value in spotlighting use cases that show potential for making your jobs easier and your performance better. One of those is how to make your investments in paid and organic search more predictive and strategic through better data and new metics. Aisha Khan, VP Strategy and Insights at Momentum Commerce, joins the podcast to share the crystal ball for Amazon

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00:49:23

AI Can Change the Scale and Impact of your Digital...

Unpacking the Digital Shelf ·

2023/08/07

Okay, yeah, so you need to pay attention to this AI thing. Steve Engelbrecht, Founder and CEO of Sitation, and his team have developed an AI tool that is capable of generating 15,000 product descriptions per hour for their enterprise customers, connected with their PIMs and the workflows to keep humans in the loop. And that’s just the tip of the iceberg. What does all this mean? Where is it going? What are the risks? Is this a job killer? Can it write my podcast intros? Steve provides some answers

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00:28:44

Having a General Manager Mindset In Commerce, with...

Unpacking the Digital Shelf ·

2023/07/31

More than ever, we are in an era of wanting to squeeze maximum omnichannel results out of every dollar spent and saved. That requires leaders in commerce to become a General Manager of the area they manage, driving incrementality across every level in the business. The team at CommerceIQ spends time with a lot of customers who are focused on the Great Squeeze, and Samir Bhavnani, VP of Sales, and Gopal Shah, Head of Product Marketing at CommerceIQ joined the podcast to share some valuable insights

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00:39:32

Winner Sells All: Amazon, Walmart, and the Battle for...

Unpacking the Digital Shelf ·

2023/07/24

Anyone who has spent any time following the ecommerce industry and particularly Amazon and Walmart is familiar with the journalism of Jason Del Rey, who spent a decade at Recode documenting the transformation of retail, and also through his podcast Land of the Giants: The Rise of Amazon. He has now come out with a deeply researched and incisive book entitled Winner Sells All: Amazon, Walmart, and the Battle for Our Wallets, and he joined the podcast to share some insights of this most consequential

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00:40:56

Unit Growth Strategies, AI, and Negotiating Leverage:...

Unpacking the Digital Shelf ·

2023/07/17

Every quarter, the ecommerce education consultancy Allume Group consolidates the output of expert conversations, annual reports, and the latest data to create their Ecommerce Insider Quarterly report, or EIQ. It’s chock a block full of the most current insights into the present and future of ecommerce. Andrea Leigh, Founder & CEO of Allume Group rejoins the podcast for her takeaways from their Q2 research.

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00:39:17

The People, Process, and Tech for Seamless Shopping,...

Unpacking the Digital Shelf ·

2023/07/10

Omnichannel has always felt like an unsatisfying word, maybe slightly better than all the other bad options for describing what we are trying to achieve. Our guest today thinks of it from the consumer lens with the concept of seamless shopping. Michael Klein is a consultant who brings a wealth of experience as a retail buyer and merchandiser, and for the last 14 years at Adobe as Global Director, Industry Strategy & Marketing for Retail, Travel & Consumer Goods sectors. He joined us to talk about

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00:26:04

Retail Readiness to Drive Max Performance Across...

Unpacking the Digital Shelf ·

2023/07/03

Wringing the most out of your paid search, organic search, and content excellence programs must be a group activity across all the teams and agencies responsible, or brands risk wasting the investment in any one of them by underperformance in the others. Amanda Wolff, Head of Marketing at Flywheel Digital, joins the podcast with the innovations she has been seeing among leader brands to ensure that these functions are operating more as one, and less as three.

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00:33:38

The Future of Stores is Happening Now, with Stewart...

Unpacking the Digital Shelf ·

2023/06/26

Retailers all over the world are leaning into creating the next generation of store experiences that will drive increasing revenue. Global insight provider IGD recently published an in-depth study on the Stores of the Future that are happening today, centered on 5 themes of emerging trends in the grocery industry. Stewart Samuel, Director of Retail Futures at IGD, joined us on the podcast to lay out a few of the central themes and how the Future of Stores is coming to life today.

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00:56:16

Building a Scalable and Effective DTC Capability,...

Unpacking the Digital Shelf ·

2023/06/19

In this environment, every brand is evaluating the channels they use and the investments they make to ensure they are getting the most out of their resources. This is certainly true for DTC, whether you are considering beginning a journey there, or for those brands who are in the journey and evaluating their strategy. This is an audio version of a webinar featuring of course Lauren Livak, Director of the Digital Shelf Institute, and Carter Jensen, Senior Manager Global eCommerce General Mills

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00:23:25

Earning the Right to Keep Texting Your Consumers,...

Unpacking the Digital Shelf ·

2023/06/12

As new customer acquisition becomes more challenging, more brands are looking for ways to increase each consumers’ lifetime value. Earning and keeping the privilege of SMS messaging your consumers is one of those high potential relationships that can drive loyalty, repeat purchases, and premiumization. Megan Trinidad, VP, Executive Creative Director at digital design and advertising agency R/GA, joined the podcast to provide insights on the new best practices that are driving meaningful results for

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346 results

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